I submitted a withdrawal request on 11/26/17 in the amount of $2500 that was split into 3 separate payout requests via ACH. I have checked on a few separate occasions with the finance department and received different answers almost every time. I was told that everything is approved they are just waiting on their payment processor. The first time it was few days to 3 weeks, then a couple weeks and now I am told they don't know a date. I can't seem to get any definitive answers from them. I did receive the first $2000 on 01/11/18. Still waiting on the $500 and it's been over 3 months. Any advice or help would be much appreciated! Tired of getting the run around from this casino.