Casinos By Status
Popular Filters
By Banking Options
All Games
Popular Bonus Filters
Popular Forums
Forum User Features
Submit A Complaint (PAB)
PAB Rules and Guidelines
Browse PABs
Popular News Sections
About Us
but what i think its bad practice is "BIG LETTERS" with 20X
but in the small letters (T&C) 100x
FWIW I submitted an issue to these guys almost a month ago. No response. Admittedly it was a rather general complaint -- player was hoping for better treatment from CS -- but still, a reply of some kind would have been in order. Issue details have been resent. <insert waiting lounge music here>

They are still listed in the reservations section at the moment. They have a new rep on board who I will be conferring with in the next couple of days who I know pretty well. If there are any issues at all, I'm confident he can nip them in the bud - but we need to talk first.
What I'm seeing here is that there is an issue with an overly high wagering requirement for European players. And there have been times that support has been slow. Anything else specific would be great to know.
Just a minor correction; Canada is a separate country to America!The problem with this is that they don't get told this when being sent offers, and they get the standard US player terms if anything is written about wagering in said email. Non US players would consider this misleading advertising as the terms given apply to only ONE country, so can hardly be considered the "standard terms" given how much bigger the "rest of world" is than "the US".
If they pass on this basis, a note about the high WR for "everybody else" should be added to their listing, as it is very uncompetitive compared to what non-US players can get at other RTG casinos.
They could be a good offering, but strictly for US players, a terrible deal for the rest of us, one to be avoided.
but what i think its bad practice is "BIG LETTERS" with 20X
but in the small letters (T&C) 100x

Where did you see 20x for USA players? The lowest I've seen is 30 and if you use mst gift card it's 40x. There bonuses are cashable and no max on winnings. I've learned not to use the bonuses that much as I blew threw 1300 in winnings to meet wr on a bonus. To me 30x or 100 makes no difference because most of the time you're going to bust out.
I don't know what it is about Greece that's causing the 100x wr and the size of the letters is not different in their bonus terms. They're not a bad group but do need to adjust their terms.
Bryan does not read ALL the posts made on the forum!bryan it would be excellent if you looked to the pab i´ve made again, and try to speak with that new rep about that


For whatever it's worth, I have chatted with several people in this group and feel like their service in comparison to many is definitely above average. They are friendly, helpful, and are able to communicate in writing clearly and concisely.
I have made perhaps six deposits in total at their sites over the past two or three years and I have never won nor do recall even having any nice hits. But this only mean that I cannot comment on how good the service is AFTER they get your money and it is my turn to get THEIRS.
I did make an my very first deposit at Old Havana about a week ago. No luck--but I'm the first to admit I am generally an aggressive bettor and it usually goes one way or the other pretty fast.
I'm considering that second deposit at Old Havana after completing this post. Hopefully I'll catch that win so I can report on how my WITHDRAWAL experience goes.
Two of these casinos, Slots Plus and Old Havana, came up as "non-random" for blackjack in my testing. In fact, they were so far off from the casinos that did test out for randomness that I shortened their testing sessions. Rather than just analyzing individual and conglomerate playing hand results, I test based on statistical games (the number of hands played per game varies widely), which "end" by either reaching a profit target or by losing a specified maximum bet. I then compare the average dollars won per "game" vs. the average dollars lost, which tells me what percentage of games I have to win to profit. In casinos that test out for randomness, these values are exceptionally close, even when using different software. In casinos that have been adjusted to play in the casino's favor, the results are glaringly obvious. I wouldn't recommend playing at this group's casinos.
Two of these casinos, Slots Plus and Old Havana, came up as "non-random" for blackjack in my testing. In fact, they were so far off from the casinos that did test out for randomness that I shortened their testing sessions. Rather than just analyzing individual and conglomerate playing hand results, I test based on statistical games (the number of hands played per game varies widely), which "end" by either reaching a profit target or by losing a specified maximum bet. I then compare the average dollars won per "game" vs. the average dollars lost, which tells me what percentage of games I have to win to profit. In casinos that test out for randomness, these values are exceptionally close, even when using different software. In casinos that have been adjusted to play in the casino's favor, the results are glaringly obvious. I wouldn't recommend playing at this group's casinos.
Two of these casinos, Slots Plus and Old Havana, came up as "non-random" for blackjack in my testing. In fact, they were so far off from the casinos that did test out for randomness that I shortened their testing sessions. Rather than just analyzing individual and conglomerate playing hand results, I test based on statistical games (the number of hands played per game varies widely), which "end" by either reaching a profit target or by losing a specified maximum bet. I then compare the average dollars won per "game" vs. the average dollars lost, which tells me what percentage of games I have to win to profit. In casinos that test out for randomness, these values are exceptionally close, even when using different software. In casinos that have been adjusted to play in the casino's favor, the results are glaringly obvious. I wouldn't recommend playing at this group's casinos.
Good to see they are still in the reservation section. Rightly so considering the discriminatory stance they have taken against players outside the US and Canada. Then there are such issues as not including the correct WR requirements on emails they send to players from outside country's. I'd like to think that they would be made to stop this practice before they can pass Baptism by Fire.
Good to see they are still in the reservation section. Rightly so considering the discriminatory stance they have taken against players outside the US and Canada. Then there are such issues as not including the correct WR requirements on emails they send to players from outside country's. I'd like to think that they would be made to stop this practice before they can pass Baptism by Fire.
and they, applly the "Non US Rules" without let the player know
it happened with me
and then they increase the WR automaticly on live chat
it happened with me
thats just wrong there's no excuse for that sort of unethical business practice. i'd be really concerned should casinomeister pass this group when there are obvious issues.
Not sure if this has already been discussed here, but i find this term to be pretty awfull:
Players from outside US and Canada: Due to a higher incidence of fraud and bonus abuse, PLAYERS LOCATED OUTSIDE USA AND CANADA WILL NEED TO ACCOMPLISH TWICE THE REGULAR WAGERING REQUIREMENTS ACCORDING TO THE RULES AND THE GAMES ABOVE, AND THE WAGERING LIMITATION ON ALL BONUSES AND PROMOTIONS WILL BE INCREASED TO 100 TIMES IF REAL SERIES VIDEO SLOTS IS INVOLVED.
So , basicly the wagering requirement when playing SLOTS is 100 times, thats just plain sick. I mean yes there are a few other slots then the real series ones. I mean punish customers that are not from usa and canada is pretty awful, but making a term that real series slots its 4x the standard wagering.
If they wish to pull 100x wagering on players its their right, but putting this term apart from the general 25x bonus terms, and "hiding" it thats just not right. I think most people would concur that they wouldnt touch a casino with 100x wagering on slots .
Not sure if this has already been discussed here, but i find this term to be pretty awfull:
Players from outside US and Canada: Due to a higher incidence of fraud and bonus abuse, PLAYERS LOCATED OUTSIDE USA AND CANADA WILL NEED TO ACCOMPLISH TWICE THE REGULAR WAGERING REQUIREMENTS ACCORDING TO THE RULES AND THE GAMES ABOVE, AND THE WAGERING LIMITATION ON ALL BONUSES AND PROMOTIONS WILL BE INCREASED TO 100 TIMES IF REAL SERIES VIDEO SLOTS IS INVOLVED.
So , basicly the wagering requirement when playing SLOTS is 100 times, thats just plain sick. I mean yes there are a few other slots then the real series ones. I mean punish customers that are not from usa and canada is pretty awful, but making a term that real series slots its 4x the standard wagering.
If they wish to pull 100x wagering on players its their right, but putting this term apart from the general 25x bonus terms, and "hiding" it thats just not right. I think most people would concur that they wouldnt touch a casino with 100x wagering on slots .
Two of these casinos, Slots Plus and Old Havana, came up as "non-random" for blackjack in my testing. In fact, they were so far off from the casinos that did test out for randomness that I shortened their testing sessions.
Rather than just analyzing individual and conglomerate playing hand results, I test based on statistical games (the number of hands played per game varies widely), which "end" by either reaching a profit target or by losing a specified maximum bet.
I then compare the average dollars won per "game" vs. the average dollars lost, which tells me what percentage of games I have to win to profit.
In casinos that test out for randomness, these values are exceptionally close, even when using different software. In casinos that have been adjusted to play in the casino's favor, the results are glaringly obvious. I wouldn't recommend playing at this group's casinos.

Good news!I'm going to go ahead and keep them in the "Reservation" section. They are a good casino group for some, but the 100x bonus WR is just a bit too much and isn't quite fair. If they balance this across the map, then I don't see them having any issues here. But as long as most players here are non-US, it's going to cause problems I'm afraid.


Good news!
I was just checking their current T&Cs for a major update I'm doing on my websites, and they have now changed this term at their Old Havana Casino...
But the BAD NEWS is the WR for non North Americans there is now (D+B) x200!
Even the WR for USA and Canada has been increased by 50%, from (D+B)x40 to x60...
Can we please have a "Completely Lost the Plot" category added to next years CasinoMeister's Awards?
KK


