Of course not, BUT would the casino have paid?
There have been cases of casinos REFUSING to pay WINNINGS in this very scenario.
1) Player asks for account to be locked
2) Player gets tempted, and finds account STILL OPEN.
3) Player deposits, and WINS
4) Casino says, sorry -can't pay as you "self excluded last xxxxxx"
5) Player ONLY gets deposit back.
Given the above, it is not only the PLAYER that complains on one outcome, and not the other - it can be the casino too!
5) should work both ways. If player has winnings confiscated when playing a "self excluded" account, so should the casino have IT'S winnings confiscated where they come from an account that is "self excluded" but through incompetence has been left available to the player.
Yup. Was going to say something similar.
I wonder if, for these tricky spots where it's hard to know if the delay is due to simple error, failure to implement effective procedures or (shock, horror!) actual unethical intentional lag...some sort of Common Law or historical action rule of thumb could be used to regulate future actions....
So, for Ruby Fortune here (amazing result): In the future, should they face a situation where a player has
WON during a mistaken delay in applying the requested Exclusion....they could point to this and say "
hey, we pay out when player loses in this spot - refunding player deposit is all we can be expected to do here!"
In fact, if this were uniform policy (REFUSAL to pay out winnings, all bets refunded) from the moment a player requests to be Excluded, that would be close to perfect handling of the complex issue, imo. As a gambler who's faced this myself once, I know that if SOP is that my bets are effectively play money from that point, the Self-Exclusion is effective immediately.
Players could never look to angle-shoot casinos who've simply made a mistake. Casinos could never look to angle-shoot players by intentionally delaying the Exclusion.
I requested exclusion from the casino side of a poker site as I have a lot on there for H/MSNL - and the nature of H/MSNL means a
lot of sitting around bored as players sit out against you, or games break when you sit, or players win a small amount and immediately run, etc. It's very frustrating and boring - and after losing 200k <?> or so on house edge sidegames, I bit the bullet and requested Exclusion from their 2 casinos which were attached to my poker bankroll.
They excluded me from one fairly quickly, but it took many weeks before I was excluded from the poker client sidegames. During that time, bored with empty tables, I lost a lot on those sidegames. Eventually, frustrated, I
demanded Exclusion and they panicked and 'accelerated' the block. I did feel hard done by, to be honest. But I took it no further as I believe:
a) It was a genuine mistake and that there were complications for the very long delay.
b) I'm a big believer in taking personal responsibility for your actions (I could have hassled them more to Block me, I could have started my sessions on other sites more often whilst I knew the exclusion wasn't in place, etc).
c) On the *very* slim chance that my large volume of wagering on high HA games resulted in a net win, they would have had a
really angry poker player on their hands with the ability to bring down a fair amount of heat onto them from poker community. So I felt it would be unfair to even scold them for the delay, let alone request any form of reimbursement.
But the fact is, I was a bit hard done by. If casinos had a stated policy of:
All Wagers Made Post Self-Exclusion Request Are Null and Void - I reckon that would eliminate all potential for confusion. As a gambler, if you know the bets were void, you wouldn't even make them as you know you're playing play money literally.
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I have similar concerns with casinos who don't pay out on Underage Wins but who happily accept Underage Losses - with the understanding this is a far more complex issue.
When I was 16, I wandered into Jupiters Casino on the Gold Coast with friends - completely unaware that gambling was 18+ only. I wasn't carded, I had like $10 to my name, and I won $60 or something. I looked
very young for my age - and ofc, as I was leaving I was asked for ID. Long story short:They took the winnings and gave me my $10 back and we all had a good laugh.
It was only weeks later that I thought "hmm, if my first bet had lost......?"
You know?
, I requested 32red lock my account for 6 months. I contacted PatH and within the hour, my account was locked down. Is it any wonder 32Red always win the CM Best Casino award. 
