I really feel inetbet needs a revisit in its positive endorsement

Please play somewhere else. This is a constant theme. This operator is awful and everything is a drawn out affair. Just kills the experience.
What sorta happens is when Im waitin for other places that take 48 hours or so to process youre locked out of depositing lol it's so dumb so I float around to other casinos.

The thing is lady luck normally paid me just fine, so it's why I went there and here we are.

I just think they need exposed a bit and maybe they'd change their tune, I don't know
 
Waited a month to cash my 5000, the 16th was when I could get another free cash out and I cashed the 17th...and its crickets.

These people take all the fun out of it. It's funny one of their reps emailed me to do ach, said it's faster and I haven't heard a peep since. They absolutely take the fun out it all with how much of a struggle it is to get your winnings
We have a good relationship with iNetBet I believe. They also have representation here on the forum. Tagging them in @iNetBet Promos
 
The last two withdrawals I made with iNetbet casinos took about a month to receive. I had to open PABs on both. I did get paid in full but it was so painful.

The Casino said that my payment was delayed because "when we approached our contact about your cases, they go to see what's up -- and low and behold, there are posts and interactions all over the place. So naturally, they need to lock it down in order to investigate. This is completely understandable. In order to see exactly what is going on, they need to go over all of it, read through all of it. To understand the casino's point of view, a good analogy (if you live in a place with a lot of snow) would be walking on the wrong side of a snowblower when it's in full gear"

I definitely was contacting support via email and the rep here on the forum. I am definitely guilty of contacting them multiple times but I didn't know what else to do. I hadn't heard anything from them for days and wanted to be paid what I won! (BTW, I was contacting them once or twice a day... I am NOT the 100 email guy that GourdFollower posted about :laugh: ) I did like the snowblower analogy though... thus my new profile pic :cool:

Kudos - Requested $7061 on Oct 4, 2025 - Final Payment received Oct 31
SunnySpins - Requested $2256 on Oct 10, 2025 - Final Payment received Nov 10

I, personally, will deposit elsewhere in the future. While they have never "stiffed" me, they seem to have an attitude of "you will get paid when we feel like paying".

Good luck @Savatage79! I hope it works out and you know the PAB team is always a great resource if you need it!
 
The last two withdrawals I made with iNetbet casinos took about a month to receive. I had to open PABs on both. I did get paid in full but it was so painful.

The Casino said that my payment was delayed because "when we approached our contact about your cases, they go to see what's up -- and low and behold, there are posts and interactions all over the place. So naturally, they need to lock it down in order to investigate. This is completely understandable. In order to see exactly what is going on, they need to go over all of it, read through all of it. To understand the casino's point of view, a good analogy (if you live in a place with a lot of snow) would be walking on the wrong side of a snowblower when it's in full gear"

I definitely was contacting support via email and the rep here on the forum. I am definitely guilty of contacting them multiple times but I didn't know what else to do. I hadn't heard anything from them for days and wanted to be paid what I won! (BTW, I was contacting them once or twice a day... I am NOT the 100 email guy that GourdFollower posted about :laugh: ) I did like the snowblower analogy though... thus my new profile pic :cool:

Kudos - Requested $7061 on Oct 4, 2025 - Final Payment received Oct 31
SunnySpins - Requested $2256 on Oct 10, 2025 - Final Payment received Nov 10

I, personally, will deposit elsewhere in the future. While they have never "stiffed" me, they seem to have an attitude of "you will get paid when we feel like paying".

Good luck @Savatage79! I hope it works out and you know the PAB team is always a great resource if you need it!

Yea man that's just insane amounts of time from so called "reputable" casinos. I don't get what changed with inetbet I used to cash and have my money via check in about 3 business days it wasn't bad. The way they're being now is terrible imo.

Lady luck still hasn't done anything for me, and like I said I litrelly waited a month... Haha a month to cash out. And they are basically letting me sit.

@iNetBet Promos I mean... Can you explain why they feel it's fair to just let people hang like this? What makes it even worse is a rep named Christie recently emailed me to use ach, she said it's much faster lol that is the joke if the year easily.

It's just ridiculous to win fair and square and these places legit don't want to pay out.
 
Hi Savatage79,

You can request a withdrawal whenever you have winnings available. We simply require a small contribution toward processing fees, unless you choose to wait the standard 30 days for a fee-free withdrawal — which is absolutely fine if that’s your preference.

However, if you opt for the 30-day wait, we’re not able to expedite the process during that period. After the 30 days have passed, the usual processing time applies. This can vary depending on several factors, such as the withdrawal amount, method used, and whether any additional verification is needed.

Thank you for your understanding.
iNetBet Team
 
Ok so lol.. It's always something. So in my spam folder was an email from lady luck but they didn't take my full request. I requested 5000 which shouid be at best 2500 and 2500 without fees, but what they did was put 2600 back into my account so that I would have to take it via a fee. They are just so lame with that.. So instead of having 2 payouts on the way I still gotta wait to take the other half of the 5000 out.
 
Hi Savatage79,

You can request a withdrawal whenever you have winnings available. We simply require a small contribution toward processing fees, unless you choose to wait the standard 30 days for a fee-free withdrawal — which is absolutely fine if that’s your preference.

However, if you opt for the 30-day wait, we’re not able to expedite the process during that period. After the 30 days have passed, the usual processing time applies. This can vary depending on several factors, such as the withdrawal amount, method used, and whether any additional verification is needed.

Thank you for your understanding.
iNetBet Team
But I waited 30 days and requested my 5000 and 2600 is back in my balance. I don't care that it would be two payouts but now the way it sits I gotta take 2600 with a few or wait another month. My account balance should be 0 right now.
 
Hi Savatage79,

These were two separate withdrawal requests. Since you chose the 30-day option for a fee-free withdrawal, we were able to process one of them under that timeframe. The second withdrawal can be requested once that 30-day period has passed.

You are welcome to request it now if you prefer, with a small contribution toward the processing fees.

Thank you,
iNetBet Team
 
Hi Savatage79,

These were two separate withdrawal requests. Since you chose the 30-day option for a fee-free withdrawal, we were able to process one of them under that timeframe. The second withdrawal can be requested once that 30-day period has passed.

You are welcome to request it now if you prefer, with a small contribution toward the processing fees.

Thank you,
iNetBet Team
How much is your processing fee?
 
Here is quote from our terms and conditions:
iNetBet reserves the right to apply reasonable charges for processing withdrawals. We will cover all the costs of your first withdrawal in any 30 day period. We ask that you make a contribution to the cost of any subsequent withdrawal within 30 days:

Crypto Deposit to Crypto Withdrawal: 2%
Crypto Deposits to Bank transfer withdrawal: 5%
Card Deposit to Bank transfer withdrawal: 5%
Card Deposit to Crypto Withdrawal: 10%
 
Cheers for the response.

At least Dick Turpin wore a mask!
Here is quote from our terms and conditions:
iNetBet reserves the right to apply reasonable charges for processing withdrawals. We will cover all the costs of your first withdrawal in any 30 day period. We ask that you make a contribution to the cost of any subsequent withdrawal within 30 days:

Crypto Deposit to Crypto Withdrawal: 2%
Crypto Deposits to Bank transfer withdrawal: 5%
Card Deposit to Bank transfer withdrawal: 5%
Card Deposit to Crypto Withdrawal: 10%
 
Cheers for the response.

At least Dick Turpin wore a mask!
Just to clarify — the processing fee is only a small part of what we’re charged for each transaction. We always cover the first one for free, and after that we just ask for a small contribution toward the costs. We try to keep everything as transparent as possible so there are no surprises with future withdrawals.
Hope that helps clear things up!
 
Just to clarify — the processing fee is only a small part of what we’re charged for each transaction. We always cover the first one for free, and after that we just ask for a small contribution toward the costs. We try to keep everything as transparent as possible so there are no surprises with future withdrawals.
Hope that helps clear things up!
You get charged up to 10% on each transaction?

I highly doubt that 😆
 
The percentages listed aren’t random — they reflect the different costs involved depending on the deposit and withdrawal methods. Some methods are more expensive for us to process, which is why the contribution varies.
These fees are clearly stated in our terms, so players know exactly what to expect. And remember, your first withdrawal within any 30-day period is always completely free on our side.
Just keeping things transparent so everyone’s on the same page
 
We’ve recently added the option to withdraw crypto from card deposits, which wasn’t available before. Just a heads-up—we’re not a crypto exchange, and this method can be a bit pricey. The 10% fee is just to keep things fair without us taking a loss.
As for speed, every withdrawal is a bit different. Our cashier team checks each one, and we usually aim to process them by the next working day or sooner, though sometimes extra checks can cause a delay.
 
We’ve recently added the option to withdraw crypto from card deposits, which wasn’t available before. Just a heads-up—we’re not a crypto exchange, and this method can be a bit pricey. The 10% fee is just to keep things fair without us taking a loss.
As for speed, every withdrawal is a bit different. Our cashier team checks each one, and we usually aim to process them by the next working day or sooner, though sometimes extra checks can cause a delay.

But see heres where's the issue I have with that, so my total was 5000 in my balance.. I waited a "month" to bypass a 250.00 fee which is what would've been the fee if I didn't wait that month out.

Christie prior emailed me to sign in for ACH withdrawals for faster service AND higher than the normal 2500.00 withdraw.

I cashed 5000 which means that should be a "fee less", but instead you guys only pulled from this email 2,362 and left 2600 in my balance so that it requires another withdraw that I either 1. Wait another month or 2. Have over 100.00 fee... I just don't compute that because pulling 5000 is my withdraw and nothing should've been left in my balance.

Because here's what also happens, I am mostly strong but when I'm still itching to play and have a balance somewhere i sorta gravitate to it when I know I shouldn't and because of that stall tactic to not pull my 5000 all at once which is what I did, I almost lost the 2600.00 which yea is my fault but if they would've pull it like I requested It wouldn't have happened. But I turned that 2600 into 3100 so it worked out but still.

I don't mind a few with quick service, when Christie mentioned faster service with ach I was happy to hear. What disturbs me is how long these are taking, I guess I don't understand the goal of these casinos as it isn't a way to attract players. Waitin weeks just for approval is not my idea of fun, so it makes me shy away. I'm fine to give you guys money but the return needs to be quicker.
 
We’ve recently added the option to withdraw crypto from card deposits, which wasn’t available before. Just a heads-up—we’re not a crypto exchange, and this method can be a bit pricey. The 10% fee is just to keep things fair without us taking a loss.
As for speed, every withdrawal is a bit different. Our cashier team checks each one, and we usually aim to process them by the next working day or sooner, though sometimes extra checks can cause a delay.

So here's where I don't understand, on your cashout page why do you guys show these huge maximum payouts and don't even do a fraction? For instance

Screenshot_20251203_093714_Samsung Internet.webp

1,000,000 max for bitcoin cash! And I go to take a measly 3100 bucks and met with this...

Screenshot_20251203_093914_Samsung Internet (2).webp

I just need to understand this, what exactly is a 1,000,000 max cashout? I'm just genuinely curious because these amounts that most of us take aren't even close to a mil and it's all such a dramatic struggle. Because it's why I don't understand as I tried to take 5000 and that wasn't even doable so I just am trying to understand.
 
While we can occasionally pay out slightly above the 2,500 limit, this is a goodwill gesture from management and isn’t something we can guarantee every time. When you were corresponding with Christie, she explained that we were able to do this based on your balance at that moment, which was just above the limit.
Afterwards, you made an additional deposit and increased your balance. With a total of 5,000, we’re unable to process that full amount in a single payment, which is why a partial payment was issued.

You’ve now chosen to wait the 30-day period to avoid the processing fee, and we fully respect that—but it also means we cannot speed up the process.

As shown in the screenshot, payments over the threshold must be split into multiple payment requests. The maximum request amount simply represents the largest amount you can submit at one time—however, it does not guarantee that the full amount will be paid in one instalment.

We hope this clarifies the situation.
 
While we can occasionally pay out slightly above the 2,500 limit, this is a goodwill gesture from management and isn’t something we can guarantee every time. When you were corresponding with Christie, she explained that we were able to do this based on your balance at that moment, which was just above the limit.
Afterwards, you made an additional deposit and increased your balance. With a total of 5,000, we’re unable to process that full amount in a single payment, which is why a partial payment was issued.

You’ve now chosen to wait the 30-day period to avoid the processing fee, and we fully respect that—but it also means we cannot speed up the process.

As shown in the screenshot, payments over the threshold must be split into multiple payment requests. The maximum request amount simply represents the largest amount you can submit at one time—however, it does not guarantee that the full amount will be paid in one instalment.

We hope this clarifies the situation.

No but at that time I believe I had 3000 in there, and so when Christie told me we can take higher than 2500 I thought ok let me play some more.. I brought that balance to 5000 and then you guys didn't honor "higher than the normal amount" at all. See what I mean?

Like even if I increased my balance to 10,000, if ach allowed higher than 2500 then out of the 10000 you would've let's say pushed 3000 or 3500, as that would be slightly higher amounts. Bumping to 5000 shouldn't have affected taking a little higher on an ach

Very frustrating, it's like I want to play at these casinos but wow the withdraw aspects are a pain and I think that's by design
 
As she mentioned in the email she sent you on October 20th, the offer applied to the balance you had in your account at that moment. At that time, your balance was under $3,000, and we were happy to pay that amount. However, since the balance later increased and you requested $5,000, we couldn’t process the full amount in a single payment.

Just to clarify—large balances may appear on the withdrawal page, but they’re always paid in instalments for safety reasons. For example, if someone won $100,000 and there was an error with the receiving address, sending it all at once could put the entire amount at risk. Breaking payments into smaller instalments acts as a safety net to make sure players receive their funds securely.

This system is designed to protect you and ensure all your winnings reach you safely.
 
As she mentioned in the email she sent you on October 20th, the offer applied to the balance you had in your account at that moment. At that time, your balance was under $3,000, and we were happy to pay that amount. However, since the balance later increased and you requested $5,000, we couldn’t process the full amount in a single payment.

Just to clarify—large balances may appear on the withdrawal page, but they’re always paid in instalments for safety reasons. For example, if someone won $100,000 and there was an error with the receiving address, sending it all at once could put the entire amount at risk. Breaking payments into smaller instalments acts as a safety net to make sure players receive their funds securely.

This system is designed to protect you and ensure all your winnings reach you safely.


No I understand but what I'm saying is if your normal is 2500.00 and I think I had 2900ish, by bumping to 5000 I didn't even get the 2900 installment is my point. Like the offer you made which I didn't realize was an "offer" I just assumed it was standard practice that ach allowed for higher distribution.

In my cashout I even stated can you give me 3000 first installment which is basically that 2900 that was "offered" and 2000. I even said that in my notes I wasn't asking for the full 5000 and my point is I didn't even get the offered amount in an installment, do you see what I mean?

I was ok not getting 5000 but I wanted 3000 and then 2000, but it appears you guys just split it to win the middle.
 
As she mentioned in her email, “When paying via ACH, we’re able to send more than the usual $2,500 limit in one go. We can therefore send the full current value of your balance in a single payment.”

However, I’m not part of the Cashier team, so I can’t override their decisions. You already requested the payout, and the team reviewed it and split the amount according to what could be safely processed. They’ll continue sending the instalments as quickly as possible.
 
We do aim to process withdrawals within one working day, and many players do receive them that quickly. However, it can vary depending on the amount and payment method. For larger payouts, we have to take extra safety steps to make sure the funds reach the player securely.
 
We do aim to process withdrawals within one working day, and many players do receive them that quickly. However, it can vary depending on the amount and payment method. For larger payouts, we have to take extra safety steps to make sure the funds reach the player securely.

Here's a question, I guess to me I'm curious what do you consider larger amounts? Maybe this can clear things up... Like and I'm not trtin to be a dick but I personally don't know how large of a casino you and other rtg casinos are, larger amounts to me is 15 20 30k... Anything under 5k seems to be peanuts for a casino, unless are you guys just small scale?

5k for normal people is a decent win, I don't think any casino would consider that larger amounts but that's just me
 
When I mentioned “larger amounts,” I wasn’t referring to your specific withdrawal — I just meant that higher payouts in general require extra safety checks on our end. Those steps are only there to make sure everything is processed securely.

And regarding the crypto/fee question — the crypto option is still pretty new on our side, and it works a bit differently than regular methods. The fee and the no-fee 30-day option are just two choices depending on what players prefer.
 
Genuine question as I have never played at inetbet sites or do anything with crypto, but how is a casino that charges for withdrawals, or if you want to withdraw without paying a fee have to wait 30 days to get your money, keep its accreditation with CM?
inetbet-not-accredited.webp

As you can see iNetBet is not currently an Accredited casino and it is wrong to claim that it is.

When Gentoo bought Casinomeister the Accredited casino list was updated to EXCLUDE any casino that did not hold a license in a recognised jurisdiction OR held a license but chose not to disclose it. iNetBet was moved out of Accredited at that time for that reason, as were a number of other casinos.

FTR the casinos that were moved to Neutral at that time were casinos that we’d had a long-standing relationship with and knew we had access directly to their management for the resolution of player issues. Generally speaking the same was true if the casino had a good and active rep. If neither of those appled the casino dropped to Grey Zone or Not Recommended.

- Max

UPDATE: part of the confusion here is obviously my fault in that the rep was not moved out of the iGaming Reps for Accred Casinos group when they dropped out of Accredited. That’s done now and you’ll see that reflected by the Title on their avatar.
 
Last edited:
View attachment 214026

As you can see iNetBet is not currently an Accredited casino and it is wrong to claim that it is.

When Gentoo bought Casinomeister the Accredited casino list was updated to EXCLUDE any casino that did not hold a license in a recognised jurisdiction OR held a license but chose not to disclose it. iNetBet was moved out of Accredited at that time for that reason, as were a number of other casinos.

FTR the casinos that were moved to Neutral at that time were casinos that we’d had a long-standing relationship with and knew we had access directly to their management for the resolution of player issues. Generally speaking the same was true if the casino had a good and active rep. If neither of those appled the casino dropped to Grey Zone or Not Recommended.

- Max

UPDATE: part of the confusion here is obviously my fault in that the rep was not moved out of the iGaming Reps for Accred Casinos group when they dropped out of Accredited. That’s done now and you’ll see that reflected by the Title on their avatar.
Thanks for explaining max - to be honest I hadn't checked the list properly and just went off the avatar but good to know for next time
 
@iNetBet Promos

So I mean here I am beating a dead horse but it's been since December 3rd I cashed 3100 and not a single peep. What is wrong with this casino, what games are you guys playing over there? I mean this is beyond laughable at this point how you guys can even exist taking weeks to even acknowledge someones winnings. Weeks. I don't understand how you guys don't really seem to care about reputation, otherwise this wouldn't happen.

I'm tryin to understand as I been at this for a long long time... How a casino can't cover a few thousand bucks? I pay you, I lose half the time, you get my money, I win sometimes and you guys sit there as if you're not in the business of paying out when someone wins. Help me understand, are you guys just some small time bush league Casino running out of someone's grandma's basement and you need to scramble to find ways to pay people? Is that the issue? Give me something to help me understand why since December 3rd I don't have the second half of my winnings. I'm not trying to be a dick I'm simply at a loss for words and understanding what I'm dealing with.
 
Yea it's probably the best course. It's a shame because what happens as I said is when they do pay I feel like ok good were good now and then I eventually just circle back because I do hit there, but I'm just blown away.

Like here's the thing the reps are always nice, Emily, Anna, Antonio etc... Is that the same Anna from 3dice?

But I mean I guess I'm just so confused how it can happen like this so so often, man
 
Yea it's probably the best course. It's a shame because what happens as I said is when they do pay I feel like ok good were good now and then I eventually just circle back because I do hit there, but I'm just blown away.

Like here's the thing the reps are always nice, Emily, Anna, Antonio etc... Is that the same Anna from 3dice?

But I mean I guess I'm just so confused how it can happen like this so so often, man
I don't think its the same Anna, but I 100% agree that the CS reps are great there. Always very friendly. There is just a complete disconnect with the cashier. If they could ever get their cashier straight, they could be a decent place to play (aside from their ridiculous fees). Until then, Ill stay away.
 
Last edited:
Ah yes, here we go again.
The same shit casino that thinks its reasonable to cause delays and delay payment as long as possible, whilst trying to hoodwink the CM community it costs them up to 10% to process withdrawals.

Bin this lot off for good.

I can imagine if it wasn't for the CMs teams relationship with this casino, theyre probably wouldn't be too far from the rouge pit.

Avoid.
 
As you can see iNetBet is not currently an Accredited casino and it is wrong to claim that it is.

That's completely fair to point out, but it misses the general point the other person was making. Their question was how can casinomeister portray them so positively when they operate like this?

So casinomeister does not accredit them for the reason you listed, but you personally still seem to hold them in very high personal regard as stated in the other thread ("At Casinomeister we know full well that such operators can actually be quite excellent, very experienced and proven trustworthy management. Such is the case with iNetBet.")

I believe in the past you've also stated you would trust inetbet management with your wallet or your firstborn child. Quite high praise.

They also have an extremely positive review here which lists them as both accredited and not accredited, I imagine it hasn't been updated in 10 years ("Inetbet casino review 2025"):

iNetBet Casino Review 2025 | Tested & Rated

Do you stand by these statements? If so, that seems to imply that you are at least personally fine with how they run their banking operations, their delays and communication issues, and rather dubious justifications for fees such as a 10% card to crypto withdrawal fee.

So either you've changed your mind, or your above answer was somewhat misleading towards the above poster's inquiry, as you are actually very positive towards inetbet.

I appreciate the arbitration service you offer here, but it's sad if it needs to be used just because of delays and exceptionally poor communication in regards to withdrawals. I still remember my own case where they wasted several months of my time ignoring all communications and withholding withdrawals without providing a single reason. I had to come back here to get it resolved, and still never received any explanation for their behavior. I'm convinced they would have never paid me without the PAB. Never played there again after.

Here's a question, I guess to me I'm curious what do you consider larger amounts? Maybe this can clear things up... Like and I'm not trtin to be a dick but I personally don't know how large of a casino you and other rtg casinos are, larger amounts to me is 15 20 30k... Anything under 5k seems to be peanuts for a casino, unless are you guys just small scale?

5k for normal people is a decent win, I don't think any casino would consider that larger amounts but that's just me

I'm pretty sure a large amount is the smallest possible number they can pull out of a hat as a "large withdrawal" while still having people take them seriously. So probably $1,000 or higher. If you really pressure them, maybe $2,501. The idea that a longstanding player with a fixed address and many years of history needs a $5,000 check withdrawal split for "their own protection" is just silly. They could have at least used the standard "banking in the US is hard" excuse.

It's a similar thing with the max bet issue in the other thread. They're telling the truth when they say the software doesn't allow that, but they're the ones who spent 20 years not asking the software provider to add that feature. They're happy to have an excuse not to pay people if they don't feel like it. Inetbet is known to get out the magnifying glass on minor/potentially accidental bonus rule violations.
 
That's completely fair to point out, but it misses the general point the other person was making. Their question was how can casinomeister portray them so positively when they operate like this?

So casinomeister does not accredit them for the reason you listed, but you personally still seem to hold them in very high personal regard as stated in the other thread ("At Casinomeister we know full well that such operators can actually be quite excellent, very experienced and proven trustworthy management. Such is the case with iNetBet.")

I believe in the past you've also stated you would trust inetbet management with your wallet or your firstborn child. Quite high praise.

They also have an extremely positive review here which lists them as both accredited and not accredited, I imagine it hasn't been updated in 10 years ("Inetbet casino review 2025"):

iNetBet Casino Review 2025 | Tested & Rated

Do you stand by these statements? If so, that seems to imply that you are at least personally fine with how they run their banking operations, their delays and communication issues, and rather dubious justifications for fees such as a 10% card to crypto withdrawal fee.

So either you've changed your mind, or your above answer was somewhat misleading towards the above poster's inquiry, as you are actually very positive towards inetbet.

I appreciate the arbitration service you offer here, but it's sad if it needs to be used just because of delays and exceptionally poor communication in regards to withdrawals. I still remember my own case where they wasted several months of my time ignoring all communications and withholding withdrawals without providing a single reason. I had to come back here to get it resolved, and still never received any explanation for their behavior. I'm convinced they would have never paid me without the PAB. Never played there again after.



I'm pretty sure a large amount is the smallest possible number they can pull out of a hat as a "large withdrawal" while still having people take them seriously. So probably $1,000 or higher. If you really pressure them, maybe $2,501. The idea that a longstanding player with a fixed address and many years of history needs a $5,000 check withdrawal split for "their own protection" is just silly. They could have at least used the standard "banking in the US is hard" excuse.

It's a similar thing with the max bet issue in the other thread. They're telling the truth when they say the software doesn't allow that, but they're the ones who spent 20 years not asking the software provider to add that feature. They're happy to have an excuse not to pay people if they don't feel like it. Inetbet is known to get out the magnifying glass on minor/potentially accidental bonus rule violations.
I can assure you the team are aware of issues, many of them via recent PABs, with this group of casinos.

Hopefully an update to their information here is coming soon.
 
I can assure you the team are aware of issues, many of them via recent PABs, with this group of casinos.

Hopefully an update to their information here is coming soon.
I appreciate that, good to know. To be honest I lost a lot of faith in this site after my experience and somewhat confined myself to the USA forum, though I haven't been gambling as much in general lately. It makes me happy to know that steps are being taken in a good direction, despite my complaints having forums like this around is very valuable for players.

I also do respect that a business like this can't blindly side with players and expect to work reasonably with operators, a balance must be achieved and players won't always be 100% happy with the results. Nevertheless, I certainly was not happy that this casino's behavior was considered fine, even if I am only a single anecdote (this was years ago now).
 
@zreb , as you know you’re not the first person to raise concerns about the casino and the changes that players have flagged in recent months. Please understand that my respect for them is based on 15+ years of working closely with them on fair few player issues, not to mention detailed behind-the-scenes discussions regarding the industry and their place in it. In other words they’ve well earned my trust and respect, hence my comments regarding them that you have referenced.

That said, things change and the guys that I once worked closely with have either retired or semi-retired. It pains me to see that things may not be today what they once were and the rash of player concerns expressed recently — like yours for instance — tells me that we need to dig into this with them and see what might be done to improve the situation. Obviously talk is cheap and it’s results that matter so stay tuned, we’ll do what we can.

- Max
 
Last edited:
So they finally paid up but what a fiasco, I think what sucks is the actual reps are nice but they seem very very limited in what they can do. Daniel, Antonio, Emily, Anna... They are nice reps but it seems the cashier team is where things break down however I dealt with in a few emails Christina and she was cool I wish I had a direct way to communicate with her solely.

But part of what made it frustrating was being told things and then it being like turned into some massive complication.

Ultimately they did what I was tryin to ask for in getting one push for 3100 bucks in a single payout, so it finally came to fruition.

But glad it's done. I have a payout for about 1700 coming from uptown and they will have it to me by weds id say next week which isn't amazing but it's not bad and consistent
 

Users who are viewing this thread

Accredited Casinos

Read about our rating system and how it's done.
Back
Top