Highnoon bonus issue

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When I first started out at CWG I did the same thing as far as I opened At CW -- lost I saw there were other casinos in same group -- I think within the first 30 days I joined all of them then I stayed with LR and CW as my main ones. I liked them the best but I still have others I would play at just to switch around atmosphere.

There accredited group with 9 casinos now I see nothing wrong with opening accts at each one to see which one appeals to you the most.
 
I let you decide what you think, He might be the nicest guy on the planet, But when you open a post I like to read facts, Not what you thought was a fact,
1st he stated he put hes real home number in, Which we all no that this is not true as he thought he did as he would of done if it was there, Than he brother stated hes only just ventured out trying other software but he has already opened wto other accounts at the same group, It would be nice to no when opened? But does not matter to me,

I'm not sure why you're carrying this on with insinuations that there's more to the story than what was told.

He put (613) 1234567 as a cell phone and his real home phone on the fax back. That's been said ad nauseam.

And I don't know where this story came from about him having two Club World accounts already.

When I said he's only recently started playing other casinos I didn't mean yesterday. He'd been playing exclusively 3Dice for years and maybe in the last year he's tried Playtech and then Microgaming. I think I remember him taking a free chip from the old Bet Phoenix casino a few years ago but I can't be sure without asking him. If he did, it obviously didn't impress him much because he never went back to deposit even though he deposits regularly at other casinos.

He's a regular depositor and most of the bonuses he takes are deposit bonuses at 3Dice because they have very reasonable wage requirements. He's not running around looking for bonuses. He saw a banner on a website that he frequents almost daily and clicked it. It's as simple as that.

The story told is the story. You can take from it what you like and even disagree with the general consensus if that's your opinion but you can't start adding to it or changing it.

Not unless you want to just make up a story and we can all move to that thread and start a new debate.
 
Skiny, could be referring back to page 19 of this thread.

Yes, I know exactly what statements and accusations he's referring to.

It would appear that a number of lies and half-truths have been used here to persuade the readership to side with the OP & Co

You guys know what you are doing and for whatever reason you bunged this one up.

And I know exactly why they were typed too but too many people know me well enough not to be terribly concerned about it.

I can be accused of a lot of things but dishonesty isn't one of them.
 
Quote Originally Posted by maxd

It would appear that a number of lies and half-truths have been used here to persuade the readership to side with the OP & Co

You guys know what you are doing and for whatever reason you bunged this one up.

Funny how you easily go to personal attacks once the casino is made to look foolish by the majority of this thread.
Nice defense mechanism.
The only lies and half truths here came from you. I don't know what you mean by that last statement.
You couldn't possibly be accusing us (or me) of purposely trying to cheat the casino in some way could you?

"bunged THIS ONE up"??? So not only are you accusing us,or me, of something underhanded but you claim by that statement
that it is frequent?
What a tool. My only question is how that after all these years people come back here when this is the mindless drivel spewed in here.
 
Shaky wish it had turned out different for you. Honestly, been there done that -- with a lot more money lost than 300 bucks!

What else can you do but move on, find the thing that works for you.

Best of luck to you.

One last (maybe hard to believe) thing. maxd is a straight shooter. If he posts info he will have complete proof to back it up. What I am saying is if there were CWC accounts opened with your IP AND YOU KNOW YOU DID NOT OPEN THEM, you might want to consider all possibilities at your address.

Skiny knows us and might even like us.

Happy trails.:thumbsup:
 
...Funny how you easily go to personal attacks once the casino is made to look foolish by the majority of this thread.
Nice defense mechanism.
The only lies and half truths here came from you. I don't know what you mean by that last statement.
You couldn't possibly be accusing us (or me) of purposely trying to cheat the casino in some way could you?

"bunged THIS ONE up"??? So not only are you accusing us,or me, of something underhanded but you claim by that statement
that it is frequent?
What a tool. My only question is how that after all these years people come back here when this is the mindless drivel spewed in here.

I think what Max was getting at is "don't throw stones when you live in a glass house." You and Skiny have a history with the Club World casinos, and you reap what you sow - if you know what you mean. That's what happened here. I think I was totally clear on why the casino chose not to pay you.

The ad hominem argument technique is being applied by you - not Max. Calling him a tool and dissing the administration, the forum, and all of its members won't win you friends here - but it will win you a 30 vacation. See you next month.
 
Shaky wish it had turned out different for you. Honestly, been there done that -- with a lot more money lost than 300 bucks!

What else can you do but move on, find the thing that works for you.

Best of luck to you.

One last (maybe hard to believe) thing. maxd is a straight shooter. If he posts info he will have complete proof to back it up. What I am saying is if there were CWC accounts opened with your IP AND YOU KNOW YOU DID NOT OPEN THEM, you might want to consider all possibilities at your address.

Skiny knows us and might even like us.

Happy trails.:thumbsup:

So you're saying Max has complete proof that I was involved in some kind of conspiracy to cheat Club World?

I know what I don't know and like. I don't know where Max gets some of his information and I don't like unfounded accusations.

Both of those statements were out of line.

I think what Max was getting at is "don't throw stones when you live in a glass house." You and Skiny have a history with the Club World casinos, and you reap what you sow - if you know what you mean. That's what happened here. I think I was totally clear on why the casino chose not to pay you.

The ad hominem argument technique is being applied by you - not Max. Calling him a tool and dissing the administration, the forum, and all of its members won't win you friends here - but it will win you a 30 vacation. See you next month.

Whether or not shaky got paid his winnings had nothing to do with me. The only history I have with Club World in the last 5 years is holding them accountable for not paying people who I think they should. I have no idea how you think Shaky reaped what he sowed but if you're even remotely suggesting that they didn't pay Shaky because they don't like me, that would be far worse than just using a cell phone number as an excuse.

I don't live in a glass house but if your moderators are going to start making false accusations about people who complain about the casinos you promote I would have to say you're starting to build one.

I spoke to Shaky this morning. He didn't seem terribly concerned about being banned from a forum that just called him a liar and a cheat.
 
... I don't know where Max gets some of his information and I don't like unfounded accusations.

[strike]Patience grasshopper. I've been slightly waylaid by some computer troubles. I'll get to founding those accusations shortly, not to worry.[/strike] Plans have changed, see here.
 
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My post was directed at shaky, not skiny.

So you're saying Max has complete proof that I was involved in some kind of conspiracy to cheat Club World?

I know what I don't know and like. I don't know where Max gets some of his information and I don't like unfounded accusations.

Both of those statements were out of line.



Whether or not shaky got paid his winnings had nothing to do with me. The only history I have with Club World in the last 5 years is holding them accountable for not paying people who I think they should. I have no idea how you think Shaky reaped what he sowed but if you're even remotely suggesting that they didn't pay Shaky because they don't like me, that would be far worse than just using a cell phone number as an excuse.

I don't live in a glass house but if your moderators are going to start making false accusations about people who complain about the casinos you promote I would have to say you're starting to build one.

I spoke to Shaky this morning. He didn't seem terribly concerned about being banned from a forum that just called him a liar and a cheat.
 
The only history I have with Club World in the last 5 years is holding them accountable for not paying people who I think they should. .

I don't live in a glass house but if your moderators are going to start making false accusations about people who complain about the casinos you promote I would have to say you're starting to build one.

I spoke to Shaky this morning. He didn't seem terribly concerned about being banned from a forum that just called him a liar and a cheat.

You hold them accountable for not paying people?:what: So when you people not getting paid at the forums you come to the rescue?

Something has obviously happened in the past for you to waste so much time on trying to bash Clubworld. Heres my theory:

You had an issue with Clubworld some time ago. Maybe a no pay to you directly? Whatever it was you went off the deep end and put all your time and energy into making their life miserable. Once you get to this point you completely make up your mind that what you say is right (even if worng)and believe in it 100% . You will then not even begin to listen to any advice or comments that go against your thoughts. This is what helps to create this extreme hostility.

I would have to assume that the "clubworld history" may have something to do with some type of hostile act against a rep or customer service. I dont know you or Shaky, I am sure your good people, but I do know I have seen this hostility here and at 3 dice. I recall a ban over at 3 dice and im sure that wasnt pretty. I maybe recall a thread here about that, but I see in the 3dice forum you had basically hijacked the forum with pages and pages of posts because you couldnt chat. These were all one way conversations with yourself and it really looks like your goal was to be a nuisance.

It looks really stresssful when you get in these situations. Maybe it would help if you TRY to see both sides and not be on the attack all the time.

Shakys last comment was basically CM sucks. Of course hes not concerned. I am sure he wont be back even at the end of 30.
 
Tell you what I wish CWC could have just labelled the form field "Phone Number" instead of "Cell" and it would have saved me about an hour of my life reading all this!

I find it quite incredible that they are being so picky over it when the lad has verified himself by other means. As others have mentioned I sometimes don't put a correct number on forms so I don't get spammed, never been a problem with any casino.

The ultimate overview for me is as far as CWC are concerned they have lost out on far more than $300 by their actions here, I for one would never play there now.
 
Patience grasshopper. I've been slightly waylaid by some computer troubles. I'll get to founding those accusations shortly, not to worry.

Good luck with that. I opened one Club World group casino that I can remember in years because it was a new casino and I didn't know it was part of the Club World group. I found out in a chat conversation right after opening it and closed it again out of principle. If Club World acquired casinos that I already had dormant accounts at, I have no idea. I don't really pay that much attention to what casinos are joining what group if I don't play at them anyway.

What I do know is that if someone tells you a bunch of silly crap I'll only set the record straight and won't be too concerned about the hand full of people who don't believe me.

You hold them accountable for not paying people?:what: So when you people not getting paid at the forums you come to the rescue?

Something has obviously happened in the past for you to waste so much time on trying to bash Clubworld. Heres my theory:

You had an issue with Clubworld some time ago. Maybe a no pay to you directly? Whatever it was you went off the deep end and put all your time and energy into making their life miserable. Once you get to this point you completely make up your mind that what you say is right (even if worng)and believe in it 100% . You will then not even begin to listen to any advice or comments that go against your thoughts. This is what helps to create this extreme hostility.

I would have to assume that the "clubworld history" may have something to do with some type of hostile act against a rep or customer service. I dont know you or Shaky, I am sure your good people, but I do know I have seen this hostility here and at 3 dice. I recall a ban over at 3 dice and im sure that wasnt pretty. I maybe recall a thread here about that, but I see in the 3dice forum you had basically hijacked the forum with pages and pages of posts because you couldnt chat. These were all one way conversations with yourself and it really looks like your goal was to be a nuisance.

It looks really stresssful when you get in these situations. Maybe it would help if you TRY to see both sides and not be on the attack all the time.

Shakys last comment was basically CM sucks. Of course hes not concerned. I am sure he wont be back even at the end of 30.

If any of what you said was true I wouldn't have defended Club World casinos where I thought the player was in the wrong. That's why this theory that keeps getting repeated doesn't hold water. Every post I've ever made in any thread in this forum was made fairly and honestly according the information given. If a casino isn't treating a player fairly I will side with the player. If a player is trying to cheat the casino, I will side with the casino.

I don't decide what's right or wrong according to how I feel about the participants.

And you can drag 3Dice into this if you like or any other casino for that matter but it doesn't change anything. This is an issue regarding Club World casinos treating players unfairly and not being held accountable.

And nobody ever said I came to anyone's rescue. Everyone who questions any casino's decisions is holding them accountable. This is every player's right.

Tell you what I wish CWC could have just labelled the form field "Phone Number" instead of "Cell" and it would have saved me about an hour of my life reading all this!

I find it quite incredible that they are being so picky over it when the lad has verified himself by other means. As others have mentioned I sometimes don't put a correct number on forms so I don't get spammed, never been a problem with any casino.

The ultimate overview for me is as far as CWC are concerned they have lost out on far more than $300 by their actions here, I for one would never play there now.

Well, I can certainly admire their resolve. Refusing to pay someone on a technicality regardless of how much it cost them in the long run. It still doesn't make it fair though.
 
With anything in life if you just stick to the set rules with no leeway something will bite you at some point, this is probably the clearest case I can think of where a massive dose of common sense would have saved everyone an awful lot of time.
 
Tell you what I wish CWC could have just labelled the form field "Phone Number" instead of "Cell" and it would have saved me about an hour of my life reading all this!

I find it quite incredible that they are being so picky over it when the lad has verified himself by other means. As others have mentioned I sometimes don't put a correct number on forms so I don't get spammed, never been a problem with any casino.

The ultimate overview for me is as far as CWC are concerned they have lost out on far more than $300 by their actions here, I for one would never play there now.

Quite, but they did it for a reason, marketing. Beneath that field, it asks the player to opt in to "SMS Marketing", which for many is a euphemism for "spam". Putting the label as "cell" was intended to steer players towards giving their cell number, as opposed to just "a contact number".

Had they used the label "phone number", many players who might otherwise have given their cell number may instead have given an alternative, with absolutely no chance of any "SMS marketing".

Even the term "SMS marketing" is vague, as it doesn't specify the scope. Many players may think it just means that they will receive bonus offers via SMS, but in fact it could cover any kind of marketing. It could even allow third parties to market to that cell, depending on the privacy terms, which you agree to simply by registering. Players may tick the box thinking it just means they will get notifications of any promotions, but there is nothing guaranteeing this limitation.

To say "the player should have contacted CS" is a cop out. The form should be self explanatory, and cover all the possible circumstances of valid players, such that contacting CS is not necessary in order to reach the end.

It also goes against the key argument casinos use in claiming that pre verification just doesn't work. They say that players need to be able to sail through registration and make their first deposit "in the moment", and any obstacle put in their way, such as having to contact CS or send in documents, means the "moment is lost" and the player may abort the process and try elsewhere.

This is a download casino client, for a PC, or a browser casino, again for a PC. It is not necessary for players to own a cell in order to play. In fact, they don't even need a phone, just an internet connection with a means of communication, such as email, secure message (in the casino lobby), or even Skype. We are already seeing some people ONLY having a decent internet connection, and then deciding they don't need to waste their money duplicating services. Even call centres are doing away with traditional phones and relying on Skype based services.
 
So CWC has been around for a long time.

I have read a bajillion threads on them here over the last several days. It seems like this type of issue crops up often enough with them to make you wonder should they REALLY be accredited?

It seems like a bunch of times they are ultra strict about their terms. They didn't pay someone who wasn't in school but said he was or some confusing thing that had nothing to do with casino play or his identity. They also do break other of their own terms like its nothing but expect others to follow as I said. Like not honoring bonuses in the link below.

Also, many people seemed to get angry then get banned from the forum when discussing CWC. They definitely have some kind of foothold here.

Basic story line on many of these threads goes like this -- player gets angry at CWC for cheating them somehow. Everyone tells them to pab. Max looks at it and comes back siding with the casino. Players and forum members get angry. Bryan comes on and says chill, it is their right and their decision but they are the good guys. Max gets snarky and has veiled, smoky allegation against player(s). This angers the players then Bryan tells the player to chill. Then perhaps insinuates that the player is fraudulent. Players get more angry and get banned. Thread goes away. CWC. still accredited. No money paid.

This particular thread had the most examples of all of this:

https://www.casinomeister.com/forums/threads/greasemonkey-vs-club-worlds-alladins-gold.38840/
 
How dare anyone imply that a site making huge $$$ as an affiliate of and/or seller of ad space to a casino would in ANY WAY AT ALL be in a conflict of interest when arbitrating a dispute between an individual who provides zero direct revenue to that site versus the sugar daddy...err, casino?

Also excited to check out the new slot machine in Atlantic City branded with members of the New Jersey Gaming Commission!
 
How dare anyone imply that a site making huge $$$ as an affiliate of and/or seller of ad space to a casino would in ANY WAY AT ALL be in a conflict of interest when arbitrating a dispute between an individual who provides zero direct revenue to that site versus the sugar daddy...err, casino?

Seems you've got rather a habit of such belly-aching, don't you?

23rd May 2014 : Bottom line and I realize I will probably be banned from this site for saying this out loud but InetBet continuing to be given an "accredited" designation by this site really speaks to some serious flaws in said accreditation process (and review/maintenance of such accreditation).

11th July 2014 : A truly consumer-friendly online casino accreditation would never allow ... Not holding my breath for this one being decided on the side of the player.

Needless to say, any site you find so offensive and beneath contempt should not be a place you'd be prone to hang around. And yet here you are, again with the kvetching. Wonder why that might be?
 
I have read a bajillion threads on them here over the last several days. ....

If anyone cares to check the record you'll see the "bigsmile" has been moaning about Highnoon and CWC pretty much since sign-on date one year ago. Whatever the substance of your complaints you'd be a little more credible if you didn't misrepresent yourself and ongoing your gripe with the CWC casinos.
 
How dare anyone imply that a site making huge $$$ as an affiliate of and/or seller of ad space to a casino would in ANY WAY AT ALL be in a conflict of interest when arbitrating a dispute between an individual who provides zero direct revenue to that site versus the sugar daddy...err, casino?

Also excited to check out the new slot machine in Atlantic City branded with members of the New Jersey Gaming Commission!

DougmanCT was just praising Clubworld about a month ago. He seems to follow terms and gets paid by Clubworld. Why all of a sudden the attack in this situation? Are you a friend of Shaky? Also very classy way to insult the forum your partaking in. You have all of 25 posts here. DO you really even know much obout the site or PAB process?


If anyone cares to check the record you'll see the "bigsmile" has been moaning about Highnoon and CWC pretty much since sign-on date one year ago. Whatever the substance of your complaints you'd be a little more credible if you didn't misrepresent yourself and ongoing your gripe with the CWC casinos.

Yeah I see that Bigsmile complains about the bonuses constantly. But I also see the rep went out of her way to help him with an issue that had nothing even to do with Clubworld.

Now heres what gets me. Big smile complains about Clubworld but his preference of casino is Locopanda, GrandParker, Begado, Virtual. I think that list of casinos just about sums it up.
 
Bible quote John? ;)

Close, General Posting Rules FAQ;

1.19 - Posting defamatory comments or conducting malicious attacks directed at Casinomeister: members who slander, post defamatory comments or other personal garbage directed toward the Casinomeister brand, its owner, employees, or moderators, anywhere on the Internet will be swiftly booted from the site. Spamming, DDoS attacks, or any other criminal activity will be dealt with as well.

This was for Dougmanct.

I don't understand how people can dis this site. Bryan promotes a group of casinos and offers assistance to players who have some kind of issue with them. If people can't follow a simple rules regarding casino T&C's of course he will have to side with the casino or at least find them not at fault.

If you follow the casino T&C's and give them what they ask for and they still give you a hard time he will side with the player but how often does that happen with his Accredited Casinos?

If it's a so-called minor T&C infraction the casino may let it slide but why should they play ball with the player if the player didn't play ball with them in the first place?

Sorry, but I think Dougmanct should be on vacation right now with Bigsmile caddying for him.
 
The bottom line is the T&Cs are there to protect the casino not to use as an excuse not to pay. That's where the line is drawn between the fair casinos and the unfair ones.

If a player breaks a term or condition that either gives him some sort of advantage over the casino or for fraudulent purposes such as multi-accounting or to avoid disqualification for things like student status or geographic location then the casino should be using it to deny any winnings. There was absolutely no malicious intent.

There was no problem verifying this player's ID and a long standing affiliate vouched for him in private before this thread even started. That is not a situation where a casino requires protection. This was not a denied payment do to an unresolved issue or questionable player. It wasn't even a large amount of money.

There was absolutely no reason not to update this one little piece of information and pay the player. Most sensible casinos understand that the little bit of money being withdrawn would probably have been lost back to the casino in a few weeks anyway and now you have a happy depositing player.

Instead, once again they chose not to be player friendly and they will suffer for it more than one player will by not receiving one little 300 dollar payment because it doesn't matter how many times anyone says "they had the right not to pay."

Players will play where casinos don't withhold payments simply because they can.
 
You are all over the map. Your personal vendetta against the casino, along with the OP being your brother has you continuing to spew a bunch of nonsense in this thread. Your only goal has been to harm the casino at question. How you have been allowed to continue on this path is beyond me. Its seriously getting old. Look below at how this story is spun in so many directions.


Even if he did put the generic number in both boxes by accident he put his correct home phone number on the FaxBack form. I opened the file when I was at his place before he started this thread. I know his home phone number was on that form.

This is a simple case of nitpicking to avoid payment. It's classic [U]"talk to the hand" behaviour from another Club World casino.[/U]

.

Generic # :confused: It was a fake #.


Yes, "rules are rules no matter how bad they are" is exactly why we have an accredited list. Because when casinos start using silly rules to confiscate winnings instead of using good judgment, we can call them out on it.

At what point does "behaviour unbecoming of an accredited casino" actually become an issue?

The OP freely and intentionally gave his home phone number on the FaxBack form. There was no attempt to hide it.

.

What behavior he broke a term.

Yeah the correct information is requested at sign up, not after the fact.

If it had been an honest mistake?

The truth is, if it had been an honest casino he would have been paid. This a Club World casino. That means the casino's position is if they can find an excuse not to pay, they will. I said this was a waste of time right from the start.

I've disagreed with decisions by casinos in this group several times. In fact most of the members discussing these cases have disagreed with casinos in this group. The last time one of these Club World casinos just didn't bother paying someone it was because the player broke a term that you agreed was too vague to use and yet the casino used it. Whether or not they changed the term after is irrelevant. They used a vague term to renege on a payment and remained accredited.

This isn't some unknown, new member you're talking about this time. This is my brother. I was talking to him when he signed up. I'm not speaking from conjecture or opinion. I'm speaking from fact. The only number he was unwilling to give was his cell phone number and I don't blame him one bit.


If this is the kind of honest and fair behaviour expected of by accredited casinos then you tell me what the point is in using that list because until Club World casinos start paying all the people they owe money to, I see absolutely none.

Bashing the casino to the extent that you say "most of the member discussing these cases have disagreed with casinos in the group." I should believe that most of the members disagree just because you say so?

There is nothing vague about the term. How is this term vague:

12. The player is required to provide their complete, current and full personal details, including a phone number where they can be contacted. Incomplete, inaccurate or fraudulent information may result in the player’s account being closed and any bonuses and winnings being removed.

How can you even say "until clubworld starts paying all the people they owe money to" ? Such a misleading and libel statement. They pay plenty of people that don't break terms.

He didn't even try to fake a cell phone number. The number provided was his real area code (613) followed by 1234567

How is it not a fake #, how can you even try to substantiate he didn't put in a "fake" # when he admitted he did. Up above you said he put in a # by "accident". It was not an accident he typed the number in based upon the buttons his fingers pushed.

If only Shaky's friends are agreeing this wasn't fair, Shaky must have a hell of a lot of friends.

Seen quite a few 3dice people siding with him. There has been no question that the campaign that has been run has drummed some support. I am certainly fine with the people that can agree a term was broke, but believe it was minor enough to where they would like to have seen player paid.

The bottom line is the T&Cs are there to protect the casino not to use as an excuse not to pay. That's where the line is drawn between the fair casinos and the unfair ones.

If a player breaks a term or condition that either gives him some sort of advantage over the casino or for fraudulent purposes such as multi-accounting or to avoid disqualification for things like student status or geographic location then the casino should be using it to deny any winnings. There was absolutely no malicious intent.

There was no problem verifying this player's ID and a long standing affiliate vouched for him in private before this thread even started. That is not a situation where a casino requires protection. This was not a denied payment do to an unresolved issue or questionable player. It wasn't even a large amount of money.

There was absolutely no reason not to update this one little piece of information and pay the player. Most sensible casinos understand that the little bit of money being withdrawn would probably have been lost back to the casino in a few weeks anyway and now you have a happy depositing player.

Instead, once again they chose not to be player friendly and they will suffer for it more than one player will by not receiving one little 300 dollar payment because it doesn't matter how many times anyone says "they had the right not to pay."

.

Oh so they would have been a fair casino to ignore one of their own terms.

The terms don't say go ahead and screw up your sign up and we will forgive you later on faxback forms. Do you expect the casino to have a "second chance sign up department when you decide to provide your real information."? This isn't grammar school. Your suppose to follow the directions or suffer the consequences.

I didn't know Long standing affiliates have the power to help you recover from broken terms.

Oh and now at the end you say the casino will suffer. That's been the whole point of all your posts, have the casino suffer.

The endless pages of constantly bashing the casino is old. Not once has Skiny admitted his brother broke a term. The term is right there it was broken. Admitting it was broken and having a subtle discussion that you feel its unfair is one thing, but the constant bashing is old, uncalled for and 100% personal. I don't know how you have been allowed to carry on in this direction.

Hopefully this unleashing of terror isn't on the same page with the new rules on posting a complaint.
 
Now you're going to use the fact that I don't like the casino to excuse their behaviour?

If what you're trying to say is that a person who doesn't like a particular casino can't offer an unbiased opinion the same would have to hold true for people who do like the casino. Which means that nobody's opinion has been valid since this thread started. In fact that renders all the opinions in all of the threads invalid unless they were provided by members who were completely indifferent to the entire situation.

You can't discredit my opinion on the basis that I don't like this casino because this opinion holds true for all casinos. No casino should withhold payments simply because they can. There has to be a valid reason and yes, I understand that you believe High Noon had a valid reason but in my opinion terms and conditions are provided to protect the casino from fraud not to protect the casino from having to pay.

And yes long standing affiliates do have the power to help you in many situations. How do you think the PAB system works? If a casino knows and respects an affiliate then his opinion will matter.

You can come back a million times and explain why you disagree with my opinion and why you think my opinion should be invalid but it won't change the fact that High Noon used this term to protect itself from paying, not to protect itself from fraud.
 
...And yes long standing affiliates do have the power to help you in many situations. How do you think the PAB system works? If a casino knows and respects an affiliate then his opinion will matter...
Just to chime in real quick. The majority of PABs that are submitted here are for non-accredited casinos. The system works because we are unbiased in our approach, and there are a number of checks and balances along the way to include consulting with others with difficult issues. I am not an affiliate with the majority of PABs that come through - there is no monetary exchange or considerations going on. In fact Max has nothing to do with any marketing that goes on at Casinomeister. His focus is primarily the complaints.

As I said numerous times before, this one was in the casino's hands. They have their reasons to stick by their terms - and it wasn't used as an excuse not to pay someone.

Like a number of others here, I feel your crusade is getting old.
 
Now you're going to use the fact that I don't like the casino to excuse their behaviour?

If what you're trying to say is that a person who doesn't like a particular casino can't offer an unbiased opinion the same would have to hold true for people who do like the casino. Which means that nobody's opinion has been valid since this thread started. In fact that renders all the opinions in all of the threads invalid unless they were provided by members who were completely indifferent to the entire situation.

You can't discredit my opinion on the basis that I don't like this casino because this opinion holds true for all casinos. No casino should withhold payments simply because they can. There has to be a valid reason and yes, I understand that you believe High Noon had a valid reason but in my opinion terms and conditions are provided to protect the casino from fraud not to protect the casino from having to pay.

And yes long standing affiliates do have the power to help you in many situations. How do you think the PAB system works? If a casino knows and respects an affiliate then his opinion will matter.

You can come back a million times and explain why you disagree with my opinion and why you think my opinion should be invalid but it won't change the fact that High Noon used this term to protect itself from paying, not to protect itself from fraud.

I think it's happened because CWC have decided to adopt "zero tolerance", rather than to look at each case on it's merits, the "fair" approach. Their argument seems to be that they have to show that it's not possible to plead one's case after the fact otherwise it's a gap that fraudsters will also attack.

The underlying problem is their form, it does not support not giving a cell, which is why there are only two options, give your real number, or put a set of digits in that will not get failed as "not a number". The terms "fake" and "generic" both mean it's not the real number, but the difference is that a "fake" is intended to deceive, whereas a "generic" is meant to pad out a field that cannot be left blank when the data itself is N/A for whatever reason. There is no standard as to what should be used as a "generic" in such fields, which results in customers and businesses doing their own thing.

Most players would probably use their landline number as a "generic" in a field that says "cell", or for fields that say "work" or "daytime", they would put their home number, or possibly their private cell number. Casinos must need their heads examined if they think calling their players at their place of work is OK, so I can't understand why they even invented the fields for this right back when the industry started.

Another casino that adopts the "zero tolerance" approach is iNetBet, and they also get regular bashings for refusing to look at the merits of individual cases.

They both expect their customers to act like robots, completely error free, yet robots are banned from signing up.

People don't really like this "zero tolerance" attitude, so demonstrating it in the public arena IS bad for the casinos concerned when there is plenty of choice for the player, and most DO look at individual cases on their merit.

As for affiliates being able to help, this only works when the casino respects said affiliate, and it's not necessarily just down to the amount of traffic being sent their way, but it's quality too.
 
Just to chime in real quick. The majority of PABs that are submitted here are for non-accredited casinos. The system works because we are unbiased in our approach, and there are a number of checks and balances along the way to include consulting with others with difficult issues. I am not an affiliate with the majority of PABs that come through - there is no monetary exchange or considerations going on. In fact Max has nothing to do with any marketing that goes on at Casinomeister. His focus is primarily the complaints.

As I said numerous times before, this one was in the casino's hands. They have their reasons to stick by their terms - and it wasn't used as an excuse not to pay someone.

Like a number of others here, I feel your crusade is getting old.

This "crusade" bullshit is getting old.

Ok, Bryan. Tell me right now that I've never sided with Club World when I thought the player was in the wrong.

Tell me right now that I've never sided with a casino even though a player didn't break any definable term but I thought the player had malicious intent.

Any time I take a side against any of your "accredited" casinos or disagree with any of your posts I expect at least a couple of your followers to show up and attack my credibility and since Max and I have never really seemed to agree on anything I don't expect much better from him but I do expect better from you.

My opinions aren't given to score points with you or your casinos. They're given because they're what I truly believe and if you truly believe they have no value because I have some kind of ridiculous agenda or vendetta all you have to do is say so now because there are lots of places where I can give them where they're respected.

The fact that a casino is in your accredited list doesn't automatically make them right and the fact that I don't like a casino doesn't make me automatically wrong so any statements made in regard to either of these are pointless additions to this thread and you should know better than to join in with member bashing to prove a point.

Every member is welcome to their opinion as silly as they may be but when you come around making accusations about me as an excuse for any casino's behaviour it's probably long past time to move on.

I've said my piece and I stand by every statement and if a few of your members don't like it I don't really give a damn.
 
I think it's happened because CWC have decided to adopt "zero tolerance", rather than to look at each case on it's merits, the "fair" approach. Their argument seems to be that they have to show that it's not possible to plead one's case after the fact otherwise it's a gap that fraudsters will also attack.

The underlying problem is their form, it does not support not giving a cell, which is why there are only two options, give your real number, or put a set of digits in that will not get failed as "not a number". The terms "fake" and "generic" both mean it's not the real number, but the difference is that a "fake" is intended to deceive, whereas a "generic" is meant to pad out a field that cannot be left blank when the data itself is N/A for whatever reason. There is no standard as to what should be used as a "generic" in such fields, which results in customers and businesses doing their own thing.

Most players would probably use their landline number as a "generic" in a field that says "cell", or for fields that say "work" or "daytime", they would put their home number, or possibly their private cell number. Casinos must need their heads examined if they think calling their players at their place of work is OK, so I can't understand why they even invented the fields for this right back when the industry started.

Another casino that adopts the "zero tolerance" approach is iNetBet, and they also get regular bashings for refusing to look at the merits of individual cases.

They both expect their customers to act like robots, completely error free, yet robots are banned from signing up.

People don't really like this "zero tolerance" attitude, so demonstrating it in the public arena IS bad for the casinos concerned when there is plenty of choice for the player, and most DO look at individual cases on their merit.

As for affiliates being able to help, this only works when the casino respects said affiliate, and it's not necessarily just down to the amount of traffic being sent their way, but it's quality too.

How about calling or contacting support to ask them how to proceed with any portion of the form which, for whatever reason, cannot be filled out with the requested info by the applicant?

Hypothetical but likely support query follows;

Support: How can I help you today?
Player: I am trying to open a new account at your casino and the signup form asks for a cell phone number but I do not have a cell phone. How should I fill out that field?
Support: Just enter your home phone number and I will note it on your account.. As long as it is an actual number where we can contact you it will be fine.
Player: OK, thank you.


Simples.
 
clever advice bigJohn, like usually...But...
i did not like how everything goes...What will be in future? They start ask DNA test? Something else? Send 99 photos of myself to prove something? Why i should contact live chat before registering? Etc etc etc, generally, i need to read all terms, make some search about new casino, and even after so much time spent, i still need to make sure that i did not make any mistake. Gambling SHOULD be fun, i should be able to start playing as fast, as it possible for casino. This is pretty simple, no? It should entertain, not bring me pain and headache if i made one small mistake. It is pointless imo, and casinos should never punish me if i am not abuser, or scammer.
 
MY crusade is way past Shaky getting paid. My crusade is to prevent this from happening to the next person. I would like to see this form changed. It is way to easy of a trap for someone to fall into. Yes if they have questions they can contact support. However if support doesn't understand the question and something goes wrong then what? Are players expected now to save every chat session they have just in case? Some people here are thinking like seasoned online gamblers. HOWEVER A NEWBIE WOULD NOT KNOW!! Think about the first time you signed up and started playing. Did you know about live chat? Did you know what WR meant. NO that's why forums like CM exist because newbie's fall into the trap of wrong casinos & wrong info. They fall into the trap of playing bonuses they do not understand. Lets solve the problem while we can. Its a simple fix change the wording on the form.

My choice and my opinion is this form needs to be changed. This is bigger then shaky's 300 lost. This is the integrity of a casino.
 
How about calling or contacting support to ask them how to proceed with any portion of the form which, for whatever reason, cannot be filled out with the requested info by the applicant?

Hypothetical but likely support query follows;

Support: How can I help you today?
Player: I am trying to open a new account at your casino and the signup form asks for a cell phone number but I do not have a cell phone. How should I fill out that field?
Support: Just enter your home phone number and I will note it on your account.. As long as it is an actual number where we can contact you it will be fine.
Player: OK, thank you.


Simples.

It seems simple, but so is pre verification. Both would save considerable grief, but casinos say that pre verification doesn't work because one they have a bite, they can't afford to hold the process up in the slightest lest the player lose the urge and abort registration.

I have signed up at so many casinos where on completing registration the deposit form opens automatically pleading for my first deposit "right now". The web designers feel that if players waited for their welcome email (like I do), they will not come back to deposit.

If it became universal knowledge that filling in a "placeholder" instead of the required information would mean that there was a 100% chance of any winnings being confiscated, I expect most players would abort the process upon encountering such a form field, rather than contact CS asking for a "work around". Even for those that do contact CS, there is the problem of whether casinos will honour any "work around" authorised by CS.

This thread has revealed that many players have filled in "fake data" in forms that ask for "cell", and until now, they have not thought that doing so was in any way wrong. Quite a few visitors to this thread now know that this is a serious matter, and most likely they got away with it because the casino didn't seek to call the cell, so probably have no idea it's a dud.

These players now know that they had better fill in a valid number in all such fields.

Despite the common sense approach suggested, we have no evidence that even filling in a land line number for the "cell" field is something that will be accepted by the majority of casinos. We could find a future complaint where filling the "cell" field with a land line number is being used to confiscate winnings.

We have already encountered the odd "student" rule at CWC, and this has nothing to do with validating ID, nor even responsible gambling as they would have us believe (else they would seek to protect ALL low income groups). Their definition of "student" is wider than the accepted definition too, you don't actually have to be studying at a university or college to be classed as a "student", and even when you have graduated, you are STILL a student until you actually start work.

Players living in a single suburb of one Canadian city needn't worry about any of this, as out of the whole continent of North America, they are banned from playing just because they live in this small area.
 
clever advice bigJohn, like usually...But...
i did not like how everything goes...What will be in future? They start ask DNA test? Something else? Send 99 photos of myself to prove something? Why i should contact live chat before registering? Etc etc etc, generally, i need to read all terms, make some search about new casino, and even after so much time spent, i still need to make sure that i did not make any mistake. Gambling SHOULD be fun, i should be able to start playing as fast, as it possible for casino. This is pretty simple, no? It should entertain, not bring me pain and headache if i made one small mistake. It is pointless imo, and casinos should never punish me if i am not abuser, or scammer.

If a new casino asks you for a DNA test and you don't want to do it, don't play there. Same thing with any of the sign up info they want you to provide.

I think the difference is, as Bryan pointed out earlier in the thread, if you make a mistake on the form you will most likely be ok, but if you deliberately give false information you are, in effect, a scammer of sorts.

Here's an example, if the police pull over James Smith because he failed to use his turn signal while changing lanes (a clear traffic violation) and during the stop the officer asks him what his name is and he says James Smith and everything else checks out there's a good chance he will let the driver off with a warning. If the driver had answered that his name is Boris Yeltsin the officer may not be so generous because the driver did not 'play ball' with him.

I am more than certain that if the OP followed the path I outlined earlier he would have been paid as would anybody who plays at any of the Accredited Casinos here and does not fudge any info that the casino asks for.

Mistakes happen, if your actual phone number is 907-235-6758 and you enter 907-235-6755 that could be a mistake but if you enter 907-235-1234 that is not a mistake that is a deliberate fudging.
 
How about calling or contacting support to ask them how to proceed with any portion of the form which, for whatever reason, cannot be filled out with the requested info by the applicant?

Hypothetical but likely support query follows;

Support: How can I help you today?
Player: I am trying to open a new account at your casino and the signup form asks for a cell phone number but I do not have a cell phone. How should I fill out that field?
Support: Just enter your home phone number and I will note it on your account.. As long as it is an actual number where we can contact you it will be fine.
Player: OK, thank you.


Simples.

One problem with this is that if you're using the download casino you don't have access to live chat until you've actually signed in. I'd been playing for years before I realized that most casinos have a live chat facility on their websites too, if I ever had trouble signing in I was sending emails. Mind you maybe I'm just slow. :o

I'm not saying that it applies in the case of the OP, but for a new player who maybe doesn't know any better it might not seem that intuitive. Maybe if they had a link to live chat on the signup screen it would be helpful...?
 
One problem with this is that if you're using the download casino you don't have access to live chat until you've actually signed in. I'd been playing for years before I realized that most casinos have a live chat facility on their websites too, if I ever had trouble signing in I was sending emails. Mind you maybe I'm just slow. :o

I'm not saying that it applies in the case of the OP, but for a new player who maybe doesn't know any better it might not seem that intuitive. Maybe if they had a link to live chat on the signup screen it would be helpful...?

That assessment is fair enough, but as far as I know all the casinos on the Accredited List (except one:rolleyes:) have support phone numbers on their respective web pages and I would think they would be willing to assist.

All I'm saying is make a little effort to comply with them and I believe Bryan and Company will go to bat for you if you have a problem later on.

Edited to add;

I found their webpage and there it is, right on the top right corner.
high.webp
 
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MY crusade is way past Shaky getting paid. My crusade is to prevent this from happening to the next person. I would like to see this form changed. It is way to easy of a trap for someone to fall into. Yes if they have questions they can contact support. However if support doesn't understand the question and something goes wrong then what? Are players expected now to save every chat session they have just in case? Some people here are thinking like seasoned online gamblers. HOWEVER A NEWBIE WOULD NOT KNOW!! Think about the first time you signed up and started playing. Did you know about live chat? Did you know what WR meant. NO that's why forums like CM exist because newbie's fall into the trap of wrong casinos & wrong info. They fall into the trap of playing bonuses they do not understand. Lets solve the problem while we can. Its a simple fix change the wording on the form.

My choice and my opinion is this form needs to be changed. This is bigger then shaky's 300 lost. This is the integrity of a casino.

A suggestion might be for the casinos to simply ask for "Phone # where we can reach you"________.

That is clear and to the point, and if a false number is put in, it is definitely a fraud. As long as you, the signee can be reached at that number, cell, land, international or whatever else may be out there it would be legit.

MaryJean
 
It seems simple, but so is pre verification. Both would save considerable grief, but casinos say that pre verification doesn't work because one they have a bite, they can't afford to hold the process up in the slightest lest the player lose the urge and abort registration.

I have signed up at so many casinos where on completing registration the deposit form opens automatically pleading for my first deposit "right now". The web designers feel that if players waited for their welcome email (like I do), they will not come back to deposit.

If it became universal knowledge that filling in a "placeholder" instead of the required information would mean that there was a 100% chance of any winnings being confiscated, I expect most players would abort the process upon encountering such a form field, rather than contact CS asking for a "work around". Even for those that do contact CS, there is the problem of whether casinos will honour any "work around" authorised by CS.

This thread has revealed that many players have filled in "fake data" in forms that ask for "cell", and until now, they have not thought that doing so was in any way wrong. Quite a few visitors to this thread now know that this is a serious matter, and most likely they got away with it because the casino didn't seek to call the cell, so probably have no idea it's a dud.

These players now know that they had better fill in a valid number in all such fields.

Despite the common sense approach suggested, we have no evidence that even filling in a land line number for the "cell" field is something that will be accepted by the majority of casinos. We could find a future complaint where filling the "cell" field with a land line number is being used to confiscate winnings.

We have already encountered the odd "student" rule at CWC, and this has nothing to do with validating ID, nor even responsible gambling as they would have us believe (else they would seek to protect ALL low income groups). Their definition of "student" is wider than the accepted definition too, you don't actually have to be studying at a university or college to be classed as a "student", and even when you have graduated, you are STILL a student until you actually start work.

Players living in a single suburb of one Canadian city needn't worry about any of this, as out of the whole continent of North America, they are banned from playing just because they live in this small area.

As has been explained over and over, the FACT is that pre-verification is unworkable.

The FACTS are that:

1. At present, there is no reliable automatic process to verify players. Hence, the checks have to be done manually.

2. Manual checks take time especially where any doubt exists.

3. It can take up to 48 hrs for a finance team to review and approve documents, as there is a queue of withdrawal requests.


Currently, there would be a relatively small number (although probably still large taken in isolation) of players in the queue to be verified, because only those with first time withdrawal requests need processing. In other words, they are staggered and come through in a fairly predictable and manageable quantity.

Under your "simple solution", an operator will be immediately swamped with thousands of verifications all at once.....perhaps even tens of thousands if the casino is brand new. So, the inevitable result is a ridiculous wait for players between signup and account activation......and it's extremely likely that many players would just say "stuff it" and go play somewhere that lets them play right away.

Now we have an even bigger problem. The operators know that if they suddenly announced that all players need to send docs immediately before they can play again, or not allow new players to play for what could be a week or more due to the huge volume, players will just go elsewhere.......SO, no operator is going to implement it unless ALL their competitors do.....which is NEVER going to happen. So they all do, or none of them do.

Running checks at cashout time is the only WORKABLE method of verifying players.

At the end of the day, if you don't follow the rules then it's tough cookies. If I can enter my details correctly as I AGREED I would by accepting the terms, then so can everyone else. Why should one player be bound by the rules and not another?

I don't buy the "CWC are being unfair by not paying" argument. In fact, it would be UNFAIR if they did. IMO "fair" means everyone gets treated equally. Paying one player just because they happen to be a CM member and manage to drum up some misplaced pitchforking is the complete opposite of "fair" in my book.

Shaky didn't "lose" $300 either. It was never his to begin with, as his account was never valid under the terms.

The part I've found interesting is that I don't recall other complaints here at CM about players having winnings denied because they were "confused" about the signup form. The only conclusion that I can arrive at is that the form isn't an issue for anyone else, or there are heaps of players like shaky that just just say "oh well" and skip off into the sunset.

Bottom line is that the ONLY issue here is the entering of deliberately false information into a sign up form. The reason for doing so is irrelevant. If CWC accepted an excuse like shaky's each time a fraudster (not saying shaky is BTW) tries to pull one over them to take advantage of a free chip, then they would opening themselves up to massive risk.

IMO putting in a BS phone number is no different to putting in a BS address or DOB.....and the consequences should be equal.
 
IMO putting in a BS phone number is no different to putting in a BS address or DOB.....and the consequences should be equal.

I agree with most of your post apart from this last line.

There is a VERY big difference in putting in a BS phone number compared to bs address and or DOB. I normally agree a lot and find your posts great but this last line I am very surprised about.

I can inform that I used to put my "old" mobile number( which is not in use anymore) into casinos I signed up at. But since I started adding my new number I ONLY get BS from most of them like text messages constant even from likes like LeoVegas, Thrills and few others. That is BS in my opinion. Only way to opt out is to send msg back which cost money. I dont top up my phone with cash. I top up with a Cash Addon £15 with Three mobile. So I can not reply back to stop as I have unlimited texts/internet data and inclusives minutes. Yeah I will have to email their support to put stop on this so my own fault it has not stopped yet.

But still a phone number (mobile number) is in NO way a proof of identity or physical address. So how can you state it is just as much BS as faking DOB and Address?? I would like you to explain that to me. Because I will not give my number away anymore to any casino and will use my old number again. Terms to hell with them. Any casinos using these tactics to not pay players is a joke IMHO.

A landline on other hand yes that proofs your identity and address so I understand and fine with that if thats what you mean (but still should not be a term to provide that to be paid or be allowed to play).

Thing is a mobile number can be achieved and faked as anyone would want. Obtain a top up sim card or free sim whatever. It could also be you took over someone elses phone contract or bought a mobile with top up sim.

Bottom Line is your Address, DOB and personal info is what matters. And confirming identity with documents. A mobile number?? no way.


Also just bit more I can only laugh about using facebook here as example:

Why do I need to verify my identity by providing my phone number?

We want to make sure that this is really you and that you’re connecting to Facebook with just one account.

To verify your identity, you'll need to log into Facebook and follow the on-site instructions to add your mobile number. As soon as we verify who you are, you can use Facebook again. We won’t contact you by phone without your permission and you can choose who your number is shared with on your profile.


Okay I guess that is why Facebook is floating with fake profiles and I read about everywhere how to get several fake profiles also how to pass phone check? I see marketing spammers or other people showing off how easily they have over 300 profiles. Is this how good phone verification works?? How in the world can that proof identity?
 
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Standards for Accredited Casinos

Operational Standards

Must not confiscate winnings for vague & unclear reasons, such as "irregular playing patterns" or "bonus abuse", without specific T&C violations.

Casinomeister said:
It's a poorly written term (as I have mentioned), and the casino has stated that they will rewrite this.

https://www.casinomeister.com/forum...-proof-of-full-time-employment.40969/?t=40969

Ok, lets keep talking about how rules are rules. If you accept terms you must abide by them. Consideration and exceptions should not be offered.

Now that we're all in agreement lets ask why Club World agreed to the terms for accreditation then agreed that a term they used was too vague and that it needed to be changed but still used it to confiscate winnings.

"We'll change the term but we're still keeping the money."

Seems a little hypocritical for a casino to refuse to make exceptions for a player but happily make one for themselves.

Now everyone tell me how "rules are rules" again.
 
Ok, lets keep talking about how rules are rules. If you accept terms you must abide by them. Consideration and exceptions should not be offered.

Now that we're all in agreement lets ask why Club World agreed to the terms for accreditation then agreed that a term they used was too vague and that it needed to be changed but still used it to confiscate winnings.

"We'll change the term but we're still keeping the money."

Seems a little hypocritical for a casino to refuse to make exceptions for a player but happily make one for themselves.

Now everyone tell me how "rules are rules" again.

Thank you for the email. We received all documents, to approve them we
also need proof of full time employment. :D
 
I agree with most of your post apart from this last line.

There is a VERY big difference in putting in a BS phone number compared to bs address and or DOB. I normally agree a lot and find your posts great but this last line I am very surprised about.

I can inform that I used to put my "old" mobile number( which is not in use anymore) into casinos I signed up at. But since I started adding my new number I ONLY get BS from most of them like text messages constant even from likes like LeoVegas, Thrills and few others. That is BS in my opinion. Only way to opt out is to send msg back which cost money. I dont top up my phone with cash. I top up with a Cash Addon £15 with Three mobile. So I can not reply back to stop as I have unlimited texts/internet data and inclusives minutes. Yeah I will have to email their support to put stop on this so my own fault it has not stopped yet.

But still a phone number (mobile number) is in NO way a proof of identity or physical address. So how can you state it is just as much BS as faking DOB and Address?? I would like you to explain that to me. Because I will not give my number away anymore to any casino and will use my old number again. Terms to hell with them. Any casinos using these tactics to not pay players is a joke IMHO.

A landline on other hand yes that proofs your identity and address so I understand and fine with that if thats what you mean (but still should not be a term to provide that to be paid or be allowed to play).

Thing is a mobile number can be achieved and faked as anyone would want. Obtain a top up sim card or free sim whatever. It could also be you took over someone elses phone contract or bought a mobile with top up sim.

Bottom Line is your Address, DOB and personal info is what matters. And confirming identity with documents. A mobile number?? no way.


Also just bit more I can only laugh about using facebook here as example:

Why do I need to verify my identity by providing my phone number?

We want to make sure that this is really you and that you’re connecting to Facebook with just one account.

To verify your identity, you'll need to log into Facebook and follow the on-site instructions to add your mobile number. As soon as we verify who you are, you can use Facebook again. We won’t contact you by phone without your permission and you can choose who your number is shared with on your profile.


Okay I guess that is why Facebook is floating with fake profiles and I read about everywhere how to get several fake profiles also how to pass phone check? I see marketing spammers or other people showing off how easily they have over 300 profiles. Is this how good phone verification works?? How in the world can that proof identity?

I see your point and it makes sense......except that, in this case, it isn't the issue.

The issue at hand is the player deliberately provided false information on the signup form, and hence invalidated their subsequent play. Nowhere in the terms is any weighting given to one piece of data over another.

What you're talking about is a different argument I.e. whether a phone number should be "as important"...and as I said I can see the case for that. It doesn't change the fact that in this case the terms were explicit.

Fair enough about Facebook, but remember we are talking about a casino here which has a large financial risk element that needs to be protected and they have the right to demand that all information provided is correct to protect their business. FB don't give a toss, in fact the more the merrier for them.

I would have thought it was common sense to provide everything asked of you when entering ANY kind of financial relationship, which is exactly what joining a casino amounts to.....if they ask something that you don't have, or don't want to provide, then either walk away or contact them. As Bigjohn said....Simple.

I would also think that giving a phone number like 12345678 or 987654321 etc is asking for further investigation and red flagging.

Remember....education is what you get when you read the terms, experience is what you get when you don't.
 
Bottom line is that the ONLY issue here is the entering of deliberately false information into a sign up form. The reason for doing so is irrelevant. If CWC accepted an excuse like shaky's each time a fraudster (not saying shaky is BTW) tries to pull one over them to take advantage of a free chip, then they would opening themselves up to massive risk.

IMO putting in a BS phone number is no different to putting in a BS address or DOB.....and the consequences should be equal.

Seems to me it's a matter of common sense vs logic. Common sense to many experienced players here suggests that the input of any alternative contact number in the "cell phone field" of the sign-up form is acceptable. And to most casinos that’s alright. On the other hand players with a more logical point of view might look to bypass this area for many reasons (including the only cell phone they have is a work cell phone). It's not asking me for an alternative number. So logically the only action left to complete the form (besides contacting support) is to input of a bogus number. Which is the case with shaky. I have to agree 100% with cpdnd31. This sign-up form needs to be modified with perhaps a drop down menu indicating all phone types. I feel that shaky was a victim of the sign-up process and got the raw end. Several others here admitted they have falsified the “cell phone field” and got away with it. Whether it be the casino or RTG the form needs to be updated with more phone options and standardized.
 
Seems to me it's a matter of common sense vs logic. Common sense to many experienced players here suggests that the input of any alternative contact number in the "cell phone field" of the sign-up form is acceptable. And to most casinos that’s alright. On the other hand players with a more logical point of view might look to bypass this area for many reasons (including the only cell phone they have is a work cell phone). It's not asking me for an alternative number. So logically the only action left to complete the form (besides contacting support) is to input of a bogus number. Which is the case with shaky. I have to agree 100% with cpdnd31. This sign-up form needs to be modified with perhaps a drop down menu indicating all phone types. I feel that shaky was a victim of the sign-up process and got the raw end. Several others here admitted they have falsified the “cell phone field” and got away with it. Whether it be the casino or RTG the form needs to be updated with more phone options and standardized.

This is the problem. Experienced players have often put in a fake cell number and until now, this has never been something that has caused an issue.

As for the type of fake in this case, it is an OBVIOUS fake, it screams "I don't want to give out my cell", rather than "you won't know this is fake unless you call it".

When players DO put their genuine cell number in, the casino misuses it.

But since I started adding my new number I ONLY get BS from most of them like text messages constant even from likes like LeoVegas, Thrills and few others.

It's hardly a surprise therefore that many players switched to giving out a fake cell number, even a fake land line in some cases. It is CASINOS who routinely break the rules over how they are supposed to keep our data secure and not misuse it that has created this reluctance among players to give out phone numbers, especially work ones.

Where is the enforcement against casinos that misuse the players' phone numbers for purposes other than verification?

Now, any player who has read this thread will know that giving a false cell is going to lead to confiscation, even if they correct the data later on. Given the zero tolerance, they are also going to be reluctant to insert a land line number instead, just in case this ISN'T OK after all. These will be the players that play elsewhere.

Those who decide to contact CS before proceeding may also go elsewhere if they don't get a reply quickly. In practice, their computer is occupied by a half finished registration form, so it might not be such an easy thing to do unless there is a link to live chat from the form, rather than having to navigate back to the home page, closing the form in the process.

As with the problems of pre verification, making players contact CS during the filling in of the registration form is likely to lose them players. Many players have already said that they put in a false cell rather than contact CS as it means they can register in one pass. Casinos have until now let this go, and so players have become accustomed to putting in fake phone numbers.

The contact number clearly shown on the home page is ONLY for American customers, others have to dig a little deeper.
 
I still feel like he was verified so why not paid? It would be so much better to verify the account first, accept the deposit second, this would cut out some of the problems right there. I know of at least one casino that does that. Casinos can make a mistake it is possible, but us players cannot. It seems to not verify the account before play of a no deposit or deposit is a set up for trouble(for the player of course). I myself have run into having to verify my account multiple times even though i try to do so before i deposit and play. Something needs to be done (IMO).
 
I don't even like giving my email address but I know I have no choice. I can open my email any time of day or night and receive a half dozen casino ads. If I owned a cell phone, the last thing I would want is to have it ringing all day because I "won" a 100% deposit bonus up to a thousand dollars.

If online casinos would put a stop to these aggressive advertising strategies maybe people would be more inclined to share their information. I get emails advertising casinos I've never even heard of so obviously someone is giving out my email address and it's not me.

I don't even understand why casinos are giving out my email address. It's only being used to advertise the competition. Most of the emails I get are from casinos I don't even have accounts at. Bodog sends me one ad a week at the most. I don't think 32Red even emails me. I know 3Dice never emails me. But I just got an email from "King casino" which I've never even heard of from "promotions@campaigningnew"

This email address has been used for personal emails, to open some accounts totally unrelated to gambling and to open casino accounts. Now which one of those three candidates is most likely to have handed my email address to "painintheass@campaigningnew" so they can spam me with casino ads?

And then casinos have the nerve to say my cell phone number is mandatory to sign up? If I provide my full name and home address, I'm obviously going to have to provide some ID with that name and that home address on it. And if there's something suspicious about my ID and you really need "additional levels of security" ask for it. But if I'm signing up a new account I don't trust you any more than I trust any other website on the internet so don't ask me to open a gateway for these aggressive advertisers to reach me even when I'm not at home.

I'm not even going to dignify the "work number" request with a response. People have your work number for emergencies. There's no reason in hell any casino could ever need to reach me at work unless one of the support team is my aunt and she's just been hit by a bus.

I was sitting in an office filling out a loan application a few years ago and the form had a spot on it for my work number. I said to the loan officer "I'm putting in my work number but for me to answer it I have to shut down a machine the size of a small parking lot so if you dial it someone better be dead."

And my cell phone wasn't mandatory.
 
I don't even like giving my email address but I know I have no choice. I can open my email any time of day or night and receive a half dozen casino ads. If I owned a cell phone, the last thing I would want is to have it ringing all day because I "won" a 100% deposit bonus up to a thousand dollars.

If online casinos would put a stop to these aggressive advertising strategies maybe people would be more inclined to share their information. I get emails advertising casinos I've never even heard of so obviously someone is giving out my email address and it's not me.

I don't even understand why casinos are giving out my email address. It's only being used to advertise the competition. Most of the emails I get are from casinos I don't even have accounts at. Bodog sends me one ad a week at the most. I don't think 32Red even emails me. I know 3Dice never emails me. But I just got an email from "King casino" which I've never even heard of from "promotions@campaigningnew"

This email address has been used for personal emails, to open some accounts totally unrelated to gambling and to open casino accounts. Now which one of those three candidates is most likely to have handed my email address to "painintheass@campaigningnew" so they can spam me with casino ads?

And then casinos have the nerve to say my cell phone number is mandatory to sign up? If I provide my full name and home address, I'm obviously going to have to provide some ID with that name and that home address on it. And if there's something suspicious about my ID and you really need "additional levels of security" ask for it. But if I'm signing up a new account I don't trust you any more than I trust any other website on the internet so don't ask me to open a gateway for these aggressive advertisers to reach me even when I'm not at home.

I'm not even going to dignify the "work number" request with a response. People have your work number for emergencies. There's no reason in hell any casino could ever need to reach me at work unless one of the support team is my aunt and she's just been hit by a bus.

I was sitting in an office filling out a loan application a few years ago and the form had a spot on it for my work number. I said to the loan officer "I'm putting in my work number but for me to answer it I have to shut down a machine the size of a small parking lot so if you dial it someone better be dead."

And my cell phone wasn't mandatory.

Yeah great Casinos like Guts, BetAt, 32Red, MrGreen, VeraJohn etc. does not need to email or send text every at least 2nd or 3rd day. They know most of their players will return and make deposits because they are great. Only rarely get emails from these guys but when I do it is normally good news or a nice promotion which makes me wanna deposit.

Not like the crap other casino pull off..... :mad:
 
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