Player Beware Gamdom - The Tale of my Missing Balance

[slaman29]

Interesting case. Most strange is they allow 2 sessions (yours and the guy who logged in from estonia). Let's see what the PAB will throw out.

 

[Guntis]

Interesting case. Most strange is they allow 2 sessions (yours and the guy who logged in from estonia). Let's see what the PAB will throw out.

I did play many times like this. I could log into one of the crypto casinos i play at from my laptop using a Finnish location and at the same time an Irish one from my phone. I mean i could still be logged in on my laptop and go outside for a fag in the garden and keep playing on the phone from a different IP. Both sessions were still active.

 

[Edward_turner]

I suspect an employee or hacker logged into my account and stole my entire balance. Also find this really weird because someone else claimed this in another thread and I found it completely unbelievable lol

I posted a joke in chat and said "down to my last box of kraft dinner. Help"

The moderator banned my chat. I went to live chat and said hey why did I get banned in chat for nothing I dont appreciate that. Im not going to play here and just cashout if thats how you treat people.

Not long after saying that, the money was taken out of my account and sent to two crypto addresses.


I was mid game playing east coast vs west coast.

Suddenly my balance dropped from $1700 to $29. Then i could see LTC removed and USDT added and then $29 being added to another crypto balance and then moved.

Money was removed completely. All accounts zero then $29 would appear. Then everything zero. Then $210 would appear. Then zero. This went on for a few minutes. Money was being added and removed, added and removed. This is someone in the website control panel and not what a hacker would or could do?

So it looks to me like an employee did this and if they didnt, then Gamdom.com is 100% prone to hackers getting inside their system and cashing out their player balances.

No emails of breach. I was not logged out. I did not get an email for password recovery or anything like that at all.

I was not hacked. My password is impossible to hack. It was over 10 letters, numbers and special symbols not used anywhere else online. It is a password made specifically for this casino as I use different passwords for every casino and have them written in a book.

To guess my password would be in the trillions to one.

I ran a deep scan on my computer. No issues at all. No teamviewers, no trojans, not a single thing as I suspected.

I only play here a couple times a year so for a hacker to randomly know at this very moment I was playing and to log in and steal my money is absolutely unheard of.

I do not click links.



I went to live chat asking what is going on and they said oh it looks like 2 withdraws on your account and quickly linked me to them. Like they had it prepared for me.

I fully believe a gamdom employee just empted my balance.

So I am warning the gaming community to instantly stop playing there as your money and balance is not secure.

This does sound extremely suspicious, especially given your strong password habits and lack of compromise on your device. If what you describe is accurate, it raises serious concerns about the platform’s security and integrity. I hope you’re able to escalate this with Gamdom support and, if possible, gather all evidence and report it to relevant authorities.

 

[maxd]

FWIW Gamdom has stonewalled on the PAB and is blubbering BS to obfuscate their refusal to cooperate:
“ … As per data protection regulations, we are unable to share any information regarding the player’s account with third parties.

If the player wishes to pursue this matter further, we kindly ask that any legal concerns be submitted in writing through formal legal representation. Any legal inquiries will only be reviewed upon receipt of a formal letter addressed to our compliance team."

There are no such data protection regulations in Curaçao which is the applicable licensing jurisdiction, and common practice is that if the complainant submits their request for an arbitrator in writing then there should be no impediment to proceeding. We offered to have the OP do that and they simply ignored it, twice. What they’re really saying is “we don’t want to” and are trying to hide behind flowery language.

So the PAB is DOA I’m afraid.

- Max

 

[SYPlayer95]

FWIW Gamdom has stonewalled on the PAB and is blubbering BS to obfuscate their refusal to cooperate:
“ … As per data protection regulations, we are unable to share any information regarding the player’s account with third parties.

If the player wishes to pursue this matter further, we kindly ask that any legal concerns be submitted in writing through formal legal representation. Any legal inquiries will only be reviewed upon receipt of a formal letter addressed to our compliance team."

There are no such data protection regulations in Curaçao which is the applicable licensing jurisdiction, and common practice is that if the complainant submits their request for an arbitrator in writing then there should be no impediment to proceeding. We offered to have the OP do that and they simply ignored it, twice. What they’re really saying is “we don’t want to” and are trying to hide behind flowery language.

So the PAB is DOA I’m afraid.

- Max

To be honest, i expected this response.

I just hope everyone votes with their feet. Do not play here. Your money is not safe!

 

[maxd]

To be honest, i expected this response. ...

Yeah, me too, but given the situation we had to try.

 

[lockinlove]

I thiink this is a pretty clear message to the entire gambling community. Avoid this casino iike the plague.

 

[lockinlove]

Gamdom refuses to supply me with IP addresses, log in times or anything.

They have stated it is against their policy to provide players with activity on their account.

This is wild behavior. I cannot believe a casino is shooting themselves in the foot like this over $1700.

I am creating threads and social media posts all over. The one on reddit already has 700 viewes in 45 minutes.

They are going to lose 1000x what they stole from me in lost deposits and players.

Sure is confusing behavior when casinos dig their heels in and cause themselves irrepairable damage

 

[spindoctor99]

Gamdom refuses to supply me with IP addresses, log in times or anything.

They have stated it is against their policy to provide players with activity on their account.

This is wild behavior. I cannot believe a casino is shooting themselves in the foot like this over $1700.

I am creating threads and social media posts all over. The one on reddit already has 700 viewes in 45 minutes.

They are going to lose 1000x what they stole from me in lost deposits and players.

Sure is confusing behavior when casinos dig their heels in and cause themselves irrepairable damage

How can they not supply information pertaining to your account. That makes zero sense.
I know crypto casino's are the in thing now but fuck me this is complete garbage. They could have resolved this quietly and amicably but instead are behaving like absolute morons.

 

[dunover]

Rogue Pit candidate behaviour indeed. Just demonstrates these sort of sites are okay....until they aren't.

This is why, as well as financial reasons, they buy confetti licences. No structures in place and they can be both judge and jury to themselves.

It wouldn't surprise me if they know exactly what happened and who was responsible, and may even have binned them. But to admit it is simply too risky for them. So the mini-list of bollocks is enacted and the obfuscation begins.

 

[Eliot85]

Such a disgusting behavior. But honestly, I’m not even surprised. Most of these kinds of casinos are shady and act in a criminal w

 

[YouTubeSlots]

How gamdoms reputation has sunk so fast, Good on you creating multiple posts over socials about it,

i would of done the same.

They will lose so much money like you say, just purely from the bad press it will generate for there brand.

Even if they had returned the money to you the damage was already done, in regards to there safety, reliability, and reputation as a online casino.

 

[toslotornot]

I was considering of signing up with them but now that I have read all this I won't be

 

[lockinlove]

How can they not supply information pertaining to your account. That makes zero sense.
I know crypto casino's are the in thing now but fuck me this is complete garbage. They could have resolved this quietly and amicably but instead are behaving like absolute morons.

I think its honestly out of spite. Whoever did this was clearly pissed off at how I spoke to live chat. i didnt swear or call them names but I did say the moderator should be fired for treating players like crap. For insulting me and as a result players leave.

So once they posted this to the moderator team (like they said they were going to) I feel pretty confident that guy was pissed I was calling for his job. So he stole my money and the casino is backing him.


I will never play in another crypto casino in my life. Gamdom was known as one of the big ones. Tonnes of big players and streamers go there. If it can happen there, it can happen anywhere.

We all know $1700 is pennies to them so they are doing this purely out of spite. They may feel if they reimburse me, they admit fault. It never had to be about that. I would have been fine with returning my money and they claim "as a show of good faith we are willing to pay you out of our pockets". Thats acceptable deniability.

But nope. Instead they went the other route.

The thread on reddit has 3000 views so far. This one over 1000. Im posting it on trust pilot, casino guru, LCB..all forums and social media websites.

I might even purchase a website and post it there. So anytime people search gamdom, this will be shown.

I am that pissed. And I dont want this to happen to someone else.

That could have EASILY been $20,000+. I do bonus buys and play HV slots. Ive had some big balances in casinos before. Hell I just had $14,000 on another casino that I won. So I guess in a sense I am somewhat lucky its $1700

 

[Webzcas]

They have stated it is against their policy to provide players with activity on their account.

This is a potential pitfall of playing at casinos that operate in jurisdictions that have little to no regulation.

The fact that they will not provide you the account holder with the full and complete activity on your account raises major alarm bells.

 

[SYPlayer95]

This is a potential pitfall of playing at casinos that operate in jurisdictions that have little to no regulation.

The fact that they will not provide you the account holder with the full and complete activity on your account raises major alarm bells.

Same as the man from Del Monte. They wouldn't supply me by accounts information either!

 

[slaman29]

I did play many times like this. I could log into one of the crypto casinos i play at from my laptop using a Finnish location and at the same time an Irish one from my phone. I mean i could still be logged in on my laptop and go outside for a fag in the garden and keep playing on the phone from a different IP. Both sessions were still active.

Definitely must be old software, or allowable on some pages (for vpn users)... without being able to do anything. But still mystery hmm for this case.

 

[maxd]

Gamdom refuses to supply me with IP addresses, log in times or anything.

They have stated it is against their policy to provide players with activity on their account. ...

FTR there is absolutely no excuse for that, full stop. A user’s data is generally considered to be their right and any respectable casino provides it without delay. To do otherwise is both an immediate cause for suspicion and automatically puts the operator in the “untrustworthy and/or amateurish” category.

In my experience there are two possible reasons they’ve done this:

• they are culpable and they know it so showing the logs would be self-incriminating.
• they are putting up the barricades in expectation of full-on blow-back because of this. Even then it’s a boneheaded move that puts fire in the belly of anyone even passingly familiar with the OP’s case.

The end result is the same though: someone fails Crisis Management 101 and the bushfire that this issue has become — rightly so — rages on.

- Max

 

[ChopleyIOM]

Crime currency used for crime shocker.

 

[Guntis]

Definitely must be old software, or allowable on some pages (for vpn users)... without being able to do anything. But still mystery hmm for this case.

I have no idea about the age of their software. It's the site that starts with BC i was talking about. Viewing from their point of view, why should they care? You have Google and Telegram signup options plus Google 2FA for your phone if extra security is needed. It's as safe as it can be unless someone has your phone and other details. From their perspective, the more hurdles they put up, the fewer players they get.

 

[teckiwi]

That's wild, never had issues on gamdom myself but only ever played with 100-200 for the most part. Will follow closely.

 

[lockinlove]

FTR there is absolutely no excuse for that, full stop. A user’s data is generally considered to be their right and any respectable casino provides it without delay. To do otherwise is both an immediate cause for suspicion and automatically puts the operator in the “untrustworthy and/or amateurish” category.

In my experience there are two possible reasons they’ve done this:

• they are culpable and they know it so showing the logs would be self-incriminating.
• they are putting up the barricades in expectation of full-on blow-back because of this. Even then it’s a boneheaded move that puts fire in the belly of anyone even passingly familiar with the OP’s case.

The end result is the same though: someone fails Crisis Management 101 and the bushfire that this issue has become — rightly so — rages on.

- Max

They truly do not care.

You should see the emails they sent after it happened. Acting like its not a big deal at all.

It was basically "we are sorry you went through this situation. Please let us know when you are ready to change your password. Once done, we will open the account and you can enjoy our casino again. No refunds will be given.".

I have about 3 emails like this where they kept pushing me to come back. They kept pushing it off and were only concerned about me reopening my account.

Are they serious? Im an idiot? I just got robbed and im going to come back deposit and play like nothing happened?

 

[lockinlove]

This is a potential pitfall of playing at casinos that operate in jurisdictions that have little to no regulation.

The fact that they will not provide you the account holder with the full and complete activity on your account raises major alarm bells.

The only reason why I did is because it has good ratings and reviews. Its a pretty big casino too.

In the end it doesnt matter. You piss someone off, all morals go out the window.

Anyone who plays here should realize one thing. They can steal your money at any moment and then do absolutely nothing about it. There is no player protection. If/when they steal your money. Its gone.

They just stole $1750 from me. Wont provide me any info, wont respond to emails and told me the money is gone and they will do nothing about it.

Ive played here for 2 years. Cashouts are pretty close to instant. But that doesnt matter when at any given time an employee can steal from you and then tell you too bad.

The people who work here seem to be scammers from Estonia or Nigerian princes.

 

[Lemon]

Everyone should be getting their money out of this shit-tip of a casino. Spread the word far and wide

 

[Webzcas]

So the mini-list of bollocks is enacted and the obfuscation begins.

Yes, certainly sounds that way unfortunately. Also added to the fact they have given Max the 'Talk to the hand' treatment.

Very very short sighted on their part...

 

[lockinlove]

Yes, certainly sounds that way unfortunately. Also added to the fact they have given Max the 'Talk to the hand' treatment.

Very very short sighted on their part...

They stopped responding to emails. Refuse to provide me any proof of their bs claims or anything.

I filed a complaint here, no go. Casinoguru and askgamblers. They refuse to partake. Askgamblers advised me to go to their license holder. Pretty sure its a worthless license.



I have been ignored for 2-3 days now. No answers to question, no responses, Nothing at all.

They just stole my money, told me too bad, ignore emails, ignore ADR's etc. And thats it.

So be aware. If you play here you are playing in a casino who uses discretion on who to rip off and who not. If you say the wrong thing or do the wrong thing, your funds are at risk and you have zero recourse at all.

 

[L&L-Jan]

They stopped responding to emails. Refuse to provide me any proof of their bs claims or anything.

I filed a complaint here, no go. Casinoguru and askgamblers. They refuse to partake. Askgamblers advised me to go to their license holder. Pretty sure its a worthless license.



I have been ignored for 2-3 days now. No answers to question, no responses, Nothing at all.

They just stole my money, told me too bad, ignore emails, ignore ADR's etc. And thats it.

So be aware. If you play here you are playing in a casino who uses discretion on who to rip off and who not. If you say the wrong thing or do the wrong thing, your funds are at risk and you have zero recourse at all.

You got linkedin dear? with peeps from the industry?

yesterday i put a post out about non payments from a crypto casino. The post seems I was affected but in all truth its one of our players who have been with us since 2015 and who I respect and therefore try to help.

Today all decisions were reversed and payments continues.

Seems I am an influencer in this industry I can do the same for you?

 

[lockinlove]

You got linkedin dear? with peeps from the industry?

yesterday i put a post out about non payments from a crypto casino. The post seems I was affected but in all truth its one of our players who have been with us since 2015 and who I respect and therefore try to help.

Today all decisions were reversed and payments continues.

Seems I am an influencer in this industry I can do the same for you?

Hey Jan, I dont have linkedin. Should I make one then?

Id love if you can try and help me out. Let me know what you need from me.

Thank you very much!

 

[spindoctor99]

With all the regulatory shit that our governments have done it has pushed us towards crypto casino's as there is literally nothing left. Us in Australia have zero options so we just get sloppy seconds. I stopped playing at casino's for around five years, and have only been on crypto in the last 12 months. I have no idea why I came back as the experience has been fucken awful.

Every time I play on them I seem to get slapped harder than the beating that Will Smith handed out to Chris Rock. Crypto casino's have ruined online gambling. Period. Sure withdrawals are instant but that is the only perk.

Five years ago there were very few online streamers. Look how many there are now. Where did all these multi millionaires come from. I find it peculiar they all use crypto casino's.

The only streamer who I think is 100% genuine is Hypalinx.

Does Gamdon have a X or Insta page. I dont mind hopping on their pages and call them a few nice words.

 

[lockinlove]

Yes they do have an x account

You do not have permission to view link Log in or register now.

They are basically a scam casino, They dont respond to any emails or proof request. They have straight up said we are sorry your balance is gone and we arent obligated to provide you any evidence on what happened.



Thats the last thing I heard and that was a week ago. Ive sent a few requests since and nothing. No replies to anything at all.

People would be absolutely crazy to play there after this. They can 100% remove your balance, refuse to help or answer questions and that's it. Nothing else.

They wont work with any forums or ADRs. Ive filed 3 complaints and all 3 have gotten back to me and said Gamdon has told them they will not co-operate with any of them. A couple of the places I sent the complaints told me the only thing I have left is to call cyber crime and file a complaint. As they are overseas and have a clip joint license.

So there is nothing anyone can do if they run into a problem with these jerks

This could have been much much worse. This could have been $100,000+ and not just $1700.

Cheap lesson learned. No matter how many people said they have had a decent experience and cashed out thousands here...you, your details and account are at risk with absolutely no recourse.

I will create a Linkedin account this week and see if Jan's post will help

 

[dunover]

A salutory tale to those who think crypto casinos offering high RTP and quick cashouts, autoplay and bonus buys at the price of cheap or non-existent licences are the shining future of online gambling.

The contrast is apparent between operating within strict guidelines or making their own up.

 

[riva]

Your experience at Gamdom sounds familiar to me, VERY familiar.

I created an account at Gamdom in November 2024. Made a few small deposits, and on one of those deposits, I had a really good session and won about 1100 $ on a Hacksaw Gaming slot. So my balance went from 100$ to 1200$ after a big win in a bonus round. I decided to continue playing the same slot, but suddenly after hitting another spin at 1$ stake, I see my balance change from 1200$ to 100$. I immediately checked my transaction logs, and I noticed there was a withdrawal requested of 1100$ in TRX (Tron). I've never used or owned any TRX, and I definitely didn't request any withdrawal. I contacted livechat immediately, explained the situation, and the lady from the livechat told me "you're account may be compromised". Strange, since it was only 1 month old, and I created a fresh password for Gamdom only.
However, the lady from the livechat told me they were gonna reject the withdrawal and they would lock my account temporarily and they provided me with instructions on how to unlock it again after a password reset. About half an hour later, I could get back in my account again, and my balance was restored to 1200$. After that, I still played some other slots and after a few big wins, I was able to cash out 4600$, which was paid to my Litecoin wallet 10 minutes later. Happy end thank God, but untill today, it remained a mystery to me how my account could have been compromised, since it was only 1 month old, and I always create very secure and long passwords.

 

[dunover]

Your experience at Gamdom sounds familiar to me, VERY familiar.

I created an account at Gamdom in November 2024. Made a few small deposits, and on one of those deposits, I had a really good session and won about 1100 $ on a Hacksaw Gaming slot. So my balance went from 100$ to 1200$ after a big win in a bonus round. I decided to continue playing the same slot, but suddenly after hitting another spin at 1$ stake, I see my balance change from 1200$ to 100$. I immediately checked my transaction logs, and I noticed there was a withdrawal requested of 1100$ in TRX (Tron). I've never used or owned any TRX, and I definitely didn't request any withdrawal. I contacted livechat immediately, explained the situation, and the lady from the livechat told me "you're account may be compromised". Strange, since it was only 1 month old, and I created a fresh password for Gamdom only.
However, the lady from the livechat told me they were gonna reject the withdrawal and they would lock my account temporarily and they provided me with instructions on how to unlock it again after a password reset. About half an hour later, I could get back in my account again, and my balance was restored to 1200$. After that, I still played some other slots and after a few big wins, I was able to cash out 4600$, which was paid to my Litecoin wallet 10 minutes later. Happy end thank God, but untill today, it remained a mystery to me how my account could have been compromised, since it was only 1 month old, and I always create very secure and long passwords.

At least you got there in time to prevent the theft-withdrawal.

I'm starting to think their whole system has a vulnerability rather than individual accounts, especially if you have a complex password.

 

[spindoctor99]

Does Gamdom not request a withdrawal code to process withdrawals? I know each time I used Stake or 500.casino it would always email me a code to make a withdrawal. Surely these crypto casino's have some sort of protective measure in place.

 

[lockinlove]

Your experience at Gamdom sounds familiar to me, VERY familiar.

I created an account at Gamdom in November 2024. Made a few small deposits, and on one of those deposits, I had a really good session and won about 1100 $ on a Hacksaw Gaming slot. So my balance went from 100$ to 1200$ after a big win in a bonus round. I decided to continue playing the same slot, but suddenly after hitting another spin at 1$ stake, I see my balance change from 1200$ to 100$. I immediately checked my transaction logs, and I noticed there was a withdrawal requested of 1100$ in TRX (Tron). I've never used or owned any TRX, and I definitely didn't request any withdrawal. I contacted livechat immediately, explained the situation, and the lady from the livechat told me "you're account may be compromised". Strange, since it was only 1 month old, and I created a fresh password for Gamdom only.
However, the lady from the livechat told me they were gonna reject the withdrawal and they would lock my account temporarily and they provided me with instructions on how to unlock it again after a password reset. About half an hour later, I could get back in my account again, and my balance was restored to 1200$. After that, I still played some other slots and after a few big wins, I was able to cash out 4600$, which was paid to my Litecoin wallet 10 minutes later. Happy end thank God, but untill today, it remained a mystery to me how my account could have been compromised, since it was only 1 month old, and I always create very secure and long passwords.

Ive read this type of thing elsewhere too. Cant remember where. So this is now 3 for sure cases.

Its one of 2 things.

An employee. Where an employee feeds an outside source a way to login and steal money
A huge hackable vulnerability within their system for people who dont have 2FA.
I rarely played there so I never bothered with that.

The way Gamdom acted and responded was like this happens fairly often. There was no urgency, no care, nothing. They just kept saying the same thing over and over "let us know when you are ready to reopen your account and we will set this up".

I had to outright spell it out for them "You think I am going to just forget this happened and start depositing and playing again? You cant be serious".

Ive played there before. I know people who have had big withdrawals. All those people had 2FA active so that is why they havent been robbed.

My case should be a warning to everyone. I just had $1700 stolen and Gamdom doesnt care to respond at all.

 

[toslotornot]

there are still people playing at gamdom after all this, even ones from this site. gamblers gonna gamble even at sites that pull stunts like what happened to lockinlove.

 

[riva]

Does Gamdom not request a withdrawal code to process withdrawals? I know each time I used Stake or 500.casino it would always email me a code to make a withdrawal. Surely these crypto casino's have some sort of protective measure in place.

Nope, no withdrawal code sent to email.

Since that strange incident, I activated 2FA, to have some additional security. But now I know that there are other members that ecperienced the same strange things, I doubt I will ever deposit again at Gamdom.

I have 1 additional thing to add: While I was chatting with support through livechat, I saw a message to casino support popup that supposedly came from me (in MY livechat window!!) asking "if it was possible to process the withdrawal ASAP".
I really can't understand how that is even possible without any alarm bells going off at the casino side... unless a fraudulent employee has something to do with it.

 

[slaman29]

there are still people playing at gamdom after all this, even ones from this site. gamblers gonna gamble even at sites that pull stunts like what happened to lockinlove.

They probably have bots all over internet posting fake withdraw screenshots. But as someone pointed out above, when players are pushed out they land on these...

 

[lockinlove]

Nope, no withdrawal code sent to email.

Since that strange incident, I activated 2FA, to have some additional security. But now I know that there are other members that ecperienced the same strange things, I doubt I will ever deposit again at Gamdom.

I have 1 additional thing to add: While I was chatting with support through livechat, I saw a message to casino support popup that supposedly came from me (in MY livechat window!!) asking "if it was possible to process the withdrawal ASAP".
I really can't understand how that is even possible without any alarm bells going off at the casino side... unless a fraudulent employee has something to do with it.

exactly which is why I am sure an employee is involved.

What kind of casino allows 2 people from totally different locations logged in at the same time and chatting. Then no email codes to cashout, no password change emails etc. Allowed to cashout to totally random withdraw methods ive never deposited or withdrawn from.

2FA is the only thing saving people on this website. Its seems like its an absolute free for all robbing people withouth 2FA.

How did they know I just happened to be playing at that exact time and had a balance? I was on it for maybe 20 minutes for the first time in 3 months.

I also have thousands sitting on 2 other crypto sites that I just cashed out yesterday. I had it sit there to see if I had a hacker. ZERO attempts in any casino account I own online, zero attempts anywhere at all.

Nobody could know/do this.. only an employee.

 

[lockinlove]

there are still people playing at gamdom after all this, even ones from this site. gamblers gonna gamble even at sites that pull stunts like what happened to lockinlove.

Which is shocking.

Their ID and personal details could quite possibly be copied and sold knowing its full of rogue employees/hackers.

Sure you may have a high vip level and get decent cashback and a history of decent cashouts. Guess what, so did I. Ive had a few decent cashouts.

When Gamdom first responded to me guess what they posted.

They sent me an email with my deposits and cashouts which showed I was up about $3000 in their casino.

Yes thats right. After I was robbed one of their first replies was to try and tell me I was winning player and not to worry about being ripped off (in so many words)

They were no alarm bells. No urgency. Nothing. Please reopen account. Youre a winning player, dont worry about it.

 

[toslotornot]

They probably have bots all over internet posting fake withdraw screenshots. But as someone pointed out above, when players are pushed out they land on these...

just yesterday I seen someone from this forum post a winning screenshot on another forum and they gotta be aware about this gamdom situation since they are quite active on here and they still chose to deposit at gamdom after all that's happened.

 

[joxom]

or hacker

Reading this whole thing gave me déjà vu. Same exact scenario happened to me — balance drained in front of my eyes, funds bounced around wallets, then gone. I also don’t buy the “hacker” line for a second. The timing (right after a dispute with live support) makes it look way too much like an internal action.


No email alerts, no logout, no recovery attempts, nothing on my device. My password policy is fortress-level too, unique for every casino, written down offline. Odds of an external hacker “guessing” it exactly when I was mid-game are beyond absurd.


Either an employee decided to teach me a lesson, or Gamdom’s backend is wide open to intrusions. Both scenarios are unacceptable.

*snip*

[maxd says: Sorry, links to offsite content from Newbie members is a violation of the Casinomeister Forum Rules . When you’re better established here at Casinomeister something like this might be seen in a different light.]

 

[spindoctor99]

Having read this saga it just seems so fucken bizarre. The concept that either an employee is ripping off accounts or their site is so poorly protected doesn't make much sense. If your going to steal funds why bring the heat for just $1,700 when I am sure there are accounts with loads of money in it.. perhaps whoever did it thought you wouldn't care as its not too much money.

What I am curious about is whether Gamdom would be as flippant if it was a high roller who lost 1 or 2 BTC.

I have read quite a few posts about Gamdom and they seem to be good until they aren't. They change terms on a whim and ban players quickly. I'm sure plenty of people use them and have no issues.. the question though is would you trust them with your money or payout if you have a massive win.

Crypto casinos have ruined the whole industry.

 

[spindoctor99]

Which is shocking.

Their ID and personal details could quite possibly be copied and sold knowing its full of rogue employees/hackers.

Sure you may have a high vip level and get decent cashback and a history of decent cashouts. Guess what, so did I. Ive had a few decent cashouts.

When Gamdom first responded to me guess what they posted.

They sent me an email with my deposits and cashouts which showed I was up about $3000 in their casino.

Yes thats right. After I was robbed one of their first replies was to try and tell me I was winning player and not to worry about being ripped off (in so many words)

They were no alarm bells. No urgency. Nothing. Please reopen account. Youre a winning player, dont worry about it.

On a side note, I noticed your from Canada.. how about those Blue Jays. (Having a great season!)

 

[lockinlove]

Having read this saga it just seems so fucken bizarre. The concept that either an employee is ripping off accounts or their site is so poorly protected doesn't make much sense. If your going to steal funds why bring the heat for just $1,700 when I am sure there are accounts with loads of money in it.. perhaps whoever did it thought you wouldn't care as its not too much money.

What I am curious about is whether Gamdom would be as flippant if it was a high roller who lost 1 or 2 BTC.

I have read quite a few posts about Gamdom and they seem to be good until they aren't. They change terms on a whim and ban players quickly. I'm sure plenty of people use them and have no issues.. the question though is would you trust them with your money or payout if you have a massive win.

Crypto casinos have ruined the whole industry.

They target accounts with no 2FA. Any cases ive read is people who forgot to enable it. Usually people who arent playing for much seem to forget. So looks like an employee keeps an eye on which accounts dont have the added protection and then takes their money.

I live about an hour from Toronto too so having the jays in the playoffs and doing so well is awesome. Ill be rooting for them that's for sure.

 

[lockinlove]

Alright I let a month go by. I left balances in 10 casinos including 3 crytpo casinos. I really wanted to give it some time.

I left some balances on paypal and ecopayz also this entire time.

I had to be certain there was nothing we were missing and I had a keylogger or something. So I had to risk money to find out.

All balances were enticing amounts for any hacker.

Every single casino said there were zero attempts.

Both ewallets said there were zero attempts.

I brought my computer into our IT team and they went through it for 2 weeks and said there were zero breaches on my laptop. They are IT for a hospital which is the same level as a bank. Very highly skilled and trained in their jobs.

There is only one option. The casino. I have been told directly this was not a hacker at all. Whoever accessed my casino account was someone who worked in the casino. There is no other option.

I have stopped depositing on all casinos and will likely never ever deposit again aside from a couple of the accredited ones. Any wins I have had have been freebies as I have not deposited anywhere.

I am closing all casino accounts aside from a handful of licensed/accredited ones.

Do not make the mistake I made and signed up at casino without licenses. Your data is quite likely being sold and your personal info and balances are not in the hands of good people.


I have been doing this for 15 years. It took that long for something like this happen. So if you think you are safe, well you arent. Dont be so trusting with your documents. I am proof that a casino can and will go into your account and do anything they want then wash their hands of it.

I sat there in front of my laptop and saw my money being removed and moved around, converted and cashed out.

Gamdon casino has not responded to me in over a month. Refuses all requests for info my account breaches, addresses used. They simply ignore me and do not respond.

Just because you have cashed out $20,000 from gamdom doesnt mean you are safe. i cashed out thousands there before too. You arent safe. They targeted me because I insulted them and threatened to cash out. There are people that are working there that will harm you if you do something they do not like.

All it takes is one employee to decide to steal your balance at that moment and it is gone forever.

I am not the only one. Others have posted this exact same scenario from this exact same casino.

Stop playing on unlicensed casinos.

 

[Mouche12]

They target accounts with no 2FA. Any cases ive read is people who forgot to enable it. Usually people who arent playing for much seem to forget. So looks like an employee keeps an eye on which accounts dont have the added protection and then takes their money.

I live about an hour from Toronto too so having the jays in the playoffs and doing so well is awesome. Ill be rooting for them that's for sure.

There are crypto casinos that oblige players to use 2FA when withdrawing funds. This should provide a strong safeguard against rogue employees, surely.

 

[lockinlove]

There are crypto casinos that oblige players to use 2FA when withdrawing funds. This should provide a strong safeguard against rogue employees, surely.

If a casino employee can go into your account then they can go into your profile and turn it off. I know to turn it off you need to send a text to your phone to confirm (I think) but I bet there is a way to bypass that.

I also want to add i tried to file complaints against them here, askgamblers and casinoguru. Gamdom refused to respond. Both of those websites suggest I contact the cybercrime unit

 

[slaman29]

We do oblige players to do 2FA too at some point, and if you turn it off, there is 24 hours to lock. It is a red flag for us too when turned off tho.

 

[aattka]

Hi, same thing happened to me 2 days ago… any update on this?