- Joined
- Jan 11, 2008
- Location
- Warrington, UK
I have played at a certain casino for a while with a few withdrawals, most paid within 36 hours. This week my luck changed, having acheived a $20k playthru I put in a withdrawal for just short of £3500 on last Tuesday expecting the money before Friday. However this did not materialise and during my discussions with CS had to put up with....'we value our players'........'I'll flush it through just for you'.........'you will be paid can't say when though'. I contacted the rep on here who did reply but what was said was a little more informative. They had had a lot of winners and they had to do a transfer of funds to Neteller which was expected to hit on Friday, however it didn't so I remain unpaid with the promise that I will get paid as soon as the funds hit their neteller account. While I appreciate that honesty, I still find it a little worrying that I have still not been told when other than 'as soon as our funds reach neteller'.
I have now gone and complicated matters by putting a withdrawal in for $2000 (playthru was about $4k) at another casino of the group. Still that all equates to over £3000 in my money and hopefully this accredited casino wants to stay accredited
I have now gone and complicated matters by putting a withdrawal in for $2000 (playthru was about $4k) at another casino of the group. Still that all equates to over £3000 in my money and hopefully this accredited casino wants to stay accredited