Euro Palace - Auto Bonus on Deposit? Cannot Withdraw

MrSpottyCaMo

Dormant account
Joined
Nov 30, 2012
Location
Canada
I made my first deposit and noticed I was already awarded the matching bonus, however I never take these bonuses because I don't like being locked in. Now that I'm up almost $200 on my deposit, not bonus I cannot withdraw only my initial funds as I still have bonus funds. How do I rid myself of the bonus without going bust???
 

fortunelounge

Dormant account
Joined
Mar 7, 2003
Location
South Africa
I made my first deposit and noticed I was already awarded the matching bonus, however I never take these bonuses because I don't like being locked in. Now that I'm up almost $200 on my deposit, not bonus I cannot withdraw only my initial funds as I still have bonus funds. How do I rid myself of the bonus without going bust???


Hi

Please PM me your account details and I will get back to you on this.

Regards

Wim
Head of Operations
Fortune Lounge Group
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
I made my first deposit and noticed I was already awarded the matching bonus, however I never take these bonuses because I don't like being locked in. Now that I'm up almost $200 on my deposit, not bonus I cannot withdraw only my initial funds as I still have bonus funds. How do I rid myself of the bonus without going bust???
If you get given a bonus you don't want, you should ALWAYS contact the casino and get it removed BEFORE you wager 1c.
As soon as you start wagering you are obliged to fulfil the bonus WR & other terms.
If casinos allowed play to start and then remove the bonus on request it would be an open invitation for advantage players to come a try their arm, risk free. (This would not apply at all casinos - it would depend on the details in the T&Cs).

KK
 
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