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Euro Palace - Auto Bonus on Deposit? Cannot Withdraw

Discussion in 'Online Casinos' started by MrSpottyCaMo, Nov 1, 2013.

    Nov 1, 2013
  1. MrSpottyCaMo

    MrSpottyCaMo Dormant account

    Occupation:
    Finance
    Location:
    Canada
    I made my first deposit and noticed I was already awarded the matching bonus, however I never take these bonuses because I don't like being locked in. Now that I'm up almost $200 on my deposit, not bonus I cannot withdraw only my initial funds as I still have bonus funds. How do I rid myself of the bonus without going bust???
     
  2. Nov 1, 2013
  3. fortunelounge

    fortunelounge I-Gaming Industry Representative

    Occupation:
    Operations Manager
    Location:
    South Africa

    Hi

    Please PM me your account details and I will get back to you on this.

    Regards

    Wim
    Head of Operations
    Fortune Lounge Group
     
  4. Nov 1, 2013
  5. MrSpottyCaMo

    MrSpottyCaMo Dormant account

    Occupation:
    Finance
    Location:
    Canada
    Thank you for your prompt response. I've sent you a PM with my account details.
     
  6. Nov 1, 2013
  7. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    If you get given a bonus you don't want, you should ALWAYS contact the casino and get it removed BEFORE you wager 1c.
    As soon as you start wagering you are obliged to fulfil the bonus WR & other terms.
    If casinos allowed play to start and then remove the bonus on request it would be an open invitation for advantage players to come a try their arm, risk free. (This would not apply at all casinos - it would depend on the details in the T&Cs).

    KK
     
    1 person likes this.

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