QwzjMaster
Dormant account
- Joined
- Dec 25, 2005
- Location
- Macao
re
got a mail from ladiesbingo
200% bonus only
got a mail from ladiesbingo
200% bonus only
satori said:You might want to log into your accounts to check rather than wait for an email. I haven't played at Vegas Country in well over a year (and only deposited a couple hundred total) but found $20 sitting there. Found $25 at Maple Casino (another one I'd only deposited a few times at). Casinos I've deposited 1000s at over the past year (Fortune Lounge, Spin Palace, Golden Reef) -- nothing. But I've cashed out a lot from them so maybe we're even
rudepete said:Consider this: If a land based casino made such an error the customer would reap the benefit. But unfortuantely you are not a land based casino, although you probably make more money then them.
I had this problem at Starluck casino where inadvertenly they gave me a $92 bonus while I was playing there. I immediately went to live help and asked "what happened" and "why was my account all of a sudden up by $92?" Now get this! THeir reply to me was" Congratulations, we have made an error and the money is yours". Now this happened two different times there and each time, they gave me the money that they had given me in error.Peter
You keep casinos installed on your computer that you haven't played at in a year? Geeze....
I agree with that within reasonable limits, but unfortunately I think there's a lot of greed and a desperate deficit of real marketing expertise and player-sensitivity at many online venues, where the misguided thinking often seems to be that there are plenty of other clients out there so losing a few doesn't really matter. And common sense is often in short supply too!!!
Simmo! said:So the more bonus abusers and the more fraudulent players we see, the less profit a casino makes, the less incentives are handed out to the regular guys. That's business.
I still maintain my (apparently unpopular) stance that this industry will never get to where it needs to be and honest players will never fully get the service they want until signup bonuses are a thing of the past. If you remove the signup bonus and continue giving loyalty bonuses to players who are known and trusted, you remove the most prevalent method of fraud this industry has. Maybe then we'll see some decent Christmas bonuses back
jetset said:I have to say that I share Simmo's views above - more focus on loyalty would be a good thing - but with the competititive imperative (and even priority) to acquire new customers and the now deep entrenchment of the sign-up bonus in the marketing psyche I don't see this incentive being abandoned any time soon.
Macgyver said:OK, I'm gonna be the one to say it ...
C'mon, y'all, when it did become that you had to get presents on Christmas? From anybody, much less online casinos.
Maybe then we'll see some decent Christmas bonuses back.
It is certainly true that it seems that as the industry develops things become tighter and tighter - a situation where one side seeks an advantage and the other then tries to counter it often seems to be the case in the pursuit of reward, and that's to be expected.
When I first started gambling online (circa 2001), casinos were much more generous with random/birthday/Christmas bonuses (remember Easter and Mother's Day bonuses??). And I'm guessing that there was a much smaller player base at that time so perhaps the casinos were putting more effort into developing player loyalty by giving out more frequent bonuses (and typically $100-200). It seems that every year it has declined. which may be a combination of: cut in marketing budget due to increase in chargebacks, bonus abusers and fraud, or possibly a change in focus about the categories of players who will receive bonuses (ie those they deem as most valuable.. perhaps large depositors who rarely cash out?)
Slotmachine said:I think Jetset and Simmo! did a good job explaining this, check their posts.