Hello , I'm new to this forum and actually first time for this kinda issue , I recently played at a casino called Grand slot's Palace, and I won about 8,000 dollars playing at this casino, I made the deposits it required, I even did the play thru requirements it requested, and there withdrawal rules page states withdrawals will take between 5 to 30 mins to deposit, ok and then there withdrawal policy page then states withdrawals will take between 24 to 72 hours to take place, ok ,and then when I contacted customer support to ask about the withdrawal I've made , which was on April 4th of this year , and the support then tells me that my position is in queue and that VIP players are ahead of me and if I deposit more money it would mve up my withdrawal amount faster otherwise I have to wait in line she said and also that any VIP players that request withdrawals will push me back for my position for withdrawals and that was also very confusing because at that rate if every VIP players that request withdrawals only pushes back when it happens at that rate how won't any player ever receive there money....I'm just trying to see what exactly I should do about this situation and if there's anything i can do really to get my winnings and i don't even mind having to wait as long as I kno that im actually going to be getting paid out for what i won ..I don't know if you can help me with this or guide me , give me advice or just help me at all with this situation and dont want to do anything drastic yet to make it so that i never get my payout , so any kind of help information anything would be appreciated very much so and I can the conversation i just had with support that might help to show exactly what im dealing with here if that would help at all ..I look forward to hearing back from you THXS