What is up with Casino Rewards?

seca400

Newbie member
Joined
Oct 16, 2023
Location
Ontario
I've been a player at casino rewards since Sept 2023, with the vast majority of playing done at Yukon Gold, but they're all identical except for welcome offers.
Since then I have deposited just over $200k and withdrawn just under $400k, I've done quite well (thanks for the new motorcycle CR!).

Every month I'm atleast 5x their required points, derived from wagers, to be diamond vip. I have never been offered any of the diamond vip perks (meals, sports tickets, etc) but I used to be given pretty good amounts of free spins and bonuses, all with 40x playthrough requirements however.
Lately, since aprox Jan 1, I've been treated like garbage.

I've deposited 20k in the last 30 days, won nothing, and I'm cut off from their daily giveaways of Thunderball ticket numbers and spins (sometimes bonus funds, but rare).
Has anyone else experienced this from CR?

I ended up telling the chat rep to close my account today, because I had a few simple questions that were only answered by copy and pasting the same scripts with little actual information over and over.

I know many players deposit far more than I have, but really, why run these giveaways if all you're doing is alienating loyal, consistent players to the point that even though they've won substantial money, they're so irritated by your nickle and dime nonsense they walk away and go to one of your competitors? Your name is Casino Rewards, you really need to rebrand if you're sick of the whole rewards thing.
 
I've been a player at casino rewards since Sept 2023, with the vast majority of playing done at Yukon Gold, but they're all identical except for welcome offers.
Since then I have deposited just over $200k and withdrawn just under $400k, I've done quite well (thanks for the new motorcycle CR!).
WOW - I am always amazed that there are such huge online players players. Your figures for 4 months are probably more than I have turned over in 20 years! :eek:

What bike did you get?
I've been riding for 47 years now - and still love it much as I did on day 1 :thumbsup:

Sorry I can't comment on your case, but I wish you the best and welcome you to the forum!
KK
 

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Closing your account is a big step, but if they're not treating you right, it's understandable. Any plans on trying out a different casino? There are plenty out there, and who knows, you might find one that appreciates your loyalty a bit more.
 
Uhhhh…. Not to be that guy but that return is pretty freaking good. I’ve been playing at Yukon Gold as well since around the same time Fran and have noticed that the good days are few and far between compared to my initial couple months. Those rewards you speak of (sports tickets etc…) I would think are for those who’ve taken a bath and want to be retained as customers. With your positive number they probably downgrade your eligibility for such items. I’m down about 10k since September last year (ironically we both started playing same month - October was my best month as far as + money). But since a few withdrawals I’ve noticed an almost unfair experience. I’ve never been offered any of these nice rewards mentioned other than some free spins here or a few bonus bucks there.
Why are you cut off from the daily rewards?
 

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