Hello
I am typing this because I really feel like it is so wrong.
I was playing Immortal Romance this saturday, I had deposit 25 dollar and gotten a 60% bonus (15 dollar) so a total of 40 dollar was in my account.
Now I played a few rounds of Immortal romance and betting between 1.50 and 3 dollar a spin (20% of bet) and actually hit 4 wilds while betting 3 dollar! So I was up to 6000+ dollar so of course since I still had bonus left, I raised my bet to 6 dollar, and was very unaware of the 30% bonus size bet rule. Of course if I knew about it, id just be playing 3 dollar a spin just to get the bonus out of the way!
Eventually I kept playing and went to withdraw 5500 dollar.
Now, even though I actually won the 6000 dollar+ at 3 dollar a spin (which is 20% of the betting size on the bonus, as I was unaware of the 30% bet I was still doing it "legit") they have actually confiscated all my 5500 dollars because I raised my bet to 6 dollar AFTER I won the 6000 dollar. They could have at least taken away all my winning for playing 6 dollars, but to take ALL my money? Please note that I have played on Mummys gold before as well as on 32red and cashed out with the same betsize... and im very sure I hadnt played through my bonus by then. (will look into this)
Is this the correct move? Why confiscate all my winnings when I won on one spin 6000 dollar and doing it within the rules (3 dollar bet), but I got robbed of all my money because I simply were unaware of this rule and didnt feel like playing 3 dollar a spin when I could play 6 dollar since I had 6000 dollar to play with...
This is a huge mistake that I really think has been done in the wrong way, why take away 5500 dollar when I won them fair and square?
I am typing this because I really feel like it is so wrong.
I was playing Immortal Romance this saturday, I had deposit 25 dollar and gotten a 60% bonus (15 dollar) so a total of 40 dollar was in my account.
Now I played a few rounds of Immortal romance and betting between 1.50 and 3 dollar a spin (20% of bet) and actually hit 4 wilds while betting 3 dollar! So I was up to 6000+ dollar so of course since I still had bonus left, I raised my bet to 6 dollar, and was very unaware of the 30% bonus size bet rule. Of course if I knew about it, id just be playing 3 dollar a spin just to get the bonus out of the way!
Eventually I kept playing and went to withdraw 5500 dollar.
Now, even though I actually won the 6000 dollar+ at 3 dollar a spin (which is 20% of the betting size on the bonus, as I was unaware of the 30% bet I was still doing it "legit") they have actually confiscated all my 5500 dollars because I raised my bet to 6 dollar AFTER I won the 6000 dollar. They could have at least taken away all my winning for playing 6 dollars, but to take ALL my money? Please note that I have played on Mummys gold before as well as on 32red and cashed out with the same betsize... and im very sure I hadnt played through my bonus by then. (will look into this)
Is this the correct move? Why confiscate all my winnings when I won on one spin 6000 dollar and doing it within the rules (3 dollar bet), but I got robbed of all my money because I simply were unaware of this rule and didnt feel like playing 3 dollar a spin when I could play 6 dollar since I had 6000 dollar to play with...
This is a huge mistake that I really think has been done in the wrong way, why take away 5500 dollar when I won them fair and square?