Coral - 1p's disappearing on slots!

kds1977a

Newbie member
Joined
May 6, 2018
Location
United Kingdom
Hi everyone please tell me im not going mad but on a few slots playing at coral in the uk i have found the odd 1p goes missing i know this as i always play at £2 stake so all wins are a multiple of 10p this has happened on beetlejuice megaways and reel king/santa king megaways.

if anyone else can test this and report their findings. i have just tested on 40p stake so all wins should be an even number and after 5-10 mins i have an odd number in my balance

obviously its only the odd 1p but how many 1ps are going missing from all the players?
 

kds1977a

Newbie member
Joined
May 6, 2018
Location
United Kingdom
i now have proof this has been happening a few times in a session twice today once on sant king megaways and once on reel king megaways see the video see the balance drop 1p from what it should be
 

CasinoNinja

Senior Member
MM
Joined
Apr 27, 2017
Location
UK
Have you experienced it happening on any other slot?
If it does this could be some serious thing going on. Like what @colinsunderland and others discovered previously with their RTP.

Have you contacted support?
 

kds1977a

Newbie member
Joined
May 6, 2018
Location
United Kingdom
Have you experienced it happening on any other slot?
If it does this could be some serious thing going on. Like what @colinsunderland and others discovered previously with their RTP.

Have you contacted support?
i have contacted support today and sent them details of 3 game ids where it has happened and a screen shot plus the video link. it has happened on santa king megaways, reel king megaways centurion megaways and beetlejuice megaways to my knowledge so far. i know its only the odd 1p but if this is happening to everyone how much is going missing?
 

kds1977a

Newbie member
Joined
May 6, 2018
Location
United Kingdom
is there anyone else who can give it a try best way is play on 40p with an even number at the end of your balance as all wins should be a multiple of 2p so it will be easy to spot when the end number turns odd and shouldnt cost a lot usually withoin 10-20 wins
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
You should go into your game history, and look at the stake amounts, win amounts and balance after each one. If you can see them there then, go from there.
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Have you experienced it happening on any other slot?
If it does this could be some serious thing going on. Like what @colinsunderland and others discovered previously with their RTP.

Have you contacted support?
GVC support :lolup::lolup::lolup:
I had the misfortune to be dealing with PartyCasino support last week. That ended in account closure as they are muppets, and that was over something simple.

@kds1977a send the email to complaints at coral.co.uk, bypass the worst customer service section.
 

kds1977a

Newbie member
Joined
May 6, 2018
Location
United Kingdom
just witnessed it again on centurion megaways details from game log where its impossible to win that amount on £2 stake as all wins are multiples of 10p

Game Details for Game Sequence ID 1081754801800​

The system time is based on CET
All timestamps are shown in 24 hr format.



Timestamp:January 13, 2021 15:37:10 CET
Bet:£2.00
Win£9.19
Status:Completed
Exchange Rate:1.0
Game Currency:GBP
Account Currency:GBP
Game Play Mode:Regular
 

kds1977a

Newbie member
Joined
May 6, 2018
Location
United Kingdom
UPDATE
theyve got back to me and offered me £10 goodwill. i replied saying thats fine but they really do need to look into whats going on as it happened another 4 times today. as i have said can someone else do a test to see if it affects them too?
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
UPDATE
theyve got back to me and offered me £10 goodwill. i replied saying thats fine but they really do need to look into whats going on as it happened another 4 times today. as i have said can someone else do a test to see if it affects them too?
I'd be happy with that. Try playing Bonanza, never mind 1p's disappearing from your balance, try £10's disappearing just as fast.......

P.S. edited thread title as misspelt 'disappearing' was making my teeth grate every time...
 

kds1977a

Newbie member
Joined
May 6, 2018
Location
United Kingdom
I'd be happy with that. Try playing Bonanza, never mind 1p's disappearing from your balance, try £10's disappearing just as fast.......

P.S. edited thread title as misspelt 'disappearing' was making my teeth grate every time...
I thought it didn't look right. Still would like someone else to check as if it does think about it . It happened to me 5 times within 30 mins X that by how many players are playing inspired or sg games at coral and it will add up
 

JGslots

Ueber Meister
webmeister
PABinit
Joined
Feb 12, 2013
Location
Wales
I would check, but I got banned from Coral’s a long time ago. Something about a business decision or something...

Me:- Took a few bonuses,
Me:- won.
Coral:- Spat dummy out.
Account closed.

Rob :D
 

kds1977a

Newbie member
Joined
May 6, 2018
Location
United Kingdom
Bit more of an update for you. I've just witnessed it happen on an IGT slot (a wizzard of Oz themed one) on rocknrollas live stream he is playing at Ladbrokes so still GVC .

So it's not just me this does need investigation.
 

Playford7

Meister Member
MM
Joined
Jul 10, 2016
Location
North east England
Bit more of an update for you. I've just witnessed it happen on an IGT slot (a wizzard of Oz themed one) on rocknrollas live stream he is playing at Ladbrokes so still GVC .

So it's not just me this does need investigation.
Must be real if it happened with a streamer...

ask @dunover
 

kds1977a

Newbie member
Joined
May 6, 2018
Location
United Kingdom
Haha just done it to him again on cashzuma .
There is definitely something fishy going on at GVC it seems like every so many spins that return something it snaffles 1p off. I'm going to do some more research myself this week and count how often it does it.
 

Playford7

Meister Member
MM
Joined
Jul 10, 2016
Location
North east England
Haha just done it to him again on cashzuma .
There is definitely something fishy going on at GVC it seems like every so many spins that return something it snaffles 1p off. I'm going to do some more research myself this week and count how often it does it.
What count 1p’s

haha you should get together with chipmonkz mate, do a 24hr 1p hunt..

fascinating viewing.
 

kds1977a

Newbie member
Joined
May 6, 2018
Location
United Kingdom
It's not the 1p that's the issue it's that it is happening regular to everyone who plays at GVC on IGT and inspired slots where are these 1ps going? It could potentially be quite an amount over 24hrs
 
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