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BitStarz

Accredited Casino BitStarz Representative
Joined
Nov 25, 2014
Location
Malta
love that game but it seems hard to trigger bonus lol i end up frsustrated and buy bonus atalst
whats your bonus hit frequency if i may know it ?

Hi man!

Oh, I don't think we keep track of the hit frequency at BitStarz. I mean, I can probably dig up the theoretical one from the game sheet, but I don't think we track hit frequency per-se :)
 
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mina1929

Ueber Meister
Joined
Jun 13, 2015
Location
Universe
love that game but it seems hard to trigger bonus lol i end up frsustrated and buy bonus atalst
whats your bonus hit frequency if i may know it ?

I was lucky a while ago to get the bonus in about 50-100 spins a few times. I do like the base game hits also, especially when the Megaways feature comes in, it can pay big :)

I have no luck on Aztec Gold Megaways getting the feature where other people do really well. I think we all have our lucky or favorite slot :thumbsup:
 

mina1929

Ueber Meister
Joined
Jun 13, 2015
Location
Universe
Morgana is live : )

Hi Olle

I have another slot request please, I was playing Neptunes Fortune Megaways by Isoftbet at another casino so can you please add that game as it seems to be a really good slot and love to play it at Bitstarz :)

Because I love Isoftbet slots, if there is anymore new slots coming I would be very grateful if they were also added. :D
 

BitStarz

Accredited Casino BitStarz Representative
Joined
Nov 25, 2014
Location
Malta
Hi Olle

I have another slot request please, I was playing Neptunes Fortune Megaways by Isoftbet at another casino so can you please add that game as it seems to be a really good slot and love to play it at Bitstarz :)

Because I love Isoftbet slots, if there is anymore new slots coming I would be very grateful if they were also added. :D

Hi Mina!

Sure thing :) let me check with our games specialist and see if we can add that one for you :) as soon as I have some news you'll be
the first to know : )

Hope you had a good weekend.

Olle

Edit: Got a reply from our Games Specialist :) it will be out this week at BitStarz!
 
Last edited:

BitStarz

Accredited Casino BitStarz Representative
Joined
Nov 25, 2014
Location
Malta
Any plans to add Netent?
Awesome customer chat support btw

Hi there :)

Thanks so much first of all.

As for NetEnt, we do have their games, but as we're under curaçao license and their license only, it's quite restrictive
to certain countries :/ so if you can't see them once logged in, I believe they're not available to the country you reside in.

Happy to make some recommendations on other games from other providers, based on your NetEnt favorites though :)

Olle
 

mina888

Experienced Member
PABnoaccred
Joined
Feb 13, 2009
Location
Vancouver, Canada
Omg how did I miss this thread???? I love BITSTARZ. I’m mad for wasting my money at 32red for +15 years. Why am I loving Bitstarz and I’ve only played here 1 1/5 years? The support I get from 24/7 chat, the support I get from Olle, fastest payout, and most importantly somehow it seems to me I win so much more than I ever did at 32red. So far, I’m very happy I ventured out and found Bitstarz through here!!!! So thank you CASINOMEISTER and BITSTARZ!!!!
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
sorry to bump this thread didnt find anything else :)
do to good review signed up there few weeks ago played through the Welcome offers (no cashout)
but figure i verify myself and sent in my docs 24 hours ago, but still not verified ?
thats the longest verifying process ive been through so how long is normal there ?
dont wanna put anymore money in until verified :)
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
@The Viking
whatever could be your issue with Bitstarz, just ping Olle @BitStarz, he's great and he his really doing his best to get fixed everything in super fast way.
Thanks yeah i could but dont wanna bother him on weekends 🙂 could ask support as well but ill wait a while
See you have tagged him here so 🙂
 

BitStarz

Accredited Casino BitStarz Representative
Joined
Nov 25, 2014
Location
Malta
Thanks yeah i could but dont wanna bother him on weekends 🙂 could ask support as well but ill wait a while
See you have tagged him here so 🙂

Hi my man!

Much appreciated but all good, I don't mind sorting things out over the weekend :) But the reply might be a bit slow, sorry about that :)

But yeah, please send me your username or something in a PM and I'm happy to have a look :)

Olle

Edit: Found you :) So, normally the guys in support only take a look at the docs when you request a withdrawal. But if you're very keen on having it verified prior to making more deposits, I'll see what I can do.
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
Hi my man!

Much appreciated but all good, I don't mind sorting things out over the weekend :) But the reply might be a bit slow, sorry about that :)

But yeah, please send me your username or something in a PM and I'm happy to have a look :)

Olle

Edit: Found you :) So, normally the guys in support only take a look at the docs when you request a withdrawal. But if you're very keen on having it verified prior to making more deposits, I'll see what I can do.
Hi Olle and thanks for the reply 🙂
Ahh so thats why yeah that would be great thanks 😀i like the withdrrawal to be quick and hassle free if and when it happens ☺️
All the best
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
Well they tried to verify my this morning but my Neteller docs was rejected because the date of the transaction
showed today not a date :eek2: well of course it does when days pass by lol
anyway did send another one :D
Edit: been approved :thumbsup:
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
Congratulations! :) I think they're missing just one thing for the verification (should be super simple) so please check your email :)
dunno what could be missing but ill wait In excitement for it, but most likely have to wait till i wake up off to the bed now :D
 
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