Betsafe block my account after losing 22K$

[P.V.]

Not saying the casino is at fault here. Also if the player is a regular or a VIP who's done this before and who clearly is a high-roller the casino could have been happy to let it continue...or even allow a gradual increase in limits over time

What I am saying is if a new or dormant player suddenly exhibits this behavior it needs to ring bells.......

I totally agree with your post and it in fact appears the OP had some extra money available and blew it. I too can't say the casino is totally at fault but OC's should monitor player behavior and when it goes off the hook like the OP then shut them down.

I went to this site and see that they display

You do not have permission to view link Log in or register now.

and they also display a bad link

You do not have permission to view link Log in or register now.

Gamcare.org provides training to casino staff, is this the case or just an added link?

They also abide by the G4 guidelines as stated within their T&C's. It's late and I've skimmed over them but the following supports the OP rather right or wrong. Again from their own site.

5. Player Protection Tools

5.1 Reality Checks

It is vital that, where the e-Betting system allows virtually continuous, interactive and rapid betting without a reasonable break, there should be mechanisms implemented that help the player to monitor their losses so they can make conscious decisions as to whether to stop or continue.

Link here:

You do not have permission to view link Log in or register now.

IMO - Despite whether an OC seems to be not at fault, if they display these type restrictions on their site, G4, then the OP is not at fault.

All T&C's, links etc. should be reviewed before making a decision on this, again JMO.

 

[orion]

Sad but the player is still at fault here, nobody forced them to spend that money. If there were limits set that were ignored by the casino that's another story.

But if it was the player that changed the limits...if the casino has a cash-back scheme where the player would have gotten a percentage of their deposits back if the account wasn't closed, it would be a nice gesture for them to send that money directly to the player's bank, maybe as well as any cash from comps the player earned - without opening the account again. It seems like it would be a nice thing for them to do, although maybe they're not really obligated to do it.

I agree 100%
I couldn't express better my thoughts.

tbh I hope they did it already, simply they can't tell, otherwise then everyone who suffers a big loss wants the same.

 

[Nifty29]

I totally agree with your post and it in fact appears the OP had some extra money available and blew it. I too can't say the casino is totally at faulOP had thsbut OC's should monitor player behavior and when it goes off the hook like the OP then shut them down.

I went to this site and see that they display

You do not have permission to view link Log in or register now.

and they also display a bad link

You do not have permission to view link Log in or register now.

Gamcare.org provides training to casino staff, is this the case or just an added link?

They also abide by the G4 guidelines as stated within their T&C's. It's late and I've skimmed over them but the following supports the OP rather right or wrong. Again from their own site.

5. Player Protection Tools

5.1 Reality Checks

It is vital that, where the e-Betting system allows virtually continuous, interactive and rapid betting without a reasonable break, there should be mechanisms implemented that help the player to monitor their losses so they can make conscious decisions as to whether to stop or continue.

Link here:

You do not have permission to view link Log in or register now.

IMO - Despite whether an OC seems to be not at fault, if they display these type restrictions on their site, G4, then the OP is not at fault.

All T&C's, links etc. should be reviewed before making a decision on this, again JMO.

That reality check part is ridiculous and unworkable.

Why?

What's unreasonable in terms of taking breaks? How long should those breaks be to be reasonable? What constitutes "virtually continuous"? How fast is "rapid"?

IMO, the OP had the opportunity to make a conscious decision when they had to stop to make a fresh deposit. It takes several steps to deposit, and a few minutes. Plenty of chances and plenty of time.

As I said, it's pointless trying to stop someone like the OP....they would have just blew it at another OC chasing their losses.

AFAIK, anyone laying any blame on the operator for the consequences of a player who decides to overspend is just another member of the "it's someone else's fault....and I want them to pay!" Club that seems to be increasing it's membership exponentially.

I think skiny expressed the reality of the situation very well.

 

[Jasminebed]

I'm not familiar with Betsafe's loyalty system, but I think if the player had comps earned for play uncashed in his account, they should be paid to him.

Unless there's a regular cashback program for losses, the comps casinos give us for bad sessions are a retention tool, and they will not be retaining the player, so I can't see any need for that.

I think it's more of a pity the OP's bank didn't flag something wrong than that the casino didn't.

 

[maphesto]

I'm not familiar with Betsafe's loyalty system, but I think if the player had comps earned for play uncashed in his account, they should be paid to him.

Comps are seen as a promotional bonus at most online casinos, when you are bonus banned you don't get comps either. When closing an account due to gambling problems most casinos do not offer any kind of refunds. I am not sure but I think that they see it as "get the lesson learned and move on".

I think it's more of a pity the OP's bank didn't flag something wrong than that the casino didn't.

Why should the bank stop him? It's legal to gamble in Norway and banks do not decide what's healthy or not to buy. He bought online entertainment, he could have bought himself a car or drinks at a huge birthday party at a restaurant. As an adult that is his choice.

It's more interesting to know what's happening with that limit he requested in late december. Did he remove it, or not? If he didn't remove it, they should pay him ALL depsoits back since then.
Unfortunately, much points to the fact that ge got it removed.

 

[dunover]

For who routinely does not deposit these kinds of amounts in a short timeframe, for who is spending much more than usually spend, for someone that had imposed lower deposit limits before, just to give you a few exemples. It's very easy to spot this kind of change in behaviour. In fact these obvious changes of behavior are already monitored by large casinos to protect themselves against fraud and security violations.

You clearly do not understand anything about human behavior. Keep yourself safe.

And if the player had WON a large profit above his 20k or whatever on his FINAL 2k deposit, would we be having this discussion?

 

[lnspin]

Lets all put on our big boy pants.. We all make our own decisions.. He fucked up, no ones fault but his.. In this day and age, people like to blame others for there own mistakes..

 

[rshkrn]

And if the player had WON a large profit above his 20k or whatever on his FINAL 2k deposit, would we be having this discussion?

No we would not because he wouldn't bother to post it.....

 

[rshkrn]

Lets all put on our big boy pants.. We all make our own decisions.. He fucked up, no ones fault but his.. In this day and age, people like to blame others for there own mistakes..

It always takes both hands to clap........ if he did get too impulsive there should have been some basic preventive measures beyond a certain limit........something even as basic as 1K deposit limit per hour....or even 2K.......just my opinion ....

it's like this gambler who was obv too drunk but the casino kept serving him more alcohol.....which actually made me wonder if the OP was under any influence of alcohol or drugs cos that with gambling is a totally lost cause.....

You do not have permission to view link Log in or register now.

 

[fire]

“It has always seemed strange to me... The things we admire in men, kindness and generosity, openness, honesty, understanding and feeling, are the concomitants of failure in our system. And those traits we detest, sharpness, greed, acquisitiveness, meanness, egotism and self-interest, are the traits of success. And while men admire the quality of the first they love the produce of the second.”
― John Steinbeck, Cannery Row

 

[dunover]

“It has always seemed strange to me... The things we admire in men, kindness and generosity, openness, honesty, understanding and feeling, are the concomitants of failure in our system. And those traits we detest, sharpness, greed, acquisitiveness, meanness, egotism and self-interest, are the traits of success. And while men admire the quality of the first they love the produce of the second.”
― John Steinbeck, Cannery Row

You mean the traits the OP was indulged in as he blew 20-odd k? Makes your quote a bit ironic, does it not?

 

[Slotster!]

Wow - that's some session. Feel for the OP.

Another illustration of why its good to have separate "gambling" accounts/ewallets/pre-paid cards.

Even the most restrained and sensible amongst us will admit to the odd lapse and, with direct access to a decent amount of cash, it makes that far more likely.

 

[dunover]

Wow - that's some session. Feel for the OP.

Another illustration of why its good to have separate "gambling" accounts/ewallets/pre-paid cards.

Even the most restrained and sensible amongst us will admit to the odd lapse and, with direct access to a decent amount of cash, it makes that far more likely.

Indeed. That's why one should always use a site's deposit limit facility before playing, and like you say restrict the means of their deposit methods. Personally I use a spare bank account/debit card. Any spare cash I can afford gets a transfer into it, once it's gone it's gone. If I win, I do the reverse and send the newly-enhanced balance out elsewhere.
As you stated, we can all be susceptible to weak moments.

 

[fire]

I don't mean anything with the quote. It's just a quote.

In none of my posts I defended or agreed with the OP attitudes. I just do not agree with the lack of control and regulation that society allows online casinos and financial institutions to operate.

 

[dunover]

I don't mean anything with the quote. It's just a quote.

In none of my posts I defended or agreed with the OP attitudes. I just do not agree with the lack of control and regulation that society allows online casinos and financial institutions to operate.

Fair enough, but the individual has to share the responsibility and in this case unfortunately did not. His lack of control and self-regulation led to his mess - that is the bottom line. That said, I do wish him well in his recovery from the self-loathing and financial mess he is in. If he never gambles again this will be the best 20k he ever spent.
Despite our straight-talking, we aren't bereft of human empathy and feeling on here and are all affected by the sadness this story invokes.

 

[lnspin]

So what about this..

He goes to his land based casino to play slots once a week,.. Deposits $20 and loses it every week for a year.. Then he goes once and loses 22k on a slot, do you think anyone in the casino would stop him?

 

[P.V.]

I think it's more of a pity the OP's bank didn't flag something wrong than that the casino didn't.

Good point, my bank would.

 

[maphesto]

I think it's more of a pity the OP's bank didn't flag something wrong than that the casino didn't.

Good point, my bank would.

I have to ask, since I don't know or understand.

Can you use your Visa to buy a car?

Can you pay for a huge wedding party with your Visa? If you can, can you then buy additional drinks for the guests a while later? I ask because I know what I can do here and maybe you have restrictions we don't have.

 

[P.V.]

I have to ask, since I don't know or understand.

Can you use your Visa to buy a car?

Can you pay for a huge wedding party with your Visa? If you can, can you then buy additional drinks for the guests a while later? I ask because I know what I can do here and maybe you have restrictions we don't have.

Sure ask.. Many here have stated that limits do NO good with online casinos, it's totally the OP's fault since they can go elsewhere to blow their money, Sheldon Adelson's dream posters IMO. You know "Click your mouse and lose your house."

I have never disagreed the OP is at fault, has a problem but there needs to be a system in place to stop problem gamblers or the iGaming industry will never evolve in the U.S. at least.

My reply about the banking system was pretty straight forward. My bank would never, again NEVER allow me to deposit 22,000 dollars into an online Website in a five hour period like the OP.

Did this really happen, who knows?

 

[P.V.]

Sure ask.. Many here have stated that limits do NO good with online casinos, it's totally the OP's fault since they can go elsewhere to blow their money, Sheldon Adelson's dream posters IMO. You know "Click your mouse and lose your house."

I have never disagreed the OP is at fault, has a problem but there needs to be a system in place to stop problem gamblers or the iGaming industry will never evolve in the U.S. at least.

My reply about the banking system was pretty straight forward. My bank would never, again NEVER allow me to deposit 22,000 dollars into an online Website in a five hour period like the OP.

Did this really happen, who knows?

BTW - Your examples are all offline and not online transactions. Cars, weddings, drinks etc..

 

[maphesto]

BTW - Your examples are all offline and not online transactions. Cars, weddings, drinks etc..

Thanks! This is maybe the difference.

Here we have our own card reader at home where we use our bank code AND pin code and the security behind this might do the transactions to look the same. Banks maybe don't see the difference between online or offline. And, they probably don't care either, since it's my money and they know that no thief or burgler can access my card online anyway.

It's a guess.

Btw, when I bought my car the dealer lend me his card reader (exactly looking as mine) and I transferred money 300 km from my home, without my own card reader. This really shows that it's probably seen as the same kind of transactions.

 

[rezak]

Is this still under PAB? I haven't heard anything after I filled the PAB.

 

[lockinlove]

I have to ask, since I don't know or understand.

Can you use your Visa to buy a car?

Can you pay for a huge wedding party with your Visa? If you can, can you then buy additional drinks for the guests a while later? I ask because I know what I can do here and maybe you have restrictions we don't have.

I was at casino Rama in Canada Ontario and I made 5-6 withdrawals of about $200. My bank suddenly blocked withdrawals, called my home and because I wasnt there I couldnt answer to tell them everthing was ok.

So when I got home, I had a message waiting to call the fraud department. My account was flagged for odd behavior and locked. And this was after only about $1200 taken out.

I wasnt mad, I really appreciated this service just in case there was fraud being taken place. I was protected. I guess all this means is I have a really good bank

So yes there are restrictions in some countries.

OP is an adult and the casino/bank arent his parents. So its his fault.

Hello all

#1. You shouldnt be gambling if you lose control to that extent

#2. You should close all gambling accounts and never gamble again. Ive heard stories about people like you. It never ends well.

#3. Good luck in life. This sucks but sometimes tough lessons need to be learned.

 

[naththo]

About PAB status and PAB icons.

Hi Rezak, I noticed your PAB is grey it would have meant it is not yet finished.

5th post Max explained what grey PAB mean https://www.casinomeister.com/forums/threads/pab-listings-in-user-profiles.32516/

Also there are more colours legend of what PAB will be like when it is finished.

https://www.casinomeister.com/forums/threads/pab-listings-in-user-profiles.32516/

Also please see section four how long does it take?

https://www.casinomeister.com/forums/help/pab-rules/

Max is pretty busy guy so you gotta have to be patience.

 

[maxd]

Is this still under PAB? I haven't heard anything after I filled the PAB.

If you have questions about your PAB you should be asking me directly via email, as clearly stated in the Pitch-A-Bitch FAQ. Those directions aside how do you imagine I am supposed to find a wee post like this buried in the depths of the forums? As you see I generally don't -- it is after all 20 days later -- and that's no small part of the reason why you were asked to communicate directly with me if you have questions regarding your issue.

In any case, yes, the PAB is still in progress AFAIAC. I still need some info from the casino regarding those limits of yours.