Poker Complaint Bet365 blocked my account for winning 300 $ with chipdumping.

trendygirl

Dormant account
Joined
Dec 21, 2014
Location
Heaven
The reason they blocked you is that they are pretty sure you know the other person. Now they wan't you to wait 6 months to make sure all funds clear out(are not stolen) etc. If you want your money faster cooperate and tell the truth whatever it is to the Bet365 rep.
I dare to assume that if i say i know the other person, they will close the case and consider we had been doing CHIPDUMPING and frozen the funds for always.
Isnt that a possibility if i tell them i know the other person?

What will happen after 6 months? Will they give me the money back? I can wait 6 months and i wont play ever to their website, even if it was very fun for me!

My big problem is how they treat me after loosing $50K, not noticing the fact that my balance is on loosing streak and i will never be able to win it back!
If i was like on +50.000 $ and i was keep winning, i might have understood that they think im money laundering or doing something bad. But since im loosing?
In fact, bet365 is one of the online bookmakers who are searching for loosing players and if you win at live betting too much, they restrict the amount you are allowed to bet!!!

Anyway, so far "spoton" was the one who answered me very on point. What i also need to know is what will happen after 6 months and if the period can be longer then 6 months?

Thank you.
 

funnymunny

Sometimes here, always 'away'
webby
Joined
Mar 10, 2006
Location
Isle of Man, Macau or Vegas
My big problem is how they treat me after loosing $50K, not noticing the fact that my balance is on loosing streak and i will never be able to win it back!
If i was like on +50.000 $ and i was keep winning, i might have understood that they think im money laundering or doing something bad. But since im loosing?
As others have said, your activity has been interpreted as chip-dumping. If it is unclear from other posts, chip-dumping can be defined as intentionally losing money to other players that are known to you. So yes, losing money (especially such large sums) will raise red flags to the security team(s) involved at the site.


Anyway, so far "spoton" was the one who answered me very on point. What i also need to know is what will happen after 6 months and if the period can be longer then 6 months?
Thank you.
The rep is the only person who can answer this.
 

trendygirl

Dormant account
Joined
Dec 21, 2014
Location
Heaven
Can anyone answer me, what will happen after 6 months of funds being frozen and if the period can be longer then 6 months?
They said that if i dont provide a reliable argument for them and what is my relationship with the other player, the funds will remain frozen for 6 months or longer.
My statement is i did not do chipdumping and thats it! Can the case be solved faster? Can they release my money faster then 6 months? Can anyone answer this?

I dont know what to respond to this. I specifically told them i dont know the other person and that we did not do chipdumping and we did not loose money intentionally etc.

In fact, we played for like half an hour 1 vs 1 ! If we were to chipdumping, wouldnt we end the play in like 5 minutes, so that we dont loose money on stupid rake???
 

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
Can anyone answer me, what will happen after 6 months of funds being frozen and if the period can be longer then 6 months?
They said that if i dont provide a reliable argument for them and what is my relationship with the other player, the funds will remain frozen for 6 months or longer.
My statement is i did not do chipdumping and thats it! Can the case be solved faster? Can they release my money faster then 6 months? Can anyone answer this?

I dont know what to respond to this. I specifically told them i dont know the other person and that we did not do chipdumping and we did not loose money intentionally etc.

In fact, we played for like half an hour 1 vs 1 ! If we were to chipdumping, wouldnt we end the play in like 5 minutes, so that we dont loose money on stupid rake???
I don't know if you have sent a message yet to the rep, but what I do know is that he have already read this thread.

That mean that there is no idea to try and tell him a lie because he already know what have happened.
If you haven't sent him a pm yet then do it and hope for the best.
 

trendygirl

Dormant account
Joined
Dec 21, 2014
Location
Heaven
I have sent a pm to the rep. I still wonder if there is someone else who experienced this accusation with bet365 ?

Can someone who is willing to help me, answer me these particularry questions ?

1) If my statement is i dont know the other person and we did not do chip dumping, what will happen with my funds?
What happends with my account and funds, if bet365 continue to email me the same thing : "our department say you did chipdumping" and i continue to say i didnt?

2) The last email i got from them, was saying that they will frozen the funds for 6 months or more, until i provide them with a believable story.
What means for them a reliable story? Isnt this a trick to keep the funds for themselves? I believe they want to hear from my mouth that i chipdump and break the rules,
so they can have proof and keep the money. What should i do ?

They keep asking me what is my relationship with the other person. I am possitive 100 % that if i say i know the other person, it will only do harm!
I ask for the last time, did anyone here on this forum, was in my situation and got his money back? And if yes, how did he do that?

Thank you!
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
I have sent a pm to the rep. I still wonder if there is someone else who experienced this accusation with bet365 ?

Can someone who is willing to help me, answer me these particularry questions ?

1) If my statement is i dont know the other person and we did not do chip dumping, what will happen with my funds?
What happends with my account and funds, if bet365 continue to email me the same thing : "our department say you did chipdumping" and i continue to say i didnt?

2) The last email i got from them, was saying that they will frozen the funds for 6 months or more, until i provide them with a believable story.
What means for them a reliable story? Isnt this a trick to keep the funds for themselves? I believe they want to hear from my mouth that i chipdump and break the rules,
so they can have proof and keep the money. What should i do ?

They keep asking me what is my relationship with the other person. I am possitive 100 % that if i say i know the other person, it will only do harm!
I ask for the last time, did anyone here on this forum, was in my situation and got his money back? And if yes, how did he do that?

Thank you!
Jeeeze - give it rest - PLEASE!

You have been repeatedly given great advice here; do it or shut up.
Tell Bet365 the TRUTH and leave it with them. If you are genuine, I'm sure you will get your money back.

KK
 

Googobucs

Meister Member
Joined
Sep 18, 2013
Location
Florida, USA
I have sent a pm to the rep. I still wonder if there is someone else who experienced this accusation with bet365 ?

Can someone who is willing to help me, answer me these particularry questions ?

1) If my statement is i dont know the other person and we did not do chip dumping, what will happen with my funds?
What happends with my account and funds, if bet365 continue to email me the same thing : "our department say you did chipdumping" and i continue to say i didnt?

2) The last email i got from them, was saying that they will frozen the funds for 6 months or more, until i provide them with a believable story.
What means for them a reliable story? Isnt this a trick to keep the funds for themselves? I believe they want to hear from my mouth that i chipdump and break the rules,
so they can have proof and keep the money. What should i do ?

They keep asking me what is my relationship with the other person. I am possitive 100 % that if i say i know the other person, it will only do harm!
I ask for the last time, did anyone here on this forum, was in my situation and got his money back? And if yes, how did he do that?

Thank you!
No one here is going to help you make up some kind of lie.
You know the old saying " The truth shall set you free?"

Your ONLY hope is to tell the truth. The entire truth and hope for the best.

If you lie, I promise you they will know. They are not stupid. When you lie and are found out it will get worse. Now you will be labeled a lying fraudster money launderer and both you and your boyfriend will end up on a black list (that does not exist) and you will never play at any casino again.

Don't make a bad situation worse.
 

trendygirl

Dormant account
Joined
Dec 21, 2014
Location
Heaven
When you lie and are found out it will get worse. Now you will be labeled a lying fraudster money launderer and both you and your boyfriend will end up on a black list (that does not exist) and you will never play at any casino again.
Did you read the lines were i said my sports balance is minus - 50.000 $ ? I actually lost money on bet365 and they are looking for loosers like me! If you somehow win at sports betting live, they limit your account so you dont win a lot! The same thing happened to me at poker! I was lucky to win in 30 minutes 300 $ and they said i was chipduming!
How can i money laundering if i am on loosing streak -50.000 $?

I was betting for fun and played poker for the same reason! It was my mistake, not going to happen again! I have read online about the IPoker platform and the fact that they block accounts for no reason.

I DID NOT DO CHIPDUMING AND MY HANDS WERE PLAYED AS I CONSIDERED TO DO! You cannot say what is normal and what is not in poker! I did not raise +1 $ and +5$ then +20 $ and when i got left with 1 $, fold! Thats collusion and thats chip dumping! Not playing 1 vs 1 like we played for the love of game.

I only asked what will happen after 6 months of frozen funds? Can anyone tell me?

Thank you!
 

miso

Meister Member
MM
Joined
Mar 27, 2012
Location
Ireland
Couldn't resist posting again, because this thread is ridiculous.

I know that the rep is watching this, and that they are still waiting for you to contact them through "official channels".

You are the thread starter, so have a look at the bottom of this page. You'll see that Bet365mgr has seen this.

You're 50k in the red, yet 300 is "enormous", so you come to an open forum where you're asking members to help you create a story, while the person you're going to lie to is reading it. And ignoring all the help you're offered, opting for duplicating posts instead.

Don't forget you posted this as a "complaint". Please read the rules of this forum and y'know, follow them.
 

funnymunny

Sometimes here, always 'away'
webby
Joined
Mar 10, 2006
Location
Isle of Man, Macau or Vegas
Like miiisooo, I must be a glutton for punishment...

300 $ for me is enourmous.
In the last 6 months, my balance is on minus - (down) over 50.000 $
With the greatest of respects, these two statements are somewhat contradictory to me. $300 is an “enourmous” (sic) amount to you & yet the amount you're worried about is less than 1% of your losses?


I do not understand why is not allowed if someone wants to give you money to play poker! I was recieveing the chips from my boyfriend!
The reason we did that, was just to transfer the funds from one account to another, nothing else.
We did not do chip dumping so i cannot agree to say i did something, when in fact we didnt!
It doesn’t matter how many times you say it, it doesn’t change the fact that what you did falls into the very definition of chip-dumping. I said that in my earlier post, but here’s a link to a different source that says the same thing...

Chip dumping in a cash game is done to move money from one person to another. “ (Source
You do not have permission to view link Log in or register now.
)​

You may not agree with the definition, but I’m afraid that doesn’t mean that you’re right.


Does anyone know how to explain to bet365 … Can anyone help please?
I want to know what to tell representative of bet365 so that i dont get the accounts blocked and the funds frozen.
As others have previously said, tell them truthfully what happened. (It’s no guarantee you’ll get your money back though - that decision rests with them).

Clearly they already had reason(s) to lock the accounts concerned, so they already likely have pretty solid ways of linking your accounts. (Sorry, but I’m not going to give you examples of what these are (as that would give any fraudsters reading this thread, information on what mechanisms they need to avoid)).


What i really need from you guys…
You have been told many times, contact the rep & tell them the truth.


As far as i can tell so far, bet365 is holding my money illegally
Nope, they’re acting within the T’s & C’s you agreed to when you started using their poker software.


I was a very valuable customer until this happened.
So why the reluctance to contact them about it? The longer you leave it, the worse it looks for you (as they may suspect you’re trying to concoct a story to try to deceive them. (Something your previous posts have implied as much by asking “what should I tell them?”)


In the last 6 months, my balance is on minus - (down) over 50.000 $ and they accuse me of chipdumping for 300 $ ? Thats bullshit, excuse my language!
If anything, I’d say this underlines their stance on fair play. If they’re willing to block a player who can lose $50k on the basis of suspected wrong-doing for <1% of this figure, then that demonstrates to me that game integrity is more important to them than profitability.


I specifically told them i dont know the other person
I was recieveing the chips from my boyfriend!
So you’ve already lied to support? Sorry, but you’re really making things worse for yourself.


I will finish with another quote from you. Contact the rep, tell them this. There’s not a lot else you (or anyone here) can do…
It was my mistake, not going to happen again!
 

trendygirl

Dormant account
Joined
Dec 21, 2014
Location
Heaven
Let me point something up. I understand you guys like to share personal information over the internet, but im little reticent about that.
For this, i will come up with the real facts as happened!

1 ) The real amount is about 900 $.
2 ) I was not playing with my boyfriend, i was playing against someone from neighborhood.
3 ) We played for fun and went at same table, not intended to move funds, but to play fair!
4 ) The entire play, lasted about 30 minutes! If i was chipdumping, i would not be that stupid to pay rake for 30 minutes!
5 ) I have low balance of -50.000 K on sports betting!!!
6 ) It was first time i played poker on bet365 and i won about 900 $ from neighbor. Yet compared with the -50.000 $ its still very low.
7 ) I will keep my statement as it is : I did not chipdumping, neither played collussion because from what i know, collusion is to play at same table with more players!

Can anyone just tell me, what happends if i wait for 6 months? Will i get the money back, yes or no? Can the 6 months period of waiting be longer at their discretion?

Thank you!
 

maphesto

Dormant account
Joined
Jun 5, 2009
Location
Sweden
Can anyone just tell me, what happends if i wait for 6 months? Will i get the money back, yes or no? Can the 6 months period of waiting be longer at their discretion?
The rep? :D

Soon 2014 is over and there are som categories members/casinos can "win" here at CM. IF one category is "most stubborn member", you will probably win it with a mile...;)
 

chayton

aka LooHoo
webmeister
PABnonaccred
CAG
Joined
Jun 5, 2006
Location
Edmonton Canada
Let me point something up. I understand you guys like to share personal information over the internet, but im little reticent about that.
For this, i will come up with the real facts as happened!

1 ) The real amount is about 900 $.
2 ) I was not playing with my boyfriend, i was playing against someone from neighborhood.
3 ) We played for fun and went at same table, not intended to move funds, but to play fair!
4 ) The entire play, lasted about 30 minutes! If i was chipdumping, i would not be that stupid to pay rake for 30 minutes!
5 ) I have low balance of -50.000 K on sports betting!!!
6 ) It was first time i played poker on bet365 and i won about 900 $ from neighbor. Yet compared with the -50.000 $ its still very low.
7 ) I will keep my statement as it is : I did not chipdumping, neither played collussion because from what i know, collusion is to play at same table with more players!

Can anyone just tell me, what happends if i wait for 6 months? Will i get the money back, yes or no? Can the 6 months period of waiting be longer at their discretion?

Thank you!
The amount of times your story has changed makes me doubt that this story is the truth either. :rolleyes: And since the rep for the casino has been reading your ever-evolving explanation of what REALLY happened, I wonder if they're getting the same impression.

As for your repetitive question about what happens when the 6 months is over, let me just make it clear. WE DON'T KNOW. Nobody here can answer that question for you, it's entirely up to casino management. However, if they believe you were laundering money they may be working with government agencies, and if they have evidence that you were doing any kind of fraud the chances are good you won't get anything.
 

suzecat

Dormant account
Joined
Sep 18, 2004
Location
California
The rep? :D

Soon 2014 is over and there are som categories members/casinos can "win" here at CM. IF one category is "most stubborn member", you will probably win it with a mile...;)

I don't know ;) She may have to go against LuckyDahlia and johnnygotthebon! That's some stiff competition :D

Seriously though, the posting styles of these three members is very similar IMO. Each comes charging out the gate, insisting they did no wrong, the casino's accusations are wrong and we don't get their innocent points. From there the postings come in long rapid succession, again urging the members to understand how innocent they are in the matter.

From there the OPs get a bit angry which mellows out to sad contrition and finally a "okay, you got me" post.

It will be difficult to pick a winner!
 

funnymunny

Sometimes here, always 'away'
webby
Joined
Mar 10, 2006
Location
Isle of Man, Macau or Vegas
Let me point something up. I understand you guys like to share personal information over the internet, but im little reticent about that.
For this, i will come up with the real facts as happened!

1 ) The real amount is about 900 $.
2 ) I was not playing with my boyfriend, i was playing against someone from neighborhood.
3 ) We played for fun and went at same table, not intended to move funds, but to play fair!
4 ) The entire play, lasted about 30 minutes! If i was chipdumping, i would not be that stupid to pay rake for 30 minutes!
5 ) I have low balance of -50.000 K on sports betting!!!
6 ) It was first time i played poker on bet365 and i won about 900 $ from neighbor. Yet compared with the -50.000 $ its still very low.
7 ) I will keep my statement as it is : I did not chipdumping, neither played collussion because from what i know, collusion is to play at same table with more players!

Can anyone just tell me, what happends if i wait for 6 months? Will i get the money back, yes or no? Can the 6 months period of waiting be longer at their discretion?

Thank you!
More changes to the story, ignoring advice & still asking questions that have already been answered?
stick_a_fork_in_me_im_done_postcards_package_o.jpg
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Let me point something up. I understand you guys like to share personal information over the internet, but im little reticent about that.
For this, i will come up with the real facts as happened!

1 ) The real amount is about 900 $.
2 ) I was not playing with my boyfriend, i was playing against someone from neighborhood.
3 ) We played for fun and went at same table, not intended to move funds, but to play fair!
4 ) The entire play, lasted about 30 minutes! If i was chipdumping, i would not be that stupid to pay rake for 30 minutes!
5 ) I have low balance of -50.000 K on sports betting!!!
6 ) It was first time i played poker on bet365 and i won about 900 $ from neighbor. Yet compared with the -50.000 $ its still very low.
7 ) I will keep my statement as it is : I did not chipdumping, neither played collussion because from what i know, collusion is to play at same table with more players!

Can anyone just tell me, what happends if i wait for 6 months? Will i get the money back, yes or no? Can the 6 months period of waiting be longer at their discretion?

Thank you!
They can't read thoughts and intents, and can't know through telepathy which neighbours you know personally from those you don't. Therefore, how can item 3) in the new version of the story be true:confused: If you played for 30 minutes just for fun, there would be nothing in the hand histories to suggest chip dumping.

Could this actually be about the -$50,000 rather than the $300 or $900? If they are actually looking into the movement of the $50,000 you lost to other players, then a mere $900 isn't much of an issue, but if there is no evidence in that poker session, maybe it's the sports betting history that has provided them enough clues to suspect something shady is going on. You may think it's about this mere $900 because this is when they finally took action on your account.

A 6 month freeze would give plenty of time for a theft of funds somewhere in the chain to come to light, and is also the cut off time generally considered allowable for a "chargeback" recovery. Maybe other players involved in the lost $50,000 have also found themselves under suspicion. Poker isn't the only way one can "dump chips"; it can also be done through setting up some matched bets amongst a group of players in order to get the funds moved away from a source account so that they may be withdrawn from another account that may be under less suspicion or scrutiny.

The rep can read this thread, and will of course be using what you post here as information regarding your intent, as well as the reliability of any account you have given them. They now KNOW that you have been asking for advice on how to lie your way out of trouble, and that even in asking for this advice, you have not stuck to a consistent story as to what happened.
 

rshkrn

Experienced Member
Joined
Feb 6, 2010
Location
Asia
I want to know what to tell representative of bet365 so that i dont get the accounts blocked and the funds frozen.
They already send me an email, saying that my funds will be frozen for at least 6 months, until i give them a reliable reason. They are the only ones who consider
what is reliable and what not! I did not cheated and did not do the chip dumping but we did started to play with that in mind! However, after that we tried to win
each other chips! I won because i had better cards and they cannot tell from the hands, that we did that on purpose. We did not raise a lot and then fold, so that
one person win the money(chips). We did not bet 1$ then Bet 5 $ then raise 1$ then 99 $ and then fold!

What i really need from you guys, is to know if someone who was in my shoes, got his money back. I did not play colussion at more tables! I only played
with someone i knew, at 1 vs 1 table. If its not allowed i did not knew but from what i know, it is allowed to play with people you know at same table on bet365.
So we played the money between each other and we never raised 1+ to 5$ then 20 $ and then folded.

Can anyone help me? What happens after 6 months of frozen funds?
What you could offer is to get your funds back, freeze both accounts and be barred from playing poker on their site for life! That way at least you have your money and can join another site if you wish to play....maybe they would be kind enough to just ban your poker account and you can still use casino/sportsbook..
 

Cleveland

Dormant account
Joined
Jun 15, 2011
Location
Texas
If i say i want to kill someone because im angry but then that person dies from accident, it means i did it?
We did not do chip dumping so i cannot agree to say i did something, when in fact we didnt!

Thank you!
Sorry but that's such a bad analogy I couldn't resist the temptation to fix it: If you complete an action that results in said persons death and only intended to say scare them, or intended anything else other than their death, you still "killed" them. Varying levels of culpability which would then determine punishment if any. Same applies here. You didn't "say" anything you completed an action.

***im unsure if this thread has already been solved as I haven't read all the way through it yet. That analogy slapped me in the face so hard I had to respond before I continued reading.*** :eek:
 

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