Start at the bottom to read my initial email to inetbet......I am still in the dark as to how someone with a 14 cent withdrawal amount....with no playthrough.... who uses a coupon for 90% ...then deposits ....then the match does not show up....then contact support....then get me the customer even more confuzzled.......then when the customer who deposits every week complains as they feel they have been ripped off.....support tells the cutomer "we will close your account" I was hurling insults"...like I said in my email I am shocked!!!!!!!!!!!!!!!!
What is it wiyj your attitude.
I politely explained to you twice the terms of the coupon you entered only for you to say you have been ripped off.
If you feel you have been ripped off we can close your account and you can play elsewhere.
Being a customer does not allow you to hurl inssults.
----- Original Message -----
From:
To: support@inetbet.com
Sent: Sunday, April 13, 2008 7:41 PM
Subject: FW: Re: coupon issue upset and confused
WOW "ok I won't bother" is this the way to treat a customer, I am totally shocked!!!!!!!!!
So I am a bother to you? well tough ...I am a paying customer who also got ripped of today, I am allowed to question that for sure.
-------------- Forwarded Message: --------------
From: "Support" <support@inetbet.com>
To:
Subject: Re: coupon issue upset and confused
Date: Sun, 13 Apr 2008 18:23:43 +0000
Kim
OK, I wont bother explaining iy again for you, so I have removed the coupon.
You have no coupon and no playthrough now.
Kind regards
CSR Alan
----- Original Message -----
From
To: support@inetbet.com
Sent: Sunday, April 13, 2008 7:16 PM
Subject: Re: coupon issue upset and confused
Hi support, I am totally confused and upset...when I went to deposit today I had a WITHDRAWAL amount of 14 cents and no playthrough on the 14 cents ...so I entered a coupon it came up saying I had a 90% match on my next deposit so I went ahead and deposited and nothing showed up !
Have you been in my transaction history?
This happened to me last week and after contacting support it was fixed. I am very upset over this, as a player at inetbet I "KNOW" the rules and if I had a playthrough sitting on a measley 14cents I would have played it before I added a coupon.
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