Announcement Announcing the Casinomeister 2012 Awards

[The Dude]

Finally they are up!

Best Worst 2012

Best Casinos - Worst Casinos
Best Casino Groups - the Worst
Best New Casino - Best Customer Service
Best Affiliate Program
Best Player Experience - Worst Experience
Biggest Bumbling Screw up
Evil Player Award!
All this and More!

 

[Slotster!]

Who are this '32Red' group? They sound nice.

Massive, massive congratulations to everyone concerned.

Highlights for me are the continued 32Red recognition, the deserving inclusion of of Blue Sq, NetEnt software innovation being rightly acknowledged and, considering I only signed up today, Redbet seemingly going from strength to strength. Reassuring!

I've printed out the 'Best Fan Mail' entry to use as my auto-response vacation email as well.

Thanks Casinomeister - You've done it again.

 

[chuchu59]

I cant speak for my USA friends but for the CW group to be awarded the best group - USA friendly just seems a bit ........

 

[cpdnd31]

Great Job! I think you earned your beer. i do have one suggestion for next year. Would it be possible to do Best USA casino manager. Since you have best USA casino I think we should point out who the best USA casino manager would be. Just a thought.

 

[Nate]

Congrats 32Red, Redbet, 3dice and ClubWorld - All Class operations IMPO.

A very BIG Congrats to Redbet and Andy - They have been Accredited for a short time but they are proving that they are the best NetEnt Casino here hands down.

32Red - What can I say - Well Deserved AGAIN - You are Class!

Club World - Well done - I have absolutely NO issues playing at your Brands.

Lastly 3Dice - Congrats!

Nate

 

[maxd]

Yay! An excellent read! The highs, the lows: tears in my eyes and a grin on my face. Better than the Muppets In Bangkok.

 

[incrediblestuff]

Well deserved winners!
Special props to Andy for winning the Best Manager, and also Best New Casino!
It must have been a close call between Pat, Ben and Andy: All three deserve our praise
Way to go 32Red :notworthy as always, best Global Casino, and a bit sorry to see 3Dice only as best facing US Casino.. oh well, they'll most likely win more again next year

My biggest laugh this week was reading the "Best Fanmail"



A seriously artistic registration indeed!

Thanks Bryan and team for another interesting year!

 

[homerbert]

Andyyyyy wiiiiiiiiiiiiiiiiin ! Very cool, he deserve it!

 

[Dipity]

No shocker for best casinos, tbqh; HOWEVER, massive congrats to you guys all the same.

Biggest congratulations go to Andy from Redbet - without his proactive forum prescence, I don't think Redbet would have achieved best new casino this year. Once again, massive kudos to you, Andy!

 

[aceking123]

well done guys keep up the good hard work !

 

[colly]

Congrats to all and especially my favourite casino 32red- well deserved winner again. Haven't had any connection with Blue Square group but will have to check them out- and Andy from Redbet - well done- you have to be really at the top of your game to edge out Pat Harrison.

 

[Dipity]

Just saw Andy got Best Casino Manager! Thoroughly deserved Well done

 

[Tirilej]

Congratulations to all that won (the good awards that is)

Especially Andy! It was well deserved :notworthy

I have been laughing since Jasminebed wrote her nominations on New Years eve.
She nominated IanO as the cutest Rep.
I'm sorry Ian that you didn't get it. Maybe next year if Bryan is in a good mood

 

[nepatsfan01]

I cant speak for my USA friends but for the CW group to be awarded the best group - USA friendly just seems a bit ........

I was stunned. I don't get that at all. I just wrote a rant about them when there was yet another person complaining about having their Buzzluck check bounce.

Seriously, if there aren't enough casinos anymore, take out the category altogether than nominating one group that seriously has been having more issues than some unaccredited casinos

 

[Simmo!]

Congrats to everyone for their awards.

I'm honoured to have been recognised for my fan mail too... thanks Meister

 

[bonustreak]

Thanks for the awards list to read again this year and big congrats to all those listed

 

[ilovejesus]

hi all

Congratulations to andy redbet 32red 3dice

 

[dionysus]

Good job 32Red and to Mark and your group.

But a big thumbs up to Andy....for doing so much in so little time. I look forward to what 2013 brings (different currencies, new softwares) but with Andy in there, it can only get better. WTG.

 

[parpol]

Congratulations to 32red e Redbet

Happy for Andy and Redbet, for me the top of the online casino!

 

[sapit222]

Congratulations to all the award winners! :clap:

Fan Mail of 2012 Award - Bobys mail was so funny.

 

[mimi26]

Well done Andy. although I dont play at your casino I can see you have a constant presence on the forum which is great


Well done

 

[dionysus]

If there were any additional honourable mentions, mine would be:

Best CSR: Ellen of 3Dice; no single rep out there does as much for players in keeping them entertained. Daily games and turnies, hunts, trivias, bantering and gossiping and keeping the community smiling.

CM Put'em in their place award: Nifty. Love 'im or hate him, doesn't brook fools, has smart counter-points and whether you don't always agree with him, in relation to the merits, he's generally right.

The CM member who posts an opinion in 1000 words or more which, at times, could be succinctly written in 50 or less but nevertheless still make you need to pee once and fill your coffee twice before finishing: VMW (natch!)

CM All-around nicest guy award: rainmaker (if you peed in his cornflakes, he'd apologize he put in too much milk and didn't leave you enough room)

 

[premiergaming]

I thought Nodicbet would have made it in the top scores.

Redbet deserves the award for sure.

 

[LaHutti]

Congrats to the winners, especially my favorite group of 32Red, and newcommer Andy/Redbet. All awards going the way of those 2 operations well deserved.
You guys are what this is all about....keep it up

Love is in the air, when you get fan mail like that Bryan !

 

[VeryBad]

Casinomeister awards and US play

I wanted to wish all my peers across the pond a healthy,happy and productive 2013.
As options are limited over here (and even more so in the State where I reside,NYC) I thought I'd comment on your awards for Best US facing Casino and Group. I played on 3Dice but had to close that account last year. I found their support team (Thanks Anna!) to be helpful,friendly and always responsive. I just had no luck whatsoever and wasn't even getting extended play for my buck so...3Dice had to go,for me. That doesn't mean they aren't the best.It's just one players brief experience.
As far as best group I must agree again. I play regularly on 5 of the ClubWorld groups sites and my emails are always answered in a reasonable amount of time, the support team,in general,friendly and helpful and lastly and ,of course, most importantly, my cash out requests are approved within a day or two and my money arrives in a reasonable amount of time,usually 72 hrs after approval or so. As an example,I requested a 500.00 withdrawal last Thursday, it was approved Friday and when I arose this morning,Wednesday, the funds were in my bank account. 4 business days from request to receipt,here in the US is something I'll accept,every time,as good service.
Alas, our options are indeed limited here in the USA and the RTG software could certainly use some tweaking and some changes to make it more entertaining BUT, of a the CM accredited casinos, Club World gets MY vote as well. Thanks guys, take care, VeryBad.

 

[VeryBad]

Sure do wish I had access to a site like 32Red though. I just read some pretty shocking posts regarding their generosity and attention to clients needs. Good goin' guys. Come to the US!!!

I wanted to wish all my peers across the pond a healthy,happy and productive 2013.
As options are limited over here (and even more so in the State where I reside,NYC) I thought I'd comment on your awards for Best US facing Casino and Group. I played on 3Dice but had to close that account last year. I found their support team (Thanks Anna!) to be helpful,friendly and always responsive. I just had no luck whatsoever and wasn't even getting extended play for my buck so...3Dice had to go,for me. That doesn't mean they aren't the best.It's just one players brief experience.
As far as best group I must agree again. I play regularly on 5 of the ClubWorld groups sites and my emails are always answered in a reasonable amount of time, the support team,in general,friendly and helpful and lastly and ,of course, most importantly, my cash out requests are approved within a day or two and my money arrives in a reasonable amount of time,usually 72 hrs after approval or so. As an example,I requested a 500.00 withdrawal last Thursday, it was approved Friday and when I arose this morning,Wednesday, the funds were in my bank account. 4 business days from request to receipt,here in the US is something I'll accept,every time,as good service.
Alas, our options are indeed limited here in the USA and the RTG software could certainly use some tweaking and some changes to make it more entertaining BUT, of a the CM accredited casinos, Club World gets MY vote as well. Thanks guys, take care, VeryBad.

 

[manuels58]

Although I am quite new at CM, I could see from the very beginning that your job was not an easy one to do.

This year should have been no different (your words), but I guess it was a tough one with some important happenings in the industry and a few threads requesting a special attention because of their relation with the core of that same industry.
I believe it wasn't an easy task for you and your staff.

Here are my congratulations for the excellent job you've done with the most recent list of CM Awards.:notworthy

Side note: In regards to the Fan mail award, what mostly caught me by surprise was his final "Kind regards" ... maybe he was not so rude after all
If you don't mind me suggesting, you could post some of these once in a while in the forum, during the year, so that we all could have some fun too (don't keep all this to yourself only all the year)

 

[bigbear]

Finally they are up!

Best Worst 2012

Best Casinos - Worst Casinos
Best Casino Groups - the Worst
Best New Casino - Best Customer Service
Best Affiliate Program
Best Player Experience - Worst Experience
Biggest Bumbling Screw up
Evil Player Award!
All this and More!

totally agree with Rank being awarded Best Casino Group.Couple of days ago i got an email from Grosvenor apologising that their site had been down the previous day and crediting my account with £50 with only a 1x playthrough for any inconvenience caused.And this was even though i had not been on their site during the time it was down.Big kudos

 

[miso]

You are so right about NetEnt, been playing at Playtech casinos for years, switched to NetEnt just because of the new games. They made my 2012 a lot more enjoyable.
Congrats to all Winners!

 

[colly]

The CM member who posts an opinion in 1000 words or more which, at times, could be succinctly written in 50 or less but nevertheless still make you need to pee once and fill your coffee twice before finishing: VMW (natch!)

CM All-around nicest guy award: rainmaker (if you peed in his cornflakes, he'd apologize he put in too much milk and didn't leave you enough room)

Love it

 

[fortunelounge]

Congratulations

Congratulations and well done to the 32Red guys (especially Mark) and Andy.

Well deserved.

Wim

 

[SunSet Slot Ops]

Well Done to all you guys!!!.. It takes a lot to maintain standards and keep everyone happy in an environment where the only thing that you can bet on with any certainty , is uncertainty.

Congrats CWC, RedBet and Andy....

A special mention for my favourite non-CM member Boby.... I will be using that email when I am dealing with my I.S.P/cellphone provider/utility company/mother-in-law/boss..

 

[richie]

Really enjoyed reading that Have to say (I know it's daft) but the part about 32red sending the player a TV just out of kindness brought a tear to my eye. It's stories like that which gives me hope for the world, & snaps me out of apathy.

Still trying to read through some of the forum threads linked in the awards. Kind of dozed off during the jaguar-gate saga and couldn't get to the end. The funniest bit I read was the 'If you're not going to shit, get off the can.' Quote, laughed so much it hurt. One of the funniest lines I've heard in ages.

I'm not being a shill or anything, but I felt a bit sorry for BetFred. Been a difficult year for them, I agree with the decision, using bots in a promotion is taking the piss a bit and unfair on other players. As for the high-low gate, that is one I'm still reading and it raises some interesting questions. At least BetFred offered to recompense players affected. Not the behaviour of a rogue at all. They should remain acredited IMO, I know they've made mistakes, but it seems to me that despite these they do end up doing the right thing.

Anyway enjoyed reading the awards, hears hoping 2013 brings better fan mail for you.

 

[vinylweatherman]

I cant speak for my USA friends but for the CW group to be awarded the best group - USA friendly just seems a bit ........

This shows just how bad things have become in the US for online players. They seem to have screwed up, but they are not facing much in the way of competition from the really good groups as they have long since pulled out of the US. There are far worse places for US players to play, such as Top Game, and a bunch of new and unheard of operations and software that spring up, and then a couple just vanish with players' funds without trace.

The difference with CWC is that despite the issues, they have not actually "done a runner" from any of these problems, even though a 3 month slog + BS from CS to get a payment seems that way for an affected player.

 

[richie]

Sorry as someone kindly pointed out to me I seem to have posted in the wrong thread. Not sure how to move the post.

Maybe next year I should be nominated for the dumbest forum member award - sorry for breaking the etiquette an all that...

 

[Tirilej]

Sorry as someone kindly pointed out to me I seem to have posted in the wrong thread. Not sure how to move the post.

Maybe next year I should be nominated for the dumbest forum member award - sorry for breaking the etiquette an all that...

I have no clue what you're talking about. To me it seems to be in the right place
But the dumbest forum member award...? I will remember that for next years nominations

 

[The Dude]

I have no clue what you're talking about. To me it seems to be in the right place
But the dumbest forum member award...? I will remember that for next years nominations

I moved his posts from there to here

 

[Tirilej]

I moved his posts from there to here

I know! I was the one that kindly pointed out to him that it was in the wrong place before

 

[Ed Ware]

Hi All

I have been lucky enough to be in the position of posting in this forum in order to thank everyone, and Casinomeister in particular, for recognizing 32Red for the work that we do on a number of occasions over the years. While writing something that gets across how proud and pleased we are doesn't get any easier, the pleasure of being the recipient of accolades from Casinomeister and the community certainly does not fade in time or with repetition.

So thank you everyone who has taken the time to share your experience of 32Red in the past 12 months and thank you also those who have given us the chance to make improvements to our service by highlighting areas for improvement. We know we have lots of fans here and we feel extremely privileged to have people who know so much about this industry outwardly support what we are trying to do, so often. Thanks to Bryan for having the guts to resist the temptation to pass 32Red over for the sake of change or variety. We fully intend to continue to deliver top drawer service and support and make it impossible for him to overlook us next year again!

Finally thanks to the team at 32Red. I can assure members here that this achievement carries a great deal of weight and kudos in our eyes and everyone is thrilled to bits!

Best wishes

Ed.

 

[incrediblestuff]

Hi All

I have been lucky enough to be in the position of posting in this forum in order to thank everyone, and Casinomeister in particular, for recognizing 32Red for the work that we do on a number of occasions over the years. While writing something that gets across how proud and pleased we are doesn't get any easier, the pleasure of being the recipient of accolades from Casinomeister and the community certainly does not fade in time or with repetition.

So thank you everyone who has taken the time to share your experience of 32Red in the past 12 months and thank you also those who have given us the chance to make improvements to our service by highlighting areas for improvement. We know we have lots of fans here and we feel extremely privileged to have people who know so much about this industry outwardly support what we are trying to do, so often. Thanks to Bryan for having the guts to resist the temptation to pass 32Red over for the sake of change or variety. We fully intend to continue to deliver top drawer service and support and make it impossible for him to overlook us next year again!

Finally thanks to the team at 32Red. I can assure members here that this achievement carries a great deal of weight and kudos in our eyes and everyone is thrilled to bits!

Best wishes

Ed.

Hi Mr Ware!
Congrats on your repeated, and well deserved win
It seems 10 years ago but it was only 2, since i've been frequenting 32Red as number 1 casino, and i must say i am a happy customer there! i had in my history of play maybe one or two minor technical issues, but the experience has been top of the bill, outstanding really.

I hope you will lead the company many more years, or when you don't, pass the hat to pat, i think 32Plc, would be in good hands then
I hope, and it does look that way, that your competition will observe, learn and follow these footsteps in the world of online entertainment, since that is the only correct path, and will lead to growth and expansion.

With the risk of that sounding slightly cheesy, i really admire the establishment you have set up, and am proud to say i am promoting you as an affiliate, since i recently decided to also make an attempt to make the interesting world of online entertainment my life's main ingredient, i think there's only a few Casinos out there that deserve to be "pushed" even if they are already the more successful ones...

To many more years of high quality entertainment! Cheers!

 

[incrediblestuff]

When i woke up this morning and re-read my post, it seems unwise to try and express your feelings when intoxicated...
I always try to word my opinion or feelings with a little eloquence, in retrospect i find that it doesn't show in the above post ^^
I hope my fellow members will forgive me!
Thanks Ed for appreciating it anyway

(proof i was drunk: i would never de-capita(te)lize Pat H!) <--feel free to improve my English and show me the word to describe the missing of a Capital letter