Gifts For You! We're Celebrating! The Great PAB Giveaway of 2023!

  • Q1: What was your Best Casino in 2023?
Just started playing there, but I would have to say @3Dice. Been an amazing experience so far.
  • Q2: What was your Best User Experience -- meaning they did you right and you'd thank them for it -- in 2023?
Even though I know you are looking for a casino, I have to go with Casinomeister on this one. You guys helped me collect that once-in-a-lifetime hit that we all dream of. Will never forget everything you guys did for me!!!!
  • Q3: If you were to pick a casino with the Best Customer Service who would it be?
@3Dice
  • Q4: You guys know the casino reps we have here on the forums, so who in particular would you want to pat on the back for a job very well done in 2023?
@maxd and @Casinomeister himself for all of their selfless work on my behalf. You guys rock!

USA - Vermont
 
Hmmm... I think I know you - do you live in Serbia...? :rolleyes:

Q1: Begins with V and ends with slots - have a guess why (after playing there for 9 years)...

View attachment 191528
In case you're wondering - I played 50 spins on that Ape Shit and had ONE win. Whereas after just SIX spins on Candy Jars, I hit a 1,067x win :cool:

Q2: Has to be the same again really - never had any serious problems with them. (Their affiliate #*%&£$ is a different story...)

Q3: Same again! I don't play at many different places these days and have very little interaction with CS at any that I do play.

Q4: Has to be L&L Jan... because he promised to buy me as much beer as I can drink in London next February if I vote for him... :cheers:

And I live in ENGLAND! Is that a country??? Seems not at most places I've ever signed up to... :mad:

KK
I live in the United States . Kansas to be exact lol .
 
I live in the United States . Kansas to be exact lol .
Yeah - I saw your profile :thumbsup:

It's just that you voted for Brango and Yabby who are both part of the "Extreme Group" who I have been promoting for many a year... ;)

KK
 
  • Q1: What was your Best Casino in 2023? Leovegas
  • Q2: What was your Best User Experience -- meaning they did you right and you'd thank them for it -- in 2023? Leovegas fixed several bonus redemption issues for me and the rewards lately have been good for New Zealand players
  • Q3: If you were to pick a casino with the Best Customer Service who would it be? I would have to say Rizk was the most painfree at getting staff who knew how to resolve the issue but I closed my account there after getting excluded from reel races. Leovegas was a close second
 

Hello Casinomeister-land!​


As some of you may know we've had a pretty exceptional year for the Player Arbitration (PAB) service here at Casinomeister:
  • 500+ PABs received.
  • €1,000,000+ returned to players.
  • Winner Best ADR (Alternate Dispute Resolution) Award at SIGMA 2023

While we were basking in our chuffedness over all this it occurred to us that it would be great to say "thank you" to the forum membership here at Casinomeister. It's you guys and your participation here that makes all this possible so a little something in return seems entirely appropriate.

Before we proceed I want to mention our friends and valued sponsors for all this. They are:
  • Betreels
  • Bitstarz
  • iNetBet group
  • L&L
  • Lottomart
  • Legend Affiliates/Entertainment Software Group
Here's a little shout-out to the appropriate reps, many thanks guys!
@Betreels Casino & Sports , @BitStarz , @emily_hanson (iNetBet), @L&L-Jan , @Mark_Lottomart .

So we've got two giveaways​

#1. We've randomly picked a couple dozen legitimate PABers from 2023 -- whether their PAB was successful or unsuccessful -- and have casino-related gifts for you all! These are mostly Free Spins or NDBs with minimal strings attached, that sort of thing. We've gone for larger gifts here since you guys were all part of the PAB success in 2023 and we want to thank you for that. These gifts are valued at £/$/? 50 or 100.

#2: We have loads of casino-related gifts for the forum membership at large. What we'll do is post four questions related to your gaming experience in 2023, answer one of those questions here in the thread and that will be your entry into our random draw. Also, you'll need to mention (or PM me) your home country. Honestly, we have LOTS to give away here -- as above it's Free Spins, NDBs, etc -- so please do participate if you are so inclined. The gifts here are £/$/? 20, and you can win multiples (see below).

Ok, let's jump right in! Here are the questions for the #2 giveaway. Answer any one you like in a post here in this thread and that's it, you've entered the random draw! Answer more than one question and you'll be in for multiple entries. :cheerleader:
  • Q1: What was your Best Casino in 2023?
  • Q2: What was your Best User Experience -- meaning they did you right and you'd thank them for it -- in 2023?
  • Q3: If you were to pick a casino with the Best Customer Service who would it be?
  • Q4: You guys know the casino reps we have here on the forums, so who in particular would you want to pat on the back for a job very well done in 2023?
Any questions? Concerns? Let us know that too. You can PM me at max.drayman@casinomeister.com if needs be, but posting here in the thread might be best.

Terms & Conditions​

Yeah, you knew this was coming. All we ask is the following:
  • you need to have been a Casinomeister member as of midnight last night, so 2400 GMT 19 December 2023.
  • you need to give us some time to arrange for appropriate gifts for you (meaning the casino is allowed to give you the gift given whatever home country you are in).
  • you need to be nice to a stranger and/or a fuzzy creature this holiday season, the more the better.
Extreme
Extreme, I won $2800 and was paid within 10 minutes!
Extreme all the way, very friendly, helpful responsive staff!
Tawny for sure, what a rock star when it comes to getting you your payouts, she's helped me several times, usually by the next day!
 
Okay here we go and again no surprises in my answers as they will be the same as the nominations for best casino. But more importantly is to thank the staff for the great job on PAB'S and the money they have got back for players. Also thanks to all the casinos and Rep's that have generously offered to contribute prizes.

1. Best casino goes to Lottomart.
2. Best experience goes to Lottomart again. Won what was a good amount for me few months back and the withdrawal went through no problems same as always.
3. Best customer service. Well if we are talking about dealing with live chat etc. None as never had to use them. But if we are meaning speed of withdrawals , promotions and stuff like that then again Lottomart it is.
4. Best Rep's. Oh wonder who I will put lol. Okay for representing their brands and for actually just joining in with the community and posting regularly on different threads as well as dealing with their casinos has to be @Mark_Lottomart and @L&L-Jan . Marks just probably the best the forum.has ever had and tho never dealt with Jan he's always here helping and posting. Tho should also mention a non Rep as let's face it @Mr Wild is the one that sorts stuff and always tries to explain things for Videoslots when the actual Rep just posts standard answers.
 

Hello Casinomeister-land!​


As some of you may know we've had a pretty exceptional year for the Player Arbitration (PAB) service here at Casinomeister:
  • 500+ PABs received.
  • €1,000,000+ returned to players.
  • Winner Best ADR (Alternate Dispute Resolution) Award at SIGMA 2023

While we were basking in our chuffedness over all this it occurred to us that it would be great to say "thank you" to the forum membership here at Casinomeister. It's you guys and your participation here that makes all this possible so a little something in return seems entirely appropriate.

Before we proceed I want to mention our friends and valued sponsors for all this. They are:
  • Betreels
  • Bitstarz
  • iNetBet group
  • L&L
  • Lottomart
  • Legend Affiliates/Entertainment Software Group
Here's a little shout-out to the appropriate reps, many thanks guys!
@Betreels Casino & Sports , @BitStarz , @emily_hanson (iNetBet), @L&L-Jan , @Mark_Lottomart .

So we've got two giveaways​

#1. We've randomly picked a couple dozen legitimate PABers from 2023 -- whether their PAB was successful or unsuccessful -- and have casino-related gifts for you all! These are mostly Free Spins or NDBs with minimal strings attached, that sort of thing. We've gone for larger gifts here since you guys were all part of the PAB success in 2023 and we want to thank you for that. These gifts are valued at £/$/? 50 or 100.

#2: We have loads of casino-related gifts for the forum membership at large. What we'll do is post four questions related to your gaming experience in 2023, answer one of those questions here in the thread and that will be your entry into our random draw. Also, you'll need to mention (or PM me) your home country. Honestly, we have LOTS to give away here -- as above it's Free Spins, NDBs, etc -- so please do participate if you are so inclined. The gifts here are £/$/? 20, and you can win multiples (see below).

Ok, let's jump right in! Here are the questions for the #2 giveaway. Answer any one you like in a post here in this thread and that's it, you've entered the random draw! Answer more than one question and you'll be in for multiple entries. :cheerleader:
  • Q1: What was your Best Casino in 2023?
  • Q2: What was your Best User Experience -- meaning they did you right and you'd thank them for it -- in 2023?
  • Q3: If you were to pick a casino with the Best Customer Service who would it be?
  • Q4: You guys know the casino reps we have here on the forums, so who in particular would you want to pat on the back for a job very well done in 2023?
Any questions? Concerns? Let us know that too. You can PM me at max.drayman@casinomeister.com if needs be, but posting here in the thread might be best.

Terms & Conditions​

Yeah, you knew this was coming. All we ask is the following:
  • you need to have been a Casinomeister member as of midnight last night, so 2400 GMT 19 December 2023.
  • you need to give us some time to arrange for appropriate gifts for you (meaning the casino is allowed to give you the gift given whatever home country you are in).
  • you need to be nice to a stranger and/or a fuzzy creature this holiday season, the more the better.
Q1:Bitstarz
Q2:Bitstarz
Q3:Bitsataz
Q4:I would give all of them a pat on the back for all doing a great job, my country is USA
 
  • Q1: What was your Best Casino in 2023? Wildz / Rootz LTD
  • Q2: What was your Best User Experience -- meaning they did you right and you'd thank them for it -- in 2023? Wildz / Rootz LTD
  • Q3: If you were to pick a casino with the Best Customer Service who would it be? Mr Green Casino
  • Q4: You guys know the casino reps we have here on the forums, so who in particular would you want to pat on the back for a job very well done in 2023? @Mr Wild
 
  • Q1: What was your Best Casino in 2023? - Yeti.
  • Q2: What was your Best User Experience -- Hyper (Had my old address listed and it was sorted out straight away), and a speedy withdrawl to boot..
  • Q3: If you were to pick a casino with the Best Customer Service who would it be? - L and L Casino's allways fast with response.
  • Q4: You guys know the casino reps we have here on the forums, so who in particular would you want to pat on the back for a job very well done in 2023? Goes without saying really.... L and L Jan and Lotto Mark for allways doing something for the community.. You guy's are great :)
 
  • Q1: What was your Best Casino in 2023? Videoslots
  • Q2: What was your Best User Experience -- meaning they did you right and you'd thank them for it -- in 2023? Videoslots
  • Q3: If you were to pick a casino with the Best Customer Service who would it be? Videoslots
  • Q4: You guys know the casino reps we have here on the forums, so who in particular would you want to pat on the back for a job very well done in 2023? Videoslots
UK-based :thumbsup:

My answers are a bit skewed because I only play at one site these days. The reps on here for VS, @Team.Videoslots and @Mr Wild do a good job of keeping the two VS threads alive, trying to answer everyone's questions and dealing with some of the persistent moaners - so fair play to them! 😀
 
  • Q1: What was your Best Casino in 2023?: Videoslots, its the site i use most frequently, very rare to enocunter issues. Shout-out also to the Betsson group and Vera&John for still keeping the rtp at 96% despite most other sites having a limbo competition to see how low they can go.
  • Q2: What was your Best User Experience -- meaning they did you right and you'd thank them for it -- in 2023? -
  • Q3: If you were to pick a casino with the Best Customer Service who would it be?: Videoslots and Betssongroup both have good support, usually quick to get ahold o someone and they seem to be knowledgeable for the most part.
  • Q4: You guys know the casino reps we have here on the forums, so who in particular would you want to pat on the back for a job very well done in 2023?: Ill go with the usual suspects, @L&L-Jan , @Mark_Lottomart @Mr Wild and also @Jelena_PragmaticPlay . Being helpful and active on the forum goes a long way, so far Jelena is the only one that has released a dancing video but i fully assume its only a matter of time before Jan, Mark and Mrwild follow suit. Looking forward to it. ;)

Not sure If Swedes are eligible to win a prize considering the rules regarding bonuses on the Swedish market, but you never know, they say Sata Santa works in mysterious ways.
6.gif
 
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I am honored to participate in this giveaway! It has been a fun 20 years here at CM i have been a member of this forum. So to my anwers.

1. Best casino: Leovegas
2. I got several promotions from them , and just enjoyed the overall user experience. Games were hot too, and won some money. I thanked them in chat a few times.
3. I think that would also be Leovegas because they have sorted all problems i have had with the casino.
4. Its not exactly casino rep, but i would pick @Jelena_PragmaticPlay , but its close , since its a gaming operator personnel. But as a casino rep i would pick @L&L-Jan .

Thanks again for year 2023 at CM!

I am from Finland @maxd
 
1) Most of my 2023 play was focused on Rootz brand so Wildz and caxino are probably in the top.

2&3) Likely also wildz/caxino. It's harder to remember the good things over the frustrating experiences.

4) @L&L-Jan and @Mark_Lottomart

While i don't play a lot at their brands, they have the most visible forum presence from what I've seen. Seem like two nice fellas that are engaging with the community constantly.

Oh yeah my country is Finland
 
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I had a successful PAB on here, really appreciated it!
I'm from the Netherlands.
  • Q1: What was your Best Casino in 2023?
    Leovegas, instant withdrawal and a lot of slot providers
  • Q2: What was your Best User Experience -- meaning they did you right and you'd thank them for it -- in 2023?
    Leovegas, instant withdrawals, no matter how big ;)
  • Q3: If you were to pick a casino with the Best Customer Service who would it be?
    Leovegas, very helpful and trying to fix things for you while in chat. Never had any better.
  • Q4: You guys know the casino reps we have here on the forums, so who in particular would you want to pat on the back for a job very well done in 2023?
    Nobody, no good interaction with a rep on here (probably because it's mostly UK)
 
  • Q1: What was your Best Casino in 2023?
winz casino <3 @Winz.io casino
  • Q2: What was your Best User Experience -- meaning they did you right and you'd thank them for it -- in 2023?
  • Again Winz @Winz.io casino
  • Q3: If you were to pick a casino with the Best Customer Service who would it be?
  • and again winz @Winz.io casino , they have been really wonderful and enjoyed playing there

  • Q4: You guys know the casino reps we have here on the forums, so who in particular would you want to pat on the back for a job very well done in 2023?

  • juri from @Winz.io casino and Vs rep @Team.Videoslots they both been great if any issue they sort it out very promptly the best thing is even if we dont Pm or let it go they contact us if we ever mention about in forum by opening up a pM Thats too good . but for this award i will pick @L&L-Jan and @Mark_Lottomart bcs they do the same and they stand up for the community. a good example will be there was a competition in forum and the casino rep was missing by the time the results were announced . mark whole heartedly announced he will deliver the prize and jan too ,thats how good these ppl are (sad that i cant play both casinos as much as i want for other reasons)
been in CM for too long and i amde my first PAB this year it was an old case and had no hope, but wa spleasently surprised by the effort @maxd put on it , its just an awesome team

heats off to all the guys <3
 
I’m a bit late with this!

1. Conquestador

2. Conquestador- I had 3 withdrawals back to back 2 on a Saturday one on a Sunday. The two on Saturday I requested in the wee hours of the morning. One for $5000 one for $1000 (my limit was $5000 per withdrawal) I went to sleep and a few hours later woke up and checked my email to see that they had been deposited, went to sign into my bank account and I was locked out. Had to call my bank, they said my account was locked due to too many sign in attempts. And then told me I had to go into the bank on Monday to get a new card and get my account unlocked. That withdrawal I made on Sunday for another $5000 I sent to my other bank with no issues whatsoever. On Monday, I went into my bank to try to get it resolved. That turned into a month-long process with my bank and them blaming Gigadat and Conquestador. The $1000 dollar transfer had gone through with no problem, but the $5000 transfer had flagged. My bank kept telling me that Gigadat had retracted the payment. I finally got fed up after numerous calls to customer service at my bank and Gigadat and trips to my local branch, I finally emailed Conquestadors customer service and within two days I’m contacting them. My account was unlocked and the $5000 was released.

3. Conquestador

4. Honestly I’m not familiar with the reps on here. But Nikolai @Conquestador was a HUGE help to me!!

And I’m located in New Brunswick Canada!
 
This is fun :)

1. My best Casino Is Bitstarz, always :)

2, Bitstarz has allowed for me to withdraw all my winnings many times from no deposit free spin wins that went over the $100 limit. I never asked, they always offered. I thought that was generous.

3. Bitstarz again, customer service is outstanding. Always there when I need them and super friendly.

4. Olle from Bitstarz of course, he handles complaints professionally and always works on trying to make everyone happy.

From Australia

Merry Xmas everyone :cheers:
 

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