Casino Complaint Alanutdfc vs Videoslots

[colinsunderland]

I think what is being implied here is that if you are in the UK and are committing fraud things suddenly can get complex. I am not saying that this is the case here - but checking the thread over at AG where one of these guys was using someone else's CC - well that is a red flag. The PAB is out of our hands since the OP has been referred to IBAS - and Video Slots needs a "binding" resolution. The PAB service is not a binding resolution service but a way "hopefully" that parties can come to an agreement over whatever.

Mr Wild works for videoslots so to twice imply on the thread that it is fraud, it seems like he is using knowledge from his job. That might not be the case, but I do think casino staff should keep out of threads like this unless they are speaking on behalf of their employer, if for no other reason than to stop people thinking it.

I also think its pretty obvious theres more going on here, as you say, using someone elses card is a big no no regardless of anything esle.

 

[bebo67]

Mr Wild works for videoslots so to twice imply on the thread that it is fraud, it seems like he is using knowledge from his job. That might not be the case, but I do think casino staff should keep out of threads like this unless they are speaking on behalf of their employer, if for no other reason than to stop people thinking it.

I also think its pretty obvious theres more going on here, as you say, using someone elses card is a big no no regardless of anything esle.

The cc used was from someone else, not the OP. I thought Mr Wild said he didnt work for VS I'm sure VS has top notch security, and for them to deny documents and stick by it, makes it look more like fraud doesn't it? Who knows though. its all speculation, and I've already spent too much time on it I need to find an illustrator for a children's book that I got, by Friday!

 

[Alanutdfc]

I wonder if VS has software to check if players have been blacklisted at other casinos. If so can they take money on those grounds?

Hi,i have not been blacklisted at other casinos...i have no idea what is happening here,but i guess i will now just wait 2/3 months for IBAS to get back to me.

 

[terrijohn]

Exaggerated rumours, implied criminal activity and dreamt up scenarios. More commonly known as scaremongering. Dig your heels in, let your case run its course with IBAS and ignore the things that are being speculated on in this thread. If you have done nothing wrong IBAS will be the ones to confirm that. Chill out bud.

 

[terrijohn]

Mr Wild works for videoslots so to twice imply on the thread that it is fraud, it seems like he is using knowledge from his job. That might not be the case, but I do think casino staff should keep out of threads like this unless they are speaking on behalf of their employer, if for no other reason than to stop people thinking it.

I also think its pretty obvious theres more going on here, as you say, using someone elses card is a big no no regardless of anything esle.

There could be grounds here to make a complaint to the DPC. Breach of data protection is a big deal, especially with all the new legislation. Anyone know which department Mr Wild works at VS?

 

[colinsunderland]

There could be grounds here to make a complaint to the DPC. Breach of data protection is a big deal, especially with all the new legislation. Anyone know which department Mr Wild works at VS?

There is no DPA breach in this thread.

 

[terrijohn]

There is no DPA breach in this thread.

Mr Wild works for videoslots so to twice imply on the thread that it is fraud, it seems like he is using knowledge from his job.

Your words. And I think that after being presented with the evidence it would be the DPC who would pass judgement on that.

 

[colinsunderland]

Mr Wild works for videoslots so to twice imply on the thread that it is fraud, it seems like he is using knowledge from his job.

Your words. And I think that after being presented with the evidence it would be the DPC who would pass judgement on that.

Ok, firstly I didn't say he was, just that it seems like, secondly, I didn't imply there was any data protection breach, maybe you might like to say what you think the breach might be? I've read all the posts and don't see a single bit that I would be able to identify the data subject from, which bit have I missed?

 

[terrijohn]

True, you never said he was. Although you did imply there was a data protection breach when you mentioned that he worked for VS and he might be using knowledge from his job. But like you said, that may not be the case. Ordinarily I wouldn't have thought twice about what Mr Wild was saying but the fact that he is on the payroll at VS makes me a tad suspicious. Again that is for the DPC to decide.

 

[colinsunderland]

True, you never said he was. Although you did imply there was a data protection breach when you mentioned that he worked for VS and he might be using knowledge from his job. But like you said, that may not be the case. Ordinarily I wouldn't have thought twice about what Mr Wild was saying but the fact that he is on the payroll at VS makes me a tad suspicious. Again that is for the DPC to decide.

I didn't imply that at all. For there to be a breach in this case, personally identifiable information must have been disclosed. Otherwise, as an example, if a casino employee stated they had someone use a stolen credit card last year, then that could be classed as a breach, which it clearly isn't. I genuinely don't know if Mr Wild was talking from inside knowledge, but even if he was, then unless he has disclosed details that could allow someone to identify the player, then there is no DPA breach. That doesn't mean he was right to say what he did, but it most certainly isn't a DPA breach.

 

[bebo67]

Omg. Everyone is looking for an angle to stir shit up for their benefit these days. Terrijohn, you are becoming absolutely annoying since you have joined. If I get in shit for saying this, so be it! You have NOT put anything on this forum of value. If this thread has nothing to do with you as you have stated numerous times, then why are you stirring the pot? As far as I know Mr. Wild does not work for VS, and if you have a bone to pick with VS, then go away and pick it with them in private. Otherwise build a bridge and get the hell over it!

 

[terrijohn]

Cmon can you realy not see how your statement implies that there could be a breach? Given that he works for VS and that you said he might be using knowledge from his job..with regard to what is defined as a data breach that comes down to the evidence presented and the outcome thereof.

 

[colinsunderland]

Cmon can you realy not see how your statement implies that there could be a breach? Given that he works for VS and that you said he might be using knowledge from his job..with regard to what is defined as a data breach that comes down to the evidence presented and the outcome thereof.

ok, simple question, whats the customers name?

 

[colinsunderland]

Omg. Everyone is looking for an angle to stir shit up for their benefit these days. Terrijohn, you are becoming absolutely annoying since you have joined. If I get in shit for saying this, so be it! You have NOT put anything on this forum of value. If this thread has nothing to do with you as you have stated numerous times, then why are you stirring the pot? As far as I know Mr. Wild does not work for VS, and if you have a bone to pick with VS, then go away and pick it with them in private. Otherwise build a bridge and get the hell over it!

Has he recently stopped working there as he definitely did not too long ago?

 

[terrijohn]

Omg. Everyone is looking for an angle to stir shit up for their benefit these days. Terrijohn, you are becoming absolutely annoying since you have joined. If I get in shit for saying this, so be it! You have NOT put anything on this forum of value. If this thread has nothing to do with you as you have stated numerous times, then why are you stirring the pot? As far as I know Mr. Wild does not work for VS, and if you have a bone to pick with VS, then go away and pick it with them in private. Otherwise build a bridge and get the hell over it!

Seems to me like you are the one who's been looking for an angle. Not that it bothers me any. And I thought that picking bones with online casinos is part of what these forums are for.

 

[dionysus]

Seems to me like you are the one who's been looking for an angle. Not that it bothers me any. And I thought that picking bones with online casinos is part of what these forums are for.

picking bones with online casinos is part of what the forum is yes..and there's rules and protocols in place..namely first reaching out to the casino rep to the casino in question and trying to resolve the issue.

 

[bebo67]

Seems to me like you are the one who's been looking for an angle. Not that it bothers me any. And I thought that picking bones with online casinos is part of what these forums are for.

You know what? I always give people the benefit of the doubt, but trust me when I say. I can feel with every fiber of my being, you are not a good person and you are a con. End.

 

[bebo67]

Has he recently stopped working there as he definitely did not too long ago?

I remember him saying in one of the posts a couple of days ago that he didnt work for them. Can't remember what post it was though.

 

[terrijohn]

You know what? I always give people the benefit of the doubt, but trust me when I say. I can feel with every fiber of my being, you are not a good person and you are a con. End.

 

[colinsunderland]

I remember him saying in one of the posts a couple of days ago that he didnt work for them. Can't remember what post it was though.

I can't find that, but he still references VS as though he works there, perhaps he can confirm?

 

[bebo67]

I can't find that, but he still references VS as though he works there, perhaps he can confirm?

Mr Wild said: ↑
I have never posted in behalf of Videoslots. Im no official rep of Videoslots.

I however know, what exactly UKGC have said and today they where confirmed with guidelines. You might think they are "guidelines" but the UKGC compliance officers follow them by law. Latest today GVC was fined for not following bonus guidelines. 350K GBP.

 

[colinsunderland]

Mr Wild said: ↑
I have never posted in behalf of Videoslots. Im no official rep of Videoslots.

I however know, what exactly UKGC have said and today they where confirmed with guidelines. You might think they are "guidelines" but the UKGC compliance officers follow them by law. Latest today GVC was fined for not following bonus guidelines. 350K GBP.

Yes, but that doesn't say he doesn't work for them, just that he isn't posting the official company policy

 

[Alanutdfc]

I think what is being implied here is that if you are in the UK and are committing fraud things suddenly can get complex. I am not saying that this is the case here - but checking the thread over at AG where one of these guys was using someone else's CC - well that is a red flag. The PAB is out of our hands since the OP has been referred to IBAS - and Video Slots needs a "binding" resolution. The PAB service is not a binding resolution service but a way "hopefully" that parties can come to an agreement over whatever.

Back to fraud: things have changed over the past few years. When casinos were licensed in Malta, or Gibraltar, or in the Caribbean, players could do pretty much whatever they want in order to defraud a casino (not saying this is the case here because I don't know). Now that casinos are licensed in the UK and players are there as well, then any fraud activity may be reported to the authorities. IBAS can deal with civil disagreement; the UK fraud division is used for criminal matters.

Ive no idea what the case is with this other guy,but i used my own debit card,it was actually the one thing that they approved,before starting to reject everything i sent that they asked for.

Hello,

We thank you for concluding the security check on Videoslots.com.

Your credit card has been verified and approved.

Kind regards,
Support

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.

 

[maxd]

..with regard to what is defined as a data breach that comes down to the evidence presented and the outcome thereof.

Rubbish! The DPA and new GDPR are very specific about what constitutes a data breach. As colin said a breach requires that a specific individual be identifiable -- name, address, etc -- from the leaked data. Again, as colin said, try to identify an individual from what's been said here. You won't because you can't.

DPA/GDPR is not a gag order like you're trying to make it out to be. You're just trolling because you think everyone is ignorant enough to believe your hollow sabre-rattling. If you think there is a DPA case here then take it to the authorities. And good luck with that.

 

[Mr Wild]

Maybe you guys want my source of wealth documentation as well when you at it?
Please be my guest to post where you all work and which department if you wish to share that information in a public forum. I dont want to!

As I posted earlier. I find these two guys to be very odd and not trust wordy based on the below which I posted earlier.

"
I guess its just a coincidence, that you and the op signed up within 24 hours after each other to post in the same thread. Both listing videoslots as "worst casino" in your profile.
You complaint on Askgamblers is public btw with the same username you use here.

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You seem to been locked by the same reason as the op. I guess its just a coincidence as well.

"

I have posted in this thread and several other threads that its illegal to share information with 3rd parties if its a serious crime.

The OP has claimed he has been blocked by the following term.

"rule 1.4 states:

• decline a person to open a Videoslots account and/or to close an existing account decline to accept no deposits without any explanation, provided that any wagers and winnings already made will be honoured by the Company as long as these were not acquired by fraud or other illegal or illicit means;
• suspend and/or cancel the person from promotional activities, competitions or other services, whenever
• Videoslots is of the opinion that there are legitimate concerns that the account is, has been or may
  • be used for illegal, fraudulent or dishonest activities
  • request documents for verification of identity, the authorisation to use a specific card (including pre-paid cards) and/or other facts provided by the account holder, before expediting withdrawals.
  • hold and manage funds belonging to the account holder in accordance with generally accepted guidelines
  • for cash management. This may include a financial institution and/or a payment solution provider being
  • entrusted to hold funds in the name of and/or for the benefit of the account holder
  • forfeit and/or confiscate funds available on an account and/or refuse to honour a claim, in the event that, directly or indirectly, these Terms and Conditions have been violated and/or other unauthorised
• limit and refuse bets and to terminate events or games from being offered on the site."

So to me it seems you must have sent in fraudulent documents or you broke one of the other points in the above term.

Stealing someones identity for example is a serious crime and the casino would not be able to share the information here at CM.