I know its not a good idead to play at Rival while labels , but i ignored all warning and played at slotsoffortune.com.
I took a very bad bonus with a 50 times playthrough not cashable only for slots . Well when i finished the playthrough i cashed out 1178 €.
3 days later i received the following message :
"Dear ........,
Regrettably your withdrawal has been denied due to bonus abuse.
Your last deposit has been funded back to your account and you may log
in to withdraw this.
Sincerely,
Slots of Fortune Customer Suppor"
When i asked support what i made wrong they told i had broken the following rule :
"Additional examples of irregular betting patterns may include and not limited to placing, single bets equal or in excess of 30% or more of the value of the current bonus credited to the players account, until such time that wagering requirements have been met. Placing maximum bets with the bonus funds until big wins occur, then switching their betting patterns by placing minimum and/or low bets in order to clear the wagering requirements."
I have not bet more then 30 % . I havent even bet more then 20 %.
The reason why these rogue have stolen my money is ridicilous :
I changed to a lower betsize after i had a good win !!!!
Thats why they steal my money
During the wagering i increased my betsize again and played in the end with a slot progression which was not succesful and made me lose more then 500 € . I was not playing low risk or something like that .
Its the worst and most ridicilous rip off i have ever experienced . They told me to refund all my deposits but they havent done it .
There Management is extremely incompetent i think if you guys are interestet i will publish the "agreement" they have sent me and the management email.
Avoid slotsoffortune.com at all costs
I took a very bad bonus with a 50 times playthrough not cashable only for slots . Well when i finished the playthrough i cashed out 1178 €.
3 days later i received the following message :
"Dear ........,
Regrettably your withdrawal has been denied due to bonus abuse.
Your last deposit has been funded back to your account and you may log
in to withdraw this.
Sincerely,
Slots of Fortune Customer Suppor"
When i asked support what i made wrong they told i had broken the following rule :
"Additional examples of irregular betting patterns may include and not limited to placing, single bets equal or in excess of 30% or more of the value of the current bonus credited to the players account, until such time that wagering requirements have been met. Placing maximum bets with the bonus funds until big wins occur, then switching their betting patterns by placing minimum and/or low bets in order to clear the wagering requirements."
I have not bet more then 30 % . I havent even bet more then 20 %.
The reason why these rogue have stolen my money is ridicilous :
I changed to a lower betsize after i had a good win !!!!
Thats why they steal my money
During the wagering i increased my betsize again and played in the end with a slot progression which was not succesful and made me lose more then 500 € . I was not playing low risk or something like that .
Its the worst and most ridicilous rip off i have ever experienced . They told me to refund all my deposits but they havent done it .
There Management is extremely incompetent i think if you guys are interestet i will publish the "agreement" they have sent me and the management email.
Avoid slotsoffortune.com at all costs