Roguish Slotsoffortune (Rival Casino) steals my money

[heador112]

Pay the person 878 Euro, attempt to redeem yourself, and move on. It's called damage control - read up on it...

SOF talks aout a refund of 300 € but this not correct . Actually they have only refunded my last deposit of 100 € . They owe me 1078 € .

 

[Mavin1]

This condition to my eye is equivalent to the notorious FU clause...it effectively means that the casino can do pretty much whatever it wants regardless of its own T&Cs.

The Casino audits cash-ins to determine if winnings are a result of promotion abuse. It is possible for promotion abuse to occur even though wagering is compliant with the standard terms and conditions and bonus system rules. If promotion abuse is identified, then the Casino reserves the right at management’s discretion to take the following action(s) against the abusive player:

A) may be banned from receiving or redeeming further promotions
B) may be banned from play in the casino
B) may have account terminated with immediate effect
C) Player information forwarded to a central database resulting in players being barred from receiving bonuses at any other casinos.
D) Cash-ins may be denied, reversed and/or considered void. In such cases, only original purchase amount may be allowed for withdrawal.

Thanks Jetset for the above.

Sounds very contradictory to me and still leaves a pitfall for any and all players. This needs to be clarified or rectified!

SOF, you need to state how a player can abuse and be compliant at the same time!

 

[SoF]

We would like to inform you that this term has been removed. Certain clauses were added to protect the casino from bonus abuse, it appears they were creating a confusion among legitimate players.

Management is reviewing all the appropriate terms to ensure that the overall experience of players is not affected. In the event we discover terms that may see confusing they will be changed or removed.

 

[ergopro]

We would like to inform you that this term has been removed. Certain clauses were added to protect the casino from bonus abuse, it appears they were creating a confusion among legitimate players.

Management is reviewing all the appropriate terms to ensure that the overall experience of players is not affected. In the event we discover terms that may see confusing they will be changed or removed.

How about running the shop as Slotocash or BlackDiamond/Box24/SpartanSlots do? I guess you can't do that while in "artificial respiration"...

 

[jetset]

We would like to inform you that this term has been removed. Certain clauses were added to protect the casino from bonus abuse, it appears they were creating a confusion among legitimate players.

Management is reviewing all the appropriate terms to ensure that the overall experience of players is not affected. In the event we discover terms that may see confusing they will be changed or removed.

Seems to me that the intent was to have all the advantages over the players regardless of real fairness.

However, kudos if you have removed it - at least it shows that you are listening.

 

[Balky]

We would like to inform you that this term has been removed. Certain clauses were added to protect the casino from bonus abuse, it appears they were creating a confusion among legitimate players.

Management is reviewing all the appropriate terms to ensure that the overall experience of players is not affected. In the event we discover terms that may see confusing they will be changed or removed.

It would also be interesting for the readership to be informed if heador was paid

B.

 

[heador112]

Slotsoffortune have removed the rule(s) which were (from management point of view) the reason to steal my money .

So they should finally pay my money .
Several people here asked questions and Sof continues to ignore them .


They are in a "now win " situation . They have accused me of things i have never done and ignored legitamete questions .I have sent them a Pm and told them i will continue to post information until they public apology for lying and pay my money . If they admitt that they made mistakes and pay my money they will look like a casino which tried to scamm a customers and changed their opinion after the customer made things public , but they dont realize they damage their reputation much more if they continue with lies and refuse to pay my legitamate winnings .
They make only some general statements and try to manipulate people with their changes at the terms.

Actually they dont need any terms . They can do whatever they want .

Take a look what these people have sent me . They call it "agreement"

I call it impudence !!!

"

1.
“Complainant” to resolve the following disputes:
The Complainant alleged that the Casino has wrongfully
confiscated winnings from his account that were a result of his
gaming session that commenced on 2010-07-02 12:12:43 and
ended 2010-07-04 06:04:01.

BACKGROUND TO COMPLAINT The Casino carries on
an Internet gaming business. Through it terms and conditions
of it's user agreement the casino sets the rules that govern
and define the use of the Casino by customers. These Terms
and Conditions apply to, and are binding upon customers that
decide to participate at the casino.

The Complainant participated in the Casino and accepted the
terms and conditions of the user agreement. The Complainant
knowingly through its actions breached the terms of the user
agreement and engaged in bonus abuse and advantage play.

The Casino in its reasonable judgment and by abiding to the
terms of its user agreement, decided to proceed to the
necessary actions as set forth in the user agreement. The outcome
of those actions was the confiscation of winnings by the
Casino for the affected gaming sessions.

The Complainant in an effort to discredit and damage the
reputation of the Casino approached third parties and
provided them with misleading, untruthful information,
invalid claims and false complaints.

NOW THEREFORE, in consideration of the foregoing the
Complainant agree as follows

2.
Upon a refund of the amount of two hundred (200) EUR by the
Casino; Complainant shall proceed to the following:

a. Resign from all claims.
b. Inform any third parties that were contacted by him in regards with
this complaint that the issue has been resolved and the
information provided by him was not valid and truthful.
c. Shall not disclose any details of this agreement and
settlement.3
Complainant agrees that by signing this Settlement Agreement,
his/her allegation(s) set forth in paragraph 1 above are
withdrawn.
Complainant agrees not to initiate a complaint(s), grievance(s), civil lawsuit(s) or
claim(s) of any type with regard to the allegation(s) resolved in this agreement.

4
Complainant affirms that he/she is entering into this Agreement
freely, with full knowledge and understanding of its terms and
conditions, and without any coercion or duress on the part of the
Casino its officers, representatives, or employees.

5
Complainant agrees that the terms and conditions set forth in
this Settlement Agreement forms the complete and final basis
for settlement.

6
This Settlement Agreement does not constitute an admission of
misconduct, tortuous act, reprisal or wrongdoing on the part of
the Casino, its officials, representatives, or employees. Rather,
this Settlement Agreement reflects the Parties’ interest in
resolving the allegation(s) identified above.

7
This Settlement Agreement does not establish any precedent and
may not be cited in any other proceeding, except a proceeding
addressing the enforcement of this Agreement.

8
This Agreement is governed by the
laws of Netherlands Antilles.

Complainant ___________________________

Date_______________________


Of course i have never signed up . I dont sell my dignity for money .

All gamblers should now what kind of people Slotsoffortune are .
@Sof

I have wrote you a couple of days a PM and you havent answered . I will provide all necessay information at Gamling Portals and Internet Forums .

Maybe you can defraud me under the "laws" of Curcao , but i will do all necessary steps to inform other online gamblers that nobody makes the mistake like me and deposit money at your Casino .

 

[NASHVEGAS]

Actually they dont need any terms . They can do whatever they want .

THIS^^^.......has been true for years of RV-BC!!........Best said, figures lie and liar's figure.

 

[Seventh777]

So let me get this straight... The OP took a bonus, hit a big win and grinded out the WR through small bets on slots, and this was deemed bonus abuse lmfao.

Bonus abusing WR = hedging bets, how the hell can any form of slot playing be categorized as thus?, £50 on black £50 on red, that is bet hedging, I defy anyone to go and *bet hedge* on Aspinall`s Avalon after it`s recent performance of yielding a big fat zero on 50 FS`s.

Hedging bets on slot machines whatever next - f%$£*^g for virginity? lmfao.

 

[jetset]

Don't you just love these guys?


Quote
The Complainant in an effort to discredit and damage the
reputation of the Casino approached third parties and
provided them with misleading, untruthful information,
invalid claims and false complaints.

and

Upon a refund of the amount of two hundred (200) EUR by the
Casino; Complainant shall proceed to the following:

a. Resign from all claims.
b. Inform any third parties that were contacted by him in regards with
this complaint that the issue has been resolved and the
information provided by him was not valid and truthful. c.

Shall not disclose any details of this agreement and
settlement.3

Complainant agrees that by signing this Settlement Agreement,
his/her allegation(s) set forth in paragraph 1 above are
withdrawn.

Complainant agrees not to initiate a complaint(s), grievance(s), civil lawsuit(s) or claim(s) of any type with regard to the allegation(s) resolved in this agreement. Unquote

 

[all4greed]

At this point, management should be running around the office screaming, "Damage Control, Damage Control."

Some don't get it.

 

[jod5413]

Wait!! What's that pounding noise in the background?

Could it be the last nail being nailed in the coffin lid???

Sure do hope so!!

 

[oldtrvlagt]

This pretty much sealed the deal for me. I love Rival software...but I play just like heador so maybe I'm part of an "Iowa syndictae"

I will NOT deposit a dime until they all have their act together. I get my Scary Rich fix from VRC still...they are so nice on Sunday nights but with all the freebies I still haven't cashed out a dime. Oh well, looks like I save a fortune or get my lazy butt up and go to a B & M. At least I know they will pay if I win

 

[Nifty29]

Well I've seen a lot of stuff laid on from both casinos and players over the years, but this stunt really takes the cake.

All the op has to do to get his deposits back is tell everyone he is cheating liar,and admit the casino is above reproach.

Anyone who deposits at this place after all this deserves what they get.

The applicable terms have been repealed so why not just pay the player? Seems so stupid to go down the legal path over a relatively small amount, given that the cost in terms of bad publicity will be overwhelmingly greater.

Bonus abuse? If the wr is done on the right games then there is no abuse. The only thing being abused here is the player's right to be paid what they legitimately won.

IMO they should be thrown in the pit ASAP.

 

[takethemoney]

We would like to inform you that this term has been removed. Certain clauses were added to protect the casino from bonus abuse, it appears they were creating a confusion among legitimate players.

Management is reviewing all the appropriate terms to ensure that the overall experience of players is not affected. In the event we discover terms that may see confusing they will be changed or removed.

Fine and dandy. Now pay this player so we can all move on, please! You guys are making a very expensive mistake on your malintentioned principals and it reeks of cheating. Yes....I said cheating, which is just what not paying this player's wins is. You pull up some iffy terms to beat the player out of legitimate wins, then have the gumption to remove the term. If you can remove the term, it seems to me that the term does not apply, never did and you need to pay this player!

 

[all4greed]

Fine and dandy. Now pay this player so we can all move on, please! You guys are making a very expensive mistake on your malintentioned principals and it reeks of cheating. Yes....I said cheating, which is just what not paying this player's wins is. You pull up some iffy terms to beat the player out of legitimate wins, then have the gumption to remove the term. If you can remove the term, it seems to me that the term does not apply, never did and you need to pay this player!

Why do I get the feeling they have done this to other players? Just because people don't post somewhere doesn't mean things don't happen.

This whole thing is very shady and underhanded...

 

[SoF]

I believe the majority of you want to discover the truth behind this.

We have been very clear with what has been wrong with his account and have also said that in the event he was willing to resolve this through a mediation we will have participated as we always do.

Now he chose not to follow that route, he even decided not to wait a few days to see if CM is going to allow him to file a PAB. What does this tell you? In our eyes this is a player that knows there are issues with his account and his real intention is just to create a little pr mess. It is easy to throw accusations around in a forum, but avoiding the only route that will let you prove your case.

Removing our term was done in an effort not to confuse legitimate players. The term about two-tier betting was there for a very specific reason, when had to re-evaluate the purpose it serves compared to the confusion it may create we decided it to abolish it.

This does not change the fact that the particular player violated the term, nor removing this term to ensure that our customers do not get confused makes the complainant a legitimate player.

As for the complaint settlement copied here. On 2010-08-11 the complainant sent an email accepting the refund offer, however he has been abusive to support, sent threatening emails, and deliberately presented his case to third parties with inaccurate information. We felt that he wanted to receive the refund and then go on a negative pr spree. Which is exactly what he is doing right now.

The complaint settlement was our only option to safeguard the nature of the refund. Since the refund involved his two deposits at the casino and not the one associated with the bonus play which has already been refunded.

Regards,

Stephen

 

[heador112]

We have been very clear with what has been wrong with his account and have also said that in the event he was willing to resolve this through a mediation we will have participated as we always do.

Yes you have been very clear . Especially the email from the Management the official reason to steal my money is :

"You have clearly violated the below clause:

“Placing maximum bets with the bonus funds until big wins occur, then
switching their betting patterns by placing minimum and/or low bets in
order to clear the wagering requirements.”

During your last gaming session with the bonus involved, you placed 14
spins during the beginning using the maximum betting limit, and when you
reached a substantial win of 1,420 EUR you immediately started betting
minimum and/or low bets until you cleared the wagering requirements. At
the end of your gaming session and once it was mathematically certain
that in a few seconds you will clear the wagering requirements, you
placed another 20 maximum bet spins for a probability to gain a higher
advantage from this advantage bonus play. "


This is the reason nothing more . Your accusations of "questinable " adress and wrong phone number are BS . As i said the Adress is at the back of my ID card . You ignored that comment like many important questions poeple have asked you .

And please stop talking BS like the player is part of a german syndicate which is part of the sicillian Mafia

So the rule is removed ! Thats why you should pay my money !!!

It is more damaging for your reputation if you dont pay my money . I am afraid you dont understand that .

Now he chose not to follow that route, he even decided not to wait a few days to see if CM is going to allow him to file a PAB. What does this tell you? In our eyes this is a player that knows there are issues with his account and his real intention is just to create a little pr mess. It is easy to throw accusations around in a forum, but avoiding the only route that will let you prove your case.

At the moment there is nothing i want more then to PAB . Max said it currectly not possible but Bryan is looking at this issue . If there is a change i will PAB ASAP !!!

Stevie boy i want to remind you that i already tried to solve this Issue with a mediator .

You remeber Steve Russo ?

The result of the mediation was a skull with crossbones for rogue behaviour from your casino .

You do not have permission to view link Log in or register now.

What does that tell us about Slots of Fortune ?

Removing our term was done in an effort not to confuse legitimate players. The term about two-tier betting was there for a very specific reason, when had to re-evaluate the purpose it serves compared to the confusion it may create we decided it to abolish it.

This does not change the fact that the particular player violated the term, nor removing this term to ensure that our customers do not get confused makes the complainant a legitimate player.

It was a poorly effort to manipulate people and safe your reputation but as you can see its not working . Your pack of lies breaks down like a cardhouse in the wind .

There is nothing you can do to get out of this without a bad reputation .
I gave you alot of chances to resolve this without making it public .

It was your decision to steal my money now you have to deal with the consequences.

As for the complaint settlement copied here. On 2010-08-11 the complainant sent an email accepting the refund offer, however he has been abusive to support, sent threatening emails, and deliberately presented his case to third parties with inaccurate information.

I have never acceptet it with the "agreement" . I would say under the circumstances that your casino have stolen over 1078 € i was very friendly to your support .

" Inaccurate Information" ?


Take a look at my post i have published emails from Slots of Fortune , email from Management and your special "agreement" .

The inaccurate information are your part .

 

[Perc]

“Placing maximum bets with the bonus funds until big wins occur, then
switching their betting patterns by placing minimum and/or low bets in
order to clear the wagering requirements.”

Seriously, does this actually work often enough for it to be called 'advantage play'? To me it seems the odds are very high in the casino's favour, I'm pretty sure that the majority of the time the player would bust out before hitting anything substantial.

He was lucky to hit a large win, and who are you to say he can't start betting less after that? Was he supposed to keep betting the max until he busted out? What if he hit other big wins after that while betting max, would it still be 'advantage play' because he is betting more and winning?

I really don't see the logic here since the odds of hitting big on 14 spins are hugely against the player, and there is a much better chance that the player would bust out.

Bonus abusers = anyone that can manage to win and clear WR on a bonus.

 

[vinylweatherman]

I believe the majority of you want to discover the truth behind this.

We have been very clear with what has been wrong with his account and have also said that in the event he was willing to resolve this through a mediation we will have participated as we always do.

Now he chose not to follow that route, he even decided not to wait a few days to see if CM is going to allow him to file a PAB. What does this tell you? In our eyes this is a player that knows there are issues with his account and his real intention is just to create a little pr mess. It is easy to throw accusations around in a forum, but avoiding the only route that will let you prove your case.

Removing our term was done in an effort not to confuse legitimate players. The term about two-tier betting was there for a very specific reason, when had to re-evaluate the purpose it serves compared to the confusion it may create we decided it to abolish it.

This does not change the fact that the particular player violated the term, nor removing this term to ensure that our customers do not get confused makes the complainant a legitimate player.

As for the complaint settlement copied here. On 2010-08-11 the complainant sent an email accepting the refund offer, however he has been abusive to support, sent threatening emails, and deliberately presented his case to third parties with inaccurate information. We felt that he wanted to receive the refund and then go on a negative pr spree. Which is exactly what he is doing right now.

The complaint settlement was our only option to safeguard the nature of the refund. Since the refund involved his two deposits at the casino and not the one associated with the bonus play which has already been refunded.

Regards,

Stephen

You STILL have not answered the question. WHy was this "known serial bonus abuser" able toget these bonuses in the forst place given that Rival have this legendary "Rival central database" that bonus bans players at the SLIGHTEST of provocations.

It seems here that the Rival system was DELIBERATELY SUPPRESSED on his account, allowing him to continue his method of "advantage play" whilst you watched him lose deposit after deposit. When, against the odds, he managed to beat you on only the third deposit, you sprung the trap, as you ALWAYS intended to if he were to win on the previous deposits, and would most certainly have sprung had the OP had to make MANY deposits in order to come out on top.

There is NO WAY to successfully argue that you ONLY knew this player was "cheating" when he won. BY YOUR OWN ADMISSION, he was ALREADY "flagged as a serial bonus abuser" on the Rival system. It was YOUR failure that allowed him to play with bonuses in the first place, a failure that has cost you dearly. It would have been better to have had the Rival system work PROPERLY, with the player finding NO offers available in the cashier for him to "abuse" in the first place. he would then have been "just another player banned by the notorious Rival database", which is "old news" unlikely to do damage to a specific Rival powered casino.

How many MORE players are UNKNOWINGLY in this position of being offered bonus after bonus whilst they are LOSING, yet are playing in a manner that will cause them to have their winnings confiscated.

The OP did not "knowingly" violate anything. There WAS no SPECIFIC term to violate. he OBEYED all the SPECIFIC terms, and YOU even took the WORST POSSIBLE interpretation of your non-specific "F U Clause", that of confiscating winnings (5), rather than actions 1 through 4 which would have resulted in the player merely having FUTURE offers withdrawn, and/or his account closed.

This player is being made an example of, he is NOT getting the "normal" treatment meted out to advantage players on the Rival network (which is to find all their promotions disappear almost immediately at all Rival casinos).

It really DOES look like this player was DELIBERATELY lured into a trap in the hope that his high risk strategy would fail over MANY MANY deposits, making the casino money it would NEVER have made had he been bonus banned from the outset (as he quite clearly should have been).

 

[all4greed]

Known bonus abuser still allowed to claim bonuses. Well that makes a hell of a lot of sense.

Seriously, someone on the casino's just needs to admit they F'd up. The additional reasonings and rationales are not helping your case.

 

[takethemoney]

Known bonus abuser still allowed to claim bonuses. Well that makes a hell of a lot of sense.

Seriously, someone on the casino's just needs to admit they F'd up. The additional reasonings and rationales are not helping your case.

They're trying to out dumb everyone. They are just brilliant, I tell ya. NOT!

This will not just blow over. The people of CM have great memories and this will not be forgotten. What is the expected value of that, SoF?
I'd say it's negative for the casino. Might as well get out the red pens now because that's the ink color of your future financials.

 

[Lucky Loser]

To SOF.

Just pay you bunch of cheats. You give online casinos a bad name.

How can anybody play at your casino with confidence knowing you pull stunts like this to avoid payment.

 

[vinylweatherman]

Known bonus abuser still allowed to claim bonuses. Well that makes a hell of a lot of sense.

Seriously, someone on the casino's just needs to admit they F'd up. The additional reasonings and rationales are not helping your case.

Something we all KNOW ought to be IMPOSSIBLE with the Rival system of "player rating".

This really STINKS of intentional manipulation of the Rival ratings system so that "bonus abusers" WILL deposit and hopefully lose, even though there is NEVER any possibility of them getting paid should they win because they are already listed as "bonus abusers".

Usually, players rated as "abusers" find that as soon as they register, all bonuses are killed off on their account, and most simply walk away rather than play without a bonus. The casino gains nothing. HOWEVER, by offering "known abusers" bonuses until they win, the casino DOES receive deposits by deception, because although the player thinks they are OK to claim the offers, the result has already been predetermined by their rating - any winnings will NOT be paid, but if they LOSE, the casino will keep quiet and pocket the money.

This tactic could make all the difference where there are cashflow problems, since this is the casino being able to "borrow" money interest free from "known bonus abusers", knowing that they will NEVER be at risk of paying out MORE money than has been deposited due to them pulling the "confiscation term" once such a player wins, or wins more than their total deposits. Between the first deposit, and the triggering of the confiscation for being a "known abuser", the casino has use of the money to pay other players etc...

 

[The Dude]

Surprised that Bryan hasn't had a piece to say in this thread yet. Too bad negative banners can't be placed all over the gambling portals to thwart anyone's playing at these places.

I've been out of town for about the past two weeks, so this was not on my radar.

A couple of things here:

heador112 - your PAB options have been used up, so you are SOL. You have three (unsuccessful) PABs with non-accredited casinos. I'm not making an exception in this case.

Besides, you should have known better. You are well-versed in advantage play and you are aware that most of the Rival casino bonus ban players. Why you were a player there, I haven't a clue. But you should have been more discreet in your choice of activity and/or casino.

As for the casino, this sort of "abuse" labeling went out of style a few years ago. This player should have never been offered a bonus (sorry heador112 ), using subjective language in one's terms and conditions is frowned upon, and enforcing these subjective terms are a no-go. Players want to win, and if they do whatever without committing fraud or breaking specific terms, then they should be paid.

Please read the Casinomeister Philosophy on "Dealing with Players" here:
https://www.casinomeister.com/about-us/philosophy/

It will probably help.

On another note - watch the flaming. There have been a number of unnecessary comments made in this thread which are really uncool. You should know better than to throw insults around here. Thank you.

 

[vinylweatherman]

I've been out of town for about the past two weeks, so this was not on my radar.

A couple of things here:

heador112 - your PAB options have been used up, so you are SOL. You have three (unsuccessful) PABs with non-accredited casinos. I'm not making an exception in this case.

Besides, you should have known better. You are well-versed in advantage play and you are aware that most of the Rival casino bonus ban players. Why you were a player there, I haven't a clue. But you should have been more discreet in your choice of activity and/or casino.

As for the casino, this sort of "abuse" labeling went out of style a few years ago. This player should have never been offered a bonus (sorry heador112 ), using subjective language in one's terms and conditions is frowned upon, and enforcing these subjective terms are a no-go. Players want to win, and if they do whatever without committing fraud or breaking specific terms, then they should be paid.

Please read the Casinomeister Philosophy on "Dealing with Players" here:
https://www.casinomeister.com/about-us/philosophy/

It will probably help.

On another note - watch the flaming. There have been a number of unnecessary comments made in this thread which are really uncool. You should know better than to throw insults around here. Thank you.

This is the big issue. We all know about this Rival ratings system, and the casino ADMITTED that this player was a "well known bonus abuser", so what happened CANNOT have been an accident, it must have been a DELIBERATE act by the casino to "knock back" the normal action of the Rival ratings system on his account in order to make bonuses available to him. The casino did this, yet at the time had ALREADY made the decision that this player would not get paid if ever he won with his playing style. Rather than banning him from bonuses, they chanced their luck that he would keep losing & never find out that he was destined to have winnings confiscated. This is rigue practice, no different from the rogue player who deposits, having already decided that he will "charge back" that deposit should the casino win regardless of whatever experience his time with the casino gives him.

The CEO of Rival made some promises about "cleaning up" Rival's image, but things just get worse.

These white label casinos should go back to being "not recommended" BECAUSE of the way they are "jerking around" some players rather than doing what they ought straight away. In the OPs case, he should have been bonus banned at ALL Rival properties the instant Rival "knew" he was this "prolific bonus abuser" on the system.

Just because they are happy to give the OP (and others similar) his deposit back after winning "abusively" makes no difference to the fact that they would have been happy to keep all the LOSING deposits that never had a chance of being won from.

Even playing SLOTS is no longer a safe thing to do for players now, I NEVER thought I would see the day when following my earlier advice to "play only slots" with a welcome bonus to avoid the pitfalls of being accused of "abuse" would no longer keep players safe.

It seems it is now the case that the player wins, and THEN his play is analysed to see if they can conjure up an argument for non payment.

"You have clearly violated the below clause:

“Placing maximum bets with the bonus funds until big wins occur, then
switching their betting patterns by placing minimum and/or low bets in
order to clear the wagering requirements.”

During your last gaming session with the bonus involved, you placed 14
spins during the beginning using the maximum betting limit, and when you
reached a substantial win of 1,420 EUR you immediately started betting
minimum and/or low bets until you cleared the wagering requirements. At
the end of your gaming session and once it was mathematically certain
that in a few seconds you will clear the wagering requirements, you
placed another 20 maximum bet spins for a probability to gain a higher
advantage from this advantage bonus play. "

In particular:-

BOLD = Bollocks

This bit is their downfall. There is ABSOLUTELY NO "mathematically certain" proof that this final flurry of 20 maximum bet spins AFTER COMPLETING WR would have any more probability of success than had the player withdrawn as soon as meeting WR, redeposited an amount equal to 20 max bet spins, and made said spins.

In fact, this strategy is LESS likely to yield the maximum gain. The BEST strategy would have been to withdraw as soon as possible, then find ANOTHER bonus, and deposit, say 10x max bet, receive a bonus of 10x max bet, and make 20 max bet spins WITH the benefit of the new bonus kicking in after 10 bad spins.

What next from Rival. "abuse" from a player that didn't even TAKE a bonus simply because his bets on his deposit were "all over the place" in an attempt to trick the slot into paying more.

We should check to see if the OP is STILL being lured to Rival casinos with large bonus offers, despite the system having him down as this "legendary" bonus abuser, since we KNOW that the most likely outcome is that he will NOT get paid should he win.

It is no good telling the OP that "he should know better", since he DOES "know better", but the casinos make the rules up as they go along, so that whatever changes the OP makes to accommodate them, they will simply decide that ANY playing style that results in him "winning too much" is "abusive".

We have been here before, with players having these problems being told that if they want to avoid them, they should steer clear of table games and roulette with their welcome bonus, even if the terms allow them, and play the slots instead. Before this, we said keep the bets on roulette and tables low compared to the starting balance to avoid the common pitfall of making a big bet "with the deposit and majority of the bonus balance" which can lead to problems.

On another forum, Rival affiliates are angry that they simply cannot attract decent levels of traffic to the Rival white label brands no matter how hard they work.

I wonder why

 

[all4greed]

This bit is their downfall. There is ABSOLUTELY NO "mathematically certain" proof that this final flurry of 20 maximum bet spins AFTER COMPLETING WR would have any more probability of success than had the player withdrawn as soon as meeting WR, redeposited an amount equal to 20 max bet spins, and made said spins.

That part didn't make sense when it was posted. It was a small noncashable bonus, and I believe no max cashout. So why would it be advantage play to make max bets at the end when it could eat into winnings?

Everything you wrote is spot on.

 

[takethemoney]

The only risk this casino ever took in accepting this player's deposits was that they could float on them, no matter what he won and would only be liable for return of deposits. It appears to me to be deliberate and premeditated. A known bonus abuser would have otherwise never seen any bonus available in the cashier. Yeah, that has to be it. What other explanation could there be? I wonder if these kinds of traps are now set for other known "bonus abusers"? It's a no lose situation for the casino.....player loses, great, we keep the deposits. Player wins, we only have to give the deposits back, and then we can take our sweet time doing so.

 

[heador112]

you are aware that most of the Rival casino bonus ban players.

Yes banning is no problem , but sof have stolen my money . Its a fraudelent activity from the casino its like a players who lost his deposit makes a chargeback .

Besides the casino spammed me with their bonus offers . They encouraged me at their emails to claim bonuses "until i hit big" .

If i was a known "abuser" as SoF says and they sent me with the knowlege these personal bonus offers to take my deposits and conficate winnings as soon as make a win .

It rogue behaviour , thats how criminals opereate a casino .


Hopefully you put them into the rogue pitt as soon as possible .

 

[heador112]

Here is a example of their promotional emails they sent to "known bonus abusers " like me

"We hope that you have already been aware of what summer weekends at Slots of Fortune mean. That's right; from huge exclusives and unlimited reload specials to daily jackpot prizes and free tokens to reward your deposits Slots of Fortune has it all!

So get ready for another weekend full of rewards in the most generous casino on the net!

You can claim over 500% in Bonuses, which means over $7,400 in Free Cash this weekend. Imagine what you can do with such big bankrolls on the highest paying slots on the net!

Here's what I mean!


103% Match Bonus
Deposit a minimum of $25 and get 103% Match Bonus up to $515 Free.
Claimable once every day. No maximum cashout!

166% Match Bonus
Deposit a minimum of $50 and get 166% Match Bonus up to $830 Free.
Claimable once every day. No maximum cashout!

233% Match Bonus
Deposit a minimum of $150 and get 233% Match Bonus up to $1165 Free.
Claimable once every day. No maximum cashout!

No Deposit Chips on Monday:

$25 No Deposit Chip
Make a deposit between Friday and Sunday and log in to your account on Monday to find a $25 Free chip waiting for you!

$133 No Deposit Chip
Complete all three promos at least once and log in to your account on Monday to find a $133 Free chip waiting for you!


Have a great weekend and good luck with your gaming!

Sarah

Casino Host, Slots of Fortune "

They forgott to add the term that you are allowed to claim bonuses but if you win they will steal your money . Its no problem when Rival Casinos dont allow a player to take a bonus on future deposits .

But in my case i was cheatet over 1000 € by the Slotsoffortune casino . Its theft and now they have to feel the consequences for their fraudelent activity.

 

[all4greed]

What was the date of that email?

 

[vinylweatherman]

Here is a example of their promotional emails they sent to "known bonus abusers " like me

"We hope that you have already been aware of what summer weekends at Slots of Fortune mean. That's right; from huge exclusives and unlimited reload specials to daily jackpot prizes and free tokens to reward your deposits Slots of Fortune has it all!

So get ready for another weekend full of rewards in the most generous casino on the net!

You can claim over 500% in Bonuses, which means over $7,400 in Free Cash this weekend. Imagine what you can do with such big bankrolls on the highest paying slots on the net!

Here's what I mean!


103% Match Bonus
Deposit a minimum of $25 and get 103% Match Bonus up to $515 Free.
Claimable once every day. No maximum cashout!

166% Match Bonus
Deposit a minimum of $50 and get 166% Match Bonus up to $830 Free.
Claimable once every day. No maximum cashout!

233% Match Bonus
Deposit a minimum of $150 and get 233% Match Bonus up to $1165 Free.
Claimable once every day. No maximum cashout!

No Deposit Chips on Monday:

$25 No Deposit Chip
Make a deposit between Friday and Sunday and log in to your account on Monday to find a $25 Free chip waiting for you!

$133 No Deposit Chip
Complete all three promos at least once and log in to your account on Monday to find a $133 Free chip waiting for you!


Have a great weekend and good luck with your gaming!

Sarah

Casino Host, Slots of Fortune "

They forgott to add the term that you are allowed to claim bonuses but if you win they will steal your money . Its no problem when Rival Casinos dont allow a player to take a bonus on future deposits .

But in my case i was cheatet over 1000 € by the Slotsoffortune casino . Its theft and now they have to feel the consequences for their fraudelent activity.

That is the kind of bombardment you get from the Virtual group. If you are not tempted, the offers go from the merely ridiculous to the realm of fantasy.

Although not part of Virtual at the time, Crystal Palace started sending me offers, and the more I ignored them, the sillier they got.

The weekends I could deposit $10,000 and have $20,000 for free. I could then do this FOUR MORE TIMES, and if I STILL didn't win on Saturday, I could do all this AGAIN on Sunday.

Next weekend? Same again

Later, it got REALLY silly...................

Eventually, I took a $30 free chip to play the then new "Aztec Treasure". I managed to get it up to $150, the MIMIMUM required for withdrawal. As expected, the withdrawal was denied for vague reasons, but at least the silly offers died away.

I am STILL getting offers from the others for free chips though, even though this is NOT allowed under their rules, and taking ANOTHER free chip without depositing in any of their casinos will forever result in problems should I be STUPID enough to actually PLAY there for real money

This casino is trying to convince us they ONLY found out you were a "serial abuser" once you had won for the first time, yet the rep has admitted for all to see that they had prior knowledge that you were an abuser, and were actively "watching" you. This makes this action premeditated, and they were thefefore FRAUDULENTLY accepting your bets having ALREADY decided that your strategy was "abusive", and that you would NOT be paid if you ended up winning.

They WILL return deposits though, because this means you CANNOT then issue a "chargeback" in law, because they have already "refunded your purchases". Chargebacks were designed to protect consumers in retail transactions, and are limited to a refund of the price paid. They are NOT suited to getting redress for a gambling debt resulting from a voided win.

An alternative to a chargeback is to lodge an "adverse merchant report" with the card organisation concerned (probably VISA) on the basis that the merchant acted in "bad faith" in taking your bets whilst never having the intention to honour a winning outcome. Unlike a chargeback, they cannot "blacklist" you for this, since it is merely a complaint, in the same way that a PAB is a complaint.

 

[heador112]

What was the date of that email?

If i remeber correct it was end of July some days before i was lucky to win with their crap bonuses and they ripped off all my winnings .

 

[heador112]

I checked their site and it seems there is no adress . If someone has information like telephonenumber of management or registered adress of their office in curacao please contact me .

Maybe its not helpful but i would like to report this issue and the circumstances it was managed directly to Rival . I cannot believe Rival is not interestet in rogue operators like "TIS" "Orange gamezz" or "Slots of fortune" damage their reputation .

Guys do you now a gaming authority in Curacao ?

I found CIGA but they dont have Sof at their site ......

Well i think the authoritiers are not helpful either but i doing nothing is no option for me .






You deceived the wrong person Slots of fortune !!!

 

[KasinoKing]

I checked their site and it seems there is no adress . If someone has information like telephonenumber of management or registered adress of their office in curacao please contact me .

Well i think the authoritiers are not helpful either but i doing nothing is no option for me .

You deceived the wrong person Slots of fortune !!!

I contacted the rep again today & asked them to look at your issue again. They replied quickly that they would.

In the meantime I suggest you remain calm and watch what you post as we don't want to do any harm to your case.

KK

 

[Nifty29]

........and the silence is deafening.

Meanwhile, why not try another Rival white label......they come fully Not Recommended by CM himself!

Don't worry though. It's not like they're rogue or anything.

 

[KasinoKing]

........and the silence is deafening.

That's what I was thinking...

I sent a MSN reminder a few days ago, but it seems they have not been online, so I just sent them another e-mail reminder about this case.
Hopefully they will reply soon.

KK

 

[heador112]

There is a small update at this issue :

Sof now contactet Bryan and want to try to find a resolution for both parties .

Lets see what happens.

 

[Nifty29]

There is a small update at this issue :

Sof now contactet Bryan and want to try to find a resolution for both parties .

Lets see what happens.

Good news for you....but way too late for SoF.

Anyone who still plays here needs their head examined.

BTW...what's with all the PAB's Heador??

 

[vinylweatherman]

Good news for you....but way too late for SoF.

Anyone who still plays here needs their head examined.

BTW...what's with all the PAB's Heador??

Obviously an "advantage player", but so long as he keeps within the terms of each offer, he should be paid. The onus is on the CASINO to not make these offers in the first place if they believe Heador will beat them consistently.

They are greedy, they want his money when he loses, and know that they can always "pull a stunt" when he wins, so it is a no-risk way for the casino to guarantee that they will never LOSE to Heador, but without denying themselves the chance to WIN from him should his "advantage play systems" not work.

 

[maxd]

BTW...what's with all the PAB's Heador??

Some of that is on me, accepted a PAB or two as exceptions to the normal rules but where the odds were way too long.

 

[heador112]

BTW...what's with all the PAB's Heador??

Maxd allowed to make another PAB because the Cassava Enterprises did not discuss my issue with him . The third PAB was against Stryyke they were "under review" here at Casinomeister thats why Max allowed another PAB . Unfortunately it was not succesfull , but i could recover my money a couple of month later with the help of the LGA .

It seems Styyke is now closed down from the authorities in Malta.


Well , it seems at Curacao there is actually no regulation thats why many dubious casinos are operatet from there . Maybe the owners from Slotsoffortune can help the Managers from Stryyke to open a new casino , when they are dismissed from jail at Malta .



I just received a PM from sof and they told me they are not 100 % sure if Bryan can help to find a resolution for both parties and they may use a other mediator. I prefer Bryan because i know he is reliable and fair .

So Bryan is it ok for you to to help to find a resolution for this issue ?

 

[maxd]

FYI, if you want Bryan, or anyone else here, to see a specific post -- such as yours above with a direct question to Bryan -- you should make use of the "Report Post" feature:

Attach Removed (Old not found)

This sends a message to Bryan (and the other moderators) to look at the message flagged, usually the most efficient way to get immediate attention.

 

[Zodiac]

Now i have wait a long time to post in regarding SoF and this thread.

My Chat session today let me do that and i like to write some words.

For 4 months i have already contacted the rep here in exactly this problem what was difficult enough.

I can't believe that SoF will let it go to a so big uprising during a few euros.

Before 4 months they could decide to pay the player and maybe say to him that he are not a desirable player but they prefered to insist on their written rules and set out the way how they like.

Through this decision and not believe that players will also fight for their right they will get negative reputation not only here in US.

On the german market they also have negative press but this one with all this negative would have been not necessary.

 

[heador112]

Somebody informed me about new pack of lies from the Slotsoffortune Casino i will quote from their statement the important part :

Natalie from Slotsoffortune Casino wrote :

"The player has been denied a possibility to file a PAB, however we still contacted Bryan and insisted on him becoming a mediator in order to resolve this dispute."


At this point i would like to post the statement i made here at CM 14th October when i was asked to do a PAB :

"At the moment there is nothing i want more then to PAB . Max said it currectly not possible but Bryan is looking at this issue . If there is a change i will PAB ASAP !!!

Stevie boy i want to remind you that i already tried to solve this Issue with a mediator .

You remeber Steve Russo ?

The result of the mediation was a skull with crossbones for rogue behaviour from your casino .

You do not have permission to view link Log in or register now.

What does that tell us about Slots of Fortune ? "

Its post 118 at this thread !

https://www.casinomeister.com/forums/threads/slotsoffortune-rival-casino-steals-my-money.40414/


Again i have to ask the rhetorical question :

What does that tell us about Slotsoffortune `?


Kasinoking i have registered a new account at Affilateguarddog but i have to wait for administator approval . If Its possible i would be very thankful if you post this statement there . It makes me very angry that these guys propaganda wrong and misleading information .


Yesterday i have received a PM which showed again how manipulative these guys are i will not post it because i try to solve this with a mediator first .

@Max

Thanks !

I will do that .

 

[heador112]

Now i have wait a long time to post in regarding SoF and this thread.

My Chat session today let me do that and i like to write some words.

For 4 months i have already contacted the rep here in exactly this problem what was difficult enough.

I can't believe that SoF will let it go to a so big uprising during a few euros.

Before 4 months they could decide to pay the player and maybe say to him that he are not a desirable player but they prefered to insist on their written rules and set out the way how they like.

Through this decision and not believe that players will also fight for their right they will get negative reputation not only here in US.

On the german market they also have negative press but this one with all this negative would have been not necessary.

I hope sof and i can solve this with a Mediator .
If not i will be open for all if there is any interest at this dispute from the local media , Tv shows etc i will be happy to report there .

These kind of Tv shows are not only for the german market they can be seen everywhere in the world on plattforms like youtube .

 

[SoF]

We prompt the complainant to send any messages we have sent him to the moderators, we have never been manipulative in any way. Even though he has been hostile and made personal attacks on our staff members, we have remained professional on every single occasion.

Our communication yesterday was to inform him that a mediator has been appointed and that he will be informed in detail by Dec 3rd. As we have already stated apart from his play, there are problems with his account information. The mediation process will give the complainant a chance to resolve such issues and have his case reviewed by an independent third party.

This is our one and only open complaint since 2008! Statements referring to negative press or open complaints, please bring them to our attention and we will do our best to resolve them. In the event such statements are posted without any facts or based on assumptions we have no choice but to consider them as biased and defamatory.

This is our final statement regarding this case and as of today we consider this issue closed. When the resolution process has concluded we will return to inform the community here accordingly.

 

[The Dude]

@ Header

Sorry - no can do. We have a policy at Casinomeister that allows anyone to submit a complaint about any casino one time. After that, all further complaints must be concerning casinos listed in the Accredited section. There is a reason for this - to make you take responsibilities for your actions.

Apparently you haven't learned anything from this. There are a number of oldtimers here that have nary a PAB, just like there are a number of Accredited casinos which have no history of PABs. You are obviously doing something wrong and I'm instructing Max to disregard your complaint.

Sorry for being a dick, but you need to back up and take a good look at what you're doing.

 

[heador112]

As we have already stated apart from his play, there are problems with his account information

Of course thats why you sent me this :

Expired Image


In your emails you have never talked about problems with account information .

You startet that after i made this issue public .


I have sent it already in Pms and i say it again : you deceived the wrong person .

 

[SoF]

This is an automated email message and is sent once documents have been received. It means that your documents appear to meet the basic requirements such as picture quality, date of recent bill, etc and will be forwarded to the security team for a review. The security team reviews documents manually and approves withdrawals accordingly.

As we already stated this is our final communication regarding this and the matter is considered closed.

We prompt the complainant to send any messages we have sent him to the moderators, we have never been manipulative in any way. Even though he has been hostile and made personal attacks on our staff members, we have remained professional on every single occasion.

Our communication yesterday was to inform him that a mediator has been appointed and that he will be informed in detail by Dec 3rd. As we have already stated apart from his play, there are problems with his account information. The mediation process will give the complainant a chance to resolve such issues and have his case reviewed by an independent third party.

This is our one and only open complaint since 2008! Statements referring to negative press or open complaints, please bring them to our attention and we will do our best to resolve them. In the event such statements are posted without any facts or based on assumptions we have no choice but to consider them as biased and defamatory.

This is our final statement regarding this case and as of today we consider this issue closed. When the resolution process has concluded we will return to inform the community here accordingly.