Resolved Winner casino not paying

premiergaming

Banned User - bogus PAB
PABnoaccred
Joined
Oct 15, 2012
Location
england
Ok ,

If your right il remove them , If im right then.. Im right

Dion. What i ment is reached the WD of 1500 , So ye i said that wrong there...

And beleive me i do know my own Business.
 

nishi

Full Member
Joined
Aug 17, 2012
Location
india
hmm this sounds kinda strange to me ....i have played a lot at winner and 7 regal and always have been paid and always have only good words to speak about this group

it was in 7 regal i got by biggest win 5 wilds in Mr cash back and won 1550euro and they paid me in 4 days

and also cashed out many from their no deposit bonus(not the sign up bonus when the deposit and lost they will give 10 or 20 free chips

at xmas i got 20 fee chips and i cashed out 150 without any problems

winners.png

i dont think the casino will steal from you and i hope your issue will be sorted out
 

premiergaming

Banned User - bogus PAB
PABnoaccred
Joined
Oct 15, 2012
Location
england
Yes thats what i also think , I know they are a good group and know they wouldnt steal from some one. Espeshially to delete someones Logs..
 

mrmark21

Dormant Account
Joined
Nov 13, 2012
Location
australia
hmm this sounds kinda strange to me ....i have played a lot at winner and 7 regal and always have been paid and always have only good words to speak about this group

it was in 7 regal i got by biggest win 5 wilds in Mr cash back and won 1550euro and they paid me in 4 days

and also cashed out many from their no deposit bonus(not the sign up bonus when the deposit and lost they will give 10 or 20 free chips

at xmas i got 20 fee chips and i cashed out 150 without any problems

i dont think the casino will steal from you and i hope your issue will be sorted out

Thanks for the advice along with the screen shot. However just because they pay one player it dosent mean they will pay every one of them :)
 

nishi

Full Member
Joined
Aug 17, 2012
Location
india
@ premiergaming i think you should be more careful and vigilant before making statements here you dont need to reach 1500 you just need to wager it 50 times
as it is his first try and a no deposit bonus most casino will make a condition to deposit once before withdrawing and deny the first deposit bonus

i dont understand whats went wrong in mark' s case though....
 

premiergaming

Banned User - bogus PAB
PABnoaccred
Joined
Oct 15, 2012
Location
england
Ye that is strange , Have you contacted them and asked them why? What did they say?

Ive managed to get it to thetop of the list insupport for you as i have let them no how serious it is, I didnt mean to come across in the wrong way but i really do think there some sort of misunderstanding some where
 

mrmark21

Dormant Account
Joined
Nov 13, 2012
Location
australia
Because they have been deleted for the fiftieth time... see the word deleted? Understand the word deleted?

exactly my point no where did it state I needed to reach 1500 :)
 
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premiergaming

Banned User - bogus PAB
PABnoaccred
Joined
Oct 15, 2012
Location
england
@ premiergaming i think you should be more careful and vigilant before making statements here you dont need to reach 1500 you just need to wager it 50 times
as it is his first try and a no deposit bonus most casino will make a condition to deposit once before withdrawing and deny the first deposit bonus

i dont understand whats went wrong in mark' s case though....

Ye i kept on pronounceing that wrong. But ye to play through it 50 times is 1500
 

premiergaming

Banned User - bogus PAB
PABnoaccred
Joined
Oct 15, 2012
Location
england
Because they have been deleted for the fiftieth time... see the word deleted? Understand the word deleted?

Oh well , Time will tell. Oh ive had some more news :) , When are you doing your PAB? If you have allready started it make sure you post no more about it in here
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
Okay, I think I might be in a baaaad mood.

We have an OP accusing a casino of stalling his payment, getting ready to PAB about a first withdrawal on a ND bonus , request made on FRIDAY? Unless both me and my casino calendar are way off, it's Sunday now, and this thread started yesterday.

Even in the best of casinos, the verifications department of the security team doesn't work weekends. What is their normal pending time? I think nishi mentioned 4 days for one of theirs.

Premier, you should be ashamed of yourself. Yelling at a fellow member and calling him a liar? And the total lack of understanding of a concept as basic as Wagering Requirements is inexcusable in an affiliate. I don't play Winner, but I have played another playtech looks like it uses the same interface. I have no idea where to find my game logs. Maybe if you post a portion of YOURS from that casino I will know where to find it? I'm not aware of there being a history of bets made like Playcheck on MG.

mrmark, please don't waste Maxd's time on a PAB just yet. Try to contact the casino Monday during business hours and find out what their normal time frame is for both verifications and payment after verification. I'm unclear whether the utility bill address issue got resolved. But I do know sometimes email programs compress files, and occassionally the recipient doesn't seem to get what we have sent.

I've sometimes found it helpful to get an agent in livechat and send email to support while I have them. While they can't do your security verification, they can tell you if they can open and read the attachments. Tuesday is another holiday as well.
 

premiergaming

Banned User - bogus PAB
PABnoaccred
Joined
Oct 15, 2012
Location
england
Okay, I think I might be in a baaaad mood.

We have an OP accusing a casino of stalling his payment, getting ready to PAB about a first withdrawal on a ND bonus , request made on FRIDAY? Unless both me and my casino calendar are way off, it's Sunday now, and this thread started yesterday.

Even in the best of casinos, the verifications department of the security team doesn't work weekends. What is their normal pending time? I think nishi mentioned 4 days for one of theirs.

Premier, you should be ashamed of yourself. Yelling at a fellow member and calling him a liar? And the total lack of understanding of a concept as basic as Wagering Requirements is inexcusable in an affiliate. I don't play Winner, but I have played another playtech looks like it uses the same interface. I have no idea where to find my game logs. Maybe if you post a portion of YOURS from that casino I will know where to find it? I'm not aware of there being a history of bets made like Playcheck on MG.

mrmark, please don't waste Maxd's time on a PAB just yet. Try to contact the casino Monday during business hours and find out what their normal time frame is for both verifications and payment after verification. I'm unclear whether the utility bill address issue got resolved. But I do know sometimes email programs compress files, and occassionally the recipient doesn't seem to get what we have sent.

I've sometimes found it helpful to get an agent in livechat and send email to support while I have them. While they can't do your security verification, they can tell you if they can open and read the attachments. Tuesday is another holiday as well.

Yes and for the 5th time now i no that the way i was explaining it came out wrong.

Ok so if what you are saying is right , How have they deleted marks logs if he doesnt have any?

But i have more info on this now anyway. I will post it when i feel the time is right.

I want him to post his PAB , Once hes done that il then post something in here and then you will see that i was right
 
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dionysus

Good(w)ill Ambassador
CAG
MM
Joined
Apr 27, 2009
Location
the land of snow and maple syrup
Yes and for the 5th time now i no that the way i was explaining it came out wrong.

Ok so if what you are saying is right , How have they deleted marks logs if he doesnt have any?

But i have more info on this now anyway. I will post it when i feel the time is right.

I want him to post his PAB , Once hes done that il then post something in here and then you will see that i was right

that has to be easily one of the most petty, childish posts I've come across, and your lack of professionalism is shining through..
 

premiergaming

Banned User - bogus PAB
PABnoaccred
Joined
Oct 15, 2012
Location
england
that has to be easily one of the most petty, childish posts I've come across, and your lack of professionalism is shining through..

And why is that

Proof enough for you premiergaming?

Did they see the Address?

Are you sure that the reason the money Has gone out of your account is litteraly because they are holding it until you provide them address details?
And that they didnt steel your money
 

premiergaming

Banned User - bogus PAB
PABnoaccred
Joined
Oct 15, 2012
Location
england
Yes i did read that you dont have to get all cocky and smart about it.


The chat you just posted is what im refering to. As there was no more comments after..

pff

I allready have ;)
 

mrmark21

Dormant Account
Joined
Nov 13, 2012
Location
australia
I allready have ;)

What? They have told me there is no address on the bill I gave them when there clearly is. They wont accept my proof af address even though it's right there... What kind of revelation is that?

P.s. I'm only being cocky because you called me a liar!
 

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