Official Videoslots presents Battle of Slots!

[dpp00]

sorry to go again but am i the only one who cant deposit since monday (mastercard)

 

[pinnit2014]

Videoslots in tech issue shocker

 

[Team.Videoslots]

sorry to go again but am i the only one who cant deposit since monday (mastercard)

Hi @dpp00 - we have now sent you a DM about this.

We haven't received any more contacts about this, but I have reached out to check with our payments team.

Kind regards,
Team Videoslots

 

[Team.Videoslots]

@Team.Videoslots i think it's been raised by Congo before...i met the 10000 wins (Bonanza) but it never gave a red wheel as apparently (not true) i didn't hit the 750 wins in a day - doesn't even appear as an o/s achievement in the achievement bit.

Don't really care tbh but it has been 3/4 days since i raised it with chat etc.

Hi @pinnit2014 - thank you for raising this.

I have now replied to you in an email.

Kind regards,
Team Videoslots

 

[pinnit2014]

Hi @pinnit2014 - thank you for raising this.

I have now replied to you in an email.

Kind regards,
Team Videoslots

Thanks

 

[spoo42]

Talking of achievements and trophies, I contacted support on 30th Jan about achiements I'd had for gold megaways , I got a reply the day after asking me to reply with security questions , and haven't heard back since.

There maybe other games I have missing achievements for, but this one I noticed cause I'd played it for hours one particular day, and I checked through myrtp also, I've definitely completed 500 in one day and possibly 750 but neither is showing correctly , also get 500 wins also isn't showing and considering the amount I've played that game it should be

 

[pinnit2014]

Talking of achievements and trophies, I contacted support on 30th Jan about achiements I'd had for gold megaways , I got a reply the day after asking me to reply with security questions , and haven't heard back since.

There maybe other games I have missing achievements for, but this one I noticed cause I'd played it for hours one particular day, and I checked through myrtp also, I've definitely completed 500 in one day and possibly 750 but neither is showing correctly , also get 500 wins also isn't showing and considering the amount I've played that game it should be

Same here - looks like some of the achievements are 'stuck', so you can't contribute to them...

Kudo's for VS for, as a temp fix, giving the Red Wheel there: probably seen the amount of spins i put through Bonanza and went 'he must have met it'

 

[spoo42]

Lol yeah that's good. The ones I have missing probably don't have anything behind them (though it's possible) but would be nice they completed correctly with how often I tend to play that game. I know both the 500 day/overall trophies I've definitely completed though. Not so sure about the 750 but it's possible with how many hours I played it on that specific day just prior to emailing Vs

 

[Team.Videoslots]

Talking of achievements and trophies, I contacted support on 30th Jan about achiements I'd had for gold megaways , I got a reply the day after asking me to reply with security questions , and haven't heard back since.

There maybe other games I have missing achievements for, but this one I noticed cause I'd played it for hours one particular day, and I checked through myrtp also, I've definitely completed 500 in one day and possibly 750 but neither is showing correctly , also get 500 wins also isn't showing and considering the amount I've played that game it should be

Hi @spoo42 and thank you -

Please email us on: videoslotsteam@videoslots.com

And I will have a closer look at this for you.

Kind regards,
Team Videoslots

 

[Team.Videoslots]

Hi everyone,

It’s time to unveil this week’s Mystery Fridays Battle – 4 x 25,000 Extra Spins



Here are the Battle details:

• Date: Friday 11th February 2022
• Game Names & Times:
• 00:00 – 05:59 GMT: Buffalo King Megaways (Pragmatic Play) €0.20
• 06:00 – 11:59 GMT: The Sword & the Grail (Play'n GO) €0.10
• 12:00 – 17:59 GMT: Quest for Bermuda Riches (Pragmatic Play) €0.20
• 18:00 – 23:59 GMT: Prism of Gems (Play'n GO) €0.20
• Battle Type: MTT Freerolls
• Max number of players per Battle: 50,000
• Spins: 100 Spins
• Duration per Battle: 6 Hours
• Early registration: 1 hour before start of Battle
• Late registration: 15 minutes before end of Battle
• Requirements: To be able to participate, you need to have deposited at least €20 and collected 2,500XP within the last 30 days before the start of this Battle.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[pinnit2014]

*See's 3 20p games and falls down stairs*

That 10p game looks all lonely by itself - maybe best it gets substituted, for a full house?

 

[yodamaster84]

*See's 3 20p games and falls down stairs*

That 10p game looks all lonely by itself - maybe best it gets substituted, for a full house?

Can't play because a rep put a 60 minute timer on my account so have to wait 7 days to take it off. + 3000£ loss limit

 

[Team.Videoslots]

Hi everyone,

Here are the details for tonight’s Epic Thursdays Sit & Go Battles on Big Bass Bonanza from Pragmatic Play and Reactoonz from Play’n GO.


Promotion Details

• Date: Thursday 10th February 2022
• Time: 18:00 – 22:00 GMT
• 10 man Battles: Big Bass Bonanza (Pragmatic Play) €0.10
• 30 man Battles: Reactoonz (Play’n GO) €0.20
• Spins: 25 spins
• Duration per Battle: 10 minutes
• Requirements: To be able to participate, players need to have deposited at least €20 and earned 2,500XP in the last 30 days before the start of these Battles.

Prize Structure:

• Prize Structure on 10 man Battles: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins. Extra spins are wager free.
• Prize Structure on 30 man Battles: 1st-3rd Place: 6 Extra Spins, 4th-6th Place: 5 Extra spins, 7th-9th Place: 4 Extra Spins. Extra spins are wager-free.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[anddi32]

the queuing system is not working. 10 man takes 15 man and 30 man takes 38 man. That's numbers from my first two battles

 

[dionysus]

the queuing system is not working. 10 man takes 15 man and 30 man takes 38 man. That's numbers from my first two battles

and instead of queue, im getting, this room is full

 

[wyder33]

Strange things have been happening lately. I will say this, any company that is desirable if it develops something and it works, makes copies of it. If something breaks, you just need to restore the backup. The question is obvious and I don't need to write it?

 

[09237653]

The queues are disabled for some reason.

 

[Pixie]

and instead of queue, im getting, this room is full

Same here. all Big Bass Battles is full !
@Team.Videoslots

 

[yodamaster84]

Can't even play a 10 minute battle with this dumb 60 minute time limit they made me agree to. What's the point in playing at VIdeoslots if you can't play the effing battles? @Team.Videoslots

Also, I thought it was just a reminder message that came up as she said yes when I asked if it was an alert.

 

[yodamaster84]

the queuing system is not working. 10 man takes 15 man and 30 man takes 38 man. That's numbers from my first two battles

Not missing anything good then from me!

 

[Video_Poker_Pro]

Pragmatic not working for me on pc or phone just black screen.

 

[09237653]

Got third place in a BBB 10 man, no spins credited.

 

[xbornluckyx]

i got 2nd in a reactoonz and it wasnt credited

 

[wth1920]

Same error Pragmatic games just a black window on PC. Tried different browsers...

 

[Video_Poker_Pro]

Somebody els frome sweden that has problem with pragmatic not loading?