Videoslots - Newly Accredited

[maxd]

Ok, let's be very clear on a few points:

• VS does not get a free pass here despite the implications that they do. If there's a legit line of inquiry then it should be followed. VS or otherwise.
• that said, beating the shit out of a dead horse on the forums for the sake of displaying your moral outrage is pointless and counter-productive to the forums as a whole. At a point it becomes more about someone being a blow-hard than it does about the issue at hand and this is not the place for that.
• at a certain point it becomes much more productive to raise the issue to @Casinomeister or myself -- via PAB or PM or whatever you prefer -- and ask that we see the thing through. That will get you the results you are after -- whether you happen to like those results or not -- and it keeps the forums from turning into a garbage fire.
• "No point doing a PAB is there ...". Yes, there damn well is, because that's the way we do things here, or at least that's one of the avenues available to get such things looked into. If you don't like it that's fine but you are not free to write your own rules about how to get this done. These forums are not your personal wailing wall. We expect and demand that you know and follow the Forum Rules.

Yes I'm stating the obvious with much of what I've said but apparently some folks need to be reminded of the obvious.

So, to the issue at hand: @colinsunderland, I welcome you to contact me directly to state your case and what exactly you are after. The PAB system is the most convenient but if you'd rather PM that's fine too. Another option which I recognize might be more preferable to you would be to open a specific thread in Other Complaints although I'll have to keep a tight rein on that to ensure it stays productive and on topic.

Whichever way we do this I will follow through on it and get whatever answers I can. If that resolves the issue then so be it. If it does not than we'll decide what needs to be done regarding VS.

If you don't like any of these options then that's fine too but you are not welcome to hijack this thread for your personal issue. I've given you several alternative routes to see this through. Pick one or don't but you are not free to continue here as you have been.

And last but not least: you've been warned several times that dissing the mods will get you booted. I remind you that that warning is still active and applicable. If you don't like what a mod has to say then either Report it or hold your tongue: bitch-slapping the mods on the forums is only going to end one way.

I return you to your regular programming.

 

[geordiecolin]

Ok, let's be very clear on a few points:

• VS does not get a free pass here despite the implications that they do. If there's a legit line of inquiry then it should be followed. VS or otherwise.
• that said, beating the shit out of a dead horse on the forums for the sake of displaying your moral outrage is pointless and counter-productive to the forums as a whole. At a point it becomes more about someone being a blow-hard than it does about the issue at hand and this is not the place for that.
• at a certain point it becomes much more productive to raise the issue to @Casinomeister or myself -- via PAB or PM or whatever you prefer -- and ask that we see the thing through. That will get you the results you are after -- whether you happen to like those results or not -- and it keeps the forums from turning into a garbage fire.
• "No point doing a PAB is there ...". Yes, there damn well is, because that's the way we do things here, or at least that's one of the avenues available to get such things looked into. If you don't like it that's fine but you are not free to write your own rules about how to get this done. These forums are not your personal wailing wall. We expect and demand that you know and follow the Forum Rules.

Yes I'm stating the obvious with much of what I've said but apparently some folks need to be reminded of the obvious.

So, to the issue at hand: @colinsunderland, I welcome you to contact me directly to state your case and what exactly you are after. The PAB system is the most convenient but if you'd rather PM that's fine too. Another option which I recognize might be more preferable to you would be to open a specific thread in Other Complaints although I'll have to keep a tight rein on that to ensure it stays productive and on topic.

Whichever way we do this I will follow through on it and get whatever answers I can. If that resolves the issue then so be it. If it does not than we'll decide what needs to be done regarding VS.

If you don't like any of these options then that's fine too but you are not welcome to hijack this thread for your personal issue. I've given you several alternative routes to see this through. Pick one or don't but you are not free to continue here as you have been.

And last but not least: you've been warned several times that dissing the mods will get you booted. I remind you that that warning is still active and applicable. If you don't like what a mod has to say then either Report it or hold your tongue: bitch-slapping the mods on the forums is only going to end one way.

I return you to your regular programming.

Given any potential legal implications re player protection would any possible PAB/PM investigation's outcome be published on this forum?

 

[Jono777]

**Speechless** other than

 

[slotmaster]

I for one admire @colinsunderland for standing up for people's rights and to help us here with legal issues. I do see the point that it should be taken to a separate thread and let VS/Mr. Vegas continues with operations and business stuff in this thread but @colinsunderland is not in the wrong either.

 

[pinnit2014]

Videoslots should start calling them treats, not rewards

 

[maxd]

Recent posts unrelated to the thread topic have been moved to OT banter culled from "Videoslots - Newly Accredited"

 

[maxd]

Given any potential legal implications re player protection would any possible PAB/PM investigation's outcome be published on this forum?

If necessary and appropriate perhaps a summary would. Obviously nothing that would cause unrest with the GDPR gods.

 

[Reelsoffun]

@Team.Videoslots

Just a heads up that the book of cleopatra appears to have a bonus buy and im UK you might wanna take it down, I have alerted VS chat. but wouldnt hurt to flag it here as well.

 

[Mr_Slot5]

@Team.Videoslots

Just a heads up that the book of cleopatra appears to have a bonus buy and im UK you might wanna take it down, I have alerted VS chat. but wouldnt hurt to flag it here as well.

Since bonus buys have been banned, I've actually kinda missed them.

Never used to use them much at all but on the odd occasion I used to like having a bonus buy session.

 

[Reelsoffun]

Since bonus buys have been banned, I've actually kinda missed them.

Never used to use them much at all but on the odd occasion I used to like having a bonus buy session.

Yeah i miss them too esp on Extra chilli sometimes you just wanna quick couple of features and not always more expensive at the end when you factor how long it can take to trigger time and money wise.

 

[Playford7]

Since bonus buys have been banned, I've actually kinda missed them.

Never used to use them much at all but on the odd occasion I used to like having a bonus buy session.

They where just like spins on a fobty.
Im glad they are gone.

We are heading slowly but exactly like the fobty online in the U.K..

I guarantee £2 max stake next, they will drag it out as long as possible to milk the cash cow then it’ll happen...

There is no doubt about it, we will then see the old streamer promote curaçao casinos as the options in the U.K. have been taken away, already heard a few mention defending the likes of aspire global, genesis and nektan are better than promoting curacao casinos, so that’s the obvious escalation, and sadly believe it that’s a reality.

 

[Mr_Slot5]

Yeah i miss them too esp on Extra chilli sometimes you just wanna quick couple of features and not always more expensive at the end when you factor how long it can take to trigger time and money wise.

Agree, and sadly some games are unplayable now- it takes that long to bonus them.

One slot I don't understand the bonus buy on is Wild West Gold by Pragmatic...seems to bonus often enough through normal spinning.

 

[Kroffe]

I only ever buy on White rabbit.
It often gives back a pretty big chunk of the buy cost even when you dont get anywhere.
Never had any significant win on it tho.

I play Chilli sometimes, and if you catch it on a good day the basegame can be pretty good.
Ill buy that bonus once its down to €2-4ish
Used to gamble for 16 spins, but nowadays i just take the 8 and pray for a retrigger or a purples hit.

 

[Playford7]

I only ever buy on White rabbit.
It often gives back a pretty big chunk of the buy cost even when you dont get anywhere.
Never had any significant win on it tho.

I play Chilli sometimes, and if you catch it on a good day the basegame can be pretty good.
Ill buy that bonus once its down to €2-4ish
Used to gamble for 16 spins, but nowadays i just take the 8 and pray for a retrigger or a purples hit.

When we had the bonus buy nonsense in the U.K. mate I agree white rabbit was by far the easiest to at least get close to money back almost everytime.

Chilli is a scam, should never of been allowed in the first place. The bonus normally isn’t that hard to hit anyhow, a damn site easier then bonanza.

 

[dionysus]

VS - it would do good to remember we Canadians cant play BTG

if this is you or an affilate, holds true

 

[Team.Videoslots]

VS - it would do good to remember we Canadians cant play BTG

if this is you or an affilate, holds true

View attachment 138017View attachment 138018View attachment 138019View attachment 138020

Sorry about that. If you use the code, you can contact our CS and they will give you equal value of spins in another game.

Best regards,

Team Videoslots

 

[helenakp]

@Team.Videoslots i have send you email yesterday,why still no answer from you?

 

[Team.Videoslots]

Hi @helenakp

Sorry for the delay. We will look into your query asap.

Best Regards,
Team Videoslots

 

[samdog21]

Ojo was only place left to play, donuts, bonanza, who wants to be a millionaire, now gone, no more donuts I love DONUTS

 

[Reelsoffun]

Anyone tried this new game at VS got the feature with what looks like a fairly good setup, but now its in a stuck game loop

Yes tried clearing cookies etc etc, same on ipad, restores game round replays the first spin and crashes again, Grrr

Also last few days getting a lot of error 502 @Team.Videoslots using chrome on clicking on new games mostly, chat said they knew it was a chrome update and that they were working on a fix but apart from using firefox thats not gone away either....... any news on a fix ? anyone else getting the issue in chrome?

 

[Team.Videoslots]

Hello @Reelsoffun

Please send us an e-mail to videoslotsteam@videoslots.com and we will have a look at your issues for you.

Best Regards,
Team Videoslots

 

[CongoGB]

Those 502 issues are normally fixed by clearing the VS cookies in Chrome. Did it the other day and sorted the problem out straight away.

Tri Piki is full of bugs. Had 5 spins to try it this morning and got errors. Not worth the hassle!

 

[Reelsoffun]

Those 502 issues are normally fixed by clearing the VS cookies in Chrome. Did it the other day and sorted the problem out straight away.

Tri Piki is full of bugs. Had 5 spins to try it this morning and got errors. Not worth the hassle!

Yet, games are rigiously tested before certification lol

 

[Reelsoffun]

Well it would appear that the provider has voided the game and gave me the £3.95 i had won up at the point the game crashed, im just wondering why they didnt complete the full game round and play out the remaining 9 spins and the respins, which would have resulted in more wins.

@Team.Videoslots
Clearly shows i had another 9 spins to play...... I will be honest im not that impressed with the way this has been handled and yet again a provider ducks out on their responsibility to complete a broken game round properly. Or are they really saying the next 9 spins paid 0.00 yeah course they did.

Im normally very happy with VS but have to admit this has left a sour taste for sure.

 

[Playford7]

Well it would appear that the provider has voided the game and gave me the £3.95 i had won up at the point the game crashed, im just wondering why they didnt complete the full game round and play out the remaining 9 spins and the respins, which would have resulted in more wins.

@Team.Videoslots
Clearly shows i had another 9 spins to play...... I will be honest im not that impressed with the way this has been handled and yet again a provider ducks out on their responsibility to complete a broken game round properly. Or are they really saying the next 9 spins paid 0.00 yeah course they did.

Im normally very happy with VS but have to admit this has left a sour taste for sure.

View attachment 138212

That’s a wank result... at least you can have loads of 9p spins on doa...