i think the main problem is the oversecured rival backend. these bans happen automatically by the system.
some operators jut accept everything the system tells them withut further investigation, others investigate for their players. as this system is such inhuman this should be norm imho.
i lost all my promotions on all rival accounts except sloto after i requested a cashout from paradise8 last week.
its sure it happened right after my cashout request, paradise8 investigated and enabled me manually again. but rival adviced not to do so!
without giving solid proof or explanation?? would be nice if they contact me personally but this backend seems like a secret.
for my luck the vip manager at paradise8 is real freindly and understanding. she enabled me for promos again due to the lack of explanation from rivals backend site, she finds this unfair too.
but the great thing is as this ban affected also my accounts on vegasregal and others i know have the hassle to contact every single casino, explain and hope. woohoo ;-)
i did nothing wrong except of winning a little and cashed out.. but this seems to encourage the rival backend to flag you as kind od abusive..
pretty strange...
cheers
coxwel