Hi VWM,
With these big offers, our players are happy with just number 1 of your 4 above. The only thing they want is to deposit and play and that is what we provide.
I ran a report now and on average, 38 games are played when the 5000% and 8775% bonuses are used. Genuine players with a bank roll will not sit on 1 game. They will move around from slots to keno to bingo to video poker getting their money's worth. This is great as they get to experience the wide variety provided and use the casino the way it is meant to be used.
Since implementing the terms, it is only now that any of them have been questioned. I will try my best to explain this particular one: We have the term simply to ensure that the bonus is not churned through on 1 game by bonus abusers. I.e. We need it there in case of abuse. There is nothing sinister or "weird" and thus far, have never had to use it, but I believe it needs to be there because of abuse seen in the past.
At the end of the day, customers don't have to play this bonus or any of the bonuses available if they don't agree with the terms. Customers who know and trust us have no concern over terms or payments. That is how it should be. We have a set of bonuses that appeals to everyone and we have taken on much higher risk by reducing wagering and Max Cashouts on at least 2 promotions a day.
I will add once more that our terms were reviewed by members here before going live. Along with feedback from them and regular players, we were given the green light to apply them.
I believe we are fair and transparent with our terms and implementation thereof, however, should you feel it could be worded better, then please comment and we can take it from there. I am always open to suggestions.
I am logged onto Live Chat at our casinos most of the time now to find out what our customers are saying, so you're welcome to speak with me there also.
Thanks for your input.
Warm regards,
Dieter
Some genuine players may sit on one game if they really like it, and others may hop around between games, but just happen to hop less than the required 7 times. The true AP will of course just know that the magic number is 7, and will calculate in advance the best strategy to "abuse" the bonus involving 7 games, rather than just the one. It's the careless or amateur AP that is going to get caught out, not the hardened pro.
In any case, grinding is a strategy that should no longer be effective now that offers are -EV when calculated against simple house edge vs WR. One HAS to play manually in order to turn such a bonus +EV as strategy has to change depending upon past outcomes.
The AP strategy, entirely within the rules, would be to first play with large bets, but within any max specified in the terms. If a big payout is achieved, the remaining WR is split between 7 other games, and a calculation made as to how many spins on each is needed to complete WR whilst making sure all 7 games chosen have roughly the same level of play. The aim is to preserve the big win through WR.
Without this term, the AP can simply grind out on one game, and not have to whip out the calculator before starting. The amateur AP would screw this up by following a guide on a bonus whoring site that over simplifies the grind process by assuming that there is no term to restrict it, and will not bother reading the terms because the guide on the affiliate site has given them the step by step guide to beating the bonus, so presumably it works and is allowed.
These amateur APs are not all out to train up to become pro, they may simply be using the site they have found as a recourse to teach them how to play online, so will not think that what they have been taught is NOT how to play online, but how to be the sucker that fills the affiliate's pockets.
God forbid that one day an affiliate will REALLY teach players the latest ways to AP specific casinos, taking into account variations and counter measures in the terms, even though this will significantly lower their commissions. Players following these guides will steer clear of the counter measures, and when the casino identifies them as APs, they will find their only recourse is the "FU clause" or "spirit of the bonus".
If, for example, the casino again changes the terms, for example making it 10 different games instead of 7, and banning the most used games by APs, the guides will simply get updated to take these changes into account.
Making terms ever more complex is not the way forward, yet it's what most casinos are doing.
Rather than the current counter methods, mathematicians should get involved, making sure that the AP opportunities are mathematically suppressed by the offer construction itself, and not through patching the terms every time a new AP strategy is found.
If most players were taught how to AP, they would understand some of the "nonsense" terms and conditions better.
Hope one day I will. Until then I'll have to play elswhere.
