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Trada casino issue

Discussion in 'Casino Complaints - Bonus Issues' started by johnnymcc1966, Apr 3, 2018.

    Apr 3, 2018
  1. johnnymcc1966

    johnnymcc1966 Full Member

    Location:
    United Kingdom
    I thought Trada was an exceptional casino so I signed up around Dec 17/Jan 18 waited a week or so to deposit and got my bonus(before UKGC rules changed in Feb) I was quite successful,verified and made a cashout and was in my account two days later. I had a couple of free spins offers over the next couple of weeks but couldn't deposit as funds were short then I got another free spins offer,probably 2nd or 3rd,tried to log in and found account was locked.Then found an email in junk folder saying my account was closed indefinitely and that was the end of that,no reason, no small talk,gone. I have accounts with many other casinos but never have I been banned from a casino so quickly as Trada especially as I'd heard they were one of the good guys in the casino industry.
     
  2. Apr 3, 2018
  3. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Have you contacted the casino rep? We require those who are posting complaints to ensure that they contact the rep. Thanks!
     
  4. Apr 3, 2018
  5. Conor@Trada

    Conor@Trada Accredited Casino Representative

    Occupation:
    Player Manager
    Location:
    Ireland
    Hey Johnnymcc1966,

    I'll check this out now and get back to you shortly via PM.

    Thanks,

    Conor
     
  6. Apr 3, 2018
  7. johnnymcc1966

    johnnymcc1966 Full Member

    Location:
    United Kingdom
    Thanks Conor,I'd appreciate a reason for it at least.
     
  8. Apr 4, 2018
  9. Conor@Trada

    Conor@Trada Accredited Casino Representative

    Occupation:
    Player Manager
    Location:
    Ireland
    Hey Johnnymcc1966,

    I have sent you a PM.

    Thanks,

    Conor
     
  10. Apr 5, 2018
  11. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    And? Don't leave us hanging - what did they tell you?
     
    Borgie likes this.
  12. Apr 7, 2018
  13. johnnymcc1966

    johnnymcc1966 Full Member

    Location:
    United Kingdom
    I am accused of being a member of a syndicate who somehow manages to subvert and make money from casinos despite all games favouring the casino and my having only deposited once.I did win on that one deposit but I try to take advantage of all casino free spins,heck we even have a thread for them on here which I follow. Are you the leader of a syndicate Mr Casinomeister? Taps nose menacingly.
     
  14. Apr 9, 2018
  15. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Perhaps you are connected to other players - sharing funds, ID docs, etc., that is a syndicate. This is not what we do here at Casinomeister, so I don't know why you are bring us into the equation.

    If it is true that you are committing player fraud, then you can kiss your forum account goodbye. We do not tolerate this in the least bit:
    Forum Rules and Regulations - Casinomeister
     
  16. Apr 11, 2018
  17. johnnymcc1966

    johnnymcc1966 Full Member

    Location:
    United Kingdom
    I do not and have never shared funds,documents,ID or anything of that sort and I would fight anybody tooth and nail who said I have ever done such a thing.That is an absolutely monstrous lie and a load of rubbish.

    The comment about Casinomeister being a 'syndicate' was sarcasm and may have been lost in text.
     
  18. Apr 11, 2018
  19. Steviedoo

    Steviedoo Senior Member

    Occupation:
    Writer
    Location:
    South
    Well does trada have proof. Cuz they are one of the best casinos out there...
     
    bebo67 likes this.
  20. Apr 11, 2018
  21. johnnymcc1966

    johnnymcc1966 Full Member

    Location:
    United Kingdom
    They can't have proof because nobody has ever shared my ID or documents,bank account or anything at relating to my personal Identification. If they have then I want it reported to the police because I am the only person who has legal access to my own documents.
     
  22. Apr 11, 2018
  23. Steviedoo

    Steviedoo Senior Member

    Occupation:
    Writer
    Location:
    South
    if i may ask, how much money did you win on that first deposit?
     
  24. Apr 12, 2018
  25. johnnymcc1966

    johnnymcc1966 Full Member

    Location:
    United Kingdom
    I deposited £10 and withdrew about £210-£220.
     
  26. Apr 12, 2018
  27. Steviedoo

    Steviedoo Senior Member

    Occupation:
    Writer
    Location:
    South
    Well this doesn’t sound right.

    A 10$ deposit and you were accused of being part of syndicate.

    Did they offer any proof?
     
  28. Apr 12, 2018
  29. johnnymcc1966

    johnnymcc1966 Full Member

    Location:
    United Kingdom
    Nope,none at all.
    There are plenty of other fish in the sea.
     
  30. Apr 12, 2018
  31. bebo67

    bebo67 Meister Member PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    Strange........very strange!
     
  32. Apr 12, 2018
  33. nikantw

    nikantw Ueber Meister MM PABaccred

    Occupation:
    A bit of this and that
    Location:
    EU
    Yes, strange.....
    Unless Trada saw similar details or IP or device or payment method and playing patterns, between accounts, I don't think they would respond like that.
     
    bebo67 likes this.
  34. Apr 13, 2018
  35. johnnymcc1966

    johnnymcc1966 Full Member

    Location:
    United Kingdom
    There is no other IP address registered to my name or house,unless my own ISP, Virgin, are duplicating them.
     
  36. Apr 13, 2018
  37. bebo67

    bebo67 Meister Member PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    You would think that would be done before payment, not after he was paid.
     
    goatwack likes this.
  38. Apr 13, 2018
  39. goatwack

    goatwack enthused hangman CAG

    Occupation:
    Turns Tricks
    Location:
    Londonia
    I agree, surely suspecting someone of fraudulent play would ensure confiscating any winnings.......
     
    bebo67 likes this.

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