Trada casino issue

[johnnymcc1966]

I thought Trada was an exceptional casino so I signed up around Dec 17/Jan 18 waited a week or so to deposit and got my bonus(before UKGC rules changed in Feb) I was quite successful,verified and made a cashout and was in my account two days later. I had a couple of free spins offers over the next couple of weeks but couldn't deposit as funds were short then I got another free spins offer,probably 2nd or 3rd,tried to log in and found account was locked.Then found an email in junk folder saying my account was closed indefinitely and that was the end of that,no reason, no small talk,gone. I have accounts with many other casinos but never have I been banned from a casino so quickly as Trada especially as I'd heard they were one of the good guys in the casino industry.

 

[Casinomeister]

I thought Trada was an exceptional casino so I signed up around Dec 17/Jan 18 waited a week or so to deposit and got my bonus(before UKGC rules changed in Feb) I was quite successful,verified and made a cashout and was in my account two days later. I had a couple of free spins offers over the next couple of weeks but couldn't deposit as funds were short then I got another free spins offer,probably 2nd or 3rd,tried to log in and found account was locked.Then found an email in junk folder saying my account was closed indefinitely and that was the end of that,no reason, no small talk,gone. I have accounts with many other casinos but never have I been banned from a casino so quickly as Trada especially as I'd heard they were one of the good guys in the casino industry.

Have you contacted the casino rep? We require those who are posting complaints to ensure that they contact the rep. Thanks!

 

[Conor@Trada]

Hey Johnnymcc1966,

I'll check this out now and get back to you shortly via PM.

Thanks,

Conor

 

[johnnymcc1966]

Thanks Conor,I'd appreciate a reason for it at least.

 

[Conor@Trada]

Thanks Conor,I'd appreciate a reason for it at least.

Hey Johnnymcc1966,

I have sent you a PM.

Thanks,

Conor

 

[Casinomeister]

Thanks Conor,I'd appreciate a reason for it at least.

And? Don't leave us hanging - what did they tell you?

 

[johnnymcc1966]

I am accused of being a member of a syndicate who somehow manages to subvert and make money from casinos despite all games favouring the casino and my having only deposited once.I did win on that one deposit but I try to take advantage of all casino free spins,heck we even have a thread for them on here which I follow. Are you the leader of a syndicate Mr Casinomeister? Taps nose menacingly.

 

[Casinomeister]

I am accused of being a member of a syndicate who somehow manages to subvert and make money from casinos despite all games favouring the casino and my having only deposited once.I did win on that one deposit but I try to take advantage of all casino free spins,heck we even have a thread for them on here which I follow. Are you the leader of a syndicate Mr Casinomeister? Taps nose menacingly.

Perhaps you are connected to other players - sharing funds, ID docs, etc., that is a syndicate. This is not what we do here at Casinomeister, so I don't know why you are bring us into the equation.

If it is true that you are committing player fraud, then you can kiss your forum account goodbye. We do not tolerate this in the least bit:
Forum Rules and Regulations - Casinomeister

1.10 – Members who commit player fraud (chargebacks, fake accounts, gnoming, multiple accounts, etc.) will be banned from the forum.

 

[johnnymcc1966]

I do not and have never shared funds,documents,ID or anything of that sort and I would fight anybody tooth and nail who said I have ever done such a thing.That is an absolutely monstrous lie and a load of rubbish.

The comment about Casinomeister being a 'syndicate' was sarcasm and may have been lost in text.

 

[Steviedoo]

Well does trada have proof. Cuz they are one of the best casinos out there...

 

[johnnymcc1966]

Well does trada have proof. Cuz they are one of the best casinos out there...

They can't have proof because nobody has ever shared my ID or documents,bank account or anything at relating to my personal Identification. If they have then I want it reported to the police because I am the only person who has legal access to my own documents.

 

[Steviedoo]

They can't have proof because nobody has ever shared my ID or documents,bank account or anything at relating to my personal Identification. If they have then I want it reported to the police because I am the only person who has legal access to my own documents.

if i may ask, how much money did you win on that first deposit?

 

[johnnymcc1966]

if i may ask, how much money did you win on that first deposit?

I deposited £10 and withdrew about £210-£220.

 

[Steviedoo]

I deposited £10 and withdrew about £210-£220.

Well this doesn’t sound right.

A 10$ deposit and you were accused of being part of syndicate.

Did they offer any proof?

 

[johnnymcc1966]

Well this doesn’t sound right.

A 10$ deposit and you were accused of being part of syndicate.

Did they offer any proof?

Nope,none at all.
There are plenty of other fish in the sea.

 

[bebo67]

Strange........very strange!

 

[nikantw]

Yes, strange.....
Unless Trada saw similar details or IP or device or payment method and playing patterns, between accounts, I don't think they would respond like that.

 

[johnnymcc1966]

Yes, strange.....
Unless Trada saw similar details or IP or device or payment method and playing patterns, between accounts, I don't think they would respond like that.

There is no other IP address registered to my name or house,unless my own ISP, Virgin, are duplicating them.

 

[bebo67]

Yes, strange.....
Unless Trada saw similar details or IP or device or payment method and playing patterns, between accounts, I don't think they would respond like that.

You would think that would be done before payment, not after he was paid.

 

[goatwack]

I agree, surely suspecting someone of fraudulent play would ensure confiscating any winnings.......

 

[bebo67]

I agree, surely suspecting someone of fraudulent play would ensure confiscating any winnings.......

His real name is Johnny MCCMobster?

 

[goatwack]

His real name is Johnny MCCMobster?

You'd think he was Johnny Capone the way they handled this

 

[bebo67]

You'd think he was Johnny Capone the way they handled this

Have to add some humor on this. Oh well I guess it's not for us to know.

 

[Steviedoo]

I agree, surely suspecting someone of fraudulent play would ensure confiscating any winnings.......

Trada doesn’t operate like that I don’t think.

 

[Jasminebed]

Suspecting someone of syndicate play does not warrant confiscation of winnings. Proof it it does.

Suspicions, justified or not, can warrant an account closure however. The casino is free to choose whose business to accept.

If the OP lives with roommates, in some kind or shared domicile, or even an apartment block that might include internet, or even a previous tenant who may have played there previously, it might be enough to raise red flags.

There are other casinos out there, not all of whom operate as ethically as Trada.

If your signup comes from a known bonus-hunting site, that can be a red-flag for suspected advantage play also. This would not justify confiscation of winnings, but might mean the casino may not want you as a customer.

Be aware Neteller and some other ewallets may share info with casinos about personal transfers. Your own bank will not do that, or credit card providers.