The BitchMeister Blog: it's New! Improved! Old-Fashioned!

[maxd]

After discussing this with B I think what we'll do instead of the Warning is contact the affected members en-masse with the status reports as appropriate. No one else seems to be having a problem except for the PAB guys who are caught up in the investigation. For everyone else, it's business as usual.

 

[Artico]

How do I know this? Because we've already seem some results. Some players have been cleared by the investigation and have been paid. Other have been identified as frauds and have not been paid. And so it goes. Like it or lump it that's where we are at.

I will say this though, if the investigation drags on much longer we will have to seriously consider issuing a public warning for players to expect delays at Rushmore casinos. Whether that will actually be necessary or not will become obvious soon enough.
.

Thank you for your post maxd. Very infomatical post once again. Could you tell are those people who have been paid PABers or what. Since I havent heard people getting paid on other forums who have PABed.

I think that public warning would be good idea because this has taken so much time. I understand investigation taking time but almost two and half month is out the line.You can lose tens of percents on currency conversion for example!

 

[peteyweestro]

hey Bryan or Max, does these investigations affect people that just made their first deposit at rushmore? Because i just did and want to know if i should expect huge delays if i cash out ?

 

[maxd]

I'll look into that and post back here ...

Ok, looks like the answer is no, there does not appear to be a 'first deposit' pattern here.

 

[Casinomeister]

hey Bryan or Max, does these investigations affect people that just made their first deposit at rushmore? Because i just did and want to know if i should expect huge delays if i cash out ?

The casino flagged a number of accounts and have been investigating these on a one-on-one manner. So far they identified the suspected UK accounts as fraud (identity theft), and they are awaiting word from the investigators in the continent.

It has nothing at all to do with anyone else but these players. People are signing up at these casinos from here every day without a problem.

 

[Casinomeister]

Thank you for your post maxd. Very infomatical post once again. Could you tell are those people who have been paid PABers or what. Since I havent heard people getting paid on other forums who have PABed.

I think that public warning would be good idea because this has taken so much time. I understand investigation taking time but almost two and half month is out the line.You can lose tens of percents on currency conversion for example!

Like I just mentioned - the batch of UK PABs were identified as fraud. Finland, Hungary, and the Netherlands are next. You have to understand that this is very meticulous and time consuming.

As for a warning, why? What would you suggest the warning to be? This does not affect anyone but those who had their accounts flagged as suspicious.

 

[Artico]

Like I just mentioned - the batch of UK PABs were identified as fraud. Finland, Hungary, and the Netherlands are next. You have to understand that this is very meticulous and time consuming.

As for a warning, why? What would you suggest the warning to be? This does not affect anyone but those who had their accounts flagged as suspicious.

First they quoted wrong t&c and locked my account because of that. Then they say my Moneybookers is under investigation and that case is already solved. I wonder what is their third excuse. Maybe that I live in Europe

I think there is more than enough reasons for warning, treating their customers like that and doing punch of mistakes.

 

[maxd]

New report is up, Link Outdated / Removed, featuring:

• Casino Club VS realplayer
• Rushmore investigation ongoing .. still!
• The Numbers, of course

Enjoy!

 

[peteyweestro]

glad to hear it, thanks max and bryan

 

[Artico]

Great thing is that they still remember to send mails about their promos. Another great 100% up to 1000$ BJ bonus, just like Christmas. I think it is a little suspicious that they continue doing big bonuses. Learnt nothing from the past!

I just dont get it, they are saying they are facing huge amount of fraudsters and then doing another big promo. What a mess

 

[Casinomeister]

Great thing is that they still remember to send mails about their promos. Another great 100% up to 1000$ BJ bonus, just like Christmas. I think it is a little suspicious that they continue doing big bonuses. Learnt nothing from the past!

I just dont get it, they are saying they are facing huge amount of fraudsters and then doing another big promo. What a mess

Offering promos and getting hit up by fraudsters have nothing to do with each other.

If you have a complaint, I would appreciate it if you'd start another thread.

 

[Louise]

Great thing is that they still remember to send mails about their promos. Another great 100% up to 1000$ BJ bonus, just like Christmas. I think it is a little suspicious that they continue doing big bonuses. Learnt nothing from the past!

I just dont get it, they are saying they are facing huge amount of fraudsters and then doing another big promo. What a mess

We've been offering 100% bonuses on the weekends every weekend since our casinos have been in existence.

Regards,

Louise
Rushmore, Cherry Red & Slots Oasis Rep.

 

[maxd]

Your latest BitchMeister Blog report is up: "Bit of a slow week, all things considered. The PAB numbers continue to trickle in modestly, a sharp decline from the deluge of recent past months. A few updates on old stories and The Numbers:"
Link Outdated / Removed

 

[Casinomeister]

Just a heads up that we're getting more results in from the Rushmore PABs

Embalu
ether
penge348

have given false and misleading information to open their casino accounts. Thus, they have been banned from the forum...forever.

Two other members were using Embalu's computer in this forum, thus they've been banned as well: Mario77, Joska.

The Finnish players are still "works in progress". We'll keep you updated...

 

[maxd]

The latest BitchMeister Blog weekly summary is up! New bad-boys, results from Rushmore and some funky Numbers for you:

Link Outdated / Removed

Enjoy!

 

[Artico]

Another week goes by and nothing from Rushmore This case is now more than 3 months old...

 

[Casinomeister]

Another week goes by and nothing from Rushmore This case is now more than 3 months old...

Well, to repeat myself - the Finish players are being investigated. Hopefully you'll have better luck than the UK players and the ones from Hungary.

It's been explained to you that what they are doing is time consuming. No matter how much you complain on the message boards - I don't think it will affect the speed in which the private investigators work.

 

[NextToYou]

Hopefully Rushmore will compensate these legit players adequately who have been waiting for more than 3 months for their cash outs.

 

[Tengil]

Another week goes by and nothing from Rushmore This case is now more than 3 months old...

Agree this is beyond ridiculous. Also many verified (docs approved) accounts are on hold.

Also saw that back in January they tried to pull some stunts to a couple of players. They claimed that they have played disallowed games. They had played BJ with the BJ coupons.. They later reversed their decision and the accounts in question are still on hold, very professional

So as I see it this is nothing else than plain and simple stalling. They must have been hit for a couple of hundred thousands.

Hope you have taken screenshots of the coupons you claimed from the cashier. Just in case..

 

[vinylweatherman]

Well, to repeat myself - the Finish players are being investigated. Hopefully you'll have better luck than the UK players and the ones from Hungary.

It's been explained to you that what they are doing is time consuming. No matter how much you complain on the message boards - I don't think it will affect the speed in which the private investigators work.

The problem might be that what we are being told doesn't tally with the length of time taken.

Players have been told that all that stands between them and payment is receiving a contact from these private investigators to confirm they are legitimate.

Obviously, they have given their full details to the casino, so it's a case of the private investigators going to the address and making contact, confirming that the person at the registered address is a player there, rather than a hapless victim of a stolen identity. Well, this is the process as has been revealed. Surely, once an address is known, it shouldn't take so long to arrange a visit. The preliminaries should be even easier, as many things like credit reference checks can be done over secure internet connections. When I have applied for things like credit cards, these standard checks have been done whilst I "hold the line".

3 months and more is simply too long for the above simple process, assuming that an EFFICIENT team of private investigators has been engaged. Perhaps Rushmore could publicise a few more figures so that affected players can understand why it is taking so long simply to arrange a verification visit to their address. There have been so few complaints about this that it would seem only a relatively small number of players are affected, even though they are generating quite a bit of "noise".

There must be other casinos hit by the same fraud, but there does not seem to be an issue of them taking months to pay their legitimate players. Have Rushmore asserted that this is some kind of unique fraud model that has not ocurred before, and is particularly difficult to resolve.

From the webcast, I have gathered that this fraud was based around hotels and photocopies of passports. This is not unique, and the scam that hit Rushmore will most likely be tried again elsewhere with the information that has already escaped into the black market. It may already be happening, and going largely undetected because casinos do not yet know what to look for.

 

[Tengil]

The problem might be that what we are being told doesn't tally with the length of time taken.

Players have been told that all that stands between them and payment is receiving a contact from these private investigators to confirm they are legitimate.

Obviously, they have given their full details to the casino, so it's a case of the private investigators going to the address and making contact, confirming that the person at the registered address is a player there, rather than a hapless victim of a stolen identity. Well, this is the process as has been revealed. Surely, once an address is known, it shouldn't take so long to arrange a visit. The preliminaries should be even easier, as many things like credit reference checks can be done over secure internet connections. When I have applied for things like credit cards, these standard checks have been done whilst I "hold the line".

3 months and more is simply too long for the above simple process, assuming that an EFFICIENT team of private investigators has been engaged. Perhaps Rushmore could publicise a few more figures so that affected players can understand why it is taking so long simply to arrange a verification visit to their address. There have been so few complaints about this that it would seem only a relatively small number of players are affected, even though they are generating quite a bit of "noise".
There must be other casinos hit by the same fraud, but there does not seem to be an issue of them taking months to pay their legitimate players. Have Rushmore asserted that this is some kind of unique fraud model that has not ocurred before, and is particularly difficult to resolve.

From the webcast, I have gathered that this fraud was based around hotels and photocopies of passports. This is not unique, and the scam that hit Rushmore will most likely be tried again elsewhere with the information that has already escaped into the black market. It may already be happening, and going largely undetected because casinos do not yet know what to look for.

Not quite true. This forum is mainly for slot players. So you cant get the whole picture by just reading this forum.

 

[kmay87]

Not quite true. This forum is mainly for slot players. So you cant get the whole picture by just reading this forum.

What makes you think that?

 

[Tengil]

What makes you think that?

By reading it.

Edit: maybe recreational players would have been more correct. Dont think that there are many here that play large stickies

 

[maxd]

Another week goes by and nothing from Rushmore....

I'm not saying that the Rushmore situation is wonderful but your claim isn't even close to being true, as you would know if you'd been reading my posts.

To recap, we've closed out at least four Rushmore cases in the past few weeks. No matter how you slice it that is not "nothing".

Or perhaps you were speaking about your own particular case. If so it would have been good of you to say so instead of trying to paint the whole issue with your particular brush.

 

[Casinomeister]

By reading it.

Edit: maybe recreational players would have been more correct. Dont think that there are many here that play large stickies

Well you're obviously reading this forum with tunnel vision blinders on. Sure there are a lot of slot players here. There's a crapload of BJ and VP players as well. Don't forget the affiliates, the casino reps, the advantage players, bonus baggers, fraudsters, bingo freaks and lurkers.

You can't lump the membership into one bunch. To do this simplifies and cheapens what this forum has to offer the entire gaming community.

I'm not saying that the Rushmore situation is wonderful but your claim isn't even close to being true, as you would know if you'd been reading my posts...

Again - tunnel-vision. It would be nice to see certain members adding something else to this forum besides their complaints.