CM Announcement Casinomeister Receives Best ADR Award for Complaints Service

The Dude

The artist formally known as Casinomeister
I've just been notified that Sigma World has awarded Casinomeister Best ADR service (that's Alternative Dispute Resolution) which is our PAB service - a free service we provide our members.

Max has been working for me since 2007 when he came over from Winneronline.com - one of our biggest competitors that was sold to Cryptologic many years ago.

I was a one man band until Max came along, and since then he was joined by his faithful and meticulous assistant Gourdfollower several years later.

That is the PAB team - us happy three.

So congratulations Max and GF. You guys are doing an awesome job!!! :cheers:

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No that is not Max and GF. We weren't in Malta this week, so other folks held the award for us. :p

Thank you Sigma World for this recognition! :thumbsup:
 
I've just been notified that Sigma World has awarded Casinomeister Best ADR service (that's Alternative Dispute Resolution) which is our PAB service - a free service we provide our members.

Max has been working for me since 2007 when he came over from Winneronline.com - one of our biggest competitors that was sold to Cryptologic many years ago.

I was a one man band until Max came along, and since then he was joined by his faithful and meticulous assistant Gourdfollower several years later.

That is the PAB team - us happy three.

So congratulations Max and GF. You guys are doing an awesome job!!! :cheers:

View attachment 190296

No that is not Max and GF. We weren't in Malta this week, so other folks held the award for us. :p

Thank you Sigma World for this recognition! :thumbsup:
You could've bought Max and GF a flight and sent them over there... :p Or did you not know in advance?
 
Great and reputable service that didn't become what it is overnight, but through doubtless pain, sweat & tears.

It's by far the best and most professional ADR service in its field, and one of CM's greatest strengths.

Well deserved Max and GourdFollower, we appreciate what you do :thumbsup:

Just as well they weren't there in person though. I hear the presenter was cracking G.I Jane jokes all night! :eek:
 
Absolutely deserved. Happy for you guys! I have first hand experience with your PAB team regarding a withdrawal with N1 Casino. Literally not a single bad thing to point out, everything went so damn smooth.
 
You could've bought Max and GF a flight and sent them over there... :p Or did you not know in advance?
I didn't even know we were in any category. I was at home puppy sitting, and LadyLarissa forwarded me the Twitter feed showing us as the winners. So I got out of my rocking chair to check it out. :p
 
Wow! That's a hell of a surprise! I had no idea this had happened until I logged on this morning. Nice surprise. :) And thanks to all for the kind words, much appreciated.

- Max
 
Wow! That's a hell of a surprise! I had no idea this had happened until I logged on this morning. Nice surprise. :) And thanks to all for the kind words, much appreciated.

- Max
You cannot get drunk on words Max!

I think @Casinomeister will be/should be/won't be sending you on an all expenses paid trip to the next meeting, conference or SIGMA even. :laugh: :drink:
 
:D Nice multiple choice there Daz, not placing any bets though. Truth is I'm not a huge fan of Malta, sadly lacking in Scottish weather. ;)
 
Oh hey, fun fact: the PAB process is returning about €12,000 per week to players. :cheerleader: :cheerleader:

- Max
 

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