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Thank you NordicBEN

Discussion in 'Online Casinos' started by Nate, May 21, 2012.

    May 21, 2012
  1. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    Just wanted to pop a thank you to Nordicbet and NordicBEN!

    I must admit that I have not had the best of times on NetEnt in general at ALL the Casinos I have played at. But I would like to recommend them should you have difficulty in choosing a NetEnt Casino.

    I have been thoroughly looked after (sometimes even better than at 32Red :eek2:). Trust me when I say that 32Red looked after me!!!

    Kudos to Ben - He is a patient, generous and overall awesome Casino Manager / Rep. I would definitely recommend you give him a shout if you experience anything bad.

    Ben - I said it before, but hey Bud - Thanks for being a great Rep and showing me how you treat loyal customers. It is noted and appreciated.

    Nate
     
    4 people like this.
  2. May 21, 2012
  3. me_and_ed

    me_and_ed Ueber Meister CAG MM

    Occupation:
    Selling out
    Location:
    Vancouver
    I couldnt agree more, a while back I had an issue and questioned a game, he was fast with the answer and was very generous as well, great representation and genuine care.
     
    1 person likes this.
  4. May 21, 2012
  5. incrediblestuff

    incrediblestuff SearchingForTheHolyGrail! CAG webmeister

    Occupation:
    Currently: Self employed, Previously: Manager
    Location:
    Mostly the Netherlands
    I just wanted to chime in cause i feel like i owe Ben-droid at least that: if he treats anyone of you like he treats me, i bet they will be bankrupt soon:p (slightly exaggerated ofc.)
    The man is prompt, clear, and very generous indeed.
    NordicBet is the only Netent i play at, and i have been very lucky there, in terms of playtime.
    I highly recommend Nordicbet to anyone.
    :thumbsup:
     
    1 person likes this.
  6. May 21, 2012
  7. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    I hear ya; some casinos have great support...but Nordic has Ben. He's accessible and patient andworks with you. I mean, really, how many reps say "I'm in the car on the way to the office and will look into it" then quickly do?! :thumbsup:

    edit: pre coffee typoes
     
    1 person likes this.
  8. May 22, 2012
  9. Seventh777

    Seventh777 RIP Roy

    Occupation:
    Builder, mainly renovations.
    Location:
    Planet Tharg, dark side, where nothing grows.
    I don`t think I can add anymore, Ben`s response to any problems i`ve had (and there isn`t many) have been dealt with swiftly and amicably, this guy is the perfect example of what makes that certain difference from being an accredited casino on a list, to being an accredited casino in your own selective places to play at selection.

    A toast to Ben :cheers: a great reminder that it`s not all doom and gloom out there, when we are looking for that safe and sound place to play at.
     
  10. May 22, 2012
  11. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    I have trawled the online world.... Ben is one of the few Reps that recognized an OK player and made me stick around. In the end, luck matters but what matters most is when that luck goes sour and how you are treated. The treatment and attention you pay to your players is of utmost importance. I hate cheap ass Casinos - Nordicbet is one of the Very Best.

    Casinos take loyalty for granted and then bang out 20 000 promotions to lure back the players they should have looked after from the onset. I must give him all the credit for responding on days off, while he is in the shower, in the park, sleeping and also when he is just somewhere ... chilling :) - Yeah I know, he's super like that :lolup:

    Ben has afforded me treatment that only one Casino equaled - and that was 32Red. I have played almost everywhere and if YOU think you have been treated better, then my dear friends i think its time for a reality check :)

    Nate
     
    1 person likes this.
  12. May 22, 2012
  13. Seventh777

    Seventh777 RIP Roy

    Occupation:
    Builder, mainly renovations.
    Location:
    Planet Tharg, dark side, where nothing grows.
    Yep, have to agree with that, that personal touch goes a long way with me and i`ve only experienced that at the 32Red group, GoWild, Purple Lounge (how the mighty fall :() and most recently NordicBet, I never once got a comp from the likes of Ladbroke`s, Virgin, Sky Vegas, Casino Rewards group - in fact this lot done the complete opposite and froze £75 worth of loyalty points, and they were accumulated over one weeks play, that`s how much I used to deposit and play at that group.
     
  14. May 22, 2012
  15. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    It's been quite a while since I had any contact with Ben, but when I did, it was outstanding.

    The few occasions when there has been a problem, their Live Chat has been able to set things right.

    I love the statement "I've been very lucky there, in terms of playtime." I seem to meet the WR on my deposits usually, and am usually up at some point in my sessions, I just have too hard a time finding the cashout button!
     
  16. May 22, 2012
  17. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    Don't hold ya breath waiting for one bud. Virgin and Ladbrokes won't give out comps - I asked when I played there and a loss of $3k in one day didn't warrant a Good Will Gesture. Suffice to say, I found 32Red and the rest is history :)

    Nate
     
  18. May 22, 2012
  19. Seventh777

    Seventh777 RIP Roy

    Occupation:
    Builder, mainly renovations.
    Location:
    Planet Tharg, dark side, where nothing grows.
    Amen to that brother ;), nothing will ever come close to my £75 comp I received from Nedplay that turned into £7500 at one time, my son`s incoming 16th birthday and his new scooter and recent work experience course doing tree surgery in Finland speak volumes about that ;).
     

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