Stay Away From Villento/Rich Reels...

X-Raided

I'm Beetlejuice Baby!
PABinit
So I played up from my $100 initial deposit and made it to
$600. I then Contacted chat to ask about the withdraw policy and
after that shit took a turn for the worst.

After losing $100 through various slots with virtually no hits whatsoever,
I took $500 and spread it on 5 different hands on Villento Casino's
multi-hand blackjack table...

Dealer shows a 5 and I get all 20s, dealer then pulls some magical
Chris Angel shit and gets 21 crushing my bankroll.

Yes, I know "that's blackjack" but come on... One is not supposed
to believe that these online casinos now and days are not somehow
rigged after experiencing this?
 

anniemac

Ueber Meister
PABnoaccred
MM
I think everyone that has had this same thing happen to them thinks the same thing. But, it can happen at any casino.

Should have took the $600 and ran. Sorry. :oops:
 

X-Raided

I'm Beetlejuice Baby!
PABinit
I think everyone that has had this same thing happen to them thinks the same thing. But, it can happen at any casino.

Should have took the $600 and ran. Sorry. :oops:
Call me Mr. Hungry Hungry Hippo. I got greedy, but still..
The "system" knew I was up and stripped my winnings. Hunch.
 

chuchu59

gambling addict
PABnonaccred
CAG
five hands
/ single game? as the saying goes' never put all your eggs in one basket. bad luck? seems like it.
 

greasemonkey

Banned User - flaming
(basically) regardless of what the dealer had right before the last card was dealt to them they had (very basically) a 1/13 chance to hit 21. Thats not amazing by any stretch.
 

kidgamer

Dormant account
I don't think it's fair of you to bash the casino just because you got greedy and lost. The title of your post is misleading at best.

I've played at Villento for years and never had a problem with them so I only have good things to say.

Sorry you lost your money.
 

X-Raided

I'm Beetlejuice Baby!
PABinit
Villento, what? U.S. or National MG?

I'm speaking of American friendly Villento brand, which I believe to be
not the same equivalent to the international Villento brand with games like LOTR and
progressives.

I truly believe that the American software used is ridiculously tight. I play there
because I love the MG software and have never been able to get 1X or above my initial deposit
except for this time.
 

all4greed

Now we can do business.
It's tough to see the dealer pull stuff like that, but it happens. The worse ones are having 20 and the dealer pulls 5, 6, or 7 cards to 21. Ugh.:(
 

Diane

Ueber Meister
Nope I will continue to play there.

Online poker player here, so I'm use to bad beats and variances.:thumbsup:
Yup me too -------- continue to play at Villento. I like the games for variety and I have always been paid promptly without any funky stuff or hassles.

Diane
 

3mptyseat

Quit Gambling
PABnonaccred
Villento, what? U.S. or National MG?

I'm speaking of American friendly Villento brand, which I believe to be
not the same equivalent to the international Villento brand with games like LOTR and
progressives.

I truly believe that the American software used is ridiculously tight. I play there
because I love the MG software and have never been able to get 1X or above my initial deposit
except for this time.
I agree that the the US software is different and worse than the viper. And I know that feeling when the cards seem hand picked by the dealer from an exposed deck. But I can't think of an online gaming software online that americans have access to that has a BJ game that hasn't made me question its fairness, so I wonder, why single out Villento Brands? From my experience with this Level 11 software, when ur hot, a $30 deposit can be run into the thousands, and when ur not, if u still have anything in the account, run for the hills...

I know a load of folks think that the casinos online are rigged, and while I think there are some that are (ap & ub for example) , the majority are NOT. And here is why; 1) Its a crappy business model for the software provider and the casino ownership.

The ppl who incubated this conspiracy theory(s) cite all types of examples that 'prove' the casino is shaking them down... But many of these same folks still make deposits. Over and over again they deposit. WTH? We can deduce that they are either so addicted they can't stop 'donating' or they have come to terms with a theory like this: that even though the environ is 'fixed' maybe today is the day they pick me...

Well then, there is room for the occasional win, right? I know its seems like a hard thing to accept to the more logic-prone decision makers out there, bc most gamblers upon discovering a casino to be rigged, would never deposit there again. But in a way, many mistrusting gamblers have accepted this notion as truth. And, in a way, there is not a huge difference in outcomes between a fixed environ where one wins sometimes bc 'they picked me to' and a 'random' environ where I win sometimes bc 'I get lucky...' Either way, u still have to have they impulse control to quit before ur out of chips.

In my exp. at these 2 sites, its not the game play or the results that makes me suspicious... Its the way the CSRs BS the custys and tell them their software is eCOGRA certed... They are not, so naturally I question why they would lie? Esp. when it takes about 6 hours for the ppl at eCOGRA to respond to an email...

Try Rich Reels, I have won a lot more there than Villento (lost a lot more too), and I have seen posts here that seem to concur; RR is a tad looser than VLV.
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
I know a load of folks think that the casinos online are rigged, and while I think there are some that are (ap & ub for example) , the majority are NOT. And here is why; 1) Its a crappy business model for the software provider and the casino ownership.

Try Rich Reels, I have won a lot more there than Villento (lost a lot more too), and I have seen posts here that seem to concur; RR is a tad looser than VLV.
Sorry, but I feel I have to point out your obvious self-contradiction here...

In one breath you say casinos aren't rigged, then shortly after you say RR is "looser" than Villento.
How can that be when they both use the exact same 100% random software? :confused:

KK
 

3mptyseat

Quit Gambling
PABnonaccred
Sorry, but I feel I have to point out your obvious self-contradiction here...

In one breath you say casinos aren't rigged, then shortly after you say RR is "looser" than Villento.
How can that be when they both use the exact same 100% random software? :confused:

KK
Not a contradiction at all. We are all aware that RTP percentages are significantly lower at some RTG's in contrast to others. And though I have no empirical data, I have my stats and I have 'felt' the lower paybacks at Villento when compared to RR. Myriad threads on this forum include posts from members suggesting that V is 'tight'. Thats enough for me to assume there stands a possibility that the two sites in question may share the Villento Brands name, and CSR's, and etc, but not the exact same RTP%'s. So, given that Level 11 is not audited, not e-Gap'd, not safe and trusted by eCogra standards, or any other for that matter, and given that no one will discuss it from the 'backside' of any casino, who is to say that Villento isn't set at 88%, for example, and RR at 92%, or some variation.

If you think about it, its a good marketing move. Not unlike a cab company that quietly buys their competition, puts them under the same roof, but has two sets of drivers, two paint jobs, two phone numbers, two names, two different products with separate marketing and 'branding', seemingly competing in the same marketplace; the parent company is giving the consumer a choice. And either choice brings profits to the same pocket. "Sir, ur correct. Ur RTP%'s are lower here at WeFleeceYou, may I suggest our sister site, FlimFlamKaBlam?"

Sincerely 3mpty:)
 

all4greed

Now we can do business.
Winnings from free spins, where the free spins were won from the wagering on the welcome bonus, will be subject to the wagering requirements described above. Any purchase made between losing the welcome bonus and claiming the free spins won from the wagering on the welcome bonus will not reset the wagering requirements to zero.

So let me get this straight. If you get a bonus round, win $10, then you have wagering requirements on that win? Or does free spins mean something else?:what:
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Not a contradiction at all. We are all aware that RTP percentages are significantly lower at some RTG's in contrast to others. And though I have no empirical data, I have my stats and I have 'felt' the lower paybacks at Villento when compared to RR. Myriad threads on this forum include posts from members suggesting that V is 'tight'. Thats enough for me to assume there stands a possibility that the two sites in question may share the Villento Brands name, and CSR's, and etc, but not the exact same RTP%'s. So, given that Level 11 is not audited, not e-Gap'd, not safe and trusted by eCogra standards, or any other for that matter, and given that no one will discuss it from the 'backside' of any casino, who is to say that Villento isn't set at 88%, for example, and RR at 92%, or some variation.
Ah... I was forgetting you don't have true MG Viper software!
I don't know anything about Level 11 (I don't think we can even access it from the UK?) so you may well be right about RTP settings.

KK
 

3mptyseat

Quit Gambling
PABnonaccred
@KK:

I looked into this a lil more this afternoon. Talked on the chat with the CSR's over there and asked them for audits at both of their sites. Every single category of game had a lower rtp at VLV. So I went back to chat, asked the dude to explain this. He told me to hold, then typed how he apprieciated my patience 3 times over 9 minutes, and then came back to say. "Luck and variance are the obvious explaination for the lower payout %'s at villento..." I then said that the last session I had was horrible, and it was typical of a bj session I had there. He responded,

CSR**: Hi dustin, welcome to our live help facility. How may I assist you today?
CSR**: I see your last gameplay for Multi-hand Atlantic City Blackjack was not the best but looking back over this month, I see you had excellent payout percentages for Classic Blackjack Gold and Multi-hand Vegas Strip Blackjack Gold.
CSR**: They actually exceed our average payout percentages and therefore shows that as per the nature of gaming, payouts for the games are random.
CSR**: Our software is therefore randomly generated.

dustin: there is no way this software is random, and there is no audit
CSR**: Our payouts are reviewed by eCogra. If you would like an audit for your own personal review. Please provide a time frame
dustin: no sir, I just got an email from eCOGRA they say no level 11 site has been audited
CSR**: Please hold one moment
dustin: the last week, send an audit for the past week, and check with promos to see if i can get some free spins
dustin: please
CSR**: You may click on the following link to view our percentage payout review certificates by Ecogra
CSR**:
You do not have permission to view link Log in or register now.

dustin: they do not apply to the level 11 sites
CSR**: I will enquire for the audit
CSR**: That shows that Ecogra does audit our games

dustin: do u want me to forward the Ecogra email to u?
CSR**: I will enquire for the audit
dustin: repeat I think, also, inquire is what u should do ...yeah this eCOGRA seal specifically says microgaming software, I dont play with mg software
CSR**: I am still enquiring with regards to the free spins. Please hold one moemtn
CSR**: moment
CSR**: Thank you for your patience.

dustin: Certified Software Approved Software Providers : Bet-at-Home Boss Media Digital Gaming a GTECH G2 Company bwin Games AB Chartwell Technology Digitote Expekt Sportsbook GB Services Greentube Interwetten Sportsbook Ivy Comptech Microgaming Net Entertainment Ongame Network Quad Dimensions Random Logic Redshift Digital Spin 3 Tain Unibet
dustin: i dont see level11 in there
CSR**: As I said, you have had some good game play previously on the above mentioned games so your game play is not all that bad. I am not sure why it still says Microgaming systems, but those are audits from Ecogra. You may take it up with them if you like.
Something is amiss, no doubt about that...
 
Last edited:

3mptyseat

Quit Gambling
PABnonaccred
@emptyseat

Did you atleast get your free spins?!:D
Good point. No, I got my loyalty points topped off to 4000. Then converted into $4 usd. Then invested into one hand of BJ. $2 bet. 6 for me 5 for them 5 for me under for them... I double, get a 6 for 17 and they flip over a 4 and a K. Oops...All I had to do was stand and they woulda busted...
 

Seventh777

RIP Roy
Winnings from free spins, where the free spins were won from the wagering on the welcome bonus, will be subject to the wagering requirements described above. Any purchase made between losing the welcome bonus and claiming the free spins won from the wagering on the welcome bonus will not reset the wagering requirements to zero.

So let me get this straight. If you get a bonus round, win $10, then you have wagering requirements on that win? Or does free spins mean something else?:what:
At Villento brands you get 40 free spins per week if you deposit 100 of your respective currency, I think their bonus/free spins T&C`s works like thus...

Say you make your 1st deposit of 100, this automatically gives you the free spins for the week you deposited, now say for arguments sake you make another deposit that week, then the free spins are still deemed as part of your welcome bonus and are subject to the w/r, so to combat this make an initial deposit of under 100 (say 50), and make another deposit (if this comes with no deposit bonus then it should not affect the free spins w/r).

Basically, after you have claimed and played through all your deposit bonuses, future deposits that entitle you to the weekly FS`s will not have the w/r (I think lol).

Most MG casinos that give FS`s with deposit bonuses do not have maximum payouts attached, whereas Villento brands Free Spins are not linked directly to a deposit bonus but deposits that add up to 100 credits.

Hope that makes sense:).
 

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