Recently joined Playgrand who offer a welcome bonus on the first three deposits.Took the first of these which was 100% up to £300 which gave me a starting balance of £600.The bonus is structured so you play with cash funds first.Had a huge hit early on 300 Shields which took my balance up to £1512 at which point i was quite happy to forfeit the bonus and cash out.Almost immediately i received an email accusing me of bonus abuse and saying that i was banned from receiving any further bonuses at Playgrand or any of the other casinos under their White Hat Gaming label.I could have perhaps made sense of this if i had been taking bonuses at any of their other other brands but i have never played at or even joined any of these.
My account was fully verified as i always make a point of getting this done before making my initial deposit.Despite this they took a week to pay my withdrawal,claiming that they needed to make their 'necessary checks'.I was never told what these supposed checks were and after finally getting my money i received a further email confirming the bonus ban.
Just a heads up for anyone considering joining any of this group-there are 28 of them.Of course you may be OK providing that you don't win.
Bryan's full writeup of Playgrand Casino here.
Read our no BS review of Jonny Jackpot Casino
My account was fully verified as i always make a point of getting this done before making my initial deposit.Despite this they took a week to pay my withdrawal,claiming that they needed to make their 'necessary checks'.I was never told what these supposed checks were and after finally getting my money i received a further email confirming the bonus ban.
Just a heads up for anyone considering joining any of this group-there are 28 of them.Of course you may be OK providing that you don't win.
Bryan's full writeup of Playgrand Casino here.
Read our no BS review of Jonny Jackpot Casino
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