I don't "apply" my convictions....they come from experience.
Show me ONE thread with a case just close to this, from 32Red, and I'll show you 4 from Sloto, and I think it's very unfair to 32Red, to even begin to compare the two.
Unless you somewhere in this thread said, that SLOTO is wrong, confiscating 12K, based on this players mistake, and I somehow missed your post, I'm afraid you're jumping to conclusions, saying that I agree with you
The point I was making is that 32Red has the max bet rule...they deal with it differently, but they have it. You still think they're OK though. I also think that if this happened at 32Red there would be no argument about it being a "mistake"....it would be a breach of the rules and the penalty would be applied. The only difference is the penalty, but this penalty is
clearly stated in the rules at
both casinos. You may not like the rule, but you agree to it when you play, so there's no point crying about it afterwards.
What I mean by addressing my arguments mean actually addressing them....not just saying "Yeah well sloto was wrong and they confiscated 12K". You've hardly said anything about the reasons I have for my line of thinking, so I assumed you must agree with them in principle at least.
So which casinos do you play? If you don't want to answer its OK...not sure why you wouldn't....but it's OK.
It was still one minor mistake. The 177 spins was the consequence, not the mistake itself. Sloto also made a minor mistake, they sent the wrong log files, the consequence of this mistake was to undermine their stand over this ruling.
The player paid for this mistake by losing 12K, the casino got to say "sorry", but kept the 12K. It is not a level playing field when it comes to the suffering caused by one's own mistakes.
Drivers often make minor mistakes, but occasionally the consequences can be major. It is the mistake that is punished, not the consequences. It is the same for other things, courts look at the mistake made, and do not normally punish according to the consequences. They can also take mitigating circumstances into account.
You may well not make THIS particular mistake, but you could one day make another that you hadn't guarded against, and be trying to argue that YOU should be paid.
Whether or not someone is an "advantage player" should not be a factor when deciding how to deal with their mistake.
Are you seriously comparing Sloto posting the wrong log file to a player making 177 bets over the max allowed? Really? I'm surprised at you Vinyl. The terms and conditions say
nothing about posting log files and the resulting penalties, but they
do say something about making bets over $6.50 and the resulting penalties. Comparing the two is like comparing killing a fly with fly spray and running over a pedestrian. It's really drawing a very long bow.
I won't argue with your legal prowess, but courts punish speeding drivers according to speed, not whether they hit anyone. If you go to court for 60mph over, they don't say "oh well that's fine you didn't hit anyone". You pay a heavy fine according to the speed...and that's what the player is paying here. Whilst we're on the legal technicalities, the OP actually broke the term 177 times. Each spin was a breach of the rule, regardless of whether it was automated or not. If you hacked into someone's account, and found a way to siphon money every week into your account via autopayment, you will be charged for every time the money came out...not just the first time when you logged in and setup the fraudulent autopay. Relieving the OP of any responsibility because he used autoplay is ridiculous.
Anyway, as I said, the OP has been refused payment so it's all academic.
I'm more concerned about the other case with the $50 bets. We don't seem to have been shown any factual information and the casino has been coy as well. If it's a "spirit of the bonus" issue then yeah Sloto need to pay up and change their terms going forward. If it turns out it was a max bet or some other specific term violation, then they should be treated the same as the OP.