slotocash voided 12,400 win

[ksech]

???The cashier is now able to set bet size and number of lines played? Since when? I know I haven't played in awhile, but this one really takes the cake. Yes, RTG DOES reset to max lines when you leave a game, but as others have pointed out, it does NOT change bet amount.






*Must be because there was a full moon and Friday the 13th in the same week...*

 

[star12war]

max bet

i entered the slot game, the bet i made was 1$ per line so i choose only 6 lines
when you come back from the cashier it changes automatically to 20 lines which is a 20$ bet

 

[Tirilej]

Then I believe you have yourself to blame and not the casino.
As someone said. You do it once, it's a mistake...you don't do it twice
It's also not a max bet. It's just all 20 lines in the betsize that you chosed.

 

[vinylweatherman]

i entered the slot game, the bet i made was 1$ per line so i choose only 6 lines
when you come back from the cashier it changes automatically to 20 lines which is a 20$ bet

If your average bet was $20, then very few of your bets would have been within the limit of $6.

Exactly when did you enter the cashier after selecting 6 lines, and what did you do when reentering the game that you did the rest of your play all at $20, rather than noticing that something wasn't right a number of spins in, and correcting it back to $6 per spin.


What lead you to decide to bet 6 lines at $1, rather than max lines at a bet as close to $6.50 as you could get?

How did you hear about Sloto?

How did you join? (e.g, postal offer, via a web advertisement, email offer, etc.).

 

[ksech]

i entered the slot game, the bet i made was 1$ per line so i choose only 6 lines
when you come back from the cashier it changes automatically to 20 lines which is a 20$ bet

That isn't the cashiers' fault, it's the way the software is setup. So, the next time you play at an RTG casino, you will be aware this is what happens when you leave a game and will check before hitting the spin button.

 

[chuchu59]

i entered the slot game, the bet i made was 1$ per line so i choose only 6 lines
when you come back from the cashier it changes automatically to 20 lines which is a 20$ bet

Hold on, before you chose 6 lines, it was already at max lines when you entered the slot so let's say when you went to the cashier and then re-entered the same slot you assumed it was set at 6 lines just like Microgaming but if you had looked carefully even the slot screen is set at default and not the screen of your last spin.

 

[Realitybitez]

Hi,

I asked the casino for the full game. Yesterday I sent them another email asking for it but they haven't sent it yet. I wonder what takes them so long, it should be quite easy.

I am not lying, I don't remember that I wagered more than 6.50$, why should I do it? I started by placing bets of 6.00$ since I knew I can't bet more than 6.50$ why on earth should I try to raise the bet against the terms of the casino after I earned quite a lot of money?

Even if I actually bet more than 6.50$ it was obvious a mistake made when I started the auto play after I came back from the cashier, it is the cashier fault.

It's a software issue; they set the line on max bet when you come back from the cashier.

I know what happened You were only playing 6 lines at a $1 a line totaling $6.00. You went to the cashier to check your balance, you came back and without thinking or checking (we've all done it) put it on autoplay - not realizing that the game had reset to max lines, in effect making each spin $20 -$25.00 a bang. And you had this on autoplay.

This is just a guess but it really does sound like that's what happened. However, if the Rep would hurry up and provide those game logs - it would prove all and sundry exactly what happened

 

[Nifty29]

Hi,

I asked the casino for the full game. Yesterday I sent them another email asking for it but they haven't sent it yet. I wonder what takes them so long, it should be quite easy.

I am not lying, I don't remember that I wagered more than 6.50$, why should I do it? I started by placing bets of 6.00$ since I knew I can't bet more than 6.50$ why on earth should I try to raise the bet against the terms of the casino after I earned quite a lot of money?

Even if I actually bet more than 6.50$ it was obvious a mistake made when I started the auto play after I came back from the cashier, it is the cashier fault.

It's a software issue; they set the line on max bet when you come back from the cashier.

i entered the slot game, the bet i made was 1$ per line so i choose only 6 lines
when you come back from the cashier it changes automatically to 20 lines which is a 20$ bet

Anyone see an issue with these posts?

In the first one he claims he doesn't remember betting any more than $6.50. Ok.

In the second, he states he KNOWS the game resets to max lines ($20 bet). Hence, if he DID make even ONE spin then he knew what he was doing.

Looks like the OP can't get their story straight.

 

[Nifty29]

I know what happened You were only playing 6 lines at a $1 a line totaling $6.00. You went to the cashier to check your balance, you came back and without thinking or checking (we've all done it) put it on autoplay - not realizing that the game had reset to max lines, in effect making each spin $20 -$25.00 a bang. And you had this on autoplay.

This is just a guess but it really does sound like that's what happened. However, if the Rep would hurry up and provide those game logs - it would prove all and sundry exactly what happened

There is no way the OP had an AVERAGE bet size of $20 from "accidentally" making a few max line bets after returning from the cashier. No way.

 

[Realitybitez]

There is no way the OP had an AVERAGE bet size of $20 from "accidentally" making a few max line bets after returning from the cashier. No way.

I beg to differ

Even if I actually bet more than 6.50$ it was obvious a mistake made when I started the auto play after I came back from the cashier, it is the cashier fault.

Obviously he came back from the cashier, didn't bother checking, pushed Autoplay and took off somewhere not realizing that the game had reset to 'Max Lines'

Comes back later, then it sinks in that the game is spinning at $20.00 a time but by then - its too late. The damage is done. Its probably already gone through 20 or whatnot spins taking his average over and above and leaving him without a leg to stand on.

If this is what happened, I feel really sorry for the OP because if this is the scenario that occurred he is SOL.

However would still be interested in what the game logs say I could be way off course...

 

[chuchu59]

Hi,

I asked the casino for the full game. Yesterday I sent them another email asking for it but they haven't sent it yet. I wonder what takes them so long, it should be quite easy.

I am not lying, I don't remember that I wagered more than 6.50$, why should I do it? I started by placing bets of 6.00$ since I knew I can't bet more than 6.50$ why on earth should I try to raise the bet against the terms of the casino after I earned quite a lot of money?

Even if I actually bet more than 6.50$ it was obvious a mistake made when I started the auto play after I came back from the cashier, it is the cashier fault.

It's a software issue; they set the line on max bet when you come back from the cashier.

Why should it be the cashier's fault? You chose to go to the cashier to check your wagering. This is funny. I have seen players unhappy with MG software when they pressed spin without noticing it was set at the number of lines they last played and thought it was max lines hence missing out on a great win on one of the unbet lines. They didnt raise complaints. I believe you knew the slots automatically reset to max lines when you re-enter it but just wont admit it. You simply forgot and pressed auto right away.

 

[Seventh777]

The way I see this is the OP was wise enough to keep inside the max bet rule by reducing the amount of lines to $6, he opened cashier to check his wagering, this revealed one of two things - He had made the w/r or not, he had not, so, the $64,000 question, why would someone whom knew of the max bet rule (reducing win-lines to 6 proving this), check his w/r, only to find he still had some w/r left and deliberately play max win-lines and thus voiding his possible winnings.

Verdict - Genuine mistake.

 

[Seventh777]

Why should it be the cashier's fault? You chose to go to the cashier to check your wagering. This is funny. I have seen players unhappy with MG software when they pressed spin without noticing it was set at the number of lines they last played and thought it was max lines hence missing out on a great win on one of the unbet lines. They didnt raise complaints. I believe you knew the slots automatically reset to max lines when you re-enter it but just wont admit it. You simply forgot and pressed auto right away.

If you still have the game open in MGS it does not reset to default also if the game is in favourites it opens up at exactly your last bet size and win-lines, all the reel strips do is reflect the result the RNG creates as you hit spin, a win depicted on what would be if all lines were played is still a no win spin, if this spin would have yielded a return it would have landed on one of the win-lines active .

 

[KasinoKing]

Verdict - Genuine mistake.

Yes, a genuine mistake by an "Advantage Player".

Seems very odd to me that we have 2 players recently both playing at SlotoCash, both playing only 6-lines.
I mean - who normally plays only 6 lines?

Strikes me that both these players have read somewhere that the best way to take advantage of RTG bonuses (maybe even at Sloto specifically) is to play in this manor. That being the case, they could be very inexperienced APs, hence the simple mistakes.
I wonder if they were both playing the SAME slot?

BTW, IMO there is nothing wrong with being an "advantage player" as long as they do not break any of the casino's T&Cs.

KK

 

[Seventh777]

Yes, a genuine mistake by an "Advantage Player".

Seems very odd to me that we have 2 players recently both playing at SlotoCash, both playing only 6-lines.
I mean - who normally plays only 6 lines?

Strikes me that both these players have read somewhere that the best way to take advantage of RTG bonuses (maybe even at Sloto specifically) is to play in this manor. That being the case, they could be very inexperienced APs, hence the simple mistakes.
I wonder if they were both playing the SAME slot?

BTW, IMO there is nothing wrong with being an "advantage player" as long as they do not break any of the casino's T&Cs.

KK

Yep, seems weird to me, why not play all lines at $5 a spin, maybe there is more to this than meets the eye hence the rep not stating to much, I would be very surprised if the variance on the slot readjusts to reflect the same RTP with just a few active winlines.

 

[Nifty29]

I beg to differ



Obviously he came back from the cashier, didn't bother checking, pushed Autoplay and took off somewhere not realizing that the game had reset to 'Max Lines'

Comes back later, then it sinks in that the game is spinning at $20.00 a time but by then - its too late. The damage is done. Its probably already gone through 20 or whatnot spins taking his average over and above and leaving him without a leg to stand on.

If this is what happened, I feel really sorry for the OP because if this is the scenario that occurred he is SOL.

However would still be interested in what the game logs say I could be way off course...

If I accidentally set my autoplay at $20 bets instead of $6, and walk away without checking or watching, whose fault is it? Certainly cannot be the casino, so why should they have to bend the rules for someone who is so blatantly careless? Remember, he knew about the max $6.50 bet, so you would expect more caution not less. The other important fact, which seals it for me, is that he didn't stop right then when he realized his "mistake" and try and get the OK from the casino to continue. It's true the casino may have voided all winnings to that point, or even just winnings from those bets, but at least if he went on to win we wouldn't be reading this thread and he'd be a happy chappy. He obviously just hoped they wouldn't notice, which isn't lying but isn't exactly being honest either.....and I know that I , and everyone I know, would stop and contact the casino after an honest mistake.

The OP MUST have bet HIGHER than $20 at some point to reach a $20 average, given he states most bets are at $6. Remember its an average here.

Yep, seems weird to me, why not play all lines at $5 a spin, maybe there is more to this than meets the eye hence the rep not stating to much, I would be very surprised if the variance on the slot readjusts to reflect the same RTP with just a few active winlines.

Playing less lines naturally raises the variance I.e.less wins but they will be substantially bigger, especially since any line win will be 4x higher than playing $5. The slot doesn't need to change as the RTP will still come out in the wash, but the pendulum will swing are more wildly along the way.

Advantage players often use this kind of "boom or bust" betting, as they either lose their relatively small (compared to the bonus) deposit or they hit very big....plus they have a better chance of hitting a RJ, ewhich in the absence of a max cashout is a big attraction.

We should save our sympathy for genuine average honest players who make A (singular) mistake.

 

[Realitybitez]

If I accidentally set my autoplay at $20 bets instead of $6, and walk away without checking or watching, whose fault is it? Certainly cannot be the casino, so why should they have to bend the rules for someone who is so blatantly careless? Remember, he knew about the max $6.50 bet, so you would expect more caution not less. The other important fact, which seals it for me, is that he didn't stop right then when he realized his "mistake" and try and get the OK from the casino to continue. It's true the casino may have voided all winnings to that point, or even just winnings from those bets, but at least if he went on to win we wouldn't be reading this thread and he'd be a happy chappy. He obviously just hoped they wouldn't notice, which isn't lying but isn't exactly being honest either.....and I know that I , and everyone I know, would stop and contact the casino after an honest mistake.

The OP MUST have bet HIGHER than $20 at some point to reach a $20 average, given he states most bets are at $6. Remember its an average here.

I do believe he made a mistake. I don't blame the casino for this, its basically human error. I think your'll right though, when he realized he made a mistake 'and he must of' he should of gone through the right channels or whoever to make sure it was ok to continue, instead of hoping no one would notice. That was probably the biggest mistake of all.

However he seems very persistant in getting the 'exact' gamelogs so that really confuses the issue yet again. Am very interested in the Reps take on this

And in response to someones comments beforehand, I have to agree - isnt it a little weird that we have 2 threads going, so close in time about the same casino and both players playing exactly the same way?

If I was a suspicious person, I would think they were one and the same:Angel:

 

[Sloto]

The game logs have already been emailed to the player.

Best Regards

Ms Sloto

 

[vinylweatherman]

Yes, a genuine mistake by an "Advantage Player".

Seems very odd to me that we have 2 players recently both playing at SlotoCash, both playing only 6-lines.
I mean - who normally plays only 6 lines?

Strikes me that both these players have read somewhere that the best way to take advantage of RTG bonuses (maybe even at Sloto specifically) is to play in this manor. That being the case, they could be very inexperienced APs, hence the simple mistakes.
I wonder if they were both playing the SAME slot?

BTW, IMO there is nothing wrong with being an "advantage player" as long as they do not break any of the casino's T&Cs.

KK

This is what I was thinking, so I went looking. I found nothing specific relating to 6 lines at Sloto, but there is general guidance that playing fewer lines is better when a bonus is involved, and switching to lower variance tactics after a big win is hit.

Most recreational players probably accept max lines, and change the bet. The worry that they will miss a jackpot because it is on a line they didn't cover, and only a basic understanding of how the games work, will make them stick to max lines.

Both players also played the wrong RTG slots for this particular tactic

They may also have thought that the lack of game logs in RTG software would make it near impossible for the casino to detect bets over the limit, so decided the best strategy was not to mention it in the hope that their play would not be audited thoroughly.

I suspect that RTG operators with such a rule automatically pull the game logs and run software to check bet sizes for EVERY session involving a bonus. The failure so far of Sloto to provide the OP with the full logs is probably what makes him fight on in the belief that the failure to supply them means they have no way to obtain them, and are therefore bluffing about knowing that he exceeded the max bet simply because he won so much.

 

[Nifty29]

The game logs have already been emailed to the player.

Best Regards

Ms Sloto

Thankyou Ms Sloto

@ THE OP>>>

Time to put up or....well...you know.

You have the logs, so let's see 'em.

If you're not going to post them, you won't need to say anything else because we will all know why.

 

[star12war]

game log

View attachment star12war bet history.txt


Hi,

The casino sent me another email admitting that their previous email contained incorrect information. Is this email accurate? I guess I have to take their word for it.

"I just ran again a report for your wagers while the promotion SLOTO5MATCH was active. I am afraid I made a mistake in the first report I supplied to you. I'm trying to understand where it went wrong.

The new report shows these facts:
Average Bet: $8.38 / House Net Win (Loss): ($11,239.55)
Total Games: 894 / Total Bets: $7,488.00

The report attached should testify to these new figures.
This makes more sense and we can now see that 177 out of 894 spins were made with a bet above $6.50 while the promotion was active. Also, it now becomes clear that you wagered on other games besides Red Sands. "

I am attaching the game log here (I hope I did it right...)

It appears that I won the random jackpot when I bet 6$ and it also shows that the bets of over 6.50$ were made only after I won the jackpot.

It was an auto play feature (the 177 bets of 20$ where my last 177 bets) that changed to max line after I went to the cashier to see how much wagering was left (you can see 30 seconds difference from the time of the last bet which was 6.00$ to the start of the auto play on a 20.00$ bet)

 

[chuchu59]

You started making $6 bets at T-Rex, then alternated between Red Sands and Wok and Roll with an occasional flutter on Medal Tally. Then you made some spins at $6 at T-rex at 6 lines. This is important as you clearly reduced the playing lines from 25 to 6 although when you left off it was 6 lines you bet on at T-rex. OK, you cannot now argue that you didnt know a slot is set back to max lines can you?

 

[Tirilej]

The sad thing is, that even if it was a mistake from your side, the casino has every right to deny your winnings.
It wasn't just a few spins either, it was a lot of them.

I'm sure you will never do the same mistake again and it's unfortunately an expensive lesson to learn from.

 

[rainmaker]

.

edited

 

[rockycatt]

not to derail but the bonus complaints all seam to be the same in nature [the player did a boo boo]
@ dice a player cant [the soft ware wont allow ] bad play and all games can be played

full w/r on slots adjusted w/r on other games seems it should be a universal standard

 

[Seventh777]

We should save our sympathy for genuine average honest players who make A (singular) mistake.

I`m not sympathizing, just stating the facts point to a genuine mistake , however, the whole incident has unearthed some irregularities, no disputing that .

 

[LaHutti]

I`m not sympathizing, just stating the facts point to a genuine mistake , however, the whole incident has unearthed some irregularities, no disputing that .

This including irregularities in the way the casino apparently pull stats out, getting not so accurate results.
Maybe try again, and see if they can manage a result looking even better for the player, as it seems to get better for him each time they try.

 

[Nifty29]

This including irregularities in the way the casino apparently pull stats out, getting not so accurate results.
Maybe try again, and see if they can manage a result looking even better for the player, as it seems to get better for him each time they try.

I'd love to know how 177 bets of $20 constitutes "looking better".

Well the logs, and the players own admission as a result, show the casino to be 100% correct in denying winnings.

It also shows the OP was economical with the truth in more than one instance. First the "I don't remember making any spins above $6" (oh pahleez....although I guess its easy to forget 177 spins that breached a term they were fully aware of....NOT) and about not knowing that the lines reset. Liars piss me off and they don't belong amongst the largely honest membership here.

The only way I could think you would miss 177 spins is if you were playing multiple casinos or just clicking and walking away.....either way, its a case of an advantage player not paying due care and attention to avoid breaking the rules (which, ironically, exist as a result of such players.....I think the phrase is crapping in ones own nest). The casino shouldn't have to play mommy to players who can't be bothered checking their bets, and certainly shouldn't have to exempt them from the same rules that 99.9% of everyone else is subject to, and is careful to abide by.

@lahutti....are you implying that sloto is somehow fabricating the results? Sure comes across that way. Ms Sloto has copped enough crap in this and other threads lately and reps should be shown more respect than throw-away comments questioning their integrity (IMO of course)

@seventh777....there's no way 177 spins is a genuine mistake. It could be genuine carelessness or laziness or ignorance, but that many spins over max bet isn't the calling card of the average punter making a boo-boo. As I said, the really telling aspect is the fact that they didn't stop when they realized their "mistake" and contact the casino to sort it out. I'll bet London to a brick that the average honest player would do exactly the opposite of what the OP did.

In fact, the more I think about it, and knowing this happened after a RJ win, the more I think it could have been by design I.e. making some big bets utilizing the big balance, hoping that the 177 spins would fly under the radar or that the casino wouldnt check every bet. It's certainly plausible given the OPs scant regard for the truth.

 

[Realitybitez]

The sad thing is, that even if it was a mistake from your side, the casino has every right to deny your winnings.
It wasn't just a few spins either, it was a lot of them.

I'm sure you will never do the same mistake again and it's unfortunately an expensive lesson to learn from.

I have to agree. Even if it was a mistake, 177 spins over the limit? Thats a little hard to swallow. Im sorry, I really don't think you have a leg to stand on. You may have got away with one or two maybe even 3 times accidently going over the limit but 177 times? You didnt check your autospin even once during that time? hmmmm

Its an expensive lesson but the casino do have every right to withhold your winnings. You broke the bonus terms regardless of wheather is was a mistake or whatnot.

However it is interesting how the wrong gamelogs could be sent, how does that happen? Oh and totally off track. What is an advantage player? I've been on a serious loosing streak lately and could do with an edge

 

[Seventh777]

@seventh777....there's no way 177 spins is a genuine mistake. It could be genuine carelessness or laziness or ignorance, but that many spins over max bet isn't the calling card of the average punter making a boo-boo. As I said, the really telling aspect is the fact that they didn't stop when they realized their "mistake" and contact the casino to sort it out. I'll bet London to a brick that the average honest player would do exactly the opposite of what the OP did.

In fact, the more I think about it, and knowing this happened after a RJ win, the more I think it could have been by design I.e. making some big bets utilizing the big balance, hoping that the 177 spins would fly under the radar or that the casino wouldnt check every bet. It's certainly plausible given the OPs scant regard for the truth.

When I originally posted my genuine mistake remark it was before the 177 spins part was produced. I remember with interest the RJ thread where Dogboy had explained in great detail regarding bet size and the increased chances of hitting one, this appears to be the case here, and like you stated they were not paying great attention after hitting one, believe me I am in the same boat as you regarding the affect of AP`s and the knock on affect to the rest of us involving bonus T&C`s .

 

[LaHutti]

I have to agree. Even if it was a mistake, 177 spins over the limit? Thats a little hard to swallow. Im sorry, I really don't think you have a leg to stand on. You may have got away with one or two maybe even 3 times accidently going over the limit but 177 times? You didnt check your autospin even once during that time? hmmmm

Its an expensive lesson but the casino do have every right to withhold your winnings. You broke the bonus terms regardless of wheather is was a mistake or whatnot.

However it is interesting how the wrong gamelogs could be sent, how does that happen? Oh and totally off track. What is an advantage player? I've been on a serious loosing streak lately and could do with an edge

I\m not sure what the term "advantage player" covers. To me it seems like a term the casinos invented, to categorize players who actually try to win, and make them somehow seem like a bad kind of people, to players that apparently do NOT try to win ???
If I'm wrong, please inform us all.

 

[Jasminebed]

I could even see 20 spins on autospin, if the balance was staying close to the same, but not 177.

I don't always play max lines at RTG, especially on some of the games we see the max payout caps on. I've become quite fond of the Count @ 15 lines, and while I can't quite bring myself to bet one line like Vegas Bum, I will play Honey to the Bee with 5 lines so I can make higher line bets. I do have to readjust the bet if I leave the game or visit the cashier.

Slotocash is not denying a win because of advantage play. If all the bets were @ 6 lines for $6, we would not be having this discussion.

Whether intentional or not, the fact remains the OP broke the terms of the bonus. I know that people frequently violate max bet rules, either by accident or ignorance.

I always feel a fair resolution is to give the player the benefit of the doubt and give them a "do-over" of the deposit and bonus and a second chance to play within the terms of the bonus. I see this as superior to voiding winnings and the player losing their deposit as well.

If Slotocash now has a rule in place for increased wagering, that's pretty fair too I think, and would be a decent courtesy to extend to the OP even if it was brought in after his mistake.

177 spins @ $20 is $354. At 100x penalty (32Red's rule), that would be an additional $35,400 in wagering, quite possible with a $12,000 balance.

 

[SlotsLover]

void payouts on spins over the max

How about if slotocash just voided all the payouts on the spins on the spins over $6.50? As these came after the balance was high, any winnings could not have helped the OP.

In this example, the OP did break the rules, so OP can only hope for understanding from sloto. What about the case where the player was denied the payout due to "advantage play" when he "grinded it out" at $20 per spin. Even if the initial spins were $50 (under dispute) at a "high variance game," the deposit was $400 with 400% bonus, so even $50 was only around 3% of the bonus. Also, no rules were broken in that instance other than "spirit of the bonus rules." IMHO, even if the OP played $1 per spin after wagering $50 per spin, this would still be within the rules. However playing at $20 per spin is very reasonable, in my opinion.

Ms. Sloto: what about the above case where no rules were broken? Are we really ok with the "spirit of the bonus" decision, especially when the most the bets were was 12% of bonus and the follow up bets were max bets at the given machines? C'mon, this seems very arbitrary and makes me not want to play with you. I think Sloto needs to honor that payout request.

 

[slotplayer]

I've been giving some of the RTG's a go the past couple weeks. I hardly ever take bonuses but when I did I never bet past $6.25. The few times I took the bonus I always asked live help if there was a max bet rule. I even called up a couple of times as live help was getting it confused with wr on one or two occasions.

As far as increasing the bet is concerned if I have have a good session and win some, be it online or at a landie I usually crank it up for a spell.

 

[funeral979]

Thought id chime in here with a few observations...

Correct me if im wrong, but from what I have read, the max bet rule is in place to protect the casino from players making large wagers on bonus funds, hitting big, then grinding it out on smaller bets.

Isn't this the opposite of what the OP did? Made $6 wagers...hit big....then pump it up to $20 bets....therefore more quickly exposing themselves to the house edge. (I realise that it is STILL against the terms, just sayin'......)

I am inclined to give them the benefit of the doubt. It is entirely plausible for someone to hit the random jackpot, have that exhilerating moment of excitement, go to check their remaining wr, set the slot on autoplay and go have a smoke or what have you.....thinking you would be pretty safe auto spinning at $6. Easy for 177 spins to go by if you look at it that way.

The point is, we don't know for sure......so why go and crucify the OP and call them a liar??

Which brings me to this post made by Nifty on the 2nd page or so:

Yes thick skin is needed to a degree, such as being able to accept constructive criticism and opposite points of view, but comments questioning personal integrity or character are just childish and rude. Members aren't expected to put up with it so why should reps?

Anyhow, reps are here voluntarily to help and command respect, as long as they maintain their professionalism, which ms sloto certainly has.

It wasn't a genuine comment. It was a sarcastic cheap shot.

@Nifty---

You outright called the OP a LIAR. Comments questioning personal integrity or character? Sarcastic cheap shots? I think I know EXACTLY what KK was getting at

 

[Nifty29]

I could even see 20 spins on autospin, if the balance was staying close to the same, but not 177.

I don't always play max lines at RTG, especially on some of the games we see the max payout caps on. I've become quite fond of the Count @ 15 lines, and while I can't quite bring myself to bet one line like Vegas Bum, I will play Honey to the Bee with 5 lines so I can make higher line bets. I do have to readjust the bet if I leave the game or visit the cashier.

Slotocash is not denying a win because of advantage play. If all the bets were @ 6 lines for $6, we would not be having this discussion.

Whether intentional or not, the fact remains the OP broke the terms of the bonus. I know that people frequently violate max bet rules, either by accident or ignorance.

I always feel a fair resolution is to give the player the benefit of the doubt and give them a "do-over" of the deposit and bonus and a second chance to play within the terms of the bonus. I see this as superior to voiding winnings and the player losing their deposit as well.

If Slotocash now has a rule in place for increased wagering, that's pretty fair too I think, and would be a decent courtesy to extend to the OP even if it was brought in after his mistake.

177 spins @ $20 is $354. At 100x penalty (32Red's rule), that would be an additional $35,400 in wagering, quite possible with a $12,000 balance.

I think the 32Red rule is 100x ALL the winnings from the bonus, not 100x the winnings generated from those 177 spins nor 100x the 177 spins value. It's the way i understand it anyway.

If the OP has been honest and truthful in the first place I would agree that a resolution should be reached. However, this wasn't the case and I don't think this shady behavior should be rewarded. I also thinks it is well beyond the boundaries of innocent mistake and quite possibly deliberate.

 

[Nifty29]

The OP stated he was "sure he didn't bet more than $6" and then it was "I don't remember betting over $6" then it was "it was only a few spins" and then it was "yes I did bet more than $6 but but but etc".

I call that lying. Its obvious he knew what he had done but was pretending he didn't to garner sympathy.

@funeral

Nice cheap shot about a perceived cheap shot. Very mature.

FWIW cheap shots are unfounded accusations made to show someone in a poor light. It's not cheap if supported by fact.

 

[bb28]

The OP stated he was "sure he didn't bet more than $6" and then it was "I don't remember betting over $6" then it was "it was only a few spins" and then it was "yes I did bet more than $6 but but but etc".

I call that lying. Its obvious he knew what he had done but was pretending he didn't to garner sympathy.

@funeral

Nice cheap shot about a perceived cheap shot. Very mature.

FWIW cheap shots are unfounded accusations made to show someone in a poor light. It's not cheap if supported by fact.

I'm not bashing you Nifty because I can have a pretty sharp tongue myself at times but it's all in the delivery as to how something is said and to how it is perceived. Leave out a word of two and it doesn't sound sarcastic, add a few words and it sounds sarcastic and rude.

 

[chuchu59]

Thought id chime in here with a few observations...

Correct me if im wrong, but from what I have read, the max bet rule is in place to protect the casino from players making large wagers on bonus funds, hitting big, then grinding it out on smaller bets.

Isn't this the opposite of what the OP did? Made $6 wagers...hit big....then pump it up to $20 bets....therefore more quickly exposing themselves to the house edge. (I realise that it is STILL against the terms, just sayin'......)

I am inclined to give them the benefit of the doubt. It is entirely plausible for someone to hit the random jackpot, have that exhilerating moment of excitement, go to check their remaining wr, set the slot on autoplay and go have a smoke or what have you.....thinking you would be pretty safe auto spinning at $6. Easy for 177 spins to go by if you look at it that way.

The point is, we don't know for sure......so why go and crucify the OP and call them a liar??

Which brings me to this post made by Nifty on the 2nd page or so:

Yes thick skin is needed to a degree, such as being able to accept constructive criticism and opposite points of view, but comments questioning personal integrity or character are just childish and rude. Members aren't expected to put up with it so why should reps?

Anyhow, reps are here voluntarily to help and command respect, as long as they maintain their professionalism, which ms sloto certainly has.

It wasn't a genuine comment. It was a sarcastic cheap shot.

@Nifty---

You outright called the OP a LIAR. Comments questioning personal integrity or character? Sarcastic cheap shots? I think I know EXACTLY what KK was getting at

From what the op stated in his opening post he is a liar. He couldnt recall making making bets of more than $6 yet hge had 177 spins at $20. Assuming he didnt realise it was $20 when he set it on autoplay, he didnt finish the autospins at 100/250/500 but at 177 so he must have stopped it himself. As I stated in another post, he played t-rex on 2 different sessions both at 6 lines so on the second occasion he must have realised that upon returning to a slot you had played previously it is set to max lines otherwise you didnt need to adjust it to 6 lines manually. There is just too much evidence against the op indicating he is lying. Of course if he returns and gives a valid explanation on my observations I am all ears.

 

[The Dude]

I\m not sure what the term "advantage player" covers. To me it seems like a term the casinos invented, to categorize players who actually try to win, and make them somehow seem like a bad kind of people, to players that apparently do NOT try to win ???
If I'm wrong, please inform us all.

Nice to see everyone getting along so well

Can we just drop the "lying" bit? That really just causes needless issues at the moment.

Anyway, the bottom line is the player effed up, and the casino has responded. It's up to these two to decide on how they want to proceed.

In the meantime, it would be interesting to hear from the OP why only six lines? I'm intrigued.

 

[chuchu59]

Nice to see everyone getting along so well

Can we just drop the "lying" bit? That really just causes needless issues at the moment.

Anyway, the bottom line is the player effed up, and the casino has responded. It's up to these two to decide on how they want to proceed.

In the meantime, it would be interesting to hear from the OP why only six lines? I'm intrigued.

While 6 lines increases the variance which is sensible with a huge bonus at $1 per line its just below the max allowed at sloto for the purpose of clearing wrs. However, if I had that huge win I would have played max lines at a lower coin denomination at a less volatile slot to decrease the variance and cash out more.

 

[P.V.]

Did the OP have to play a min. of six lines to qualify/win the random mentioned? Not sure but curious.

 

[The Dude]

While 6 lines increases the variance which is sensible with a huge bonus at $1 per line its just below the max allowed at sloto for the purpose of clearing wrs. However, if I had that huge win I would have played max lines at a lower coin denomination at a less volatile slot to decrease the variance and cash out more.

Got it - thanks! Speed reading this morning

I\m not sure what the term "advantage player" covers. To me it seems like a term the casinos invented, to categorize players who actually try to win, and make them somehow seem like a bad kind of people, to players that apparently do NOT try to win ???
If I'm wrong, please inform us all.

There's a definition in BabelMeister - our Glossary
https://www.casinomeister.com/babelmeister-gambling-glossary/

 

[Nifty29]

Nice to see everyone getting along so well

Can we just drop the "lying" bit? That really just causes needless issues at the moment.

Anyway, the bottom line is the player effed up, and the casino has responded. It's up to these two to decide on how they want to proceed.

In the meantime, it would be interesting to hear from the OP why only six lines? I'm intrigued.

Fair enough.

Can we use "economical with the truth" or "misleading" instead? It's most certainly what the OP was doing, and I would have thought that dishonesty, particularly when firing accusations or claiming innocence, would be unacceptable in the forums.

 

[The Dude]

Fair enough.

Can we use "economical with the truth" or "misleading" instead? It's most certainly what the OP was doing, and I would have thought that dishonesty, particularly when firing accusations or claiming innocence, would be unacceptable in the forums.

Everything comes out in the wash. No need to be so judgmental. We don't know what is going through the player's head - perhaps he was mistaken and screwed up. No big deal.

 

[Slotster!]

The bit I find staggering is that there's only been a cursory mention/challenge of how long it took the player to get some game logs, and the fact they were then wrong by the casino's admission (five line text file) - so another simple text file was sent!?

Genuinely without accusing anyone of anything - come on!?!

Like I said a lot of times before, even if you're not dodgy - why act as though you are?

If I were a casino owner with a straight out case of someone breaking the rules, I'd have the game log emailed and highlighted with exactly where they went wrong before anyone even had chance to type casinomeister.com. Moreover, I'd be doubly certain not to send anything of dubious integrity.

Who knows what has or hasn't gone on here.

Something is rotten in Denmark but I guess we'll never get to know where the moral high ground lies; and/or which party is actually 'right'.

 

[The Dude]

...

Something is rotten in Denmark ...

So now we're bringing the Danes into it.

 

[Nifty29]

Has the OP filed a PAB yet?

If it was a genuine mistake, I'm sure this would be taken into account during the process. In fact, Ms Sloto stated that her casino has given the benefit of the doubt before. The fact that about 20% of their spins were over the max bet might be a problem, but I agree with CM.....let's see it all come out in the wash.

I would think it very odd if the OP decides not to go ahead, given the casino has indicated they will cooperate fully.

The "rotten" thing in Denmark might be all that herring and stuff that they refuse to cook.....

 

[Slotster!]

So now we're bringing the Danes into it.

I like to pretend I'm using the Shakespearean reference - but I actually got it from Chris Penn in True Romance.

 

[chuchu59]

Fair enough.

Can we use "economical with the truth" or "misleading" instead? It's most certainly what the OP was doing, and I would have thought that dishonesty, particularly when firing accusations or claiming innocence, would be unacceptable in the forums.

'Economical with the truth? Hey Nifty, you are borrowing this quote from my appeal to the authorities where they tried to conceal something in relation to my plight. Whatever, this is an important factor to consider in the op's case. Furthermore, he kept feeding us with the details ie game logs for us to examine.