Azriel47
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- Dec 29, 2011
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Right here we go ...
Its been like forever and I still want my Money Sloto'Cash Dont claim that
everything is Validated then take your sweet time to find a technicality
I want my Money !.
-A
This happened in December 2011, and your just bringing this up now?
I think if Slotocash had any intentions of paying your money they would have done so by now. You can try to PM the rep here, and see what she says, but honestly, this is from months ago, you should have done that already. Why are you bringing this up now, for that amount of money, I would have been on them the day my withdrawal was rejected.
LH
There is no correlation between verification of documents and non-adherence to the terms and conditions when playing with a bonus. I am quite sure the max of $6.50 per spin is clearly stated in the terms and on the right hand side of the cashier. Personally I do not agree with this max bet but if that's the rule you abide by it. The validation of documents is seperate from your play for this bonus as its for all your w/ds in future so you cannot say since they validated your docs you are entitled to the cashout though you have clearly broken the terms.
I was originally thinking whether Mice Dice could be an exception since there is a compulsory side-bet involved but since you played $8.75 per spin even if you subtracted the side bet you are still over $6.5
Well, I just checked and believe the OP has a case. Fanihi stated that after $6.25 the bet size is $12.50 prompting me to look at it again. The compulsory side bet is $2.50 so coupled with $6.25 is exactly $8.75 per spin. The fact that the side bet is compulsory renders a bet size of only $4 per spin max possible so I dont think the OP is entirely to blame. Maybe the OP should send a pm to Ms Sloto.
Chu I would say you are right on the money, I am guessing the op did not realise that there is a side bet on Mice Dice, It looks to as though they thought they were only betting the $6.25 and to be fair it was only $800 worth of spins which is less than 100 spins.
If the op was betting around $6.50 and under with the previous and following games then I can't see how Slot'O would think the op did this deliberately as this is all they mention in the email and have only looked for a way not to pay the player.
Be interesting to see the logs, and if Slot'O actually went through them all or just seen the $8.75 bets and went "Gotcha".
It would be worth a pm to the REP and if that does not turn out ok then a PAB might be worth a shot.
I hate a max bet rule, and for this very reason, they should ban those feature guaranteed slots with a bonus of this nature.
Well there are a few interesting things here.
1. The max bet per spin is $6.25. The OP bet $8.75. It's not rocket science. It's the PLAYERS responsibility to check their bets......and we aren't talking about one or two spins either.
2. Sloto make it VERY clear that the maximum bet is $6.25. It is listed everywhere in the website terms, and they even go as far as listing it clearly in the right hand panel of the cashier. It is NOT hidden. The casino has done everything possible to warn players.
3. It's obvious that the OP has been deliberately notching up some posts in the forum to somehow add more legitimacy to their complaint. It's also obvious that this complaint is the REAL reason they joined.....the rest is just peeing in the memberships pockets.....and anyone with a legitimate complaint wouldn't need to do anything like that.
4. The OP waits 9 months to post about it. WTH? You'll also notice they waited until the weekend, when sloto and CM/Max are least likely to reply, to allow them to whip up the lemmings into a frenzy.
6. Bottom line.....the OP broke the terms. If sloto allows this one, then anyone who bet $6.50 or $8 etc etc will be kicking down the doors wanting their case reopened, and some dodgy players will be taking a bonus within the hour and betting $8.75 on mice dice knowing they have a case, and knowing they'll get their deposit back anyway...so its a free hit.
@OP....you made an error. Your fault. Move on. Stop blaming everyone else.
Well there are a few interesting things here.
1. The max bet per spin is $6.25. The OP bet $8.75. It's not rocket science. It's the PLAYERS responsibility to check their bets......and we aren't talking about one or two spins either.
2. Sloto make it VERY clear that the maximum bet is $6.25. It is listed everywhere in the website terms, and they even go as far as listing it clearly in the right hand panel of the cashier. It is NOT hidden. The casino has done everything possible to warn players.
3. It's obvious that the OP has been deliberately notching up some posts in the forum to somehow add more legitimacy to their complaint. It's also obvious that this complaint is the REAL reason they joined.....the rest is just peeing in the memberships pockets.....and anyone with a legitimate complaint wouldn't need to do anything like that.
4. The OP waits 9 months to post about it. WTH? You'll also notice they waited until the weekend, when sloto and CM/Max are least likely to reply, to allow them to whip up the lemmings into a frenzy.
6. Bottom line.....the OP broke the terms. If sloto allows this one, then anyone who bet $6.50 or $8 etc etc will be kicking down the doors wanting their case reopened, and some dodgy players will be taking a bonus within the hour and betting $8.75 on mice dice knowing they have a case, and knowing they'll get their deposit back anyway...so its a free hit.
@OP....you made an error. Your fault. Move on. Stop blaming everyone else.
6. Bottom line.....the OP broke the terms. If sloto allows this one, then anyone who bet $6.50 or $8 etc etc will be kicking down the doors wanting their case reopened, and some dodgy players will be taking a bonus within the hour and betting $8.75 on mice dice knowing they have a case, and knowing they'll get their deposit back anyway...so its a free hit.
Mate I normally agree with you, but here we have a FG slot in the picture with less than 100 spins on it.
I do not know if the OP knew about the side bet, whether they were experienced in RTG slots etc. I know that it does mention it when you load the slot up, but like 99% of RTG slots when I first played one of these side bet games as an experienced player I thought it was inclusive when I had set the bet at the top, not until I realised my balance was disappearing did I realise it was actually on top of that bet.
Now I know that there is a small box in the bottom left corner that has your side bet amount, but I did not even notice it for quite a while since I set the bet and start pressing space bar or auto play.
The other interesting thing I have just noticed is why s the side bet different for different games? at $6.25 on Mice Dice it is set at $2.50 but on Polar Explorer for $6.25 the side bet is $1.25.
I still think it would be interesting to see the logs, it sounds like the OP was careful apart from that one game.
The Op had played mice dice before and then this fg crap got mixed into the game straight up i seen the bet up top and I was adhering to the rules in my mind ... nothing to read into was a simple honest mistake and got treated Nazi Stylez .

Well that doesn't help your case. You KNEW about the side bet, so you KNEW it added to your bet.
It's YOUR fault.....and it wasn't "A" mistake, it was almost 100 of them.
The only person responsible for you breaking the rules is YOU. Accept it, or PAB (and then accept it).
Funny how its always the softwares fault or the casinos fault or something/one else's fault. It's laughable really.
Oh and you DID have an agenda coming here....the other stuff you posted in other threads was all part of the plan. I sincerely doubt you joined, got into some other discussions, and then suddenly remembered you had that money that sloto didn't pay you so you may as well post about it (with all the screenies etc prepared). Puhleez![]()

Well personally I think it's a little late for the OP since it was so long ago and they got their deposit back and everything. However, if this was when that game was first introduced they might almost have a case, since the bet amount being displayed wasn't over the max bet size.
Although if playing that game at those stakes helped boost the player's total as well as helping with playthrough.... Hard to say really, and I believe it's a moot point anyhow after such a long time.
I suppose if you talk to the rep and see what she says. But FYI - a threatening and belligerent attitude isn't going to get you too far.
Chayton if you had lost the 1.7k you would have been ropable too I bet ..and hey im the one being flamed here im trying to have a debate next thing im under a personal attack its bs dude.
Time doesnt mean nothing the matter is still in dispute I allready know the outcome if it went to court
a High Priced Lawyer Told me "The FG Bet is not clearly defined as being part of the Main Bet Which is Shown Big and Bold at the Top of the Game and thus would be viewed as such 6.25-6.50 MAX and the FG bet being displayed at the bottom means that this is a different bet and not subject to the Bet Restrictions the Bet at the top would be the Bet Found to be thee "Bet".
Technicalities aside , Flamers , and etc I had played the game before and walked into a "mouse trap" with this FG nonsense I was tired id just hit it on Tritons Treasure and wanted to switch to a different game hell I didnt set out to do this on purpose man surely Slotocash Can give me the benefit of the doubt.
Why can't the casino software enforce the bet size to prevent this from happening to players? A developer should easily be able to add some code that prevents bets over X amount if a promotion is in use.
I can see no reason other than 'It gives casinos an excuse not to pay'.
One of the things that impressed with Rival is that bet size and disallowed slots are both controlled by the software, it's impossible to bet too much or play the 'wrong type' of game.
Microgaming can't manage that, but Rival can - go figure......
. It's amazing how many complainants "know lawyers" who just happen to totally support their position.I am puzzled here.................I have been told repeatedly by support that it is only the BASE bet that counts towards the $6.50 maximum bet. The additional forced bet doesn't "count"as going over the bonus limit for betting of $6.50
???
Diane
@matt.....AFAIK the side bet changes according to the feature guarantee i.e. some have a 100 spin limit and others have 150 spin limit.
max bet on there coupons are 6.50 per spin though it doesnt tell you that the side bet is also included into this , sloto are normaly fair let ms sloto have a look , though op shouldnt of waited for months to bring this one up . but cant see any reason not to pay if this was the true case.
I am puzzled here.................I have been told repeatedly by support that it is only the BASE bet that counts towards the $6.50 maximum bet. The additional forced bet doesn't "count"as going over the bonus limit for betting of $6.50
???
Diane
I can see no reason other than 'It gives casinos an excuse not to pay'.
One of the things that impressed with Rival is that bet size and disallowed slots are both controlled by the software, it's impossible to bet too much or play the 'wrong type' of game.
Microgaming can't manage that, but Rival can - go figure......
That is interesting, it seems Slot'o don't even know their own rules for there bonuses.
I still dunno what to think, but I still believe that if the OP was playing games before this and was betting under the max bet rule for 100's of spins then I could see it as an honest mistake, whether or not they had played the game before.
Thanks mate, never even took notice of this before.
OK.
It just says "Maximum bet". It doesn't say "Maximum main bet" or "Maximum side bet" etc.
If you are playing mice dice at 6.25 and the side bet is 2.50, how much are you betting? Obviously, 8.75. The $2.50 bet is giving you the advantage of a feature within a set number of spins, so it is not "dead" money or irrelevant to the outcome. Your slot bet is 8.75 - plain and simple.
Take Carribean Stud Progressive for example....there is an optional side bet of $1. If you bet $5 on the game, and take the side bet, your total bet is $6. Same with the dollar ball on Playtech slots.
As I said, if this was the first time the OP had played an FG slot, then maybe one could make a case for consideration, but he admits he has played it before and knows about the side bet and how it affects the total bet, so ignorance is not a defence (neither is it a legal one). He indicated it was a lapse in concentration.....well, it might have been, but why should the casino bend the rules and carry the can for it? It also doesn't help that the OP is obviously an advantage player playing max bet every time. The casino would see this and know they are not just an average player, and would be less likely to accept the "genuine error" gambit.
OK.
It just says "Maximum bet". It doesn't say "Maximum main bet" or "Maximum side bet" etc.
If you are playing mice dice at 6.25 and the side bet is 2.50, how much are you betting? Obviously, 8.75. The $2.50 bet is giving you the advantage of a feature within a set number of spins, so it is not "dead" money or irrelevant to the outcome. Your slot bet is 8.75 - plain and simple.
Take Carribean Stud Progressive for example....there is an optional side bet of $1. If you bet $5 on the game, and take the side bet, your total bet is $6. Same with the dollar ball on Playtech slots.
As I said, if this was the first time the OP had played an FG slot, then maybe one could make a case for consideration, but he admits he has played it before and knows about the side bet and how it affects the total bet, so ignorance is not a defence (neither is it a legal one). He indicated it was a lapse in concentration.....well, it might have been, but why should the casino bend the rules and carry the can for it? It also doesn't help that the OP is obviously an advantage player playing max bet every time. The casino would see this and know they are not just an average player, and would be less likely to accept the "genuine error" gambit.
Excuse me was is your c.v exactly and how many times must you be told I didnt know about the f.g bet ...big deal that I was playing the max bet the playthrough was massive ..to be honest I dont think they expected the win ...it took two weeks for them to send the email not 48 hours ..the ignorance belongs to you friend not I .
Azriel47 said:The Op had played mice dice before and then this fg crap got mixed into the game straight up


Club World laid this one on me ..its the only rtg that I will touch with a ten foot pole these days ...one rtg that I use to play took 3 months to pay rofl .I understand what you are trying to prove but the support staff at Slotocash is not familiar with the technicalities of the slot.
They didnt contest the game being played just the bet amount im going to stop adding to this thread I might as well be part of the 300 at Thermopylae.Just out of curiousity, was this one of the allowed games for this bonus?
Club World laid this one on me ..its the only rtg that I will touch with a ten foot pole these days ...one rtg that I use to play took 3 months to pay rofl .
I hate that your winnings got removed but I have to agree with Nifty and Naththo.
When you play online, you have to take responsibility for knowing what the rules are and if it doesn't feel right, it probably isn't.
Mice Dice wasn't the first RTG game with the FG feature. Unless you are new to RTG games, you know this. Sloto states $6.25 max bet. Now you gotta figure that when it says $6.25 max bet, that's what they mean. You are betting the bet plus the FG bet.
I can't tell you how many times I have gone to bet or play a game and stopped and looked at the T&C's and thought about it just to make sure I was right.
And for heaven's sake, don't take what you are told in chat with a CS as god's gospel. Bless their hearts, they don't have a clue sometimes.
And under legal examination your T&C will be attacked by a Q.C lawyer and will see how well
things turn out then amigo.


Why are you using Club Worlds chat as reference when this is a SlotoCash issue? And I thought my previous question about the allowed games was a legitimate question...sorry if you thought it was trivial.

This is a statement from my Lawyer :
"While it is clear that Slotocash (Deckmedia) maintains that their maximum bet is $6.50 they do not mention the inclusion of side bets being part of the maximum bet within their terms and conditions".
"For their claim to be valid they would need to prove this I have examined the game and have read through all the details regard to the feature guarantee bet ; and in my opinion this is a separate matter for there to be legal substance the feature guarantee bet should be inclusive at the top of the screen so as to constitute being part of the bet wager other than simply a side bet".
-Mike Daniels Q.C
All communications will now be to the rep and company persuant to my legal instruction and for the record this is not about the money.

Listen to mouche12.....they're in the know as far as casino disputes go.
Azriel, your next move is very simple - Pitch a Bitch
https://www.casinomeister.com/player-arbitration-pab/
Make sure you read all the rules.
Good luck with the legal option. I'm sure your Mr Daniels will be happy to travel to Curacao or whereverville to pursue your case at his usual high price. Unless you're going to do exactly that, legal opinions aren't worth the paper they're written on.
Out of interest, where does this Mr Daniels practice law and in what field? I can't find any QC with that name.
