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Sloto'cash Rtg ....bit of a problem

Azriel47

Banned User - Multiple forum accounts - flaming -
Joined
Dec 29, 2011
Location
Wellington
Right here we go ...

1.
Slotorubbish.webp

2.
sloto2.webp

3.
Sloto'Yourcash.webp

Its been like forever and I still want my Money Sloto'Cash Dont claim that
everything is Validated then take your sweet time to find a technicality
I want my Money !.

-A
 
Right here we go ...



Its been like forever and I still want my Money Sloto'Cash Dont claim that
everything is Validated then take your sweet time to find a technicality
I want my Money !.

-A

The 48 validating time is just that, to validate if everything is o.k..no rules broken etc.....
But how do you place an 8.75 bet on mice dice , I thought after 6.25 it was 12.50 unless
op did not bet full lines...???
 
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There is no correlation between verification of documents and non-adherence to the terms and conditions when playing with a bonus. I am quite sure the max of $6.50 per spin is clearly stated in the terms and on the right hand side of the cashier. Personally I do not agree with this max bet but if that's the rule you abide by it. The validation of documents is seperate from your play for this bonus as its for all your w/ds in future so you cannot say since they validated your docs you are entitled to the cashout though you have clearly broken the terms.

I was originally thinking whether Mice Dice could be an exception since there is a compulsory side-bet involved but since you played $8.75 per spin even if you subtracted the side bet you are still over $6.5

Well, I just checked and believe the OP has a case. Fanihi stated that after $6.25 the bet size is $12.50 prompting me to look at it again. The compulsory side bet is $2.50 so coupled with $6.25 is exactly $8.75 per spin. The fact that the side bet is compulsory renders a bet size of only $4 per spin max possible so I dont think the OP is entirely to blame. Maybe the OP should send a pm to Ms Sloto.
 
This happened in December 2011, and your just bringing this up now?

I think if Slotocash had any intentions of paying your money they would have done so by now. You can try to PM the rep here, and see what she says, but honestly, this is from months ago, you should have done that already. Why are you bringing this up now, for that amount of money, I would have been on them the day my withdrawal was rejected.

LH
 
This happened in December 2011, and your just bringing this up now?

I think if Slotocash had any intentions of paying your money they would have done so by now. You can try to PM the rep here, and see what she says, but honestly, this is from months ago, you should have done that already. Why are you bringing this up now, for that amount of money, I would have been on them the day my withdrawal was rejected.

LH

Ive been on them since day one and got nowhere i didnt set out to break the t&c bet said 6.25
*shrugs* the later part is after the fact its just wriggling out of paying and it wasnt just the docs
it was the winnings its in the screenshot : and add to the fact I was a new player at the Casino
was a kick in the teeth tbh.

Ive got other screenshots Key Words "Your winnings are safe" "Your winnings are confirmed and Validated" anything else is after the fact ..and the 6.25 (8.75) is a technicality said 6.25 up top
thought it was 6.25 *shrugs* i didnt set out to do it ...felt like i was treated unfairly 5+ hours
of carefull gambling just to get the short shift seriously sucked.
 
There is no correlation between verification of documents and non-adherence to the terms and conditions when playing with a bonus. I am quite sure the max of $6.50 per spin is clearly stated in the terms and on the right hand side of the cashier. Personally I do not agree with this max bet but if that's the rule you abide by it. The validation of documents is seperate from your play for this bonus as its for all your w/ds in future so you cannot say since they validated your docs you are entitled to the cashout though you have clearly broken the terms.

I was originally thinking whether Mice Dice could be an exception since there is a compulsory side-bet involved but since you played $8.75 per spin even if you subtracted the side bet you are still over $6.5

Well, I just checked and believe the OP has a case. Fanihi stated that after $6.25 the bet size is $12.50 prompting me to look at it again. The compulsory side bet is $2.50 so coupled with $6.25 is exactly $8.75 per spin. The fact that the side bet is compulsory renders a bet size of only $4 per spin max possible so I dont think the OP is entirely to blame. Maybe the OP should send a pm to Ms Sloto.

Chu I would say you are right on the money, I am guessing the op did not realise that there is a side bet on Mice Dice, It looks to as though they thought they were only betting the $6.25 and to be fair it was only $800 worth of spins which is less than 100 spins.

If the op was betting around $6.50 and under with the previous and following games then I can't see how Slot'O would think the op did this deliberately as this is all they mention in the email and have only looked for a way not to pay the player.

Be interesting to see the logs, and if Slot'O actually went through them all or just seen the $8.75 bets and went "Gotcha".

It would be worth a pm to the REP and if that does not turn out ok then a PAB might be worth a shot.

I hate a max bet rule, and for this very reason, they should ban those feature guaranteed slots with a bonus of this nature.
 
Well there are a few interesting things here.

1. The max bet per spin is $6.25. The OP bet $8.75. It's not rocket science. It's the PLAYERS responsibility to check their bets......and we aren't talking about one or two spins either.

2. Sloto make it VERY clear that the maximum bet is $6.25. It is listed everywhere in the website terms, and they even go as far as listing it clearly in the right hand panel of the cashier. It is NOT hidden. The casino has done everything possible to warn players.

3. It's obvious that the OP has been deliberately notching up some posts in the forum to somehow add more legitimacy to their complaint. It's also obvious that this complaint is the REAL reason they joined.....the rest is just peeing in the memberships pockets.....and anyone with a legitimate complaint wouldn't need to do anything like that.

4. The OP waits 9 months to post about it. WTH? You'll also notice they waited until the weekend, when sloto and CM/Max are least likely to reply, to allow them to whip up the lemmings into a frenzy.

6. Bottom line.....the OP broke the terms. If sloto allows this one, then anyone who bet $6.50 or $8 etc etc will be kicking down the doors wanting their case reopened, and some dodgy players will be taking a bonus within the hour and betting $8.75 on mice dice knowing they have a case, and knowing they'll get their deposit back anyway...so its a free hit.


@OP....you made an error. Your fault. Move on. Stop blaming everyone else.
 
Chu I would say you are right on the money, I am guessing the op did not realise that there is a side bet on Mice Dice, It looks to as though they thought they were only betting the $6.25 and to be fair it was only $800 worth of spins which is less than 100 spins.

If the op was betting around $6.50 and under with the previous and following games then I can't see how Slot'O would think the op did this deliberately as this is all they mention in the email and have only looked for a way not to pay the player.

Be interesting to see the logs, and if Slot'O actually went through them all or just seen the $8.75 bets and went "Gotcha".

It would be worth a pm to the REP and if that does not turn out ok then a PAB might be worth a shot.

I hate a max bet rule, and for this very reason, they should ban those feature guaranteed slots with a bonus of this nature.

Took them two weeks to come up with an answer to them it was case closed hes processed
tell you was bs.
 
Well there are a few interesting things here.

1. The max bet per spin is $6.25. The OP bet $8.75. It's not rocket science. It's the PLAYERS responsibility to check their bets......and we aren't talking about one or two spins either.

2. Sloto make it VERY clear that the maximum bet is $6.25. It is listed everywhere in the website terms, and they even go as far as listing it clearly in the right hand panel of the cashier. It is NOT hidden. The casino has done everything possible to warn players.

3. It's obvious that the OP has been deliberately notching up some posts in the forum to somehow add more legitimacy to their complaint. It's also obvious that this complaint is the REAL reason they joined.....the rest is just peeing in the memberships pockets.....and anyone with a legitimate complaint wouldn't need to do anything like that.

4. The OP waits 9 months to post about it. WTH? You'll also notice they waited until the weekend, when sloto and CM/Max are least likely to reply, to allow them to whip up the lemmings into a frenzy.

6. Bottom line.....the OP broke the terms. If sloto allows this one, then anyone who bet $6.50 or $8 etc etc will be kicking down the doors wanting their case reopened, and some dodgy players will be taking a bonus within the hour and betting $8.75 on mice dice knowing they have a case, and knowing they'll get their deposit back anyway...so its a free hit.


@OP....you made an error. Your fault. Move on. Stop blaming everyone else.

Ill respond to points 3 and 4

Firstly your conspiracy theory is wrong on point 3 and point 4 the OP did not wait three months to post about it you dont know the history so dont assume that you think you know what your talking about.

As to the other points no comment.
 
Well there are a few interesting things here.

1. The max bet per spin is $6.25. The OP bet $8.75. It's not rocket science. It's the PLAYERS responsibility to check their bets......and we aren't talking about one or two spins either.

2. Sloto make it VERY clear that the maximum bet is $6.25. It is listed everywhere in the website terms, and they even go as far as listing it clearly in the right hand panel of the cashier. It is NOT hidden. The casino has done everything possible to warn players.

3. It's obvious that the OP has been deliberately notching up some posts in the forum to somehow add more legitimacy to their complaint. It's also obvious that this complaint is the REAL reason they joined.....the rest is just peeing in the memberships pockets.....and anyone with a legitimate complaint wouldn't need to do anything like that.

4. The OP waits 9 months to post about it. WTH? You'll also notice they waited until the weekend, when sloto and CM/Max are least likely to reply, to allow them to whip up the lemmings into a frenzy.

6. Bottom line.....the OP broke the terms. If sloto allows this one, then anyone who bet $6.50 or $8 etc etc will be kicking down the doors wanting their case reopened, and some dodgy players will be taking a bonus within the hour and betting $8.75 on mice dice knowing they have a case, and knowing they'll get their deposit back anyway...so its a free hit.


@OP....you made an error. Your fault. Move on. Stop blaming everyone else.


Mate I normally agree with you, but here we have a FG slot in the picture with less than 100 spins on it.

I do not know if the OP knew about the side bet, whether they were experienced in RTG slots etc. I know that it does mention it when you load the slot up, but like 99% of RTG slots when I first played one of these side bet games as an experienced player I thought it was inclusive when I had set the bet at the top, not until I realised my balance was disappearing did I realise it was actually on top of that bet.

Now I know that there is a small box in the bottom left corner that has your side bet amount, but I did not even notice it for quite a while since I set the bet and start pressing space bar or auto play.

The other interesting thing I have just noticed is why s the side bet different for different games? at $6.25 on Mice Dice it is set at $2.50 but on Polar Explorer for $6.25 the side bet is $1.25.

I still think it would be interesting to see the logs, it sounds like the OP was careful apart from that one game.

6. Bottom line.....the OP broke the terms. If sloto allows this one, then anyone who bet $6.50 or $8 etc etc will be kicking down the doors wanting their case reopened, and some dodgy players will be taking a bonus within the hour and betting $8.75 on mice dice knowing they have a case, and knowing they'll get their deposit back anyway...so its a free hit.

OP was your deposit returned?

On this, Casinos have terms that "avoid winnings" based on the casino discretion so why can they not "pay winnings" at there discretion.
 
Mate I normally agree with you, but here we have a FG slot in the picture with less than 100 spins on it.

I do not know if the OP knew about the side bet, whether they were experienced in RTG slots etc. I know that it does mention it when you load the slot up, but like 99% of RTG slots when I first played one of these side bet games as an experienced player I thought it was inclusive when I had set the bet at the top, not until I realised my balance was disappearing did I realise it was actually on top of that bet.

Now I know that there is a small box in the bottom left corner that has your side bet amount, but I did not even notice it for quite a while since I set the bet and start pressing space bar or auto play.

The other interesting thing I have just noticed is why s the side bet different for different games? at $6.25 on Mice Dice it is set at $2.50 but on Polar Explorer for $6.25 the side bet is $1.25.

I still think it would be interesting to see the logs, it sounds like the OP was careful apart from that one game.

The Op had played mice dice before and then this fg crap got mixed into the game straight up i seen the bet up top and I was adhering to the rules in my mind ... nothing to read into was a simple honest mistake and got treated Nazi Stylez .

And yes I was given the deposit back I could go deeper on the details but ill keep this aside for a chat with the rep..put it this way of the 100 odd casinos ive played this is only one of the two that ive "ever" had a problem with
winnings..and for the record mice dice didnt contribute bugger all to the winnings.
 
The Op had played mice dice before and then this fg crap got mixed into the game straight up i seen the bet up top and I was adhering to the rules in my mind ... nothing to read into was a simple honest mistake and got treated Nazi Stylez .

Well that doesn't help your case. You KNEW about the side bet, so you KNEW it added to your bet.

It's YOUR fault.....and it wasn't "A" mistake, it was almost 100 of them.

The only person responsible for you breaking the rules is YOU. Accept it, or PAB (and then accept it).

Funny how its always the softwares fault or the casinos fault or something/one else's fault. It's laughable really.

Oh and you DID have an agenda coming here....the other stuff you posted in other threads was all part of the plan. I sincerely doubt you joined, got into some other discussions, and then suddenly remembered you had that money that sloto didn't pay you so you may as well post about it (with all the screenies etc prepared). Puhleez :rolleyes:
 
Well that doesn't help your case. You KNEW about the side bet, so you KNEW it added to your bet.

It's YOUR fault.....and it wasn't "A" mistake, it was almost 100 of them.

The only person responsible for you breaking the rules is YOU. Accept it, or PAB (and then accept it).

Funny how its always the softwares fault or the casinos fault or something/one else's fault. It's laughable really.

Oh and you DID have an agenda coming here....the other stuff you posted in other threads was all part of the plan. I sincerely doubt you joined, got into some other discussions, and then suddenly remembered you had that money that sloto didn't pay you so you may as well post about it (with all the screenies etc prepared). Puhleez :rolleyes:

Im done here didnt know about the fg bet end of subject take a chill pill dude you dont know me go watch t.v or something or start flaming someone else ive done 25k in winnings in the last two weeks and taken 4.5k in losses yeah i really set all this up just to attack sloto'cash rofl.
 
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Why can't the casino software enforce the bet size to prevent this from happening to players? A developer should easily be able to add some code that prevents bets over X amount if a promotion is in use.

It creates so much frustration for players and bad press for the casino (and software companies) when this happens.

This really is a case of: "work smarter, not harder" :)
 
I also find it silly that it doesn't show your total bet on the feature guarantee games, it does make it clear in the prompts before you play but i would think its logical for your bet per spin to show exactly what your spinning.
 
Well personally I think it's a little late for the OP since it was so long ago and they got their deposit back and everything. However, if this was when that game was first introduced they might almost have a case, since the bet amount being displayed wasn't over the max bet size.

Although if playing that game at those stakes helped boost the player's total as well as helping with playthrough.... Hard to say really, and I believe it's a moot point anyhow after such a long time.

I suppose if you talk to the rep and see what she says. But FYI - a threatening and belligerent attitude isn't going to get you too far.
 
Well personally I think it's a little late for the OP since it was so long ago and they got their deposit back and everything. However, if this was when that game was first introduced they might almost have a case, since the bet amount being displayed wasn't over the max bet size.

Although if playing that game at those stakes helped boost the player's total as well as helping with playthrough.... Hard to say really, and I believe it's a moot point anyhow after such a long time.

I suppose if you talk to the rep and see what she says. But FYI - a threatening and belligerent attitude isn't going to get you too far.

Chayton if you had lost the 1.7k you would have been ropable too I bet ..and hey im the one being flamed here im trying to have a debate next thing im under a personal attack its bs dude.
Time doesnt mean nothing the matter is still in dispute I allready know the outcome if it went to court
a High Priced Lawyer Told me "The FG Bet is not clearly defined as being part of the Main Bet Which is Shown Big and Bold at the Top of the Game and thus would be viewed as such 6.25-6.50 MAX and the FG bet being displayed at the bottom means that this is a different bet and not subject to the Bet Restrictions the Bet at the top would be the Bet Found to be thee "Bet".

Technicalities aside , Flamers , and etc I had played the game before and walked into a "mouse trap" with this FG nonsense I was tired id just hit it on Tritons Treasure and wanted to switch to a different game hell I didnt set out to do this on purpose man surely Slotocash Can give me the benefit of the doubt.
 
Chayton if you had lost the 1.7k you would have been ropable too I bet ..and hey im the one being flamed here im trying to have a debate next thing im under a personal attack its bs dude.
Time doesnt mean nothing the matter is still in dispute I allready know the outcome if it went to court
a High Priced Lawyer Told me "The FG Bet is not clearly defined as being part of the Main Bet Which is Shown Big and Bold at the Top of the Game and thus would be viewed as such 6.25-6.50 MAX and the FG bet being displayed at the bottom means that this is a different bet and not subject to the Bet Restrictions the Bet at the top would be the Bet Found to be thee "Bet".

Technicalities aside , Flamers , and etc I had played the game before and walked into a "mouse trap" with this FG nonsense I was tired id just hit it on Tritons Treasure and wanted to switch to a different game hell I didnt set out to do this on purpose man surely Slotocash Can give me the benefit of the doubt.

Benefit of the doubt. Yes, this is what Ms Sloto should be considering. With the 100% match bonus the playthrough is massive and its reasonable for you to switch slots. If you had always adhered to the $6.5 rule in playing Triton's Treasure and other slots ie normally betting $6.25 or thereabouts per spin its clear your intention was to play a slot at not more than $6.50. In fact, when Slotocash came up with this rule they expected players to clear the bonus with $6.25 since otherwise it would jump to $12.50. I recall that when Mice Dice arrived on the scene many players were confused about the compulsory side bet and complained that their balance dropped more than the cost of the spin itself.Though its been 9 months since the whole issue transpired I believe Slotocash should still have a hard look at it.

Actually I would say that you were probably not aware of the FG thing being the culprit otherwise you would be raving mad about it in your opening post. Frankly your own argument ie validation of docs doesnt wash with me but anyway good luck.
 
Why can't the casino software enforce the bet size to prevent this from happening to players? A developer should easily be able to add some code that prevents bets over X amount if a promotion is in use.

I can see no reason other than 'It gives casinos an excuse not to pay'.

One of the things that impressed with Rival is that bet size and disallowed slots are both controlled by the software, it's impossible to bet too much or play the 'wrong type' of game.

Microgaming can't manage that, but Rival can - go figure......
 
I can see no reason other than 'It gives casinos an excuse not to pay'.

One of the things that impressed with Rival is that bet size and disallowed slots are both controlled by the software, it's impossible to bet too much or play the 'wrong type' of game.

Microgaming can't manage that, but Rival can - go figure......

I think you'll find its about cost vs reward. I don't have figures, but judging from CM members, the number of players who breach this rule would be incredibly small. The vast majority of these players do it deliberately to gain advantage and/or don't read the rules, and a very small % would be innocent mistakes. Now, I'm all for leniency when it is a genuine error, like a when someone plays a few spins, realizes they oopsed, stops playing, and contacts the casino to get the OK to keep playing.

The OP doesn't fit the definition of "genuine error" because:

1. It was $800+ worth of spins not one or two, and

2. By their own admission, the OP had actually played not only FG games before, but mice dice specifically, and therefor knew about the side bet and how it works.

Yes, casinos should have SOME leeway. Most of us are human after all, but if you allow someone almost 100 spins over the limit just because they weren't paying attention (their words) then Max will be taking sloto PABs for the next 12 months from players who lost winnings in lesser or similar circumstances. In fact, I can think of one rather large claim that would qualify under these criteria.

So my question is....why should RTG pay people to change the software, and possibly burden operators with those costs, to cover the asses of a tiny % of players who don't take due care and responsibility? Personally I've never been caught by such a rule, and most people I know haven't either. All you have to do is watch your bets....if you can't do that you shouldn't gamble IMO.

Now, to the "High Priced Lawyer"(I'm surprised you know Vinylweatherman that well after your short time here....)......I'm sure they won't kind providing their legal opinion in writing and providing their credentials :rolleyes:. It's amazing how many complainants "know lawyers" who just happen to totally support their position.

It's interesting how the true nature of a person comes out when faced with the truth. I received a PM from the OP containing the usual crapola I.e. if you agree with a casino you must work for them. Anyone here who thinks this guy didn't have an agenda when he joined is kidding themselves.


@matt.....AFAIK the side bet changes according to the feature guarantee i.e. some have a 100 spin limit and others have 150 spin limit.
 
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max bet on there coupons are 6.50 per spin though it doesnt tell you that the side bet is also included into this , sloto are normaly fair let ms sloto have a look , though op shouldnt of waited for months to bring this one up . but cant see any reason not to pay if this was the true case.
 
I am puzzled here.................I have been told repeatedly by support that it is only the BASE bet that counts towards the $6.50 maximum bet. The additional forced bet doesn't "count"as going over the bonus limit for betting of $6.50

???

Diane

That is interesting, it seems Slot'o don't even know their own rules for there bonuses.

I still dunno what to think, but I still believe that if the OP was playing games before this and was betting under the max bet rule for 100's of spins then I could see it as an honest mistake, whether or not they had played the game before.

@matt.....AFAIK the side bet changes according to the feature guarantee i.e. some have a 100 spin limit and others have 150 spin limit.

Thanks mate, never even took notice of this before.
 
max bet on there coupons are 6.50 per spin though it doesnt tell you that the side bet is also included into this , sloto are normaly fair let ms sloto have a look , though op shouldnt of waited for months to bring this one up . but cant see any reason not to pay if this was the true case.

OK.

It just says "Maximum bet". It doesn't say "Maximum main bet" or "Maximum side bet" etc.

If you are playing mice dice at 6.25 and the side bet is 2.50, how much are you betting? Obviously, 8.75. The $2.50 bet is giving you the advantage of a feature within a set number of spins, so it is not "dead" money or irrelevant to the outcome. Your slot bet is 8.75 - plain and simple.

Take Carribean Stud Progressive for example....there is an optional side bet of $1. If you bet $5 on the game, and take the side bet, your total bet is $6. Same with the dollar ball on Playtech slots.

As I said, if this was the first time the OP had played an FG slot, then maybe one could make a case for consideration, but he admits he has played it before and knows about the side bet and how it affects the total bet, so ignorance is not a defence (neither is it a legal one). He indicated it was a lapse in concentration.....well, it might have been, but why should the casino bend the rules and carry the can for it? It also doesn't help that the OP is obviously an advantage player playing max bet every time. The casino would see this and know they are not just an average player, and would be less likely to accept the "genuine error" gambit.
 
I am puzzled here.................I have been told repeatedly by support that it is only the BASE bet that counts towards the $6.50 maximum bet. The additional forced bet doesn't "count"as going over the bonus limit for betting of $6.50

???

Diane

Amen to that
 
I can see no reason other than 'It gives casinos an excuse not to pay'.

One of the things that impressed with Rival is that bet size and disallowed slots are both controlled by the software, it's impossible to bet too much or play the 'wrong type' of game.

Microgaming can't manage that, but Rival can - go figure......

To a certain extent MG does restrict the bet size eg table games like Baccarat to say $10 while a bonus is active. I understand Red Flush and GoWild does this.
 
That is interesting, it seems Slot'o don't even know their own rules for there bonuses.

I still dunno what to think, but I still believe that if the OP was playing games before this and was betting under the max bet rule for 100's of spins then I could see it as an honest mistake, whether or not they had played the game before.



Thanks mate, never even took notice of this before.

Slotocash support staff are primarily trained to deal with customers who make bonus requests or enquiries. They know little on other subjects including how the cashier works.
 
OK.

It just says "Maximum bet". It doesn't say "Maximum main bet" or "Maximum side bet" etc.

If you are playing mice dice at 6.25 and the side bet is 2.50, how much are you betting? Obviously, 8.75. The $2.50 bet is giving you the advantage of a feature within a set number of spins, so it is not "dead" money or irrelevant to the outcome. Your slot bet is 8.75 - plain and simple.

Take Carribean Stud Progressive for example....there is an optional side bet of $1. If you bet $5 on the game, and take the side bet, your total bet is $6. Same with the dollar ball on Playtech slots.

As I said, if this was the first time the OP had played an FG slot, then maybe one could make a case for consideration, but he admits he has played it before and knows about the side bet and how it affects the total bet, so ignorance is not a defence (neither is it a legal one). He indicated it was a lapse in concentration.....well, it might have been, but why should the casino bend the rules and carry the can for it? It also doesn't help that the OP is obviously an advantage player playing max bet every time. The casino would see this and know they are not just an average player, and would be less likely to accept the "genuine error" gambit.

Excuse me was is your c.v exactly and how many times must you be told I didnt know about the f.g bet ...big deal that I was playing the max bet the playthrough was massive ..to be honest I dont think they expected the win ...it took two weeks for them to send the email not 48 hours ..the ignorance belongs to you friend not I .
 
OK.

It just says "Maximum bet". It doesn't say "Maximum main bet" or "Maximum side bet" etc.

If you are playing mice dice at 6.25 and the side bet is 2.50, how much are you betting? Obviously, 8.75. The $2.50 bet is giving you the advantage of a feature within a set number of spins, so it is not "dead" money or irrelevant to the outcome. Your slot bet is 8.75 - plain and simple.

Take Carribean Stud Progressive for example....there is an optional side bet of $1. If you bet $5 on the game, and take the side bet, your total bet is $6. Same with the dollar ball on Playtech slots.

As I said, if this was the first time the OP had played an FG slot, then maybe one could make a case for consideration, but he admits he has played it before and knows about the side bet and how it affects the total bet, so ignorance is not a defence (neither is it a legal one). He indicated it was a lapse in concentration.....well, it might have been, but why should the casino bend the rules and carry the can for it? It also doesn't help that the OP is obviously an advantage player playing max bet every time. The casino would see this and know they are not just an average player, and would be less likely to accept the "genuine error" gambit.

hi nifty i hear you mate , but when it comes down to this i see as a few people here the bet is 6.50 or 6.25 it should clearly state that on FG slots the side bet is also included in this bet , as far as im aware the bet is 6.25 on main play board , i myself would take this as i was not breaking any rules considering the side for feature isnt on main play bet its a side bet which is offest nothing to do with main board bet , yes you could deem this a advantage play wouldnt rule that out, but there quick enough to sight the terms & wriggle out of paying people over silly rules , maybe ms sloto can clarify this or any other RTG casinos for that fact as at least we would all know wether this is permitted bets are ok , )
 
Excuse me was is your c.v exactly and how many times must you be told I didnt know about the f.g bet ...big deal that I was playing the max bet the playthrough was massive ..to be honest I dont think they expected the win ...it took two weeks for them to send the email not 48 hours ..the ignorance belongs to you friend not I .

Azriel47 said:
The Op had played mice dice before and then this fg crap got mixed into the game straight up

The mice dice game has ALWAYS had a side bet....but then I am not telling you something new.

You've played it before, so please don't pretend that you "didn't know".
 
A couple of screenshots from fun mode for those not familiar with the game.

As you can see from the second one, slot bet is prominently displayed up top (where one expects to see bet on RTG) as $6.25, and the FG compulsory bet is very small bottom left.

As for how many mistakes playing is, I'd be inclined to say it's one mistake if they were all in a row, and expecially is autoplay was used. Since it was less than 100 spins, I suspect OP just played until they hit the feature.

While I agree it is odd that the OP didn't bring this up months ago, I'm not sure it is really relevant to the matter of exceeding max bet.

miceintro.webpmicefg.webp
 
I understand what you are trying to prove but the support staff at Slotocash is not familiar with the technicalities of the slot.
Club World laid this one on me ..its the only rtg that I will touch with a ten foot pole these days ...one rtg that I use to play took 3 months to pay rofl .
 
Just out of curiousity, was this one of the allowed games for this bonus?
They didnt contest the game being played just the bet amount im going to stop adding to this thread I might as well be part of the 300 at Thermopylae.
 
Hi,

Im sorry to agree to disagree some. Some were right it stated max bet allowance is $6.50. Mean both normal bet and side bet (they didn't say type of bet) if it says max bet allowance it can be anything. If you bet $6.25 plus side bet $2.50 it had exceeded max bet allowance limit and you clearly breach the term and condition. Your bonus is confiscated and void your winning and return your deposit and warn you not to exceed limit again next time. Thats the rules they stated it very clearly, plain and simple. They have it shown up very clearly as I checked in slotocash it has very clear warning in front of you. They have expected you to comply the rules. End of story.
 
I hate that your winnings got removed but I have to agree with Nifty and Naththo.

When you play online, you have to take responsibility for knowing what the rules are and if it doesn't feel right, it probably isn't.

Mice Dice wasn't the first RTG game with the FG feature. Unless you are new to RTG games, you know this. Sloto states $6.25 max bet. Now you gotta figure that when it says $6.25 max bet, that's what they mean. You are betting the bet plus the FG bet.

I can't tell you how many times I have gone to bet or play a game and stopped and looked at the T&C's and thought about it just to make sure I was right.

And for heaven's sake, don't take what you are told in chat with a CS as god's gospel. Bless their hearts, they don't have a clue sometimes.
 
I hate that your winnings got removed but I have to agree with Nifty and Naththo.

When you play online, you have to take responsibility for knowing what the rules are and if it doesn't feel right, it probably isn't.

Mice Dice wasn't the first RTG game with the FG feature. Unless you are new to RTG games, you know this. Sloto states $6.25 max bet. Now you gotta figure that when it says $6.25 max bet, that's what they mean. You are betting the bet plus the FG bet.

I can't tell you how many times I have gone to bet or play a game and stopped and looked at the T&C's and thought about it just to make sure I was right.

And for heaven's sake, don't take what you are told in chat with a CS as god's gospel. Bless their hearts, they don't have a clue sometimes.

Responsibility theres a flip side to that coin in the terms and conditions there is no mention of side bets only maximum bet and as far as the letter of the law goes unless there is a stipulation that side bets are part of the maximum bet then they are simply that side bets and irrelevant its the 6.50 bet which is being looked at the f.g bet unless specifically stated as being part of the wager in respect of the maximum bet has no bearing on the calculation of the maximum bet in my opinion.
And under legal examination your T&C will be attacked by a Q.C lawyer and will see how well
things turn out then amigo.

Mice Crap aside how do you validate and confirm winnings then deny them ...
 
Again, CS will tell you all is OK because it's not up to them and they don't have a clue what is going to happen after you close the chat window. It's just the way it is. You want a real answer, send a PM to the Rep here. Unless, of course, you are talking to 3Dice CS. They are the one exception to the rule.

Had I been you, I would have been in contact with the Rep here or Maxd way before now. Then all this conversation would be moot.

Besides that, bringing it to this forum won't help a bit. Opinions, everybodies got one. We make no decisions nor do we influence a casino one way or the other.
 
This is a statement from my Lawyer :

"While it is clear that Slotocash (Deckmedia) maintains that their maximum bet is $6.50 they do not mention the inclusion of side bets being part of the maximum bet within their terms and conditions".
"For their claim to be valid they would need to prove this I have examined the game and have read through all the details regard to the feature guarantee bet ; and in my opinion this is a separate matter for there to be legal substance the feature guarantee bet should be inclusive at the top of the screen so as to constitute being part of the bet wager other than simply a side bet".

-Mike Daniels Q.C

All communications will now be to the rep and company persuant to my legal instruction and for the record this is not about the money.
 
:confused::confused::confused: Why are you using Club Worlds chat as reference when this is a SlotoCash issue? And I thought my previous question about the allowed games was a legitimate question...sorry if you thought it was trivial.:(

There's no need to be indignant. You've come here posting a "problem", I'm assuming you were looking for help/suggestions? But instead you've done nothing but posted "hostile" posts to those who don't agree with you. The majority here will bend over backwards to help the legitimate player who encounters a problem. They're excellent detectives who will diligently "dig" (at no cost to you) to help you build a case, if you are on the up and up. But beware, if you lie, try to scam, or abuse them in any way...they will surely hang you out to dry.
 
this is kind of going round in circles , we need slotocash/ms sloto to clarify were they stand on this nifty & natho has some good points as normal , point being is the side bet added to main play board or not ?that is the question if this is the case then the poor op cant say anything other live & learn not for the first time i may add , weve had other great debates on casinos & terms . this is pretty clear cut to be honest but need to wait for ms sloto take . im defending either here because it doesnt state anywhere about side bet being included although that screen shot does say this is included which would mean the op has broken the rules , but doesnt state anywhere on coupons that side bet included max bet per spin is $6.50 we shall all have to wait this one out ):eek2:
 
This is a statement from my Lawyer :

"While it is clear that Slotocash (Deckmedia) maintains that their maximum bet is $6.50 they do not mention the inclusion of side bets being part of the maximum bet within their terms and conditions".
"For their claim to be valid they would need to prove this I have examined the game and have read through all the details regard to the feature guarantee bet ; and in my opinion this is a separate matter for there to be legal substance the feature guarantee bet should be inclusive at the top of the screen so as to constitute being part of the bet wager other than simply a side bet".

-Mike Daniels Q.C

All communications will now be to the rep and company persuant to my legal instruction and for the record this is not about the money.

Yep, your lawyer makes a good point. I am happy to see you pursue this matter, I would!

Good luck amiga!:)
 
Listen to mouche12.....they're in the know as far as casino disputes go.

Azriel, your next move is very simple - Pitch a Bitch

https://www.casinomeister.com/player-arbitration-pab/

Make sure you read all the rules.

Good luck with the legal option. I'm sure your Mr Daniels will be happy to travel to Curacao or whereverville to pursue your case at his usual high price. Unless you're going to do exactly that, legal opinions aren't worth the paper they're written on.

Out of interest, where does this Mr Daniels practice law and in what field? I can't find any QC with that name.
 
Listen to mouche12.....they're in the know as far as casino disputes go.

Azriel, your next move is very simple - Pitch a Bitch

https://www.casinomeister.com/player-arbitration-pab/

Make sure you read all the rules.

Good luck with the legal option. I'm sure your Mr Daniels will be happy to travel to Curacao or whereverville to pursue your case at his usual high price. Unless you're going to do exactly that, legal opinions aren't worth the paper they're written on.

Out of interest, where does this Mr Daniels practice law and in what field? I can't find any QC with that name.

Surely, your lawyer will claim from the casino an amount that includes all his fees and expenses. I don't see why he should travel to Curacao, but I am no expert on international (gambling) law. I suppose Mr Daniels could contact the relevant gaming commission?
 

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