Sloto'cash Rtg ....bit of a problem

[Azriel47]

I am puzzled here.................I have been told repeatedly by support that it is only the BASE bet that counts towards the $6.50 maximum bet. The additional forced bet doesn't "count"as going over the bonus limit for betting of $6.50

???

Diane

Amen to that

 

[chuchu59]

I can see no reason other than 'It gives casinos an excuse not to pay'.

One of the things that impressed with Rival is that bet size and disallowed slots are both controlled by the software, it's impossible to bet too much or play the 'wrong type' of game.

Microgaming can't manage that, but Rival can - go figure......

To a certain extent MG does restrict the bet size eg table games like Baccarat to say $10 while a bonus is active. I understand Red Flush and GoWild does this.

 

[chuchu59]

That is interesting, it seems Slot'o don't even know their own rules for there bonuses.

I still dunno what to think, but I still believe that if the OP was playing games before this and was betting under the max bet rule for 100's of spins then I could see it as an honest mistake, whether or not they had played the game before.



Thanks mate, never even took notice of this before.

Slotocash support staff are primarily trained to deal with customers who make bonus requests or enquiries. They know little on other subjects including how the cashier works.

 

[Azriel47]

OK.

It just says "Maximum bet". It doesn't say "Maximum main bet" or "Maximum side bet" etc.

If you are playing mice dice at 6.25 and the side bet is 2.50, how much are you betting? Obviously, 8.75. The $2.50 bet is giving you the advantage of a feature within a set number of spins, so it is not "dead" money or irrelevant to the outcome. Your slot bet is 8.75 - plain and simple.

Take Carribean Stud Progressive for example....there is an optional side bet of $1. If you bet $5 on the game, and take the side bet, your total bet is $6. Same with the dollar ball on Playtech slots.

As I said, if this was the first time the OP had played an FG slot, then maybe one could make a case for consideration, but he admits he has played it before and knows about the side bet and how it affects the total bet, so ignorance is not a defence (neither is it a legal one). He indicated it was a lapse in concentration.....well, it might have been, but why should the casino bend the rules and carry the can for it? It also doesn't help that the OP is obviously an advantage player playing max bet every time. The casino would see this and know they are not just an average player, and would be less likely to accept the "genuine error" gambit.

Excuse me was is your c.v exactly and how many times must you be told I didnt know about the f.g bet ...big deal that I was playing the max bet the playthrough was massive ..to be honest I dont think they expected the win ...it took two weeks for them to send the email not 48 hours ..the ignorance belongs to you friend not I .

 

[aceking123]

OK.

It just says "Maximum bet". It doesn't say "Maximum main bet" or "Maximum side bet" etc.

If you are playing mice dice at 6.25 and the side bet is 2.50, how much are you betting? Obviously, 8.75. The $2.50 bet is giving you the advantage of a feature within a set number of spins, so it is not "dead" money or irrelevant to the outcome. Your slot bet is 8.75 - plain and simple.

Take Carribean Stud Progressive for example....there is an optional side bet of $1. If you bet $5 on the game, and take the side bet, your total bet is $6. Same with the dollar ball on Playtech slots.

As I said, if this was the first time the OP had played an FG slot, then maybe one could make a case for consideration, but he admits he has played it before and knows about the side bet and how it affects the total bet, so ignorance is not a defence (neither is it a legal one). He indicated it was a lapse in concentration.....well, it might have been, but why should the casino bend the rules and carry the can for it? It also doesn't help that the OP is obviously an advantage player playing max bet every time. The casino would see this and know they are not just an average player, and would be less likely to accept the "genuine error" gambit.

hi nifty i hear you mate , but when it comes down to this i see as a few people here the bet is 6.50 or 6.25 it should clearly state that on FG slots the side bet is also included in this bet , as far as im aware the bet is 6.25 on main play board , i myself would take this as i was not breaking any rules considering the side for feature isnt on main play bet its a side bet which is offest nothing to do with main board bet , yes you could deem this a advantage play wouldnt rule that out, but there quick enough to sight the terms & wriggle out of paying people over silly rules , maybe ms sloto can clarify this or any other RTG casinos for that fact as at least we would all know wether this is permitted bets are ok , )

 

[Nifty29]

Excuse me was is your c.v exactly and how many times must you be told I didnt know about the f.g bet ...big deal that I was playing the max bet the playthrough was massive ..to be honest I dont think they expected the win ...it took two weeks for them to send the email not 48 hours ..the ignorance belongs to you friend not I .

The Op had played mice dice before and then this fg crap got mixed into the game straight up

The mice dice game has ALWAYS had a side bet....but then I am not telling you something new.

You've played it before, so please don't pretend that you "didn't know".

 

[Azriel47]

The mice dice game has ALWAYS had a side bet....but then I am not telling you something new.

You've played it before, so please don't pretend that you "didn't know".

 

[Jasminebed]

A couple of screenshots from fun mode for those not familiar with the game.

As you can see from the second one, slot bet is prominently displayed up top (where one expects to see bet on RTG) as $6.25, and the FG compulsory bet is very small bottom left.

As for how many mistakes playing is, I'd be inclined to say it's one mistake if they were all in a row, and expecially is autoplay was used. Since it was less than 100 spins, I suspect OP just played until they hit the feature.

While I agree it is odd that the OP didn't bring this up months ago, I'm not sure it is really relevant to the matter of exceeding max bet.

 

[chuchu59]

View attachment 34895

I understand what you are trying to prove but the support staff at Slotocash is not familiar with the technicalities of the slot.

 

[ksech]

Just out of curiousity, was this one of the allowed games for this bonus?

 

[Azriel47]

I understand what you are trying to prove but the support staff at Slotocash is not familiar with the technicalities of the slot.

Club World laid this one on me ..its the only rtg that I will touch with a ten foot pole these days ...one rtg that I use to play took 3 months to pay rofl .

 

[Azriel47]

Just out of curiousity, was this one of the allowed games for this bonus?

They didnt contest the game being played just the bet amount im going to stop adding to this thread I might as well be part of the 300 at Thermopylae.

 

[Nifty29]

Club World laid this one on me ..its the only rtg that I will touch with a ten foot pole these days ...one rtg that I use to play took 3 months to pay rofl .

The chat rep was totally incorrect.

Mice dice was introduced as a FG game and has remained so. It has ALWAYS had a side bet.....but you knew that already.

 

[naththo]

Hi,

Im sorry to agree to disagree some. Some were right it stated max bet allowance is $6.50. Mean both normal bet and side bet (they didn't say type of bet) if it says max bet allowance it can be anything. If you bet $6.25 plus side bet $2.50 it had exceeded max bet allowance limit and you clearly breach the term and condition. Your bonus is confiscated and void your winning and return your deposit and warn you not to exceed limit again next time. Thats the rules they stated it very clearly, plain and simple. They have it shown up very clearly as I checked in slotocash it has very clear warning in front of you. They have expected you to comply the rules. End of story.

 

[anniemac]

I hate that your winnings got removed but I have to agree with Nifty and Naththo.

When you play online, you have to take responsibility for knowing what the rules are and if it doesn't feel right, it probably isn't.

Mice Dice wasn't the first RTG game with the FG feature. Unless you are new to RTG games, you know this. Sloto states $6.25 max bet. Now you gotta figure that when it says $6.25 max bet, that's what they mean. You are betting the bet plus the FG bet.

I can't tell you how many times I have gone to bet or play a game and stopped and looked at the T&C's and thought about it just to make sure I was right.

And for heaven's sake, don't take what you are told in chat with a CS as god's gospel. Bless their hearts, they don't have a clue sometimes.

 

[Azriel47]

I hate that your winnings got removed but I have to agree with Nifty and Naththo.

When you play online, you have to take responsibility for knowing what the rules are and if it doesn't feel right, it probably isn't.

Mice Dice wasn't the first RTG game with the FG feature. Unless you are new to RTG games, you know this. Sloto states $6.25 max bet. Now you gotta figure that when it says $6.25 max bet, that's what they mean. You are betting the bet plus the FG bet.

I can't tell you how many times I have gone to bet or play a game and stopped and looked at the T&C's and thought about it just to make sure I was right.

And for heaven's sake, don't take what you are told in chat with a CS as god's gospel. Bless their hearts, they don't have a clue sometimes.

Responsibility theres a flip side to that coin in the terms and conditions there is no mention of side bets only maximum bet and as far as the letter of the law goes unless there is a stipulation that side bets are part of the maximum bet then they are simply that side bets and irrelevant its the 6.50 bet which is being looked at the f.g bet unless specifically stated as being part of the wager in respect of the maximum bet has no bearing on the calculation of the maximum bet in my opinion.
And under legal examination your T&C will be attacked by a Q.C lawyer and will see how well
things turn out then amigo.

Mice Crap aside how do you validate and confirm winnings then deny them ...

 

[anniemac]

Again, CS will tell you all is OK because it's not up to them and they don't have a clue what is going to happen after you close the chat window. It's just the way it is. You want a real answer, send a PM to the Rep here. Unless, of course, you are talking to 3Dice CS. They are the one exception to the rule.

Had I been you, I would have been in contact with the Rep here or Maxd way before now. Then all this conversation would be moot.

Besides that, bringing it to this forum won't help a bit. Opinions, everybodies got one. We make no decisions nor do we influence a casino one way or the other.

 

[anniemac]

And under legal examination your T&C will be attacked by a Q.C lawyer and will see how well
things turn out then amigo.

FYI, it's 'amiga' not 'amigo'.

 

[Azriel47]

This is a statement from my Lawyer :

"While it is clear that Slotocash (Deckmedia) maintains that their maximum bet is $6.50 they do not mention the inclusion of side bets being part of the maximum bet within their terms and conditions".
"For their claim to be valid they would need to prove this I have examined the game and have read through all the details regard to the feature guarantee bet ; and in my opinion this is a separate matter for there to be legal substance the feature guarantee bet should be inclusive at the top of the screen so as to constitute being part of the bet wager other than simply a side bet".

-Mike Daniels Q.C

All communications will now be to the rep and company persuant to my legal instruction and for the record this is not about the money.

 

[ksech]

Why are you using Club Worlds chat as reference when this is a SlotoCash issue? And I thought my previous question about the allowed games was a legitimate question...sorry if you thought it was trivial.

There's no need to be indignant. You've come here posting a "problem", I'm assuming you were looking for help/suggestions? But instead you've done nothing but posted "hostile" posts to those who don't agree with you. The majority here will bend over backwards to help the legitimate player who encounters a problem. They're excellent detectives who will diligently "dig" (at no cost to you) to help you build a case, if you are on the up and up. But beware, if you lie, try to scam, or abuse them in any way...they will surely hang you out to dry.

 

[aceking123]

this is kind of going round in circles , we need slotocash/ms sloto to clarify were they stand on this nifty & natho has some good points as normal , point being is the side bet added to main play board or not ?that is the question if this is the case then the poor op cant say anything other live & learn not for the first time i may add , weve had other great debates on casinos & terms . this is pretty clear cut to be honest but need to wait for ms sloto take . im defending either here because it doesnt state anywhere about side bet being included although that screen shot does say this is included which would mean the op has broken the rules , but doesnt state anywhere on coupons that side bet included max bet per spin is $6.50 we shall all have to wait this one out )

 

[Mouche12]

This is a statement from my Lawyer :

"While it is clear that Slotocash (Deckmedia) maintains that their maximum bet is $6.50 they do not mention the inclusion of side bets being part of the maximum bet within their terms and conditions".
"For their claim to be valid they would need to prove this I have examined the game and have read through all the details regard to the feature guarantee bet ; and in my opinion this is a separate matter for there to be legal substance the feature guarantee bet should be inclusive at the top of the screen so as to constitute being part of the bet wager other than simply a side bet".

-Mike Daniels Q.C

All communications will now be to the rep and company persuant to my legal instruction and for the record this is not about the money.

Yep, your lawyer makes a good point. I am happy to see you pursue this matter, I would!

Good luck amiga!

 

[Nifty29]

Listen to mouche12.....they're in the know as far as casino disputes go.

Azriel, your next move is very simple - Pitch a Bitch

https://www.casinomeister.com/player-arbitration-pab/

Make sure you read all the rules.

Good luck with the legal option. I'm sure your Mr Daniels will be happy to travel to Curacao or whereverville to pursue your case at his usual high price. Unless you're going to do exactly that, legal opinions aren't worth the paper they're written on.

Out of interest, where does this Mr Daniels practice law and in what field? I can't find any QC with that name.

 

[Jasminebed]

Mr. Daniels should advise you to not post in public if you wish to pursue a legal claim. I'm not a lawyer, but I'm confident it's what any of the lawyers I ever worked for would have said.

Lawyers aside, if you intend to PAB, it's also wise to not post.

 

[Mouche12]

Listen to mouche12.....they're in the know as far as casino disputes go.

Azriel, your next move is very simple - Pitch a Bitch

https://www.casinomeister.com/player-arbitration-pab/

Make sure you read all the rules.

Good luck with the legal option. I'm sure your Mr Daniels will be happy to travel to Curacao or whereverville to pursue your case at his usual high price. Unless you're going to do exactly that, legal opinions aren't worth the paper they're written on.

Out of interest, where does this Mr Daniels practice law and in what field? I can't find any QC with that name.

Surely, your lawyer will claim from the casino an amount that includes all his fees and expenses. I don't see why he should travel to Curacao, but I am no expert on international (gambling) law. I suppose Mr Daniels could contact the relevant gaming commission?