Scam Casino Should I chargeback at Red Lion Casino?

[Surfer]

Hi Guys, I am new here and have been rather a silly boy and opened an account with what I believe to be a scam casino called 'the red lion casino' which claim to be licenced in Curacao but when I email the e-gambing commision in Curacao they have never heard of this casino. They seem to offer all the games and services (netbet) that are not to be offered in the UK. they dont seem to show their licence number presumably because they don't have one.

I opened it because I am on gamblock and I am self excluded myself from UK bookmakers as I am a problem gambler but that is a different story. I deposited many times to the tune of 2000 over 2 credit cards and they show as a dodgy transaction company in Moscow on my statement. I played and won some money which I wanted to withdraw (1500) and I went to make a withdrawal and I was told by their customer services £500 was the maximum and only withdrawal at a time dispite their own 'terms and conditions' saying that 10k was the maximum monthly withdawal limit. they just see to make up the rules to suit them. this took days and days of emailing them to withdraw it so I could get my money back and I kept getting told it will be done ASAP. and being the problem gambler I am kept playing heavily and lost it all. One of the deposits I made was for £300 and I when I logged onto my online banking they took another £300 without adding it to the bettings account, I asked them to cancel it and put it back into my credit card account they said they couldnt and that they have credited my bettings account and I have to wager it atleast once to then withdraw it and of course I lost that too.

I am fully aware how stupid this all is but having read some things on here I may be eligle to chargeback those transactions on the grounds that they don't have a uk licence and they offer all the rigged netbet games they shouldn't in the UK.

I have raised a chargeback on all these transactions and received them back into my 2 credit card accounts and raised the dispute with all the information and emails from the curacao commission etc, my question is what are the chances of a successful chargeback on these grounds? they have reversed the transactions but what are the chances of them just readding them once theyve spoken to the merchant and they say i'm bang to rights. Like I say I am very aware I have been stupid and I should write the money off to experience but if I can get the money back and the games I was playing were rigged then it is unfair.

Please be kind

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Check out Bryan's brutally honest review of this rogue casino here.

 

[irish-ranger]

Hi, just to give you guys my story, i will get right to the point

Made a withdrawal request for 100 pounds on 09/05/21
10th - withdrawal still pending
11th - withdrawal still pending [sent them 2 emails] [no reply
12th - withdrawal still pending [ sent them 1 email] [got 1 reply, stating they are working as quickly as possible to make sure my money is transfered safley]
13th - withdrawal still pending [ sent them 2 more emails, bugging them, repeating myself, telling them i want my money] [ no reply]
14th - today withdrawl has vanished/not pending. i randomly chekced my bank account today after midday, to find they have finally put my 100 pounds in to my account] oddly enough they still havent sent me an email even telling me they have done this, but i dont care, im just glad i got my money.

so basically im still certain they are a bit of a scammy company but not a full blown scam, they do seem to pay many people out, but after a shit load of time and emails to them.

good luck to you all

Ooo look its Friday and another successful withdrawal from red lion...

 

[wasb]

Ooo look its Friday and another successful withdrawal from red lion...

haha yeah, they really do seem to become such nice guys on friday!

 

[Casinomeister]

....so basically im still certain they are a bit of a scammy company but not a full blown scam, they do seem to pay many people out, but after a shit load of time and emails to them....

Just because they paid out doesn't mean that they NOT a full blown scammy clip shot joint.

Any company that preys on problem gamblers is a scam.
Any company that has crooked software is a scam.
Any company that falls into the catagories above and asks for your ID docs - it's a scam. They're going to sell your ID. If I was a scam operator, that's what I would be doing - selling your IDs to the highest bidder. Ever hear of identity theft? Woo woo!

 

[dec2008mcl]

Hi, just to give you guys my story, i will get right to the point

Made a withdrawal request for 100 pounds on 09/05/21
10th - withdrawal still pending
11th - withdrawal still pending [sent them 2 emails] [no reply
12th - withdrawal still pending [ sent them 1 email] [got 1 reply, stating they are working as quickly as possible to make sure my money is transfered safley]
13th - withdrawal still pending [ sent them 2 more emails, bugging them, repeating myself, telling them i want my money] [ no reply]
14th - today withdrawl has vanished/not pending. i randomly chekced my bank account today after midday, to find they have finally put my 100 pounds in to my account] oddly enough they still havent sent me an email even telling me they have done this, but i dont care, im just glad i got my money.

so basically im still certain they are a bit of a scammy company but not a full blown scam, they do seem to pay many people out, but after a shit load of time and emails to them.

good luck to you all

Nope, fully blown scam, £100 small price to pay for someone like you to write up a post like that. Come back again when you withdraw a few K

 

[irish-ranger]

Nope, fully blown scam, £100 small price to pay for someone like you to write up a post like that. Come back again when you withdraw a few K

Course it is and it's been happening for months, yet none of the Admin seem to do sod all about it.

 

[wasb]

so in simple terms, they are 100% a scam? they will pay out small amounts, but large amounts they will keep?

 

[pinnit2014]

Possibly pay up to a certain amount, X number of times etc: why refuse a 200 quid w/d when you know you might have 2000 quid coming your way from the punters and then, should the person win a lot, they can simply shrug their shoulders and refuse it. You might get lucky so to speak with smaller amounts but then again, maybe not. Not worth the stress worrying: your first thought if you win big playing should be 'whoopeee', not 'shit, i'm screwed now'

Scam/Criminals - delete as appropriate.

 

[wasb]

Possibly pay up to a certain amount, X number of times etc: why refuse a 200 quid w/d when you know you might have 2000 quid coming your way from the punters and then, should the person win a lot, they can simply shrug their shoulders and refuse it. You might get lucky so to speak with smaller amounts but then again, maybe not. Not worth the stress worrying: your first thought if you win big playing should be 'whoopeee', not 'shit, i'm screwed now'

Scam/Criminals - delete as appropriate.

that is true, to be honest, now ive finally got this 100 pound back,. im never going to take the risk and gamble with this company again, its not worth the stress, probably best just staying away from all casinos that are not regulated/not on gamstop right? i assume they are all risky

 

[toms596]

Anything you can find by searching not on gamstop is going to be a scam.

 

[Casinomeister]

I just feel for the folks who have sent in their ID docs, bank statements, utility bills, etc. Where do you think copies of these documents are being sold off to?

I really don't understand why folks are so careless - especially during these times of ID theft. They just might hack your Ancestory.com account and snatch your DNA.

And Bob's yer uncle.

 

[jonnydave111]

Hi Guys, I am new here and have been rather a silly boy and opened an account with what I believe to be a scam casino called 'the red lion casino' which claim to be licenced in Curacao but when I email the e-gambing commision in Curacao they have never heard of this casino. They seem to offer all the games and services (netbet) that are not to be offered in the UK. they dont seem to show their licence number presumably because they don't have one.

I opened it because I am on gamblock and I am self excluded myself from UK bookmakers as I am a problem gambler but that is a different story. I deposited many times to the tune of 2000 over 2 credit cards and they show as a dodgy transaction company in Moscow on my statement. I played and won some money which I wanted to withdraw (1500) and I went to make a withdrawal and I was told by their customer services £500 was the maximum and only withdrawal at a time dispite their own 'terms and conditions' saying that 10k was the maximum monthly withdawal limit. they just see to make up the rules to suit them. this took days and days of emailing them to withdraw it so I could get my money back and I kept getting told it will be done ASAP. and being the problem gambler I am kept playing heavily and lost it all. One of the deposits I made was for £300 and I when I logged onto my online banking they took another £300 without adding it to the bettings account, I asked them to cancel it and put it back into my credit card account they said they couldnt and that they have credited my bettings account and I have to wager it atleast once to then withdraw it and of course I lost that too.

I am fully aware how stupid this all is but having read some things on here I may be eligle to chargeback those transactions on the grounds that they don't have a uk licence and they offer all the rigged netbet games they shouldn't in the UK.

I have raised a chargeback on all these transactions and received them back into my 2 credit card accounts and raised the dispute with all the information and emails from the curacao commission etc, my question is what are the chances of a successful chargeback on these grounds? they have reversed the transactions but what are the chances of them just readding them once theyve spoken to the merchant and they say i'm bang to rights. Like I say I am very aware I have been stupid and I should write the money off to experience but if I can get the money back and the games I was playing were rigged then it is unfair.

Please be kind

Hi
I have also made a similar error and have raised a number of chargebacks on my credit card. The credit card company have credited me the money but the case is open for 45 days. Has anyone raised a chargeback and then was successful/unsuccessful

Any help would be great

 

[jonnydave111]

How did they process your withdrawal? Was it by bank transfer or by card? I logged into my red lion account and the full amount is still in my account even after the chargebacks

I have also made a similar error and have raised a number of chargebacks on my credit card. The credit card company have credited me the money but the case is open for 45 days. Has anyone raised a chargeback and then was successful/unsuccessful

 

[Casinomeister]

I have also made a similar error and have raised a number of chargebacks on my credit card. The credit card company have credited me the money but the case is open for 45 days. Has anyone raised a chargeback and then was successful/unsuccessful

Please don't cross post. I had to delete a number of your posts that were repetitive in nature. Thanks!

 

[jonnydave111]

Sorry. Just looking for a response

 

[dec2008mcl]

Sorry. Just looking for a response

If the money is back in your account that will be it

 

[jonnydave111]

Have you done a chargeback before and then won the dispute?

 

[dec2008mcl]

Have you done a chargeback before and then won the dispute?

There will be no dispute, legally the company is not allowed to operate here so all fraudulent transactions

 

[Surfer]

Hi jonnydave

Dec2008 is wrong, they are 'temporary credits' until the 45 days lapses. Barclaycard reversed mine but then I pushed them further and I made a complaint. I ended up getting it all back off both credit card companies and I am confident you will win but must because there are temporary credits there it doesnt mean it's the end of the matter. Pretty sure there enough evidence against the casino and the fraudualnt merchants they use to money launder to win it pretty quickly.

All the best and I hope you win

 

[jonnydave111]

Hi jonnydave

Dec2008 is wrong, they are 'temporary credits' until the 45 days lapses. Barclaycard reversed mine but then I pushed them further and I made a complaint. I ended up getting it all back off both credit card companies and I am confident you will win but must because there are temporary credits there it doesnt mean it's the end of the matter. Pretty sure there enough evidence against the casino and the fraudualnt merchants they use to money launder to win it pretty quickly.

All the best and I hope you win

Thanks for getting back to me. Did red lion provide any evidence and come back to the credit card company or was it merely your credit card not ruling in your favour?
It’s been 30 days and I haven’t heard anything from red lion so nearly at the 45 day mark

 

[dec2008mcl]

Hi jonnydave

Dec2008 is wrong, they are 'temporary credits' until the 45 days lapses. Barclaycard reversed mine but then I pushed them further and I made a complaint. I ended up getting it all back off both credit card companies and I am confident you will win but must because there are temporary credits there it doesnt mean it's the end of the matter. Pretty sure there enough evidence against the casino and the fraudualnt merchants they use to money launder to win it pretty quickly.

All the best and I hope you win

Which part is wrong? What reason did barclays give you for reversing?

 

[colinsunderland]

Which part is wrong? What reason did barclays give you for reversing?

legally the company is not allowed to operate here so all fraudulent transactions

That part is wrong. It doesn't automatically follow that a transaction is fraudulent for that reason. It's been shown on here in the past that banks won't usually automatically reverse them. Plus, as most the time the transactions aren't to a casino, then it makes it even harder to use that line of attack.

 

[Surfer]

If you put enough of a case forward to the credit card company and provide a basis for them to chargeback they see it in your favour temporarily until the merchant can prove otherwise. The chargebacks are successful because they dont rebuff or provide evidence to prove they're legit. The fraudulent casinos never defend them because they don't have any means. They're bogus money laundering companies that they use for the transaction and every time one of these chargebacks is done there a flag by the company and merchant. Fairly sure they already know its fraud bu they give them the 45 days to defend it.

 

[dec2008mcl]

legally the company is not allowed to operate here so all fraudulent transactions

That part is wrong. It doesn't automatically follow that a transaction is fraudulent for that reason. It's been shown on here in the past that banks won't usually automatically reverse them. Plus, as most the time the transactions aren't to a casino, then it makes it even harder to use that line of attack.

legally the company is not allowed to operate here so all fraudulent transactions

That part is wrong. It doesn't automatically follow that a transaction is fraudulent for that reason. It's been shown on here in the past that banks won't usually automatically reverse them. Plus, as most the time the transactions aren't to a casino, then it makes it even harder to use that line of attack.

Yeah I agree they wouldn't do it automatically, they have to be pushed, but seeing as they have credited the OP account, I doubt they will reverse it. The casino won't try to fight it.
In regards to transactions not going to the casino, that actually helped me in the past as I was able to show the bank my casino deposit history/time stamps, then showing the funds going somewhere else.

 

[colinsunderland]

Yeah I agree they wouldn't do it automatically, they have to be pushed, but seeing as they have credited the OP account, I doubt they will reverse it. The casino won't try to fight it.
In regards to transactions not going to the casino, that actually helped me in the past as I was able to show the bank my casino deposit history/time stamps, then showing the funds going somewhere else.

You're right, but just didn't want anyone reading your initial post, then ringing the bank and using the 'not allowed to operate here, must be fraudulent' line with them, as they are likely to lose.

 

[dec2008mcl]

You're right, but just didn't want anyone reading your initial post, then ringing the bank and using the 'not allowed to operate here, must be fraudulent' line with them, as they are likely to loose.

Yeah i agree, it's a well trodden road at this stage, banks prob don't want the hassle or extra work, I suppose who could blame them. Tbh if one of these unlicensed casinos treat people fairly theyl likely get good custom. I think the UK market is fucked, with rules/regs in the pipeline and the knock on effect that will have on an already substantially diminished game time/play.