Scam Casino Should I chargeback at Red Lion Casino?

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Scam site Red Lion Casino is Reviewed at Casinomeister

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Hi Guys, I am new here and have been rather a silly boy and opened an account with what I believe to be a scam casino called 'the red lion casino' which claim to be licenced in Curacao but when I email the e-gambing commision in Curacao they have never heard of this casino. They seem to offer all the games and services (netbet) that are not to be offered in the UK. they dont seem to show their licence number presumably because they don't have one.

I opened it because I am on gamblock and I am self excluded myself from UK bookmakers as I am a problem gambler but that is a different story. I deposited many times to the tune of 2000 over 2 credit cards and they show as a dodgy transaction company in Moscow on my statement. I played and won some money which I wanted to withdraw (1500) and I went to make a withdrawal and I was told by their customer services £500 was the maximum and only withdrawal at a time dispite their own 'terms and conditions' saying that 10k was the maximum monthly withdawal limit. they just see to make up the rules to suit them. this took days and days of emailing them to withdraw it so I could get my money back and I kept getting told it will be done ASAP. and being the problem gambler I am kept playing heavily and lost it all. One of the deposits I made was for £300 and I when I logged onto my online banking they took another £300 without adding it to the bettings account, I asked them to cancel it and put it back into my credit card account they said they couldnt and that they have credited my bettings account and I have to wager it atleast once to then withdraw it and of course I lost that too.

I am fully aware how stupid this all is but having read some things on here I may be eligle to chargeback those transactions on the grounds that they don't have a uk licence and they offer all the rigged netbet games they shouldn't in the UK.

I have raised a chargeback on all these transactions and received them back into my 2 credit card accounts and raised the dispute with all the information and emails from the curacao commission etc, my question is what are the chances of a successful chargeback on these grounds? they have reversed the transactions but what are the chances of them just readding them once theyve spoken to the merchant and they say i'm bang to rights. Like I say I am very aware I have been stupid and I should write the money off to experience but if I can get the money back and the games I was playing were rigged then it is unfair.

Please be kind :)

See Related Threads:
Check out Bryan's brutally honest review of this rogue casino here.
 
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Solution
Easiest way to dispute the transactions if Credit Card company gets funny is to point out we are not allowed to use Credit Cards for gambling in UK so transactions should not be allowed.

Anyway since noone else has mentioned it do you really think it is a good idea to have Credit Cards with that sort of limit if you cannot control your spending. You did the correct thing by registering for Gamblock. But then went looking for dodgy casinos to play at using your Credit cards.

So what would you have done if the Casino had paid the winnings no Problem. Kept going back till you had maxed out all Credit Cards got yourself deeper in debt and then tried to charge back anyway.

Think now you have managed the Chargeback you should be thinking...
Hey everyone, I posted last week about receiving a £500 withdrawal from Red Lion.

Quick update - the £250 withdrawal I had pending has now hit my bank. So in the space of just over a week, I deposited £200. withdrew £500 with no problems. Then withdrew a further £250, it did pend for nearly a week - but again no problems. I have £550 up on this casino and will now close my account
 
Hey everyone, I posted last week about receiving a £500 withdrawal from Red Lion.

Quick update - the £250 withdrawal I had pending has now hit my bank. So in the space of just over a week, I deposited £200. withdrew £500 with no problems. Then withdrew a further £250, it did pend for nearly a week - but again no problems. I have £550 up on this casino and will now close my account
Jesus I should be a fortune teller......
 
Hi all, im really scared about giving my details to verify on this site so i can withdraw £1005 i have won! After reading all your comments
Shall i just not verify al all and leave the £1005 in there as im worried they might use my identification that I verify for something else fraudulent:(

also i can only see one lady who have actually had her withdrawal, i don’t understand how no one else have had theirs but this lady have ! I dont know what to do or who to believe
Please helppppp
Thank you I havnt a clue what to do!
 
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Jesus I should be a fortune teller......
Hi im worried to verify my account with them to receive my winnings
Do you mind showing me proof that you withdraw your funds from red lion and successful had it please? As your the only one saying you receive you money from them hun everyone else is saying different,
Thank you
 
Hi all, im really scared about giving my details to verify on this site so i can withdraw £1005 i have won! After reading all your comments
Shall i just not verify al all and leave the £1005 in there as im worried they might use my identification that I verify for something else fraudulent:(

also i can only see one lady who have actually had her withdrawal, i don’t understand how no one else have had theirs but this lady have ! I dont know what to do or who to believe
Please helppppp
Thank you I havnt a clue what to do!
I honestly did receive two withdraws from them. I was going to screenshot the transactions on my banking app, but thought against it. It comes up “RL, reference number, then it had my initials at the end. But when I deposited, the transactions were to random names, then I received an additional foreign exchange fee a few days later.

I sent my verification docs in. Never really thought much about it. So it’s your call on sending them in. But I withdrew my whole balance in two goes over the course of a week. No idea why no one else got their withdrawals.
 
I got one withdrawl from them, however I would reccomend changing the card you deposited from. Also never deposit on this or any another of their sites. Took me countless emails and alot of effort too get a withdrawl.
 
Hi all, im really scared about giving my details to verify on this site so i can withdraw £1005 i have won! After reading all your comments
Shall i just not verify al all and leave the £1005 in there as im worried they might use my identification that I verify for something else fraudulent:(
I know nothing about this casino or the people running it, but I would say it is very unlikely they would use your information for anything dodgy.
What are they asking for exactly?

KK
 
Why would they ask for all that hun, never heard of any site ever asking for so much information!
Bank statement? Why? If they want a picture of my card mind? Aww i give up.
any suggestions x
 
Why would they ask for all that hun, never heard of any site ever asking for so much information!
Bank statement? Why? If they want a picture of my card mind? Aww i give up.
any suggestions x
All those things they are asking for is exactly the same that would be required by any top rate UK licensed casino - nothing unusual at all.

Just make sure you cover the 6 digits of your card as instructed and that your 3 digit CVV is not visible.
On your bank statement, you can blank out your balance and any other information you don't want to show them. They do need to see your name, address and IBAN number (which includes your account number and sort code).

Hope that helps!
KK
 
Hi im worried to verify my account with them to receive my winnings
Do you mind showing me proof that you withdraw your funds from red lion and successful had it please? As your the only one saying you receive you money from them hun everyone else is saying different,
Thank you
What are u talking about????? I've no proof to show u of anything as I wouldn't be signing up to these bunch of shisyets
 
Good afternoon!

Reading through The chat about ( the red lion casino ) unfortunately I am also a numpty that fell for it.
Up u till 3 weeks ago I have had know issues. I have deposited and withdrew with no problems at all at least 4/5 withdrawals.

but my recent withdrawal for £300. There was emails assuring me I will get it etc etc but day 16 now and it’s led me to do a bit of research and digging and doesn’t look good at all. Although had a email today saying ‘ there going to contact payment provider again because it saying it’s paid )

suppose am happy for some communication!! but it’s hardwork and now reading this thread seems grim! I still have funds in my betting account but seems a waste of time.

anyone think there’s still hope of money going in my account or start the chargeback/ bank route?
 
Good afternoon!

Reading through The chat about ( the red lion casino ) unfortunately I am also a numpty that fell for it.
Up u till 3 weeks ago I have had know issues. I have deposited and withdrew with no problems at all at least 4/5 withdrawals.

but my recent withdrawal for £300. There was emails assuring me I will get it etc etc but day 16 now and it’s led me to do a bit of research and digging and doesn’t look good at all. Although had a email today saying ‘ there going to contact payment provider again because it saying it’s paid )

suppose am happy for some communication!! but it’s hardwork and now reading this thread seems grim! I still have funds in my betting account but seems a waste of time.

anyone think there’s still hope of money going in my account or start the chargeback/ bank route?
Charge back, or try to.
Bank depending it’s your only real option as they are about as genuine as @Chipmonkz
 
Hi, just to give you guys my story, i will get right to the point

Made a withdrawal request for 100 pounds on 09/05/21
10th - withdrawal still pending
11th - withdrawal still pending [sent them 2 emails] [no reply
12th - withdrawal still pending [ sent them 1 email] [got 1 reply, stating they are working as quickly as possible to make sure my money is transfered safley]
13th - withdrawal still pending [ sent them 2 more emails, bugging them, repeating myself, telling them i want my money] [ no reply]
14th - today withdrawl has vanished/not pending. i randomly chekced my bank account today after midday, to find they have finally put my 100 pounds in to my account] oddly enough they still havent sent me an email even telling me they have done this, but i dont care, im just glad i got my money.

so basically im still certain they are a bit of a scammy company but not a full blown scam, they do seem to pay many people out, but after a shit load of time and emails to them.

good luck to you all
 

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