Scam Casino Should I chargeback at Red Lion Casino?

[Surfer]

Hi Guys, I am new here and have been rather a silly boy and opened an account with what I believe to be a scam casino called 'the red lion casino' which claim to be licenced in Curacao but when I email the e-gambing commision in Curacao they have never heard of this casino. They seem to offer all the games and services (netbet) that are not to be offered in the UK. they dont seem to show their licence number presumably because they don't have one.

I opened it because I am on gamblock and I am self excluded myself from UK bookmakers as I am a problem gambler but that is a different story. I deposited many times to the tune of 2000 over 2 credit cards and they show as a dodgy transaction company in Moscow on my statement. I played and won some money which I wanted to withdraw (1500) and I went to make a withdrawal and I was told by their customer services £500 was the maximum and only withdrawal at a time dispite their own 'terms and conditions' saying that 10k was the maximum monthly withdawal limit. they just see to make up the rules to suit them. this took days and days of emailing them to withdraw it so I could get my money back and I kept getting told it will be done ASAP. and being the problem gambler I am kept playing heavily and lost it all. One of the deposits I made was for £300 and I when I logged onto my online banking they took another £300 without adding it to the bettings account, I asked them to cancel it and put it back into my credit card account they said they couldnt and that they have credited my bettings account and I have to wager it atleast once to then withdraw it and of course I lost that too.

I am fully aware how stupid this all is but having read some things on here I may be eligle to chargeback those transactions on the grounds that they don't have a uk licence and they offer all the rigged netbet games they shouldn't in the UK.

I have raised a chargeback on all these transactions and received them back into my 2 credit card accounts and raised the dispute with all the information and emails from the curacao commission etc, my question is what are the chances of a successful chargeback on these grounds? they have reversed the transactions but what are the chances of them just readding them once theyve spoken to the merchant and they say i'm bang to rights. Like I say I am very aware I have been stupid and I should write the money off to experience but if I can get the money back and the games I was playing were rigged then it is unfair.

Please be kind

See Related Threads:

• Ontario Operators
• The Red Lion Casino Is Confiscating Player Balances
• Still Having Issues With Red Lion Casino
• The Red Lion - Legit??
• Red Lion Withdrawal Issues (Yes, Another!)

Check out Bryan's brutally honest review of this rogue casino here.

 

[Worried Dave]

How did you manage to get a refund Dave? What did you say to the bank? I’m in the same boat and I was really pleased with my winnings only to realise my multiple deposits have been taken by a number of different “companies” and read that the casino is a shambles. Cheers mate

See my post in reply above mate. Just explained that I’d made transactions that now appears to be a fraudulent casino site, I provided screenshots of my ‘casino account’ balance which showed I still had the money and also provided emails that I’d exchanged with red lion when they were asking for full IBAN number for withdrawals etc.

They could see that the transactions were to different places but when they recovered them, all linked to the same address. I’ll attach a screenshot.

PM me if you need any further help/advice

 

[Worried Dave]

Why do I feel like these 3 accounts are the same person

concerned colin jan 8th​

Worried Dave 7th JAN​

Cobrinha10 Jan 8th​

Both ages 26 one 27 all from the UK registered day apart

Such strange usernames and similar

Whos next

Scareyd spice

Says not to use your real name, so I picked a random one and I was worried about my money. Hence Worried Dave.

Not that strange really! sure the other 2 are equally as concerned and embarrassed both from being scammed and that we’ve all gone to extreme measures to gamble. I suspect both are also excluded via GamStop and trying to overcome their addictions as am I. Can’t see any ‘normal’ gambler having to use a Russian mafia led site to bet

 

[Davey86]

Says not to use your real name, so I picked a random one and I was worried about my money. Hence Worried Dave.

Not that strange really! sure the other 2 are equally as concerned and embarrassed both from being scammed and that we’ve all gone to extreme measures to gamble. I suspect both are also excluded via GamStop and trying to overcome their addictions as am I. Can’t see any ‘normal’ gambler having to use a Russian mafia led site to bet

Monzo stop gambling transactions with a gambling control tool might help going forward

 

[dunover]

Monzo stop gambling transactions with a gambling control tool might help going forward

Won't help if the originator disguises the transactions as purchases of goods.

 

[Worried Dave]

Monzo stop gambling transactions with a gambling control tool might help going forward

Yeah I had it on but had deactivated it. It’s back on now

 

[Worried Dave]

Won't help if the originator disguises the transactions as purchases of goods.

Correct this wouldn’t have helped in this scenario - but definitely helped with getting the money back

 

[Worried Dave]

As I spoke about above - @concernedcolin when the refund came through this was the address the payment was linked too. All the ‘merchants’ had the same address I think it was pretty obvious to the bank it was a scam

 

[Cobrinha10]

Why do I feel like these 3 accounts are the same person

concerned colin jan 8th​

Worried Dave 7th JAN​

Cobrinha10 Jan 8th​

Both ages 26 one 27 all from the UK registered day apart

Such strange usernames and similar

Whos next

Scareyd spice

How is my username Cobrinha10 even remotely similar to that worried and concerned are obviously similar words even though I’m pretty sure they’re different people what would they have to gain by posting as two people . Just feel that was unnecessary to derail the thread.

Back on topic I bank with Halifax and they immediately refunded me, I didn’t even say it was with a casino just in case they never refunded but the fact it was in dollars and euros and through random companies, was obviously suspicious so they simply refunded.

Got very lucky to receive £1300 in deposits back, not even concerned about the winnings just fortunate to have learned a lesson while not losing my original money. I was surprised at how many rogue casinos there actually are this site opened my eyes a lot.

I suppose there’s a reason these websites can bypass gamstop and my original plan to stick to gamstop worked for half a year now I need to make it work permanently.

 

[Playford7]

Explain to your bank how you been ripped off, or how you think you where.

keep evidence of you trying to resolve this by emails, live chats etc you have between yourself and the casino, offer the bank this should they require it.

if it’s goods they offered that you didn’t get and paid for then have evidence of said goods not delivered.

I done a chargeback years ago, I’m with NatWest and had a personal member of staff help me.

I showed after weeks of trying to resolve this amicably with the casino that they would not correspond with me, showed the live chats, the emails etc to my case worker and also the deal I paid for and didn’t get.

3 days later all my money was returned to me.

charging back will bite you, I had issues with other casinos after and they where reputable ones, but certain reps here helped me out as I was 110% in the right charging back.

hope this helps.

 

[concernedcolin]

Says not to use your real name, so I picked a random one and I was worried about my money. Hence Worried Dave.

Not that strange really! sure the other 2 are equally as concerned and embarrassed both from being scammed and that we’ve all gone to extreme measures to gamble. I suspect both are also excluded via GamStop and trying to overcome their addictions as am I. Can’t see any ‘normal’ gambler having to use a Russian mafia led site to bet

I got my money back after I spoke to my bank about it, i bank with TSB and they are investigating it. My charges all said: Jenny’s boutique, globan & neucloud. After I spoke to the bank I messaged red lion who had ignored my previous messages about withdrawals however as soon as I mentioned they were being investigated they closed my account. I’ve learnt my lesson, and to keep control of my money! Thanks for your help

 

[Cobrinha10]

Just to add to this thread I already let everyone know that I got my fraud refund from my bank about red lion casino but they actually just transferred the pending withdrawal of £500 that I requested last Tuesday into my account. They’re clearly not a legitimate casino as we’ve all seen here but I’m unsure what to do now.

First thing that comes to mind is that they are attempting to look legitimate pay me out once, in the hope that I’ll deposit more and then steal more money which makes most sense. There’s currently £4000 in that account pretty much all winnings that I have no problem losing that, I have all my own original deposits back. What would anyone else attempt to do here. Attempt to withdraw again and see what they do or contact the bank and let them know that this is the scam casino that is taking peoples money?

 

[concernedcolin]

Just to add to this thread I already let everyone know that I got my fraud refund from my bank about red lion casino but they actually just transferred the pending withdrawal of £500 that I requested last Tuesday into my account. They’re clearly not a legitimate casino as we’ve all seen here but I’m unsure what to do now.

First thing that comes to mind is that they are attempting to look legitimate pay me out once, in the hope that I’ll deposit more and then steal more money which makes most sense. There’s currently £4000 in that account pretty much all winnings that I have no problem losing that, I have all my own original deposits back. What would anyone else attempt to do here. Attempt to withdraw again and see what they do or contact the bank and let them know that this is the scam casino that is taking peoples money?

Where does it say the payment has came from and are your bank investigating the transactions as fraud? Personally I’d contact the bank and let them know, maybe see if they can trace where the payment has come from and what “company” they’re under and inform them this is the payment from the scam casino. I think you’ve got it right with assuming this is to make themselves look legitimate so you deposit more money and never receive any winnings in the future.
Please keep me updated!

 

[Cobrinha10]

Where does it say the payment has came from and are your bank investigating the transactions as fraud? Personally I’d contact the bank and let them know, maybe see if they can trace where the payment has come from and what “company” they’re under and inform them this is the payment from the scam casino. I think you’ve got it right with assuming this is to make themselves look legitimate so you deposit more money and never receive any winnings in the future.
Please keep me updated!

The Payment came through to my account of £500 from a F/FLOW PRUDENTIA N. No idea what that is, I’m going to contact my bank there really good with me so, I’d rather help them and others, I’m not silly enough to believe red lion casino just because they sent one payment.

I’m contacting the bank right now about it so I’ll let you know.

 

[irish-ranger]

Good god all these threads about these rogue out fits always turn out the same with the OP getting their withdrawals normally followed by the other complaints in the thread.
Maybe someone will take a look back at these threads and see the same pattern emerging as ive seen in the last year..

 

[colinsunderland]

The Payment came through to my account of £500 from a F/FLOW PRUDENTIA N. No idea what that is, I’m going to contact my bank there really good with me so, I’d rather help them and others, I’m not silly enough to believe red lion casino just because they sent one payment.

I’m contacting the bank right now about it so I’ll let you know.

F/Flow means it's a chaps payment

 

[Worried Dave]

The Payment came through to my account of £500 from a F/FLOW PRUDENTIA N. No idea what that is, I’m going to contact my bank there really good with me so, I’d rather help them and others, I’m not silly enough to believe red lion casino just because they sent one payment.

I’m contacting the bank right now about it so I’ll let you know.

How did they process your withdrawal? Was it by bank transfer or by card? I logged into my red lion account and the full amount is still in my account even after the chargebacks

 

[colinsunderland]

How did they process your withdrawal? Was it by bank transfer or by card? I logged into my red lion account and the full amount is still in my account even after the chargebacks

If it was F/FLOW then it was a CHAPS bank transfer

 

[Cobrinha10]

How did they process your withdrawal? Was it by bank transfer or by card? I logged into my red lion account and the full amount is still in my account even after the chargebacks

As said above it was a CHAPS transfer, just spoke with the bank about the payment, they simply advised me put the £500 into a different account, so I just moved it into savings. I would have thought the bank wanted more information but they seemed confused that I was calling about receiving money, which I’m guessing people don’t often do.

Since being on this forum though and done lots of research there’s just a ton of dodgy casino sites and there’s a reason they’re not covered by GAMSTOP. I’ll take the fraud refund, the £500 from today, learn lessons and run, I count myself very lucky.

 

[Worried Dave]

As said above it was a CHAPS transfer, just spoke with the bank about the payment, they simply advised me put the £500 into a different account, so I just moved it into savings. I would have thought the bank wanted more information but they seemed confused that I was calling about receiving money, which I’m guessing people don’t often do.

Since being on this forum though and done lots of research there’s just a ton of dodgy casino sites and there’s a reason they’re not covered by GAMSTOP. I’ll take the fraud refund, the £500 from today, learn lessons and run, I count myself very lucky.

Are you going to try process anymore? Have red lion been in contact at all? I’m surprised they don’t close accounts after chargebacks happen

 

[Playford7]

Are you going to try process anymore? Have red lion been in contact at all? I’m surprised they don’t close accounts after chargebacks happen

Is this shower accredited here? If so contact the powers that be, can’t see it as clearly they are rogues.

 

[Cobrinha10]

Are you going to try process anymore? Have red lion been in contact at all? I’m surprised they don’t close accounts after chargebacks happen

There’s a lot of money still in there but to get it out, I’d have to give them my new card number, when I contacted the bank obviously they cancelled my card to prevent further fraud and sent out a new card.

Not worth going back on there to withdraw more money giving new details in all honesty, that’s just my opinion though I’m glad to see the back of it.

 

[Playford7]

There’s a lot of money still in there but to get it out, I’d have to give them my new card number, when I contacted the bank obviously they cancelled my card to prevent further fraud and sent out a new card.

Not worth going back on there to withdraw more money giving new details in all honesty, that’s just my opinion though I’m glad to see the back of it.

Did you charge back?

 

[Cobrinha10]

Did you charge back?

Bank refunded the 3 transactions on Friday, I thought that was the end of it until I got given the £500 today, I requested that withdrawal last Tuesday from red lion.

 

[Playford7]

Bank refunded the 3 transactions on Friday, I thought that was the end of it until I got given the £500 today, I requested that withdrawal last Tuesday from red lion.

So you got all your money back?

 

[Cobrinha10]

So you got all your money back?

Yes all deposited money.