Here is the email I just sent Tara from Rushmore....all information is true. I have spent the last 6 hours tracking down names, addresses and phone numbers. I figure I have nothing to lose and hopefully $1750 to gain. I am so sick of their lies and games and stall tactics. . I guess if they don't contact me with payment terms on Monday....I will be standing next to my fax machine all day long ! And as promised...I will post every name address and phone contact that I have uncovered online.
Well Tara, I have been doing alot of research online. What I have found is a trend....set by Rushmore Casino, and most of all....you. Tons of people are posting the emails that you have sent them regarding the delayed payout's. Which you have placed the blame on the processor. On Monday morning, July 23rd 2012 when I wake up at 8 am (that will be 4pm your time, see...you have lots of time to work on this since you are 8 hours ahead of my time zone) I will be faxing my withdraw request and approval, every chat session, every email from the withdrawals department (from you) and 100 pages of emails (it was difficult, but I stopped printing after 100 full pages, there are soooooo many angry people out there ) you have exchanged with a huge amount of people all over the world who have won at your casino and are experiencing the same problems as I am with getting their winnings. (all of these angry people have posted your emails to them on line for lots of other people to see ) You have given MANY of the same people the same exact tracking number. Now how is that even possible ? It isn't. I called my phone carrier today and signed up for International calling, it is set up and ready to go. I will be faxing all of this information to the processor that you are currently using, I will also be calling them. (good thing I am off work on Monday and can devote all day to this cause) I verified with some of the lucky people who did receive their wires to be sure I have the correct processor (did you know the bank where the wire is received has not only the name of the processor, but also the phone number printed on the monthly bank statement ?) I also have the name, phone number and fax number of the owners of Rushmore ! (Isn't the internet a wonderful tool ?) and finally, I have the phone number and fax number, address and even the contact name of the person who issued Rushmore's gaming license. In every email you ask people to be patient, I wonder....how patient would you be Tara if this was happening to you ? You are playing with people's emotions, which effects their lives. I have been waiting since the minute I withdrew the money on April 15, 2012. I have been lied to with repeated stall tactics. Tell me, does anyone who is honest work at Rushmore ? So, anyway.....when I do wake up at 8 am on Monday July 23, 2012.....I do expect to see a reply email from you, stating that either you will be paying me directly to my debit/credit card, a check will be mailed or that a wire transfer will be in my bank account in 2 - 3 business days (why do you tell people 10 -14 business days ? According to Chase Bank, 2 - 3 business days 4 days maximum is the amount of time it takes for an international wire) and along with a promise of a wire transfer, go ahead and include the wire number and the name and number of the processor. Actually, I already have the processor info, but go ahead and include it anyway (it will be interesting to see if you give me a bogus name) I also was able to obtain the Twitter address for the director at the Processors ! Oh, and their company id number (just in case this really is the processors fault for everyone not getting paid, I have their entire staff's name, positions and direct phone numbers to report them for unfair business, theft and fraud. I will leave Bank of America out of this (you accused them of confiscating the funds because the "found out it was for gambling purposes/payout", they don't due that, they can't, by law keep the money for themselves, it would have to be returned to Rushmore (you really should of contacted Bank of America and asked them that before slandering their fine name).
Also..........after this info is faxed to all of these offices......I will be going online, and posting with every casino forum I can find (there are many !!) the heading will be Rushmore Casino.....the content will be address, phone and fax numbers of the group that owns Rushmore, the Gaming License and the Processors office. These offices will be slammed with phone calls, and probably copies of their very own emails by some very unhappy players who are owed money by Rushmore Casino.
I look at it as.......you have asked me to be patient....I was....until I realized that I am one of the many people Rushmore is toying with. Now I am just angry. I have no problem at all with faxing all this information on Monday.....yes, its alot of work and this researching to find all the contacts took quite a bit of time, but.......I have $1750 to gain ! I want my money, I want it now. No more excuses or lies.
Thank you for taking the time to read my email and to make the necessary arrangements to ensure that my money ($1750) arrives in either my bank account, debit card or by certified check to my front door (yes, I will want to sign for it, must make sure that we have proof that it arrived, its amazing how many people are waiting for checks, only to be told that they have already cashed them....really ??? and when they request a copy of the endorsed check, you tell them, no....you are unable to provide them with a copy of the check that they "cashed". !) So, as a re-cap, when I wake up and check my email, you will have had 8 hours at work in your Rushmore office to figure out the quickest way to pay me, and you can let me know by email before I start faxing a total of 149 pages to the processor office, the gaming license office and also the Investments group that owns Rushmore. Have a wonderful day ! Kimberley Sohn