Rushmore Casino Payment...still waiting

Rushmore mess

Thank you, the wedding should be lovely. I honestly did not do a search before I did the withdrawl process because when I won in Nov. 2011, it only

took a month, I thought that was normal. Since then I have been doing the FREEROLL every weekend, I just got lucky and won in April. I still didn't

think

there were any issues until after the promised date came and went for the funds to be wired. That is when I did a search and came across this forum.

I know deep in my heart that I will not be getting this money, I just got home from the bank and made other financial arrangements to cover the

money I won, but

I just hate being lied to. Rushmore seems to have no problem lying to people, so I in return feel it is my God given right to bug the hell out of them. I

feel satisfied flooding Tara's inbox with emails. I have my computer set up to send a standard email to her every hour on the hour. Childish yes, but at

this point.....I just don't care.

All the best with your son's wedding :)

In my experience, its often a few months after the wedding and honeymoon that cash is needed, so maybe its for the best. Feel free to post pics if you like....many members like to share!
 
Thank you, the wedding should be lovely. I honestly did not do a search before I did the withdrawl process because when I won in Nov. 2011, it only

took a month, I thought that was normal. Since then I have been doing the FREEROLL every weekend, I just got lucky and won in April. I still didn't

think

there were any issues until after the promised date came and went for the funds to be wired. That is when I did a search and came across this forum.

I know deep in my heart that I will not be getting this money, I just got home from the bank and made other financial arrangements to cover the

money I won, but

I just hate being lied to. Rushmore seems to have no problem lying to people, so I in return feel it is my God given right to bug the hell out of them. I

feel satisfied flooding Tara's inbox with emails. I have my computer set up to send a standard email to her every hour on the hour. Childish yes, but at

this point.....I just don't care.

I really hope you get paid sockmonkey.
 
I just hope people wont take what Tara says seriously. We've heard too much crap from here so I guess she must be a professional liar and would look at you straight in the eye without blinking an eyelid. None of what has said so far has an inkling of truth especially when she says the payment was sent out on..., we are experiencing processor difficulties. If you believe anything she says and try to trace your cashout you just get frustrated because these are all lies.@Sockmonkey, enjoy your son's wedding and forget about this disgraceful group at least for the time being. Dont let them spoil your blissful moments.
 
I just hope people wont take what Tara says seriously. We've heard too much crap from here so I guess she must be a professional liar and would look at you straight in the eye without blinking an eyelid. None of what has said so far has an inkling of truth especially when she says the payment was sent out on..., we are experiencing processor difficulties. If you believe anything she says and try to trace your cashout you just get frustrated because these are all lies.@Sockmonkey, enjoy your son's wedding and forget about this disgraceful group at least for the time being. Dont let them spoil your blissful moments.

Thank you !
 
HAHAHA same old same old

I have just received an email from Tara at Rushmore, she informed me that they are trying to locate my missing wire but sending her that email is not going to speed up the process. She has no new information for me right now, but hopes to by the beginning of next week.

REALLY ???? Next week ? Sure....why not....it's been exactly 4 months that I have been waiting....what's another week, right ? Um.... NO.......Let the faxing begin. Some may think I am wasting my time, maybe I am, but at least I feel like I am doing something, something other than sitting here and believing lie after lie after lie. If she didn't like my first email, she sure isn't going to like the one I just sent her. Silly of her if she thinks I am bluffing. I have nothing to lose by chasing this money.

I got the exact same email!!!! but i know how they operate, here in europe they might get MERCKLED!!!!! hehehehe
 
Thank you, the wedding should be lovely. I honestly did not do a search before I did the withdrawl process because when I won in Nov. 2011, it only

took a month, I thought that was normal. Since then I have been doing the FREEROLL every weekend, I just got lucky and won in April. I still didn't

think

there were any issues until after the promised date came and went for the funds to be wired. That is when I did a search and came across this forum.

I know deep in my heart that I will not be getting this money, I just got home from the bank and made other financial arrangements to cover the

money I won, but

I just hate being lied to. Rushmore seems to have no problem lying to people, so I in return feel it is my God given right to bug the hell out of them. I

feel satisfied flooding Tara's inbox with emails. I have my computer set up to send a standard email to her every hour on the hour. Childish yes, but at

this point.....I just don't care.



I keep reading your posts and you sound just like me! I haven't deposited there for several years but I played the freerolls (won about $1500 in June last year and finally got paid in August), then won $2000 in the first week of December and was finally paid in February. I emailed constantly and bugged the crap out of them! It wasn't the money but the principal of the thing. I had written off the money (at one point in June last year I had a balance of 4K and played it away assuming I would never get paid), the $1500 I finally got was a surprise. I, personally, would keep on them just for self satisfaction! Good luck, and by some miracle, I really hope you get your money!
 
I keep reading your posts and you sound just like me! I haven't deposited there for several years but I played the freerolls (won about $1500 in June last year and finally got paid in August), then won $2000 in the first week of December and was finally paid in February. I emailed constantly and bugged the crap out of them! It wasn't the money but the principal of the thing. I had written off the money (at one point in June last year I had a balance of 4K and played it away assuming I would never get paid), the $1500 I finally got was a surprise. I, personally, would keep on them just for self satisfaction! Good luck, and by some miracle, I really hope you get your money!

Unfortunately, the situation is far more serious than 6-9 months ago. At that time, there were at least some players being paid in 6-8 weeks like yourself.

Now, pretty much nobody has been paid in the last 4 months, and the excuses have been exposed as outright lies by the membership e.g. the same tracking number being supplied to multiple players, the "your bank rejected the wire and we can't find it" bullshit etc.

I know some, like yourself, believed at the time that your constant (completely warranted) pestering and harassment was instrumental in you being paid. The reality is, IMO, that it made no difference then and it makes no difference now......players will be paid in the order they withdraw or by whatever made up schedule of the casinos choosing.

My advice is don't waste time bugging them as it is completely futile. Send a bog standard email once a week and get on with your life. Six months ago I would have said you'll be paid eventually, but rushnomore is one big house of cards that could fall over at any time and the recent signs are growing ever more worrisome.

You may as well write to Kermit.D.Frog than Tara Murdoch.
 
I have been personally invited to play at the Rushmore group again. I have been awarded some really nice bonuses...I am sooo excited! I can't wait for my next personal invite! (By email and phone) So I can say you are on the bad list of my casino forum and I can't play with you...they are truly shocked and I get the third degree of just who and what is this 'forum" you speak of and I tell them, it's a secret, just like you keeping everyones money is a now no longer a secret..I get hung up on alot...geez! But I do enjoy it...saves me a few deposits...


.
 
Rushmore mess

I have kept up with my emails to Tara......except for when I worked a few hours today ! Had to focus on my work ! Anyway, by evenings I am usually feeling quite ticked off at Rushmore. Here is a copy of the last email of the evening to Miss Tara ! She arrives at work at around 9 am tomorrow morning, here in Texas it is almost 7 pm, and Tara and Rushmore are 8 hours ahead of me. Sure hope she has enough time to focus on the dozen or so emails I sent her today !




Tara,

Oh my goodness !!!!!!!!!!!!!!!!!!!!!!!!!!! The entire day just plum got away from me and my focus on Rushmore !!! Rushmore has seriously pissed off a
lot of players who have been playing at your casino (Rushmore) for years ! Just in the past 6 months, withdrawals have become nothing more than a
joke. People are actually online, posting exact same emails from you Miss Tara Murdoch ! My friend Patty (remember her ? I told you about her, we actually won and did our withdrawal the same day, got approved the same day, received identical reasons as to why the money wasn't paid to us on time, and here is the kicker............both our wires are lost !! Not just mine, both both ! What are the odd's of that happening ??? )



So, I know you have Saturdays off, have you considered just spending a few hours maybe surfing the web ? Just type your name into a search engine. Maybe what is being said about you won't bother you, maybe it will...I personally hope it will bother you, in fact I hope it bothers you so much that perhaps you will have a twinge of guilt for all the lies and deception you have directed at innocent people. People who's only reason for contacting you in the first place is because they are seeking answers as to why after giving money to your casino, playing and winning, when they go through the withdrawal process that RUSHMORE has approved, then and only then do they realize that they are in for a shock. That they in good faith played on your site, only to have their winnings stolen, and once again.......by not paying us, you are just as guilty as Rushpod and anyone else who collects a paycheck there. So let me ask you again Tara, how do you justify to yourself that what you are doing is right ? Do you have a conscience ? Do you not feel guilty ? I felt guilty when I first started emailing you, I felt bad for implying that you were lying. Now....nope, I feel beyond justified. I know that I am doing the right thing by emailing you on a daily (sometimes several times a day) basis.



Waiting for this money for four months is all I have thought about. Shame on you for not being an honest woman. You told me you were a month behind. There is a huge difference between one month and four months.



Do you know what is really sad ? And I am being honest with you here, your character and your name are yours. What you do with them is all within your power. You have allowed your name be dragged through the mud because of your actions. Your reputation as withdrawals manager is completely in the toilet, and why ??? Because you chose to go along with your bosses in handing out lies instead of payments to people who were approved. And before you, there was Jessica Rose, telling the same lies. Why would you do that ? For a paycheck ? Is it worth it to you ?

I have been a housekeeper for 20 years, I do not have employees. Do you know why ? Because my name is on the line. If something isn't cleaned right, or ruined or stolen by an employee, it would ultimately be my name that everyone would remember and my name would be tarnished. It just isn't worth that to me. My last name belongs to my husband. I would also be responsible for tarnishing his name. That is why I work alone cleaning houses, I have a fantastic reputation. Not only do I work hard, but I am honest. I would never steal from anyone, I would never lie to anyone. People trust me with their homes, and valuables. Much the same way as people who deposit their hard earned money are trusting Rushmore to pay them their winnings when they submit a withdrawal request. Kinda unfair to take peoples deposit, but not give their winnings, don't ya think ?



You know, I may just be a housekeeper, but at least I can close my eyes at night and know that I am an honest person and that I treat people with the respect they deserve.
 
Sockmonkey....

The only person's time your wasting is yours.

IIRC, Tara Murdoch is a made up name anyway. Someone posted emails a while ago and ut was obvious different people were writing each time, but always signed off as Tara Murdoch. Places like these seldom use real names, so when they leave they can still get work at another casino, where of course they'll use another pseudonym.

I'll bet your emails aren't read past the first line if at all.

If it makes you feel better to write, then great. It won't help you get paid any faster.
 
Bitching on the internet DOES help though, it makes their SEO a good deal harder. Anybody typing Rushmore into Google now will see every reason to RUN LIKE HELL.

What is particularly nasty about them is the lengths they will go to in order to get players to deposit, even phoning them to "bad mouth" any source of information that has cast them in a bad light.

I am a VIP there now, this is quite astounding for someone who only played ONCE, and with the welcome bonus. Genuine VIP status is handed out for loyalty, whereas it seems Rushmore make players VIP in the hope they will deposit again. I must be quite a catch, a non-US player who will suffer no problems depositing, and theoretically no problem receiving payment:rolleyes:


Maybe they will end up "triple rogued":p
 
Update !

I have received 2 emails from Rushmore this morning...here is the first one....







-----Original Message-----
From: Rushmore Withdrawals <withdrawals@rushmorecasino.com>
To: flickabooger1 <flickabooger1@cs.com>
Sent: Tue, Aug 21, 2012 2:16 am
Subject: Withdrawal



Dear Kim,

Your withdrawal from April 21st was frozen by the intermediary bank. Unfortunately this can happen from time to time.

As you are a valued player here at Rushmore casino we have decided to resend your winnings today August 21st, and you will receive your funds within 6-10 business days not including the weekends.

Please be assured my team and I are working daily to improve our payout process and to try and ensure these issues do not occur in the future.



I sincerely apologize for any inconvenience this may have caused.

Kind regards,


Tara Murdoch
Withdrawals Manager


Here is the second...

Dear Kim,

Your withdrawal was sent via wire transfer. The processor issues have now been
resolved and you will receive your funds in your bank account over the next 6-10
business days. Please can you confirm as soon as you receive your winnings.

Kind regards,

Tara Murdoch
Withdrawals Manager

-------------------------------------------------------------------------------------------------------------------------------------------
So I just wait and see. If the processor issues have been resolved, will they be paying all the people who have been waiting ???? I would sure hope so. Not fair to just pick and choose. Each and every person should be paid. I hope this will be the case !
 
I have received 2 emails from Rushmore this morning...here is the first one....


-----Original Message-----
From: Rushmore Withdrawals <withdrawals@rushmorecasino.com>
To: flickabooger1 <flickabooger1@cs.com>
Sent: Tue, Aug 21, 2012 2:16 am
Subject: Withdrawal

Dear Kim,

Your withdrawal from April 21st was frozen by the intermediary bank. Unfortunately this can happen from time to time.

As you are a valued player here at Rushmore casino we have decided to resend your winnings today August 21st, and you will receive your funds within 6-10 business days not including the weekends.

Please be assured my team and I are working daily to improve our payout process and to try and ensure these issues do not occur in the future.



I sincerely apologize for any inconvenience this may have caused.

Kind regards,


Tara Murdoch
Withdrawals Manager


Here is the second...

Dear Kim,

Your withdrawal was sent via wire transfer. The processor issues have now been
resolved and you will receive your funds in your bank account over the next 6-10
business days. Please can you confirm as soon as you receive your winnings.

Kind regards,

Tara Murdoch
Withdrawals Manager

-------------------------------------------------------------------------------------------------------------------------------------------
So I just wait and see. If the processor issues have been resolved, will they be paying all the people who have been waiting ???? I would sure hope so. Not fair to just pick and choose. Each and every person should be paid. I hope this will be the case !

I hope it comes through soon. You have been very tenacious as needed in this situation with this casino.

BTW.......your email address is *interesting*..........lol

Good luck, stay on them until you get your $$

Diane
 
Dianne, Thank you......that email address was a result of a bit to much alcohol one evening about 13 years ago. My husband ended up marketing it and sold t-shirts with the picure he created. We ended up keeping the email address. I don't use it very often ! Lol !! Have a great day !!!

I hope it comes through soon. You have been very tenacious as needed in this situation with this casino.

BTW.......your email address is *interesting*..........lol

Good luck, stay on them until you get your $$

Diane
 
I have received 2 emails from Rushmore this morning...here is the first one....







-----Original Message-----
From: Rushmore Withdrawals <withdrawals@rushmorecasino.com>
To: flickabooger1 <flickabooger1@cs.com>
Sent: Tue, Aug 21, 2012 2:16 am
Subject: Withdrawal



Dear Kim,

Your withdrawal from April 21st was frozen by the intermediary bank. Unfortunately this can happen from time to time.

As you are a valued player here at Rushmore casino we have decided to resend your winnings today August 21st, and you will receive your funds within 6-10 business days not including the weekends.

Please be assured my team and I are working daily to improve our payout process and to try and ensure these issues do not occur in the future.



I sincerely apologize for any inconvenience this may have caused.

Kind regards,


Tara Murdoch
Withdrawals Manager


Here is the second...

Dear Kim,

Your withdrawal was sent via wire transfer. The processor issues have now been
resolved and you will receive your funds in your bank account over the next 6-10
business days. Please can you confirm as soon as you receive your winnings.

Kind regards,

Tara Murdoch
Withdrawals Manager

-------------------------------------------------------------------------------------------------------------------------------------------
So I just wait and see. If the processor issues have been resolved, will they be paying all the people who have been waiting ???? I would sure hope so. Not fair to just pick and choose. Each and every person should be paid. I hope this will be the case !

I dont dare say you wont get paid but I am pretty sure many others wont get paid because it wasnt a processor problem in the first place. Most probably they knew you would post that you will be paid and hope that some sucker will deposit. Sorry to burst their buble and I know its not your fault but they are making use of you.
 
I hope you get paid soon, let us know! BTW, you're going to get tons of spam at that email address since these posts will be indexed by google too. If you're planning on using that address still maybe you should ask one of the mods to delete the address.
 
UPDATE.....MONEY RECEIVED !

This is the first morning I woke up, grabbed my cup of coffee and computer. I didn't log onto my bank account. Instead I was checking out Face Book. Then my husband informed me to log onto the bank account, that there was a long awaited surprise waiting for me. $1740.00 wired from Rushmore. FINALLY ! I have lost count, but I believe I had sent Tara over 140 emails, as well as dozens of calls to them and countless Chat sessions. I am not proud of the nasty emails I sent, anybody who has experienced the lies from Rushmore knows the feelings that these emails provoked. I have never been so frustrated in my entire life.
I have learned a very valuable lesson......do not promise money to a loved one, friend or anyone for that matter, until you have the actual funds to pay them ! Because I am in a new state and trying to build up my client list of cleaning customers, I did not have the money my son needed for his wedding deposit in April when he asked for it. When I won the money, I immediately offered the money to him and his fiance, believing that it would arrive in the promised 10-14 days.

I would like to say a huge thank you to each and every person who has read this thread and cheered me on, some days I was so frustrated. Today I am just relieved. Thank you all so very much.

I would like to offer my assistance to anyone still trying to get paid. I honestly believe one email that I wrote over this past weekend is the email that made the difference. I also believe that if you want something, you fight till the end. Giving up was not an option for me.
 
Sockmonkey,

You have proven to be a force to be reckoned with. LOL! WTG!

Maybe, just maybe Rushmore will pay some of the other folks they owe.
 
Rushmore mess UPDATE..

by no means do I reccomend that anyone deposits with them. Lets see everyone getting paid and then only if the become accredited by casinomeister ! I will be sticking with land based casinos from now on. Win a jackpot there and you are paid instantly ! If I can assist anyone with phone calls or emails please let me know. I really hope everyone will be paid and that Rushmore or any other casino will straighten up. All this lying to players is terrible.
 
Please, casinochelle and all others: Take the money & run!

Don't deposit with this group. It's an obvious cluster f*ck. Sad to say since Rushmore was at one time reliable and dependable.


Oh, I did. I still play the free tournaments since I have nothing to lose. Here's how it went for those wondering. I cashed out my free tourney $1k win on 8/13. It was denied at first, my error, so I resubmitted. It was approved 8/20. This past Monday, I recd an email saying my wire was sent 9/7 but that it would take 6-10 business days before I'd rec funds. When I checked my acct yesterday morning, it was there.
 

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