Red Flush won`t pay me 4000

player-72

Dormant account
Joined
Sep 28, 2006
Location
europe
I registered my Red Flush acc. deposited 100 euro and claimed welcome bonus.I played All Aces by 10 per hand.I have been very lucky and i hit Royal Flush.Next i cleared my bonus playing slots 2.25 per hand.I requsted withdrawal for 2103 ,my scans has been verifed.I received my withdrawal after tow days.I requested next two withdrawals 2000 each.Still no neteller payment after 6 working days.Live support told me i`m bonus abuser and Red Flush not paying my winnings.
 

heador112

Full Member
PABnononaccred3
Joined
Jul 28, 2009
Location
Germany
Red Flush is reputable and i see no reaosn why they should confiscate your winnings . Are you hiding something like multiple accounts or use of bots ? ;)
 

Tengil

Senior Member
Joined
May 4, 2006
Location
Finland
Red Flush is reputable and i see no reaosn why they should confiscate your winnings . Are you hiding something like multiple accounts or use of bots ? ;)

Like they would have payed the first withdrawal if that were the case:oops:

They have the FU clauses that were standard MG terms a few years ago. Hadnt seen them in a long time. Some examples:

Even if the player has complied with the Terms and Conditions, there are certain instances where promotion abuse can still occur.
They of course dont tell what those certain instances are:rolleyes:

and further:
# Observations of playing patterns such as the playing for deliberate minimum risk, equal, zero marginal or hedge betting may not be considered as playing in the appropriate spirit for the purposes of meeting bonus wagering requirements. Should the Casino deem that these practices have been utilised for the specific purpose of meeting wagering requirements, the casino reserves the right to withhold any cash in and/or confiscate all winnings.

This was sort of funny:
Red Flush make use of the award winning software that is powered by the infamous Microgaming Systems Ltd.
 

heador112

Full Member
PABnononaccred3
Joined
Jul 28, 2009
Location
Germany
Like they would have payed the first withdrawal if that were the case

They have the FU clauses that were standard MG terms a few years ago. Hadnt seen them in a long time. Some examples:

Even if the player has complied with the Terms and Conditions, there are certain instances where promotion abuse can still occur. They of course dont tell what those certain instances are

and further:
# Observations of playing patterns such as the playing for deliberate minimum risk, equal, zero marginal or hedge betting may not be considered as playing in the appropriate spirit for the purposes of meeting bonus wagering requirements. Should the Casino deem that these practices have been utilised for the specific purpose of meeting wagering requirements, the casino reserves the right to withhold any cash in and/or confiscate all winnings.

This was sort of funny:
Red Flush make use of the award winning software that is powered by the infamous Microgaming Systems Ltd.

It makes no sense at all that they pay out the first 2000 and then confiscate the rest . The only explanation for that would be that the OP was lucky because they havent done the security checks properly at the first time .
 

player-72

Dormant account
Joined
Sep 28, 2006
Location
europe
red flush

After i met wager req. for welcome bonus my i had 8103 on my casino acc. balance.I requested withdrawal for 2103,they paid me after sending scans,next i requested two withdrawals 2000 each and played video pokers with remaining balance.I played by 25 and 100 per hand.Maybe that is a reason,but i played with no bonus (bonus balance 0).
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Grumblings about "FU clauses" and so forth is not helpful and not relevant since virtually nothing is known about this case yet.

@player-72: Red Flush is an Accredited casino here at Casinomeister so if you follow the proper channels we should be able to find out what's up with your issue ASAP.

First step is to contact the rep: RedFlush Host.

If for whatever reason that doesn't work out for you then you need to read the Pitch-A-Bitch FAQ and file a PAB.

As an Accredited casino they are required to respond promptly so the sooner you do this the better.
 

heador112

Full Member
PABnononaccred3
Joined
Jul 28, 2009
Location
Germany
After i met wager req. for welcome bonus my i had 8103 on my casino acc. balance.I requested withdrawal for 2103,they paid me after sending scans,next i requested two withdrawals 2000 each and played video pokers with remaining balance.I played by 25 and 100 per hand.Maybe that is a reason,but i played with no bonus (bonus balance 0).

Thats a good point: The OP made large bets after his first cashed out and after his bonus balance was zero . If he made these bets with an active bonus it would be a violation of the terms .

I guess the security department havent realized he made these large bets with 0 bonus balance and therefore stopped the withdrawal.
 

gitalee

Dormant account
Joined
Jan 30, 2011
Location
us
I got my money!!!

I have exciting news I was paid my 890.00 a few days ago. Sorry took so long to post My step dad is in critical care with brain injury .....I just wanted to say thanks again to Wayne and Redflush for honoring my payout and even though it took awhile I knew I would get my withdrawl. Thanks again everyone for your help.
 
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