Pulver VS Lock Casino

[chuchu59]

Such as? Spell it out! Be specific, with quotations.

You're a real piece of work you know that? You have no clue what the details of this case are yet you are magically able to state what the truth at the bottom of it really is and that I'm screwing the OP over cause you know "who's side I'm on". Or perhaps you are just talking out of your arse, again.

You narrowly escaped the chop last time and were oh so grateful for it for about 15 minutes. Now this crap, and the old "casino calls the tune" rubbish to boot.

At least you could try to be a little imaginative with your smears and innuendo. I've been hearing that same bullshit whine for over a decade and it is the same thing now as it has ever been: the piss and moan of belligerent ignorance.

You'd better treat him well Max otherwise he will reveal more secrets such as you and Bryan getting a 20% cut from the money saved thru unsuccessful PABs against the accredited casinos or 10 grand for the top honours in the Annual Awards list. Seems I am more imaginative aint I?

 

[maxd]

Excellent! That's more like it! At least I haven't heard that one over and over and over and blah blah blah.

The pathetic thing about TT's "casino pays you, you suck" bullshit statement is that it is based on absolutely nothing -- other than his own experience apparently which says a hell of a lot more about him and the people he's worked for than it'll ever say about us -- and it's the single most unimaginative piece of slander that someone can dig up when they're in a dirt throwing mood and it's guaranteed to prod a few of the other rabble-rousers in the audience to start repeating the same crap. It's lowest common denominator, bottom-of-the-barrel stuff, and it should be swept aside as the excrement it is.

@Antonia1953: re "What was the remark?", see here.

... Lock owns responsibility - keeping the OP posted on what is transpiring, even if only to say, "WE don't know, RTG hasn't got back to us since last time you called.", there is no place else to pass the buck beyond Lock.

Frankly this is TBD. The OP has filed a PAB and this is one of the things I'll be looking into. It's obvious where your sympathies lie but if I were you I'd be a little more cautious about who you declare the innocent and who is at fault.

Unless you have more factual information on this case than I do you're basing your statements of fraternity on nothing more than good hope and best wishes. Laudable perhaps but groundless.

And for the record I have never in any way belittled the OP's concerns over their winnings or made any indication that they were making too much of it. I don't appreciate the implication that I have done this.

 

[slotjunkie]

Someone else who isnt taking the time to read.

I was talking about trusting what Max and Bryan say......not liking it. If you think they are lying (and if you dont trust what they say then that is the implication), then what he hell are you doing here???

Trust is very much about past experience and reputation and, in the case of Max and Bryan, they are pretty much beyond reproach when it comes to resolving legitimate player issues.

I read it just fine, thank you very much! I am here because I enjoy some of the post both reading and sharing and some of the people. I don't have a problem with Max or Bryan and in fact, I appreciate them. But I don't have to trust everything they say just because they are the owners/runners of this forum. Just as I don't trust everything my Dr. says! They are human just like me and can make mistakes in their judgment even if it is their expertise!
"Lying" never came out of my mouth, I said something like, it seems as if their is a special relationship with CM and Lock! And those are my feelings and that's that!
I am a person who is not afraid to stand alone on what I feel no matter who likes it or not(but I am never rude and try to be tactful, because my mama raised me right). I am not worried about losing my gambling forum privileges. CM didn't make me and CM certainly ain't gon' break me! HowUdoin???
Have a Nifty day

 

[maxd]

If I may make a bold suggestion here I would suggest everyone take a collective breath and ask yourselves who is losing their forum privileges here. So far that would be no one so the talk of who is and who might and whatever is basically just bumph: it ain't happening so chill.

 

[Antonia1953]

@Antonia1953: re "What was the remark?", see here.

TonyT are you out of your damned mind? You talk and handle yourself like a lunatic. In my world, people like you end up in the Everglades. It appears that the only reason you are here is to sling crap, which makes you one seriously silly jackass. Get a grip! If you can't express yourself without being crude and obnoxious, then you need to go back to school.

I would be willing to bet my right arm, that Bryan doesn't hate you...he's not a little boy and he has nothing to prove by way of a foulmouthed, malcontent with an ego the size of the Grand Canyon. You are still here, aren't you?

What the hell happened to this thread? I thought it was PULVER VS LOCK CASINO and not A-HOLES UNITE! There is nothing going on here that a six foot, blue flame shooting out a few chosen arses wouldn't cure. It can be arranged.

There has been plenty of empathy expressed for the OP. We can all appreciate his anticipation and concern over the complications that have come into play. Fortunately, assistance is available to him. Maxd has to work within the confines of the industry. Why is that so hard to comprehend?

If you want to provoke anger, then you better be prepared to receive it. If you want to provoke thought and vision, then do it rationally and maybe you will get a better response.

There are a couple of people involved in this thread that have surprised me by involving themselves in hate mongering. They have lost my respect. Then, there are others that are constantly "running the yard" looking for the slightest excuse to demean anything and anyone they can find. It's repulsive and has no place in a public forum. Would you believe that you can be in a high state of "pisstivity" and express it in earthy tones? But when you start heading off into twisted sexual lingo, you better gird your loins because some folks like to get up close and personal when molested verbally.

 

[jetset]

This thread has turned rather unpleasant (as in 'nasty') and personal, so may I suggest we get back on topic?

Max, will you let us know soonest what RTG has to say about how long their investigation is likely to take - I'm pretty sure you will have more influence in getting some factual information out of RTG than Pulver has to date.

 

[maxd]

... let us know soonest what RTG has to say about how long their investigation is likely to take....

Sure, normally I wouldn't consider that a public matter but given the nature and profile of this issue I do agree that something along those lines would be appropriate.

 

[Nifty29]

My comment, "No matter the outcome, this thread only exists because Lock has been dicking the OP around for 3 weeks. If a casino can't be completely forthcoming with a customer regarding the status of the cashout, on a daily basis, if it so pleases the customer, then the casino deserves to have its business put out in the street and embellished by all of the paranoia, fully warranted by the ample time the OP has had to develop it." , was in reference to Pulver's complaint that Lock was not doing anything to keep open a clear channel of communications, not the seemingly, unusually long time the investigation is taking. It's one thing that the issue required escalation to RTG for assessment, and if it requires this amount of time, fine, but quite another for Lock to give Pulver the impression that his daily anxiety over this isn't worth their time on a daily basis and I have no reason to doubt Pulver's word that this has been his experience, as it would be mine, also. The OP only knows he deposited, played and cashed out at Lock, not at RTG, and it' Lock's responsibility to appease the OP. Again, if Lock had been on their J.O.B. in this respect, I can't fathom that this thread would exist.

OK Bern, I agree that communication is extremely important when it comes to online casinos as they are faceless entities, and emails and phone calls are about as real as it gets when it comes to personal casino-to-customer contact. Pulver should have been told much earlier that the matter was in the hands of RTG and that they are not willing to provide any timeframe. Lock should then have promised to contact Pulver with any updates.

However.....I dont see the point of emailing him every day to say 'we havent heard anything yet' when he has been told that it is out of their hands and that they would contact him when the report had been received and examined. Could it have been handled better by Lock initially? Yes. Is Lock deliberately trying to stall the payout? No. Is the whole delay situation down to Lock? No. Hence, IMO Lock are being lambasted when they are not responsible for the crux of Pulvers' gripe - the ongoing delays.

Even if Lock had told Pulver on day one that they had no idea how long it would take to resolve the issue, IMO he would still have posted about the delay (and understandably so) so it would not have prevented this thread at all.

If a casino made me wait 3 weeks with little information, I would be upset as well. If Max or Bryan then indicated there was a very good reason behind it and the casino is not trying to do a runner, then I would accept their assurances and wait it out. CM has accredited this casino for a reason, and we should afford them the benefit of the doubt in regards to the legitimacy of the investigation.

 

[Cant_Get_Right]

@Antonia1953: re "What was the remark?", see here.

TonyT are you out of your damned mind? You talk and handle yourself like a lunatic. In my world, people like you end up in the Everglades. It appears that the only reason you are here is to sling crap, which makes you one seriously silly jackass. Get a grip! If you can't express yourself without being crude and obnoxious, then you need to go back to school.

LMAO! Get out of here with that crap!

 

[maxd]

LMAO! Get out of here with that crap!

Enough already! Keep it civil and at least vaguely on topic.

 

[slafs]

I dont see the point of emailing him every day to say 'we havent heard anything yet'

Maybe I read it wrong, but the problem here was that the OP was unable to reach the casino, at least on Live Chat, right?

And I don't think we are talking a daily exercise, by the sound of it, all the OP was asking for was the option of getting a regular update - a couple of times per week.

And is there any way that Lock casino can lift the IP? ban they placed on my livechat service so that I can regulary check in to see if there has been any updates? Why did they place this ban anyway? Was it to annoying for them to have to answer to me a couple of times a week? (I was very polite, respectfull and used a short time each time). Could you please ask them this max?

 

[just play]

Next I suppose you would be douchey enough to suggest that the casinos also buy their accreditation here?

I'm not trying to be an asshole, seeing how this thread is going....but, don't the casinos pay a fee to be on the accredited list?

 

[Antonia1953]

LMAO! Get out of here with that crap!

I have more than a couple of relatives that would argue otherwise, including a couple of brothers and a father. Sorry, my friend, but there is no Santa Claus.

I do apologize for my anger, but I was absolutely revolted by TonyT's exchange with the CSR. The disposition that he exhibited I have tried to change in my own life since I was 19 years old and I have the scars to show for it. My tolerance level seems to be diminishing as I race into twilight. I would be the first to admit, that I am not fit for human consumption and for many folks an alien life form. People like me are better left in the dark. Once again, my apologies to anyone I offended, except for the target. I have done the best I could with the cards I was dealt

 

[RobWin]

I have more than a couple of relatives that would argue otherwise, including a couple of brothers and a father. Sorry, my friend, but there is no Santa Claus.

I do apologize for my anger, but I was absolutely revolted by TonyT's exchange with the CSR. The disposition that he exhibited I have tried to change in my own life since I was 19 years old and I have the scars to show for it. My tolerance level seems to be diminishing as I race into twilight. I would be the first to admit, that I am not fit for human consumption and for many folks an alien life form. People like me are better left in the dark. Once again, my apologies to anyone I offended, except for the target. I have done the best I could with the cards I was dealt

Much respect to you and your family Antonia.
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[lost2much]

Damn Antonia, you speak of civility in one sentence and basically speak of offing someone in the next?? WTF?!? Is the assertion that sites pay to be accredited valid Max? Looks like this is soon to be yet another closed thread. Pretty soon we won't have anything to read here if this keeps up.

 

[RobWin]

Damn Antonia, you speak of civility in one sentence and basically speak of offing someone in the next?? WTF?!? Is the assertion that sites pay to be accredited valid Max? Looks like this is soon to be yet another closed thread. Pretty soon we won't have anything to read here if this keeps up.

I think Bryan answers that question here... https://www.casinomeister.com/forums/threads/bye-bye-all.37787/
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[takethemoney]

I'm not trying to be an asshole, seeing how this thread is going....but, don't the casinos pay a fee to be on the accredited list?

I don't know.....do they? Even if, I don't think it's something you can outright buy without meeting the proper criteria, no?

 

[RobWin]

I don't know.....do they? Even if, I don't think it's something you can outright buy without meeting the proper criteria, no?

I just answered that right above your post, go and read Bryan's post in that link and you will have your answers....
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[takethemoney]

I just answered that right above your post, go and read Bryan's post in that link and you will have your answers....
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Thanks. I posted a bit too soon.

 

[Cant_Get_Right]

Enough already! Keep it civil and at least vaguely on topic.

You telling me to keep it civil. Why don't you get on Antonia? He is the one talking about people like Tony would end up in the swamps (in his world). Let's not be one sided. Damn I say crap and i'm warned. A man talking about (In his world) putting another man in a swamp. And he gets thanked a few post up. LMAO! SMH!!!

 

[Antonia1953]

You telling me to keep it civil. Why don't you get on Antonia? He is the one talking about people like Tony would end up in the swamps (in his world). Let's not be one sided. Damn I say crap and i'm warned. A man talking about (In his world) putting another man in a swamp. And he gets thanked a few post up. LMAO! SMH!!!

Antonia not Anthony.

My angry outburst was not thanked. My apology was.

If I get banned or suspended, then I earned it and I will accept it accordingly.

 

[bernynhel]

...Lock owns responsibility - keeping the OP posted on what is transpiring, even if only to say, "WE don't know, RTG hasn't got back to us since last time you called.", there is no place else to pass the buck beyond Lock...

Frankly this is TBD. The OP has filed a PAB and this is one of the things I'll be looking into. It's obvious where your sympathies lie but if I were you I'd be a little more cautious about who you declare the innocent and who is at fault. Unless you have more factual information on this case than I do you're basing your statements of fraternity on nothing more than good hope and best wishes. Laudable perhaps but groundless.

Are we even on the same page? Whether or not Lock did anythng to help pacify Pulver, to ease his worried mind once they handed off to RTG? That's TBD?? How does one even "look into" something like that? And I'm not clowning you Max I just can't believe we're talking about the same thing.

...I received a reply from Elka today saying: "I just wanted to give you an update.... Your account is being audited by RTG and they have not given us the report yet. Once we receive this we will then make a decision on your verification."

Now, I have no problem beeing audited, but couldn't they just have sent me this information right away? Couldnt sequrity have sent me an email confirming that the scans of my passport had been received and that they were waiting on a reply from RTG regarding verification?

There is my factual information and Lock is definitely at fault for making Pulver feel this way. It has nothing to do about any investigation other than how Lock treats their customers during the course of one. Op certainly wouldn't have exhibited this level of anxiety if Lock hadn't let him stew awhile. Even if it's all B.S., Lock obviously hasn't inspired Pulver to start a thread singing their praises and only Lock owns that, too. If I paraphrase the OP as, "Lock sent my WD and ID Docs to RTG to scrutinize and its been a couple a weeks and I feel like shit.", that's all I'm saying. But it's a pretty tough sell to put this on Pulver - unless he's a sociopathic cumpulsive liar and casino cheat and totally brought all of this on himself - TBD? OK. I'll buy that.

...I realize that may not be what you want to hear -- soooo much easier and more satisfying to blame Lock -- ...Is it a PITA for the OP that it's taking some time? No doubt, but since it is justified that's basically tough noogies: it'll take as long as it takes and there it is...And for the record I have never in any way belittled the OP's concerns over their winnings or made any indication that they were making too much of it. I don't appreciate the implication that I have done this.

Sorry. My bad.

 

[Mavin1]

Since this issue has been made public, I would hope to see the end results posted as well.
My feelings on this, as I know pretty much nothing of the reason behind these types of decisions, is if the OP only won $1,000 or less, would this situation have even happened?
I too would be very bummed if I had won a sizeable amount and not received it in a timely manner.
I am not saying anything against the OP or the casino, just imagining myself in his situation. I am sure many of us are feeling his pain.

 

[maxd]

Are we even on the same page?

No, I reckon we are not. I've said it before countless times and I believe I've told you directly, I take nothing in these cases as granted. I would be skeptical if the OP told me he liked peanut butter!

Nothing against the OP personally but I have been lied to about everything you can imagine -- sick family, lost computers, dyslexia, death, age, sex, sexual preference, sex changes, identity theft, the identity of thieves, yadda yadda yadda -- and it's become my habit insofar as the PABs are concerned to believe what can be proved. Everything else is a "maybe" afaic.

Do I think what the OP says is true regarding their communication or lack thereof with Lock? I'll believe it when I see the record, sure, but not before. So no, we're not on the same page at all: you have opted to take the OP's complaints regarding Lock's communications at face value, I do not. We'll see what we see.

Op certainly wouldn't have exhibited this level of anxiety if Lock hadn't let him stew awhile. ... it's a pretty tough sell to put this on Pulver - unless he's a sociopathic cumpulsive liar and casino cheat and totally brought all of this on himself ....

Like I've pretty much said, in my experience people will do just about anything if they think they can get paid for it. The PAB should reveal what is real and what is not in this. Nothing that has been posted here means spit insofar as the PAB goes, imo. It's all just words, and words on forums come very very cheaply.

Obviously you've got your page and I've got mine. I have very good reasons for suggesting you be a little more cautious in preaching from yours as The One Truth.

You telling me to keep it civil.

Yes, and the others. Did I single you out? No. So it wasn't directed at you alone.

... don't the casinos pay a fee to be on the accredited list?

Is the assertion that sites pay to be accredited valid Max?

I don't think it's something you can outright buy ....

You guys can't be serious?!? Do you really know that little about how things work here? Unbelievable!

NO, FFS! Nobody pays, nobody can pay, Bryan wouldn't take money if they tried to pay. The criteria for Accreditation are posted and they are what Bryan says they are, period.

Jeezuz! What the hell is going on these days? I can't believe how many people are trying their level best to turn this into a cesspit.

... if the OP only won $1,000 or less, would this situation have even happened?

Yes, and it has. I know because I've dealt with those issue too.

And, FWIW, I've seen Lock pay out this much and more without hesitation.

It's not about the money, it's about the circumstances. Why else would I say things like "the circumstances justify the investigation"?

Just because you folks chose not to believe a word we say lately doesn't mean that what we say is untrue. You get a hell of a lot more honesty and candor here than you realize. Clearly.

 

[takethemoney]

I hope this issue is just as true and simple as it seems.... just an investigation that ends up in nothing less than a winner getting paid. At this point...I see no point in peeps bickering with each other.