Here it goes, tactfully and truthfully.
A casino from the title refused to follow through on their offer; Hot Seat promotion.
I did as it says, I didn't get what it said I'd get. It says play 1250 per day, you get an appropriate amount at the end of the month. I did do so, and they didn't do as they said they will.
Relevant data which I've gathered from the emails I've gotten (once I asked what's up with that, why hasn't it been credited) would be something like this.
They state I "played what's enough", implying that it's not right and not enough.
Fact is, I've played way over that. Doubling it on occasion. Stopping when I'd have a losing session.
And even if that was not the case, THEY are the ones who said what'll be enough. If they don't think that's enough, well, that's up to them to amend.
They state I played blackjack, "one of the best games".
Well it is also one of the most popular ones. Why wouldn't people play it?
Fact is, nothing anywhere prohibits it. It is perfectly allowed as per the terms. THEY are the ones who explicitly allow that.
Except that apparently they don't (?)
The rest were some generalities, just to leave a bitter taste.
They said "I was calculated". Weird. Especially coming from a casino, all they do are calculations.
And, I got the spirit of the promotion thrown in my face, too. Whatever that means.
They offer 1/5th of what was promised (!) and even call THAT "goodwill" on their part. They weren't complaining when I was losing money playing.
I adhered to the terms they left there, they for some reason aren't. We had 2-3 emails thrown back and forth since; last I heard form them was something like 10 days ago.
This is a headsup to all others who might want to play there and saw that promo. The bait was 500. The switch is 105, and they even get to call themselves goodwilled and you this and that while doing it.
A casino from the title refused to follow through on their offer; Hot Seat promotion.
I did as it says, I didn't get what it said I'd get. It says play 1250 per day, you get an appropriate amount at the end of the month. I did do so, and they didn't do as they said they will.
Relevant data which I've gathered from the emails I've gotten (once I asked what's up with that, why hasn't it been credited) would be something like this.
They state I "played what's enough", implying that it's not right and not enough.
Fact is, I've played way over that. Doubling it on occasion. Stopping when I'd have a losing session.
And even if that was not the case, THEY are the ones who said what'll be enough. If they don't think that's enough, well, that's up to them to amend.
They state I played blackjack, "one of the best games".
Well it is also one of the most popular ones. Why wouldn't people play it?
Fact is, nothing anywhere prohibits it. It is perfectly allowed as per the terms. THEY are the ones who explicitly allow that.
Except that apparently they don't (?)
The rest were some generalities, just to leave a bitter taste.
They said "I was calculated". Weird. Especially coming from a casino, all they do are calculations.
And, I got the spirit of the promotion thrown in my face, too. Whatever that means.
They offer 1/5th of what was promised (!) and even call THAT "goodwill" on their part. They weren't complaining when I was losing money playing.
I adhered to the terms they left there, they for some reason aren't. We had 2-3 emails thrown back and forth since; last I heard form them was something like 10 days ago.
This is a headsup to all others who might want to play there and saw that promo. The bait was 500. The switch is 105, and they even get to call themselves goodwilled and you this and that while doing it.