I reached the "king" tier. I didn't receive any of the "special" perks there policy stated I would receive. So stopped playing there for almost 1 year. Unlike, Fortune Lounge Group, which will only drop you 1 loyalty level if you fail to maintain your current level; I was dropped to Jack Tier level for not maintaining my King tier level.
Big deal, I never saw any of the benefits anyway.
Oddly enough, I was placed straight on to KING tier when they made the changes to the tier system. There certainly was a great deal said about the benefits of being on a high tier, and encouragement to play further to reach Ace tier. I received nothing for being on King tier, so didn't see the point in playing for Ace.
This is all pretty recent, I heard NOTHING from them for a good couple of years, and at the end of the first year, I STILL seemed to remain on King tier. It was only last Autumn that I was finally dropped, and they do seem to drop you right down to where your NEW points total puts you, which in my case was RED.
Out of the blue, they offered me a couple of bonuses, and in all I won the princely sum of 100, moving from -3600 to -3500 over the lifetime of my account. Upon this withdrawal, they lost interest in me again, until this August. Another emagazine, and another bonus. Far from losing interest, they seem unduly keen to convince me they are the best place to play at. They are certainly unusual, considered rogue throughout much of Cyberspace, yet holders of an eCogra seal. Other than this, just a Microgaming casino with the same games as the rest of them. The only thing that sets MGS casinos apart is their level of customer service, and the comps they offer.
I was attracted to Grand Prive after they started to accept UK players into their promotions, and in particular the fact they ran live scoreboard based challenges, which were pretty hard to find, yet my favourite type of promotion.
Their persistence has aroused my interest, as in "what are they up to
". They seem to make such an effort to make an offer, then promise more of the same, but are too disorganised to follow through. Then another rep phones again to see "what's up", and to find out why the previous efforts have been in vain.
Now to the current scoreboard. They are giving away a HUGE amount, completely dwarfing the recent amount given out in the Red Flush Birthday Fiesta, yet I am placed 205th, and have barely more than 50 points, so there cannot be more than 200 active participants in this, and I would have expected FAR MORE to have registered, and be earning points, given the size of the prize pool.
Maybe they are suffering from the loss of their affiliate network, they have lost US players, cannot get any new ones from the US. They have alienated affiliates, who are not just no longer promoting them (hard, given they ditched the program), but have listed them as ROGUE on their portals. They are faced with marketing themselves, or getting back inactive players.
I think I am experiencing the efforts of the team tasked with getting inactive accounts active again. I have no idea how they are marketing themselves directly, considering that most attempts to use direct email marketing will be dismissed as spam by most players, and unlikely to be of interest to non-gamblers.