The problem is that they LIED as well. They first said the reason for cancelling affiliate contracts was that they were closing the casinos. This was a lie, they DID close them for US players, but those affiliates who recruited NON-US players, were completely "ripped off".
This indicates how they do business, they are RUTHLESS, and if they can get away with something, they will try it on. They also pulled another stunt, they used their mailing list to recruit players to a different casino they were running at "arms length", thus cutting out affiliates. The intent at first seemed to be to move their non-US players over to Villa Fortuna, and close the other 5, but the other 5 are still open, and so is Villa Fortuna.
They are one of the VERY FEW casinos to "bonus ban" me for PLAYING SLOTS, AND BEING DOWN, surely the ideal customer.
Recently, I received a phone call from Grand Prive. The rep told me I could claim a special bonus of 100 for 100. I declined, and then he sweetened the pot, promising that if I did, the next day I would get ANOTHER 100% offer. He then told me this was only available today, by his special invitation.
Since I was flush (after my 51000 winning spree at 32Red), and in the interests of research, I deposited the 100.
Research results:-
1) LIAR - although I DID get the bonus, it was NOTHING TO DO with the rep who phoned. I found out by checking Playcheck-detail view, and saw it was the standard eMagazine bonus I had in the post a month or so earlier.
2) LIAR AGAIN - no 100% offer followed the next day.
This demonstrates that the ethics ARE being extended to their dealings with players. They will make offers over the phone, often a ploy rogues use, and will later renege on at least part of the offer.
This kind of behaviour (making false offers over the phone) is not something that a REPUTABLE casino would do, it is WORSE than the increasingly common practice of phoning players with offers if they reverse a withdrawal, something I have increasingly been getting from Prime casino (now uninstalled after my refusal to accept was followed by a "fraud audit" on my withdrawal
- they paid, but too late - after I put the pressure on by giving them a formal 14 days notice before moving to an eCogra complaint).