- Aug 3, 2021
Hello everyone, I am a new member and I hope to get some help from members. I joined mrgreen last year and I am a player from New Zealand. Then the identity verification was carried out last year and April this year. But on July 30th of last month, I verified my identity again. I sent 5 certificates, such as my driver’s license photo, my bank statement, credit card photo, my tax record, insurance, pet insurance address certification letter. And my 3-month payslip guarantees that my income can support me to play games as a player. But it has been a week and a half and I haven't received a valid reply. I can't withdraw my money, so I want to ask the members, sincerely ask you for advice, thank you.